Smokey Bones has ceased restaurant operations nationwide. All remaining Smokey Bones locations closed on April 28, 2026, following the Chapter 11 bankruptcy filings involving FAT Brands, Twin Hospitality Group, and related subsidiaries.
Consumers may still search for the Smokey Bones corporate office, headquarters, corporate phone number, gift-card help, customer service, former restaurant locations, bankruptcy information, employee assistance, or a way to resolve a complaint. This page preserves the company’s historical corporate information while directing readers to the current bankruptcy case and claims agent.
Smokey Bones Corporate Office and Current Contact Information
- Brand: Smokey Bones Bar & Fire Grill
- Operating Status: All restaurant locations ceased operations on April 28, 2026
- Former Smokey Bones Corporate Address: 1000 S. Pine Island Road, Suite 900, Plantation, FL 33324
- Address Status: Historical information only; it is not confirmed as an active post-closure customer-support office
- Current Smokey Bones Corporate Phone Number: No active brand-specific corporate telephone number is publicly confirmed following the nationwide closure
- Bankruptcy Information Line: 1-888-202-5659
- International Bankruptcy Information Line: 1-747-288-6379
- Jointly Administered Bankruptcy Case: FAT Brands Inc., Case No. 26-90126
- Smokey Bones-Related Debtor: Barbeque Integrated, Inc., Case No. 26-90144
- Additional Smokey Bones-Related Debtor: Smokey Bones (Florida), LLC, Case No. 26-90146
- Court: U.S. Bankruptcy Court for the Southern District of Texas
- Official Bankruptcy Case Website: FAT Brands and Twin Hospitality Restructuring Information
- Former Brand Website: SmokeyBones.com
- Official Location Finder: Smokey Bones Store Locator
The former Plantation address and telephone numbers historically associated with Smokey Bones should not be treated as current restaurant, gift-card, employee, or complaint-support contacts. Consumers with bankruptcy-related questions should use the official claims and noticing agent.
Is Smokey Bones Permanently Closed?
Yes. All remaining Smokey Bones restaurants ceased operations nationwide on April 28, 2026.
The Smokey Bones website may remain accessible, and old restaurant pages, menus, ordering links, catering tools, social-media posts, gift-card pages, and promotional material may still appear online. Their continued visibility does not mean that a restaurant is open or that an order, reservation, catering request, reward, or gift card can be fulfilled.
The official Smokey Bones location finder currently returns no operating restaurants. Consumers should verify a location independently before traveling, placing an order, purchasing a promotion, or relying on an older online listing.
Smokey Bones Corporate Phone Number After the Closure
No active Smokey Bones-specific corporate or customer-service telephone number has been publicly confirmed following the shutdown of all restaurants.
The following numbers appeared in older Smokey Bones materials and on this page before the closure:
- Former Corporate Number: 1-407-355-5800
- Former Customer-Support Number: 1-877-610-3705
- Former Gift-Card Number: 1-888-288-4658
These numbers should be considered historical and should not be relied upon as active support routes. For questions involving a claim, gift card, former vendor balance, or other financial obligation, contact the bankruptcy information line at 1-888-202-5659.
Smokey Bones Customer Service After Closure
Smokey Bones no longer operates an active restaurant network, and there is no confirmed continuing restaurant Customer Care department for ordinary food, service, reservation, rewards, catering, or location complaints.
The correct next step depends on the issue:
- Unused gift card: Review the bankruptcy information and contact the claims agent.
- Unresolved refund: Preserve the receipt and payment record, then contact the claims agent and applicable payment provider.
- Recent card charge: Confirm whether the transaction is pending or posted and contact the card issuer when appropriate.
- Former employee question: Review bankruptcy notices, payroll records, benefits information, and applicable labor-agency resources.
- Vendor or landlord balance: Review the official bankruptcy docket and claims instructions.
- Historical restaurant complaint: Leave a review on this page without including private information.
- Former location property issue: Contact the current property owner, landlord, municipality, or business occupying the site.
Smokey Bones Gift Cards After the Closure
Smokey Bones gift cards are no longer redeemable at restaurants because all locations have closed.
Smokey Bones representatives previously stated that gift-card holders might be entitled to submit a claim in the bankruptcy proceeding. The official bankruptcy case website lists May 15, 2026, as the general claims bar date.
