BLACK+DECKER is a Stanley Black & Decker brand offering power tools, outdoor equipment, cleaning products, vacuums, kitchen appliances and other home products. Consumers commonly search for the BLACK+DECKER corporate office when they need the company’s headquarters address, corporate phone number, tool support, appliance warranty assistance, replacement parts or help escalating an unresolved complaint.
BLACK+DECKER Corporate Office and Headquarters Information
- Brand: BLACK+DECKER
- Parent Company: Stanley Black & Decker, Inc.
- Corporate Status: BLACK+DECKER is a brand of Stanley Black & Decker. Certain home appliances are manufactured and sold under license by Empower Brands, LLC, a Spectrum Brands subsidiary.
- Stanley Black & Decker Stock Symbol: SWK on the New York Stock Exchange
- BLACK+DECKER Corporate Office / Parent Company Headquarters: 1000 Stanley Drive, New Britain, CT 06053
- Stanley Black & Decker Corporate Phone Number: 1-860-225-5111
- Stanley Black & Decker General Customer Support: 1-860-973-2891
- BLACK+DECKER Tools and Outdoor Product Support: 1-800-544-6986
- BLACK+DECKER Home-Appliance Product Support: 1-800-231-9786
- BlackandDeckerAppliances.com Order Support: 1-800-465-6070
- BLACK+DECKER Appliance Email: em********************@************ds.com
- BLACK+DECKER Tool Support Center: Official Help Center
- BLACK+DECKER Appliance Support: Appliance contact page
- Official Brand Website: BlackandDecker.com
Which BLACK+DECKER Customer Service Number Should You Call?
The correct BLACK+DECKER phone number depends on the product and the reason for contacting the company.
| Product or Issue | Support Route |
|---|---|
| Power tools, batteries, chargers and applicable outdoor equipment | 1-800-544-6986 |
| Licensed kitchen and home-appliance product inquiry | 1-800-231-9786 |
| Order placed through BlackandDeckerAppliances.com | 1-800-465-6070 |
| Appliance-site email inquiry | em********************@************ds.com |
| Stanley Black & Decker corporate matter | 1-860-225-5111 |
BLACK+DECKER lists tool-support hours as Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time. The licensed appliance contact page lists service hours as Monday through Friday, 7:30 a.m. to 6:00 p.m. Central Time, or 8:30 a.m. to 7:00 p.m. Eastern Time. Hours can change during holidays.
BLACK+DECKER Appliance Support
Many BLACK+DECKER cooking, beverage, garment-care and food-preparation appliances are offered under license by Empower Brands, LLC, a Spectrum Brands subsidiary. These may include:
- Toasters and toaster ovens
- Air fryers, grills and griddles
- Blenders, mixers and food processors
- Coffee makers and tea appliances
- Slow cookers and other cooking appliances
- Irons and garment steamers
For a product problem, begin with the company identified in the warranty section of the owner’s manual. Spectrum Brands publishes 1-800-231-9786 for home-appliance product inquiries.
For an order placed through the BLACK+DECKER appliance website, use 1-800-465-6070 or email em********************@************ds.com.
BLACK+DECKER Tool, Outdoor and Cleaning Product Support
For BLACK+DECKER power tools, batteries, chargers and applicable outdoor or cleaning products, call 1-800-544-6986 or use the BLACK+DECKER Help Center.
The Help Center provides product FAQs, technical documentation, warranty information and a request form. The official BLACK+DECKER service-center page can help owners locate available service options.
BLACK+DECKER Manuals, Parts and Product Registration
Appliance Manuals
The licensed BLACK+DECKER appliance website directs consumers to its appliance manual directory. Search by the complete model number printed on the product label.
Appliance Parts and Accessories
Use the official BLACK+DECKER appliance parts and accessories page. Availability can vary by product age and model.
