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  • Sysco Corporate Office Headquarters, Customer Support and Complaints

Sysco Corporate Office Headquarters, Customer Support and Complaints 

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Sysco Corporation is a global foodservice distributor headquartered in Houston, Texas. Sysco supplies food, beverages, restaurant equipment, kitchen supplies and business solutions to restaurants, healthcare organizations, schools, hotels, entertainment venues and other customers that prepare meals away from home.

Sysco Corporate Office Contact Information

  • Company: Sysco Corporation
  • Corporate Headquarters Address: 1390 Enclave Parkway, Houston, TX 77077-2099, USA
  • Corporate Office Phone Number: 1-281-584-1390
  • Customer Support: Contact the Sysco operating company responsible for your account, order or delivery
  • Local Operating Companies: Find a Sysco location and local phone number
  • General Contact Information: Sysco Contact Us
  • New Business Accounts: Become a Sysco customer
  • Online Ordering: Sysco Shop
  • Published Corporate Switchboard Hours: Sysco does not prominently publish universal switchboard hours
  • Chair and Chief Executive Officer: Kevin P. Hourican
  • Stock Symbol: NYSE: SYY
  • Founded: 1969
  • Official Website: Sysco.com
  • Investor Relations: Sysco Investor Relations
  • Careers: Sysco Careers
Which Sysco contact should you use?

  • Existing customer: Contact your assigned sales representative, account manager or local Sysco operating company.
  • Order, delivery or invoice problem: Use the contact information on the invoice, delivery paperwork or account portal.
  • Product-quality or food-safety concern: Notify the local operating company immediately and preserve the product, case label and lot information.
  • Sysco Shop problem: Use the help options connected with the account and contact the responsible local operating company if the problem continues.
  • New customer: Submit Sysco’s official Become a Customer form.
  • Job application: Search and apply through the official Sysco Careers website.
  • Investor or governance matter: Use Sysco Investor Relations or the applicable corporate-governance contact.
  • Ethics concern: Use the Sysco Ethics Line rather than an ordinary customer-service channel.
Sysco corporate office headquarters in Houston, Texas

Sysco Corporation corporate office headquarters information for Houston, Texas.

Sysco Headquarters vs. Local Customer Support

The Houston headquarters handles company-wide leadership, governance, financial oversight, legal affairs, investor relations and other corporate functions. It generally does not manage individual delivery routes, local inventory, account pricing or product credits.

Sysco’s official contact guidance recommends contacting the appropriate local operating company for the best and fastest resolution. Each operating company serves a particular geographic area and has its own telephone number, sales representatives, delivery teams, customer-service personnel and quality-assurance resources.

The corporate telephone number, 1-281-584-1390, should therefore be identified as the headquarters number—not as a universal customer-service or complaint-department number.

How to File a Complaint with Sysco

  1. Identify the responsible operating company. Check your invoice, account records, delivery paperwork or Sysco’s location directory.
  2. Contact your regular representative. An assigned sales representative or account manager is often the fastest route for pricing, substitutions, credits and recurring service concerns.
  3. Explain the requested resolution. State whether you are requesting a replacement, product pickup, invoice correction, account credit, delivery review or quality investigation.
  4. Request a reference number. Record the case, credit, return or incident number and the name or department of the person handling the matter.
  5. Escalate within the local operating company. If the first contact cannot resolve the problem, request the appropriate sales manager, customer-service manager, transportation manager, credit department or quality-assurance team.
  6. Use corporate headquarters for unresolved company-level matters. Corporate escalation is most appropriate after the operating company has had a reasonable opportunity to investigate the issue.

Information to Keep Before Contacting Sysco

  • Sysco customer or account number
  • Operating-company name and delivery location
  • Invoice, purchase-order and order numbers
  • Delivery date, route information and approximate arrival time
  • Product name, item or SUPC number and quantity
  • Case label, lot code, date code and expiration or use-by date
  • Photographs of the product, packaging, seal, case label or damage
  • Temperature records when a refrigerated or frozen shipment is involved
  • Names of representatives previously contacted
  • The resolution requested and any deadline affecting the business
Food-safety warning: If a product appears contaminated, damaged, improperly sealed, recalled or outside a safe temperature range, do not use or serve it. Separate it from usable inventory, maintain appropriate storage, preserve the original packaging and case label, and contact the local Sysco operating company or quality-assurance team immediately. Follow applicable food-safety plans and regulatory reporting requirements. Seek emergency medical help when someone may be seriously ill or in immediate danger.

Common Sysco Account and Delivery Issues

Late or Missed Deliveries

Contact the local operating company’s transportation or customer-service team. Provide the account number, scheduled delivery window, order number and location. If the delay could affect food safety or business operations, explain the time sensitivity clearly.

Shortages, Substitutions and Missing Products

Compare the delivered quantities with the invoice before reporting a shortage. Note any substitutions and identify whether they were authorized. Request the applicable replacement, invoice correction or credit through the local representative.

Damaged, Thawed or Temperature-Affected Products

Photograph the product before disposal, record temperatures when appropriate and preserve the case label. Do not place questionable products into service. Ask the local operating company for its product-hold, pickup, credit or quality-investigation instructions.

Invoice, Pricing or Credit Disputes

Provide the invoice number, item number, quoted price and supporting agreement or communication. Account pricing and payment terms are generally handled locally and may depend on the customer’s contract, order volume and credit arrangements.

Product Quality or Foreign-Material Concerns

Stop using the affected product and retain the product, package and identifying codes whenever this can be done safely. Contact the local quality-assurance team promptly so the product can be traced and investigated.

Sysco Shop or Account-Access Problems

Use the account-recovery and support options associated with Sysco Shop. If access cannot be restored, contact the assigned representative or operating company because account permissions may be administered locally.