Because that deadline has passed, a gift-card holder should not assume that a new or late claim will be accepted. The official case website continues to provide claims information and a proof-of-claim portal, but claim eligibility, timeliness, priority, allowance, and payment are determined through the bankruptcy process.
What to Gather for a Smokey Bones Gift-Card Inquiry
- The physical gift card or original eGift Card email
- Gift-card number and PIN, shared only through a verified private channel
- Purchase receipt
- Approximate remaining balance
- Date and place of purchase
- Any attempted redemption information
- Previous correspondence with Smokey Bones or the gift-card administrator
- Proof of any previously submitted bankruptcy claim
Contact the official claims agent at 1-888-202-5659 and ask where current gift-card information can be found. Do not rely on unofficial social-media accounts or people offering to buy, exchange, activate, or recover gift-card balances for an upfront fee.
Privacy warning: Never publish a complete gift-card number, PIN, barcode, claim number, password, or balance screenshot. Anyone who obtains usable gift-card credentials may be able to access the remaining value or impersonate the claimant.
Can You Still File a Smokey Bones Bankruptcy Claim?
The official case site lists May 15, 2026, as the general bar date for many claims. The deadline has passed.
The website may still display a claim-submission form, but the availability of an online form does not guarantee that a late claim will be accepted, allowed, or paid.
Consumers, former employees, vendors, landlords, and other potential creditors should:
- Review the official case website and current court notices.
- Identify the correct Smokey Bones-related legal entity.
- Check whether a claim was already scheduled or filed.
- Contact the claims agent with procedural questions.
- Consider qualified legal advice concerning a missed deadline or disputed claim.
CorporateOfficeHeadquarters.com cannot determine whether a person has a valid bankruptcy claim or whether the court will permit a late submission.
Smokey Bones Bankruptcy Case Information
FAT Brands Inc., Twin Hospitality Group Inc., and numerous related subsidiaries commenced Chapter 11 proceedings in the U.S. Bankruptcy Court for the Southern District of Texas.
- Main Case: FAT Brands Inc., Case No. 26-90126
- Filing Date: January 26, 2026
- Judge: Hon. Alfredo R. Perez
- Claims and Noticing Agent: Omni Agent Solutions
- Information Line: 1-888-202-5659
- International Line: 1-747-288-6379
The official case website includes:
- Court filings and docket entries
- Plan and disclosure-statement documents
- Sale documents
- Claims information
- Proofs of claim already filed
- Case deadlines
- Contact information for the claims agent and debtor attorneys
- Notices concerning voting, hearings, and distributions
Bankruptcy dates, hearings, plan terms, claim treatment, and distribution information can change. Use the official case site for current documents rather than relying only on an older news report or social-media post.
Pending Smokey Bones Orders, Catering and Refunds
Consumers who paid for an order, catering service, reservation deposit, event, promotion, or other service that was not provided should keep:
- Order confirmation
- Receipt
- Payment method
- Scheduled date and location
- Cancellation or closure notice
- Emails and text messages
- Any attempted refund correspondence
- Bankruptcy claim information
If a payment-card transaction remains pending, ask the card issuer when it is expected to expire or post. If it has fully posted and the paid service was not provided, ask the issuer about applicable dispute rights and deadlines.
A payment-card dispute and a bankruptcy claim are different processes. Using one process does not necessarily preserve rights under another, and neither route guarantees reimbursement.
Smokey Bones Rewards and Bones Club Accounts
Smokey Bones formerly operated loyalty and promotional programs, including Bones Club offers and restaurant rewards.
With no operating restaurants, points, promotional credits, birthday offers, discounts, and other restaurant-based rewards generally cannot be redeemed. Loyalty points may not have the same legal status or cash value as a purchased gift card.
Consumers should preserve screenshots and emails showing any purchased value or specific written promise, but should not assume that promotional points or expired offers will qualify for payment in bankruptcy.
Former Smokey Bones Employees
Former employees may have questions involving final pay, accrued benefits, expense reimbursement, tax forms, employment verification, retirement plans, health benefits, payroll deductions, or wage claims.
Recommended records include:
- Offer letter or employment agreement
- Recent pay statements
- Time records and schedules
- Expense reports
- Benefits notices
- Retirement-plan information
- Termination or closure notice
- W-2 and tax documents
- Bankruptcy notices
- Any proof of claim already filed
Former employees should review official bankruptcy communications and use applicable payroll, benefits, state labor, federal labor, tax, or legal resources according to the issue.