Tool Registration and Warranty Records
BLACK+DECKER allows eligible tool owners to create an account and register products through BlackandDecker.com. Keep the original receipt or a clear digital copy because proof of purchase may be required for warranty eligibility.
BLACK+DECKER Warranty Help
BLACK+DECKER warranty coverage varies by product, model and manufacturer. A warranty for a tool may be administered through Stanley Black & Decker, while a warranty for a licensed kitchen appliance may be handled by Empower Brands or Spectrum Brands.
Before starting a warranty claim, gather:
- The complete model and catalog number
- The product serial number or date code, when applicable
- The original receipt or online purchase record
- The purchase and delivery dates
- Photographs or video showing the reported problem
- Previous case numbers and service correspondence
Read the warranty supplied with the specific product. Do not assume that the warranty period or remedy for one BLACK+DECKER product applies to every appliance, tool, battery or accessory.
How to File and Escalate a BLACK+DECKER Complaint
Follow these steps when a product, warranty, part or order issue remains unresolved:
- Identify the responsible company. Check the product label, packaging and warranty for Stanley Black & Decker, Empower Brands, Spectrum Brands or another authorized licensee.
- Use the matching support route. Call 1-800-544-6986 for tools and applicable outdoor products or 1-800-231-9786 for licensed home-appliance product support.
- Document the complaint. Record the date, representative’s name, case number, requested resolution and promised follow-up date.
- Request escalation. Ask for a supervisor or warranty specialist if the first representative cannot resolve the issue.
- Follow up in writing. Tool owners can use the official support request form. Appliance customers can use the appliance contact form or email em********************@************ds.com.
- Contact the retailer when appropriate. A recently purchased, incomplete, damaged or incorrectly shipped product may fall under the retailer’s return or exchange policy.
- Use the corporate office for a genuine corporate escalation. A concise written complaint concerning the brand owner may be mailed to Stanley Black & Decker, 1000 Stanley Drive, New Britain, CT 06053. Product returns should not be mailed to corporate headquarters without written authorization.
A useful complaint explains what happened, identifies the product and responsible support organization, lists previous attempts to resolve the matter and clearly states the requested remedy.
BLACK+DECKER Complaints and Review Themes
The current Corporate Office Headquarters comment section contains a limited number of detailed BLACK+DECKER reviews. Reported concerns include:
- Difficulty obtaining instructions for installing a replacement tool part
- A missing component from a portable appliance order
- Delayed responses or promised callbacks that allegedly did not occur
- Confusion over which support company or telephone number handled a product
These comments represent individual customer reports and are not independently verified evidence of companywide performance. Product support can vary because different BLACK+DECKER categories may be manufactured, distributed or serviced by different licensees.
BLACK+DECKER Safety Recalls
Consumers with a kitchen appliance, garment-care appliance or another licensed home product should review the BLACK+DECKER appliance recall page.
For tools and outdoor equipment, review the safety information available through BlackandDecker.com and the official BLACK+DECKER support system. Use the model and date-code information printed on the product to determine whether a notice applies.
Who Owns BLACK+DECKER?
BLACK+DECKER is owned by Stanley Black & Decker, Inc., a publicly traded tools and industrial-products company headquartered in New Britain, Connecticut. Stanley Black & Decker’s shares trade on the New York Stock Exchange under the symbol SWK.
The BLACK+DECKER name dates to 1910. The Black & Decker business combined with The Stanley Works in 2010 to form Stanley Black & Decker.
Christopher J. Nelson currently serves as president and chief executive officer of Stanley Black & Decker. The company’s portfolio also includes brands such as DEWALT, CRAFTSMAN, STANLEY, IRWIN, LENOX, PORTER-CABLE and BOSTITCH.
Who Makes BLACK+DECKER Appliances?
The BLACK+DECKER trademark is owned by The Black & Decker Corporation within the Stanley Black & Decker organization. The official BLACK+DECKER appliance website states that the trademark is used under license by Empower Brands, LLC, a subsidiary of Spectrum Brands, for the manufacture and sale of the appliance products shown on that site.
