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AutoZone, Customer service. Due to medical issues I tried returning unused light bulbs and they refused because it was more then 90 days. AutoZone didn’t care I was in the hospital for a month then a rehab center for 2 months and a nursing home for 3. When I walked in the were fighting with someone about some brake pads and Warranty. I guess they love to fight more then satisfy the customers.

AutoZone, Hire me back. I’m trying to get ahold of the district manager Will.

AutoZone, Customer Service. On 3/1/2025 I purchased a supposedly new locking gas cap with a key for my Kia, its defective. Upon opening a rubber band was in the package obviously it had previously been opened or returned. The store cashier installed it in my car noting it did not “click” which was an indicator it was not secure and that my original gas cap no longer clicked after taking his out of my car. His gas cap stripped my gasket with repeated turning to get it to click. I returned it without problem however now needed to buy another gas cap to replace the broken original that came in my car. I asked that it be replaced at no charge since the store technician/cashier had damaged my gasket when screwing his in my car. My original gas cap functioned perfectly previously. The manager said “no that I needed to buy a new one.” She refused to accept responsibility for her employee damaging my gasket. AutoZone on Hikes Lane needs to hire experienced managers and service technicians. I am extremely unhappy with AutoZone, They Are Rip Off’s.

AutoZone, 2003 Dodge/Ram Truck RAM 1500 4.7L 1/2 ton 2WD Notes: 15 bolt transmission. I would like to point out that your part for a 2002-2008 Dodge Ram 1500 3.7L – 4.7L 2wd transmission filter kits are wrong. The gasket and spin on filter are correct but the plastic main filter is wrong shape and pickup tube is in wrong place also is taller. This part is for the 2002-2008 4×4 models with 3.7L-4.7L. I had to go to one of your competitors to get the correct part at O’Reilly part# FK-330S cause the 2wd 1500 have a shallow transmission pan compared to the 4×4 models. Sincerely. Long time customer.

AutoZone, computer information is false and/or inaccurate {and isn’t it what they do first}. I went to this store and purchased 24 lug nuts for my car. The salesman looked up the lug nuts per the information I gave him about the car. He even went out and looked at the car. The Computer said this one is the right one. Purchased them, tried to install and they were the wrong size. Had to go back and exchange them. Two days ago I needed a head light. The salesman looked up the headlight based on the info I gave him. He went to the shelf and got the item. I purchased it, took apart the light assembly on my car, and it was not the right one Again!! Had to put the light back together and go back to the store to exchange another item that the Computer says was the right one. What is wrong with your Computer program? Is it not up to date? Do you understand it is giving out the wrong information????? This is unacceptable. I would like an explaination as to why this continues to happen. Spend some money and update the program. How many times has this happened to other people as well as myself? Do you care about the customer experience at your store? If not, I will go directly across the street to O’Reilly’s and see if they have Correct information. I have many auto part stores to choose from. Your store is terrible and I will not shop there until things improve. AutoZone lost this customer!