The former 1-407-355-5800 number should not be described as a current Smokey Bones Human Resources telephone number.
Smokey Bones Vendors, Landlords and Business Creditors
Vendors, landlords, service providers, delivery companies, contractors, and other business creditors should use the official bankruptcy case site rather than sending routine invoices to a former restaurant or historical corporate address.
Useful records may include:
- Contracts and amendments
- Purchase orders
- Invoices and account statements
- Proof of delivery
- Lease documents
- Payment history
- Credits and offsets
- Correspondence about termination or rejection
- Bankruptcy notices
- Previously filed claim information
The correct debtor entity matters. A creditor should verify whether its contract was with Barbeque Integrated, Inc., Smokey Bones (Florida), LLC, Twin Hospitality, FAT Brands, a location-specific entity, a landlord affiliate, or another company.
What Happened to Smokey Bones?
Smokey Bones began in 1999 as a casual dining barbecue and sports-bar concept created by Darden Restaurants.
The company expanded nationally before Darden announced closures and sold the remaining chain in 2007. Smokey Bones subsequently operated under Barbeque Integrated and private-equity ownership.
FAT Brands acquired Smokey Bones in September 2023. The brand later became part of Twin Hospitality Group, alongside Twin Peaks.
Twin Hospitality announced plans in 2025 to close underperforming Smokey Bones restaurants and convert selected locations into Twin Peaks restaurants. FAT Brands, Twin Hospitality, and related entities entered Chapter 11 proceedings in January 2026.
All remaining Smokey Bones restaurants ceased operations on April 28, 2026.
Who Owned Smokey Bones?
Smokey Bones’ ownership changed several times:
- 1999–2007: Darden Restaurants
- 2007–2023: Barbeque Integrated and an affiliate of Sun Capital Partners
- 2023: FAT Brands acquired the chain
- 2025: Smokey Bones operated within Twin Hospitality Group
- 2026: FAT Brands, Twin Hospitality, and related subsidiaries entered Chapter 11, and Smokey Bones ceased restaurant operations
Before the closures, Twin Hospitality was majority-owned by FAT Brands. Smokey Bones-related legal entities remain part of the jointly administered bankruptcy proceedings.
Twin Peaks separated from FAT Brands in June 2026 and continued under different private ownership. That transaction did not result in the reopening of Smokey Bones restaurants.
Smokey Bones Leadership
Ken Brendemihl was appointed president of Smokey Bones in September 2025 as Twin Hospitality pursued closures, restaurant conversions, cost reductions, and other strategic changes.
No current operating president or chief executive has been publicly identified for a reopened Smokey Bones restaurant business following the nationwide closure.
Consumers should therefore use the bankruptcy case and claims-agent contacts rather than searching for private executive telephone numbers or email addresses.
Smokey Bones Near Me
There are no active Smokey Bones restaurants currently listed in the official location finder.
Older Google listings, directory pages, social-media profiles, restaurant reviews, menus, and mapping results may remain visible after a location has closed. Check the current business status before traveling or placing an order.
Some former Smokey Bones locations may be vacant, converted into Twin Peaks restaurants, occupied by unrelated businesses, or controlled by a new landlord or operator.
Smokey Bones Corporate Office Photos
The images preserved on this page are historical Smokey Bones corporate and brand images. They do not establish that the Plantation office remains active or open to the public.
CorporateOfficeHeadquarters.com preserves older images when they help document a company’s history, former office information, branding, or consumer search intent. Readers should not travel to a building based solely on a historical photograph.
Smokey Bones Reviews and Complaints
The reviews currently visible on CorporateOfficeHeadquarters.com were submitted before the nationwide closure and describe historical restaurant experiences.
Visible review themes include disability-related seating requests, Happy Hour seating restrictions, food quality, slow kitchen service, allegedly expired beverages, cleanliness, employee attentiveness, management responses, restaurant training, and concern about low customer traffic.
One reviewer described a dispute over receiving Happy Hour pricing at a lower table because the bar seating was not physically suitable. Another raised a similar accessibility concern at an Ohio restaurant.
A separate reviewer alleged that a bottled beverage appeared expired and complained about the restaurant’s response. Other readers discussed employee attentiveness, sticky menus, dirty glassware, management supervision, and lightly attended dining rooms.