Driver, Vehicle or Delivery-Conduct Concerns

Record the date, time, location, vehicle or route information and an objective description of what occurred. Direct the report to the local operating company responsible for the vehicle or delivery.

Returns, Credits and Product Samples

Return and credit eligibility may depend on the product, condition, delivery documentation, account agreement and how quickly the problem was reported. Customers should obtain instructions or authorization before returning merchandise.

Do not mail food, biological material, damaged products, confidential originals or unsolicited product samples to the Houston corporate office. Ask the local operating company or quality-assurance department where and how an item should be retained, collected or shipped.

About Sysco Corporation

Sysco was established in 1969 and has grown into a major international foodservice distribution company. Its customers include independent and chain restaurants, hospitals, senior-living facilities, schools, universities, hotels, entertainment venues, government facilities and other organizations that prepare meals away from home.

Sysco’s operations combine large distribution facilities, local operating companies, specialty businesses, delivery networks, sales teams and digital ordering tools. The company also provides culinary guidance, menu support and operational resources intended to help foodservice customers manage their businesses.

Sysco Products and Services

  • Fresh produce and specialty produce
  • Fresh and frozen meat, poultry and seafood
  • Dairy products, beverages and frozen foods
  • Dry grocery products and canned goods
  • Bakery products and desserts
  • Specialty and internationally sourced foods
  • Paper products, disposables and cleaning supplies
  • Tabletop products, restaurant equipment and kitchen supplies
  • Online ordering and account-management tools
  • Culinary, menu and foodservice-business solutions

Sysco Company Size and Market Presence

For the fiscal year ending June 27, 2026, Sysco reported approximately:

  • $84.6 billion in annual sales
  • 333 distribution centers
  • Operations in 10 countries
  • 75,000 colleagues
  • 670,000 customer locations served

Company statistics, leadership and operating locations can change. Readers should consult Sysco Investor Relations for newer corporate announcements and financial reports.

Restaurant Depot transaction update: Sysco announced an agreement in March 2026 to acquire Jetro Restaurant Depot. As of Sysco’s August 4, 2026 fiscal-year results, the transaction remained proposed and subject to regulatory approval and other closing conditions. Restaurant Depot should not be presented as an existing Sysco subsidiary unless and until Sysco confirms that the transaction has closed.

Sysco Careers and Employment

Sysco recruits for driving, warehouse, sales, merchandising, maintenance, technology, management and corporate positions. Current openings should be reviewed through the official Sysco Careers website.

Sysco states that it does not charge applicants a fee at any stage of its recruitment process. Applicants should be cautious of messages requesting payment, gift cards, banking credentials or sensitive personal information outside the official application process.

Sysco Ethics, Privacy and Investor Resources

The Ethics Line is intended for suspected misconduct, illegal behavior or violations of company policy. It should not replace the local operating company’s process for routine deliveries, orders, invoices, credits or product returns.

Frequently Asked Questions

Where is Sysco’s corporate headquarters?

Sysco Corporation’s headquarters is located at 1390 Enclave Parkway, Houston, TX 77077-2099, United States.

What is the Sysco corporate office phone number?

The verified headquarters phone number is 1-281-584-1390.

Is the corporate number Sysco’s customer-service number?

No universal Sysco customer-service number is prominently published. The Houston number is the corporate headquarters number. Sysco recommends contacting the local operating company responsible for the customer’s account or delivery.

How do I find my local Sysco phone number?

Use Sysco’s official location directory. Customers can also check their invoices, delivery documents and account records.

How do I report a damaged or unsafe food product?

Stop using the product, preserve its packaging and identifying codes, and contact the local operating company or quality-assurance team immediately. Provide the item number, lot or date code, invoice information, photographs and temperature records when relevant.

How do I become a Sysco customer?

Businesses interested in opening an account can submit the official Become a Customer form. Product availability, delivery areas, minimum orders and account requirements may vary.

Can an individual consumer order directly from Sysco?

Sysco primarily serves foodservice and other business customers. Account eligibility and purchasing options vary by operating company and market. Individuals should check with the appropriate local operation rather than assuming retail purchasing is available.

Who is the CEO of Sysco?

Kevin P. Hourican is Sysco’s Chair of the Board and Chief Executive Officer.

Is Restaurant Depot owned by Sysco?

Not yet based on the latest verified information used for this update. Sysco announced a proposed acquisition of Jetro Restaurant Depot, but the transaction remained subject to regulatory approval and closing conditions as of August 4, 2026.

How can I apply for a Sysco job?

Search current openings and submit an application through the official Sysco job-search page. Sysco warns applicants that it does not charge recruitment fees.

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Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches corporate addresses, phone numbers, leadership information and official customer-support resources. Contact details can change, so readers should confirm time-sensitive information with Sysco or the responsible local operating company before sending documents, returning products or taking action based on a deadline.


Share Your Sysco Review or Complaint

Have you worked with Sysco as a restaurant, institution, supplier, employee or other business customer? Share your experience with Sysco’s deliveries, product quality, account support, invoicing, local operating company or corporate office.

  • Rate Sysco: Select a rating from 1 to 5 stars.
  • Write a review: Describe what happened, which department you contacted and whether the issue was resolved.
  • Protect private information: Do not publish account numbers, invoices, payment information, passwords, health records, employee records or other confidential material.
  • Upload appropriate photos: Remove private account information and personal details before posting an image.

Disclaimer

CorporateOfficeHeadquarters.com is an independent information and review website. It is not affiliated with, endorsed by or operated by Sysco Corporation. This page does not replace Sysco’s official customer-service, quality-assurance, account-management, legal, ethics or emergency-reporting procedures. Company names and trademarks belong to their respective owners.

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