Save Mart is a regional supermarket chain headquartered in Modesto, California. Customers commonly search for the Save Mart corporate office when they need the headquarters address, corporate phone number, Customer Support, rewards assistance, pickup or delivery help, or a way to escalate an unresolved complaint about a Save Mart grocery store.
Save Mart Corporate Office and Headquarters Contact Information
- Company: The Save Mart Companies
- Supermarket Brand: Save Mart
- Parent Company: The Jim Pattison Group
- Save Mart Corporate Office Address: 1800 Standiford Avenue, Modesto, CA 95350, USA
- Save Mart Corporate Office Phone Number: 1-209-574-6299
- Save Mart Customer Support: 1-800-692-5710
- Customer Support Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. PT; Saturday, Sunday and holidays, 8:00 a.m.–4:00 p.m. PT
- Customer Support Email: cu*************@******rt.com
- Online Contact Form: Contact Save Mart
- Online Order and Instacart Support: 1-888-246-7822
- Save Mart Careers: Employment opportunities
- Official Website: www.savemart.com
- Corporate Website: www.thesavemartcompanies.com
About Save Mart
Save Mart began in 1952 when founders Nick Tocco and Mike Piccinini opened the first Save Mart supermarket in Modesto, California. The company developed strong relationships with Central Valley farmers, ranchers and producers while expanding throughout Northern and Central California and Northern Nevada.
Save Mart supermarkets offer fresh produce, meat, seafood, deli and bakery products, prepared foods, groceries, floral services, household necessities, rewards savings, pickup and delivery. Departments and services vary by location.
The Save Mart Companies now reports 201 stores and more than 11,000 associates across its West Coast operations.
Who Owns Save Mart?
The Jim Pattison Group acquired The Save Mart Companies in 2024. The Jim Pattison Group is a privately held, family-owned Canadian company with businesses in retail, food, automotive, media, entertainment and other industries.
The Save Mart Companies remains headquartered in Modesto, California. Jim Perkins serves as its president and CEO.
Save Mart was previously acquired by Kingswood Capital Management in 2022 before transitioning to The Jim Pattison Group two years later.
The Save Mart Companies’ Store Brands
The Save Mart Companies operates several regional grocery brands:
- Save Mart: Full-service supermarkets serving communities in California and Nevada
- Lucky California: Supermarkets serving Northern California and the San Francisco Bay Area
- FoodMaxx: Value-focused warehouse-style grocery stores
- Roth’s Fresh Markets: Oregon supermarkets added to the company in 2025
- Chuck’s Produce & Street Market: Washington grocery stores added in 2025
Customers should use the website and support channels associated with the particular store brand involved.
Choose the Correct Save Mart Support Route
Use the contact route that matches your problem:
- Store purchase or refund: Contact the customer service desk or store manager where the transaction occurred.
- Customer-service complaint: Ask for the store manager, then call 1-800-692-5710 if the concern remains unresolved.
- Digital coupon or Rewards issue: Keep the receipt and screenshots, then contact Customer Support.
- Pickup or delivery order: Use your online order history or call Instacart Support at 1-888-246-7822.
- Product-quality concern: Keep the product, packaging, receipt, UPC and expiration date.
- Recall question: Review the official recall information published by The Save Mart Companies.
- Privacy concern: Email pr*****@******rt.com.
- Employment or HR question: Use the official Save Mart Companies careers page rather than treating the corporate switchboard as a direct HR line.
- Vendor or corporate inquiry: Call the Modesto corporate office at 1-209-574-6299.
How to Escalate a Save Mart Complaint
For most Save Mart complaints, follow these steps:
- Start with the store: Speak with the customer service desk, department manager, assistant manager or store manager.
- Document the problem: Keep the receipt, store number, visit date, product information, coupon screenshots, order number and relevant photographs.
- Contact Customer Support: Call 1-800-692-5710, email cu*************@******rt.com, or submit the online form.
- Request a case or reference number: Ask Save Mart to document the concern and provide a way to identify it during follow-up.
- Request additional review: Ask that the complaint be referred to the district, regional or corporate team if the initial response is incomplete.
- Write to headquarters: Send a concise written complaint to The Save Mart Companies, 1800 Standiford Avenue, Modesto, CA 95350.
Include the store location, transaction date, employees or managers already contacted, what happened and the specific resolution you are requesting.
Common Save Mart Complaints and Support Requests
Digital Coupons and Save Mart Rewards
Digital coupon complaints can involve offers that do not load, account-access problems, discounts that fail at checkout or difficulty using the Save Mart app.
Save screenshots of the offer and its eligibility requirements before it expires. Keep the receipt showing whether the discount applied. If you are still in the store, ask the customer service desk to review the transaction.
Save Mart Rewards members generally use the telephone number associated with their account to earn and redeem benefits. Customer Support can assist with duplicate accounts, missing rewards and login problems.
Employee or Manager Complaints
For an employee-conduct complaint, record the store number, address, department, date, approximate time and a factual description of the interaction. Ask the store manager to investigate.