Some reviewers also praised individual servers, employees, food, or bar pricing despite their broader concerns.
These reviews represent individual experiences and allegations. CorporateOfficeHeadquarters.com does not independently verify every meal, product date, sanitation concern, employee interaction, accessibility discussion, management statement, charge, or requested remedy.
A useful historical Smokey Bones review identifies the former location, approximate visit date, order type, issue, management response, requested resolution, and whether the matter was resolved before the closure.
Alternatives to Smokey Bones and Related Corporate Office Pages
Former Smokey Bones customers looking for barbecue, steaks, grilled food, ribs, casual dining, sports-bar seating, or restaurant gift options may consider other operating chains.
- Famous Dave’s Corporate Office
- Texas Roadhouse Corporate Office
- LongHorn Steakhouse Corporate Office
- Golden Corral Corporate Office
- Logan’s Roadhouse Corporate Office
- Outback Steakhouse Corporate Office
Smokey Bones was previously associated with Twin Peaks through Twin Hospitality. Current Twin Peaks corporate information is available separately:
Official Smokey Bones and Bankruptcy Resources
- FAT Brands and Twin Hospitality Bankruptcy Case Website
- Bankruptcy Proof-of-Claim Portal
- Smokey Bones Website
- Smokey Bones Location Finder
- U.S. Courts Chapter 11 Information
- USAGov Company and Service Complaint Guidance
- State Consumer Protection Offices
Frequently Asked Questions About Smokey Bones Corporate Office
Is Smokey Bones permanently closed?
All Smokey Bones restaurant locations ceased operations on April 28, 2026. No reopened Smokey Bones locations are currently listed by the official store locator.
Where was the Smokey Bones corporate office?
The former Smokey Bones corporate address listed before the closure was 1000 S. Pine Island Road, Suite 900, Plantation, FL 33324. It should not be treated as a confirmed active post-closure customer-service office.
What is the Smokey Bones corporate phone number?
No active brand-specific Smokey Bones corporate number is publicly confirmed after the nationwide closure. For bankruptcy information, call 1-888-202-5659.
Is 1-407-355-5800 still the Smokey Bones corporate number?
That number appeared in older Smokey Bones corporate information, but it should be treated as historical and not relied upon as an active post-closure contact.
What is the Smokey Bones customer-service number?
The former customer-support number was 1-877-610-3705. No active restaurant Customer Care line is currently confirmed. Bankruptcy inquiries should be directed to 1-888-202-5659.
Can I still use a Smokey Bones gift card?
No. The restaurants have closed, and Smokey Bones gift cards are no longer redeemable at restaurant locations.
Can I get a refund for a Smokey Bones gift card?
A refund is not guaranteed. Gift-card holders were advised that they might have a claim in the bankruptcy proceeding. The general claims deadline was May 15, 2026, so contact the official claims agent about current options and late-claim information.
What is the Smokey Bones bankruptcy phone number?
The official bankruptcy information line is 1-888-202-5659 in the United States and Canada. The international number is 1-747-288-6379.
What is the Smokey Bones bankruptcy case number?
The cases are jointly administered under FAT Brands Inc., Case No. 26-90126, in the U.S. Bankruptcy Court for the Southern District of Texas.
Which company should be listed on a Smokey Bones claim?
The correct debtor depends on the transaction or contract. Smokey Bones-related debtors include Barbeque Integrated, Inc. and Smokey Bones (Florida), LLC. Review the official case documents or seek qualified advice before selecting a debtor.
When was the Smokey Bones claim deadline?
The official case site lists May 15, 2026, as the general bar date for many claims. That deadline has passed.
Can I submit a late bankruptcy claim?
The official website may still display a claim form, but submitting it does not guarantee that a late claim will be accepted or allowed. Contact the claims agent and consider qualified legal advice.
Why is the Smokey Bones website still online?
Websites, location pages, menus, loyalty accounts, and ordering systems may remain online after restaurant operations end. Their continued availability does not confirm that restaurants, ordering, catering, rewards, or customer service are active.
Are there any Smokey Bones locations near me?
No operating locations are currently shown by the official Smokey Bones store locator.
Who owned Smokey Bones?
Smokey Bones was originally created by Darden Restaurants, later sold to an affiliate of Sun Capital Partners, acquired by FAT Brands in 2023, and placed within Twin Hospitality Group before the 2026 bankruptcy and closure.
