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  • Where is Golden Corral Corporate Office Headquarters HQ

Where is Golden Corral Corporate Office Headquarters HQ 

How To Contact Golden Corral Corporate Office Headquarters

5151 Glenwood Ave., Ste. 300
Raleigh, NC 27612 USA
Corporate Phone Number: 1-919-781-9310
Fax Number: 1-919-881-4686
Customer Service Number: 1-919-781-9310

Golden Corral in Hickory, NC Bad Experience w/ General Manager

Rated 1 out of 5
August 12, 2023

On Saturday evening August 12th, 2023, in Hickory, NC I frequented my local Golden Corral on 1053 Lenior Rhyne Blvd. As I approached the counter with my daughter and her family to pay for our meal, I was greeted by General Manager Elliot Troutman. He proceeded to ask me how many people were at my dining party. I replied “Six” after I began to tell him the ages of my adult family members and minor grandchildren, he reached his arm out and began to explain to me (loudly) that he had a process in which he was trained when it comes to ringing people out ” Ma’am, LET ME DO IT!”.I quietly asked him is this how this process is done and he replied that’s how he was trained. I moved aside and he asked my Autistic grandchildren how old they were. He rang us out and we sat and tried to enjoy our meal. I intentionally made it a point to observe another guest to see if he as well as others did not follow the same criteria. In other instances, I watched as other customers told him the ages of their party, and I instantly felt singled out. Afterward, I had my mind made up that I would approach him and have a private conversation about how I felt that his delivery in explaining this process was downright rude. I was profoundly upset at his tone and how I was talked to after I spent just shy of one hundred dollars plus our tip on our meal just to be treated less than. I explained that I could have dined somewhere else that evening and his rebuttable was that Outback or Texas Roadhouse would have cost me one hundred and eighty dollars instead. After I told him how I felt his delivery was “off” he apologized and at the same time told me “If I didn’t like how I was treated I could leave his restaurant.” As myself and my son in law was conversating with him he placed his arm out and rudely said, “at least look at me in the face while I’m talking to you”. As a common supporter of Golden Corral, I was appalled at my dining experience this evening. In 2023 when so many people of different backgrounds come together for equality I felt as if I was being humiliated after I spent my hard-earned money. He rambled on about being short-staffed, and other challenges that may have been the reason he was “short” with me and explained that may have been the reason behind his attack. I don’t know that I could ever visit this establishment again. I would like for someone higher up in the company’s Organizational chart to reach out to me to rectify this situation. Thanks in advance for helping me in this matter.

Jean Summers Johnson

Golden Corral #670 1511 Gregg Road West Bellevue, NE

Rated 3 out of 5
March 30, 2023

Thursday, March 30, 2023

In the month of February, I went to Golden Corral restaurant in Bellevue, Nebraska

Golden Corral #670 1511 Gregg Road West Bellevue, NE 68123 402-293-5696

to have breakfast before attending church. When I walked into the dining area, I spoke to a man

sloppy looking clothing, maybe 50’s in age’ who appeared to be by himself. I spoke and we had very casual conversation. I commented on something on the television but he replied, “Do you have any family?” For safety reasons I promptly replied, “I don’t think I need to answer that.” He apologized, said his goodbyes to everyone else after he finished eating and I thought he left. However, after I finished eating, about 10-20 more minutes after he left, I left. But as I was leaving I noticed he was still there observing my vehicle as he was driving away; this prompted my interest to observe what vehicle he was driving…a large, old van, perfect for kidnapping someone and restraining them with drugs and ropes or something, since seeing through the vehicle was not possible. His response to my comments on the news and the fact he was still outside the restaurant long after leaving the dining room encouraged me to be aware more often. I let the situation rest since there was no real evidence to prove he was a nefarious person.

Well, today, 30 Mar 2023, I ran some errands in that same location,

Golden Corral #670 1511 Gregg Road West Bellevue, NE 68123

and decided to have something to eat, around the hour between 3-4 PM, before heading home. I quickly had one plate of food, left a good-sized tip, (I love those ladies; they are hard workers and very sweet), and proceeded to the car.

As I was leaving I noticed a man sitting in a car to the left of mine, looking at my car and talking on the phone; I stared at him and he appeared nervous. As I left I looked to get a license number but it was only a tag, showing possibly a newly purchased vehicle. The traffic was heavy so someone north of my car waved me through to make a left turn going north since most traffic was going south. Well, guess what? There he was, that tall man, facing north waiting to make a left turn to the west into the restaurant parking lot. Whew! I’m glad I left as quickly as I did; I think it was a trap. All that man had to do while I was getting in the car was block my car with his van which would have also blocked the vision for the restaurant to see me. With the man parked to the left of my car, he would have been free to help get me in the van after being disabled by some drug.

For the past year, before ever speaking to the man, I only went to the restaurant on Sunday mornings before church, between 8-9:30. I noticed, on these mornings, he always sits to the right of the salad bar, back toward the southwest end of the restaurant, second table, facing the television. It appears he has casual conversation with a few couples that come there to dine.

Now, anyone reading this can easily assume I’m taking the situation too seriously. However, with all the people-trafficking going on I think this situation bares some looking into, or at least some kind of observation.

Thank you for taking the time to read this.

A

Attn Golden Corral Complaint Department

Rated 3 out of 5
March 28, 2023

Visited store #689 on Lee Hwy in Bristol Va on March 25, 2023. This store needs a complete remodel for the building and training for the staff. When entering the building the carpets are old and nasty. They are beyond being cleaned to any acceptable level. The foods on the buffet were not being tended and several were scorched and had to be removed. The quote squash &steamed & broccoli was put in a pan of water and scorched. The product was dark brown and did not resemble broccoli any longer. The grill person appeared to have little to no training. He did not know the different levels of steak cooking so he would just cut a piece and ask “Is this good for you?” The employees showed very little concern for the customers and went out of their way not to interact with them. We were not even approached by a server until we stood up to leave. This was not my 1st visit to this location but it was the 1st for dinner. The manager did give a full refund but I hope they address the problems with this location.

David Blair

Attn Golden Corral Corporate Office

Rated 3 out of 5
August 2, 2023

I am a former employee at Golden Corral in Conway AR..the general mgr…Roy put my routing number to my direct deposit account on 6/29 and I am still wait ing on my first paycheck…$851.58…one phone call from Roy to Paycor to do a pay run gets me paid… don’t know why this is not getting done..

Dennis Manis

Golden Corral is terrible shouldn't even get 1 star

Rated 1 out of 5
August 17, 2023

I’m a disabled veteran who drove an hour to get to your store in Middletown, NY got there, and the sign on the door says closed for remodeling. no lights on nobody there the website shows there open and must be run by a bunch of jerks, you guys owe me gas money and 4 dinners what the heck? You shouldn’t even get a star.

mike hadowanetz
Corporate Office Headquarters