If the complaint involves the store manager or remains unresolved, contact Save Mart Customer Support and request district or regional review. Avoid posting employees’ full names or private information publicly.
Prices, Weekly Ads and Refunds
Pricing complaints may involve shelf tags, weekly advertisements, member prices, digital coupons or checkout errors. Keep the receipt and take a photograph of the shelf tag or advertised offer when appropriate.
Start with the store where the transaction occurred. Refund eligibility can depend on the product, receipt, condition and store policy.
Meat, Seafood, Produce and Product Quality
Customers may provide positive or negative feedback about meat, seafood, produce, bakery, deli and prepared-food departments. For a quality concern, keep the product, packaging, receipt, UPC, lot information and expiration date.
Notify the department manager or store manager promptly so the store can investigate the product and determine whether a refund, replacement or safety review is appropriate.
Pickup and Delivery Problems
Save Mart’s online grocery orders are supported through Instacart. Order complaints may involve missing products, incorrect items, damaged goods, poor substitutions, late delivery or refund delays.
Use the order history to report the problem or call Instacart Support at 1-888-246-7822. Save Mart’s order information states that refund requests for missing, damaged, spoiled or unusable delivered items should generally be submitted within seven days.
Online Order Authorization Holds
Save Mart explains that online orders may initially produce an authorization hold above the estimated order total to account for substitutions, weighted products and added items. The pending hold can take several days to disappear after the final charge is processed.
If a charge does not match your order or remains unexplained, contact Instacart Support and your card issuer. Do not post payment-card or banking information publicly.
Save Mart Reviews and Feedback
Current reader feedback on CorporateOfficeHeadquarters.com includes a complaint about an employee interaction and lack of follow-up, along with praise for the freshness, cleanliness and service in a Rocklin store’s meat and seafood department. The same review also mentions higher prices and difficulty using digital coupons.
These reviews represent individual experiences. Store cleanliness, inventory, pricing, staffing, department quality and management responses can vary by location.
Save Mart Competitors
Save Mart competes with national and regional supermarket chains, discount grocers and warehouse retailers. Related corporate office pages include Albertsons, Publix, Brookshire Brothers, Safeway and Raley’s.
Other competitors can include Walmart, Costco, Grocery Outlet, WinCo Foods, Foods Co., Trader Joe’s, Whole Foods Market and independent regional grocers.
Frequently Asked Questions
Where is the Save Mart corporate office?
Save Mart’s corporate headquarters is located at 1800 Standiford Avenue, Modesto, CA 95350.
What is the Save Mart corporate office phone number?
The Save Mart corporate office phone number is 1-209-574-6299. For customer complaints and shopping assistance, call Customer Support at 1-800-692-5710.
What are Save Mart Customer Support’s hours?
Save Mart lists support hours as Monday through Friday, 8:00 a.m.–5:00 p.m. PT, and Saturday, Sunday and holidays, 8:00 a.m.–4:00 p.m. PT.
Who owns Save Mart?
The Jim Pattison Group has owned The Save Mart Companies since 2024. Save Mart remains headquartered in Modesto, California.
Who is the CEO of Save Mart?
Jim Perkins is the president and CEO of The Save Mart Companies.
How do I complain to Save Mart corporate?
Begin with the store manager. If the problem remains unresolved, contact Save Mart Customer Support by phone, email or online form and request a case number and additional review.
How do I resolve a Save Mart digital coupon problem?
Save a screenshot of the offer and keep the receipt. Ask the store customer service desk to review the transaction, then contact Save Mart Customer Support if the store cannot resolve it.
Who handles Save Mart delivery complaints?
Save Mart’s online grocery orders are supported by Instacart. Call Instacart Support at 1-888-246-7822 or report the issue through your online order history.
How do I contact Save Mart Human Resources?
Save Mart does not prominently publish a general public HR telephone number. Current employees should use their internal HR resources, while applicants should use The Save Mart Companies’ official careers page.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers and complaint-escalation information since 2007. We distinguish Save Mart’s store, Customer Support, online-order, privacy, employment and corporate contact routes to help readers reach the appropriate team.
Page Update Note
This page was reviewed and updated on August 4, 2026 to reflect Jim Pattison Group ownership, current leadership, the Modesto headquarters, Customer Support hours, company brands and store count, rewards assistance, online-order support, complaint routes and recent customer feedback topics.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational website and is not affiliated with Save Mart, The Save Mart Companies, The Jim Pattison Group, Instacart or any Save Mart location. This page is provided for corporate-contact, review and complaint-information purposes. Prices, promotions, rewards, refunds, inventory, departments, delivery services and store policies may vary and can change.
Share Your Save Mart Experience
Have you contacted a Save Mart store manager, Customer Support, Instacart order support or the Modesto corporate office? Share your experience below, including the store location, general issue, contact route used and whether the matter was resolved.
Do not post Rewards credentials, payment-card information, order passwords, home addresses, telephone numbers, employee private information or other sensitive details in a public review.