Does FAT Brands still own Smokey Bones?
Smokey Bones operated within the FAT Brands and Twin Hospitality structure before the closure. Related legal entities remain involved in the jointly administered bankruptcy proceedings, so current rights and asset ownership should be verified through the official court record.
Is Smokey Bones the same company as Twin Peaks?
No. They were separate restaurant brands operated within Twin Hospitality. Twin Peaks continued under new private ownership in 2026, while Smokey Bones ceased restaurant operations.
Who was the president of Smokey Bones?
Ken Brendemihl was appointed president in September 2025. No current operating leader has been publicly identified for a reopened Smokey Bones restaurant chain.
What happened to unused Smokey Bones rewards?
Restaurant rewards and promotional offers generally cannot be redeemed because there are no operating restaurants. Promotional points may not have the same status or value as a purchased gift card.
What should former Smokey Bones employees do?
Former employees should retain payroll and benefits records, review official bankruptcy notices, contact the claims agent when appropriate, and use applicable labor, tax, retirement-plan, or legal resources based on the issue.
Can I leave a Smokey Bones review even though the restaurants are closed?
Yes. Readers may share historical restaurant experiences, closure experiences, gift-card issues, employment concerns, or bankruptcy-contact experiences. Reviews should be factual and should not contain private information.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com preserves corporate addresses, headquarters contacts, ownership history, closure information, complaint guidance, consumer resources, and reader reviews for both operating and closed companies.
When a company closes, we do not continue presenting obsolete telephone numbers and addresses as though normal customer service remains available. We review current company websites, official bankruptcy resources, court information, ownership announcements, credible closure reporting, and the reviews visible on the page.
Bankruptcy proceedings, claim deadlines, asset ownership, court orders, contact information, and possible distributions can change. Readers should verify legal and financial information through the official case website and qualified professionals.
Page Update Note
This Smokey Bones corporate office page was reviewed and updated on July 23, 2026.
The update changed the article from an active-restaurant corporate profile to a nationwide closure and bankruptcy information guide. It documented that all Smokey Bones restaurants ceased operations on April 28, 2026, removed outdated restaurant phone numbers from the active contact section, added the official bankruptcy information lines, identified the main and Smokey Bones-related case numbers, and explained that the May 15, 2026 general claims deadline has passed.
The update also added gift-card, refund, employee, vendor, rewards, catering, and late-claim guidance; clarified the former Plantation address; updated the ownership timeline; explained the separation of Twin Peaks; summarized the five visible historical reviews; incorporated current QueryHunter opportunities; preserved and centered both existing article images; added full image SEO information; and included relevant alternative restaurant and corporate office links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Smokey Bones, Barbeque Integrated, Inc., Smokey Bones (Florida), LLC, Twin Hospitality Group Inc., FAT Brands Inc., Omni Agent Solutions, Darden Restaurants, Sun Capital Partners, any former Smokey Bones restaurant, gift-card administrator, former employee, landlord, vendor, payment provider, court, attorney, or government agency.
This page is provided for informational, historical, and consumer-review purposes only. CorporateOfficeHeadquarters.com cannot redeem a gift card, reopen a restaurant, issue a refund, access a loyalty account, obtain former employment records, file or amend a bankruptcy claim, determine a claim deadline, provide a distribution, or access the debtors’ internal systems.
Nothing on this page constitutes bankruptcy, legal, tax, employment, financial, gift-card, or consumer-protection advice. Court orders, deadlines, claim procedures, debtor names, addresses, telephone numbers, ownership interests, and case status may change. Review the official case website and consult a qualified professional when appropriate.
Share Your Experience
Did you visit Smokey Bones before it closed, hold an unused gift card, lose a pending order or catering deposit, work for the company, supply a restaurant, contact the bankruptcy claims agent, or attempt to submit a claim?
Share your Smokey Bones review below. Helpful reviews identify the former location or type of issue, approximate date, support or bankruptcy route used, requested resolution, and whether the matter was resolved.
Privacy warning: Do not post your complete gift-card number, PIN, bankruptcy claim number, Social Security number, home address, personal telephone number, email address, payment-card information, bank records, payroll records, tax documents, employee identification number, health information, passwords, verification codes, legal documents, or private information about former employees in a public review.
