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Brookshires, Unprofessional behavior and practices . .I am writing to express my concerns about the sanitary practices and unprofessional behavior I recently encountered at Brookshires Deli at 5828 Line Avenue, Shreveport, LA. I have brought my concerns to several management personnel so far. As of today, December 28th, the individual below is still working in the deli department. Initial complaint submitted on December 16th. During my visit, I observed several troubling issues involving one of your male deli workers that I believe need to be addressed immediately. These concerns include: Poor Sanitation Practices: The employee in question had long hair and a long beard that were not properly contained by hair coverings, which is a serious concern when handling food. This lack of proper hygiene practices can easily lead to contamination, particularly in a food service setting.

Overfilled Containers: The worker overfilled the containers when preparing my order, resulting in food spilling over the sides. While I understand that some spillage can occur, it was apparent that the containers were deliberately overstuffed, which is both wasteful and unsanitary. Failure to Clean Containers: I noticed that the worker did not wipe excess food off the sides of the containers unless I specifically asked. This failure to clean the containers before sealing them is unacceptable, as it may cause contamination or cause customers to receive food in an unsightly manner. Improper Sealing of Containers: The worker did not properly seal the tops of my containers, leaving them poorly secured. This could result in spillage and spoilage, which is an additional health and safety concern. Unprofessional Attire: Finally, the worker’s clothing was inappropriate for a food-handling environment. He was wearing pants that were sagging far below his waist, showing his butt and underwear, a fashion choice that I find unprofessional for someone handling food. I have been a loyal customer of Brookshire’s for many years, and I have always appreciated the quality of your products and services. However, I believe this employee’s actions were not in line with the high standards of cleanliness and professionalism I expect from your store. I trust you will address these issues to ensure that Brookshire’s Deli continues to provide safe, hygienic, and professional service to all customers. I look forward to your response and hope that appropriate measures will be taken to prevent this from happening again. Myself, my family, my friends, and my neighbors are boycotting Brookshires because this matter has not been addressed and rectified. Sincerely, A once loyal customer.

Brookshires, Deli items. My mom and I bought chicken, gizzards and sides from the Deli last evening, Friday, Dec. 6, 2024. It was near dinner time, but before 5:00 o’clock. Mother purchased her items which were gizzards and two chicken breasts. My items consisted of a drumstick, a thigh, a side of okra, and a side of mac & cheese. Mom told me this morning that her gizzards were very hard and dry to the point that they should had been thrown away! My okra was the same, hard and dry and should not have been on the deli. Plus, our chicken was extremely salty! I am a regular Brookshires customer including at the deli. For the price of this so call food, we could have eaten at a restaurant and enjoyed nice meal! Maybe next time we will, because we are not getting good food at Brookshire’s deli.

Brookshires, Bring back El Monterey Mexican street corn and grilled chicken bowls! The store in Hallsville is OK. I have had problems finding things that I really enjoy though, like Texas two corn salsa, And now something that I found at your store and bought quite a few of only to go back for the last three or four times now and not find it on the shelf. I’ve been Raving to everyone how good those bowls are and y’all just take them off the shelf and don’t sell them anymore. When you get something good, and you sell them, you should keep them in stock. It’s not rocket science.

Why can’t you let HEB in eastern Texas? Their products are by far superior!

Just up this page it says “Brookshire’s faces challenges from national chains like Walmart…..” We’ve shopped at the Canton, Tx Brookshires for over twenty years. It has typically been a pleasant experience, always made easier by the pleasant, helpful employees. The employees are still pleasant and helpful. Unfortunately you have reduced staffing and redesigned your checkouts so that you have become a small Walmart with less products. Congratulations. Customers now have to wait in longer lines to check out, empty their own carts, bag their own purchases and take the carts to their vehicles which they will then load on their own. This change has been gradual over a couple of years but has accelerated over the past month. Enjoy your extra profit. Or just maybe, your customers will just go a half mile down the street to the real Walmart where the larger selection will give them everything they need. You need a full-service competitor in Canton TX.