This licensing arrangement is why an appliance owner may need Spectrum Brands or Empower Brands support rather than Stanley Black & Decker’s tool-support department.
BLACK+DECKER Competitors and Related Corporate Office Pages
BLACK+DECKER competes in power tools, outdoor equipment, home cleaning and small kitchen appliances. Related corporate office pages include:
- Kobalt Tools Corporate Office – Competing tool and outdoor-equipment brand
- Lowe’s Corporate Office – Home-improvement retailer selling tools and appliances
- Home Depot Corporate Office – Major home-improvement and tool retailer
- Walmart Corporate Office – Retailer selling BLACK+DECKER home, cleaning and appliance products
- Ace Hardware Corporate Office – Hardware retailer carrying tools and home-improvement products
BLACK+DECKER Corporate Office FAQs
Where is the BLACK+DECKER corporate office?
BLACK+DECKER is owned by Stanley Black & Decker. The parent company’s officially published corporate headquarters is at 1000 Stanley Drive, New Britain, CT 06053.
Is BLACK+DECKER still headquartered in Towson, Maryland?
Stanley Black & Decker may maintain operations in the Towson area, but its current official corporate contact page identifies 1000 Stanley Drive in New Britain, Connecticut, as the corporate office. The Towson address should not be treated as the current parent-company headquarters.
What is the BLACK+DECKER corporate phone number?
The Stanley Black & Decker corporate headquarters number is 1-860-225-5111. Product problems should normally begin with the appropriate tool or appliance support department.
What is the BLACK+DECKER customer-service number?
For tools and applicable outdoor products, call 1-800-544-6986. For licensed BLACK+DECKER home-appliance product inquiries, call 1-800-231-9786.
What is the BLACK+DECKER appliance customer-service number?
Spectrum Brands lists 1-800-231-9786 for home-appliance product inquiries. For an order placed through BlackandDeckerAppliances.com, call 1-800-465-6070.
Does BLACK+DECKER have an appliance customer-service email?
The BLACK+DECKER appliance website lists em********************@************ds.com. Include the model number and order or case information, but do not send passwords or complete payment-card details.
How do I file a BLACK+DECKER warranty claim?
Check the warranty supplied with the product to identify the responsible company. Contact the correct tool or appliance support department with the model number, date code, proof of purchase and a description of the defect.
How do I get BLACK+DECKER replacement parts?
Appliance owners can use the appliance parts page. Tool owners should use the BLACK+DECKER Help Center or service-center system. Part availability depends on the model and age of the product.
Is BLACK+DECKER owned by Stanley?
Yes. BLACK+DECKER is part of Stanley Black & Decker, Inc.
Does Stanley Black & Decker manufacture every BLACK+DECKER appliance?
No. Many BLACK+DECKER home appliances are manufactured and sold under license by Empower Brands, a Spectrum Brands subsidiary. Check the product documentation to identify the applicable manufacturer and warranty provider.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently reviews official corporate, brand, licensing and product-support resources when updating company pages. This BLACK+DECKER page was reviewed against current Stanley Black & Decker, BLACK+DECKER, Empower Brands and Spectrum Brands information in August 2026.
Share Your BLACK+DECKER Experience
Have you contacted BLACK+DECKER about a power tool, battery, lawn product, vacuum, coffee maker, blender, toaster oven, air fryer, iron or another product? Share the product type, which support organization you contacted and whether your warranty, part, order or repair issue was resolved.
Please do not post full serial numbers, order numbers, case numbers, telephone numbers, email addresses, home addresses or payment information in a public comment.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational website and is not affiliated with BLACK+DECKER, Stanley Black & Decker, Empower Brands or Spectrum Brands. Company information, telephone numbers, warranty terms, licensing arrangements, service availability and policies may change. Confirm important information through the official website and the documentation supplied with your specific product.
Last updated: August 5, 2026.