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  • Coborn’s Corporate Office Headquarters: Address, Phone Number, Customer Service and Complaints

Coborn’s Corporate Office Headquarters: Address, Phone Number, Customer Service and Complaints 

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Coborn’s corporate office headquarters, known as the Coborn’s Support Center, is located at 1921 Coborn Boulevard, St. Cloud, Minnesota 56301. Coborn’s currently publishes 1-844-414-7467 for customer questions, store comments, online-order assistance, rewards concerns, and other customer-care matters. Customers may also email co********@********nc.com or submit the company’s online contact form.

Coborn’s, Inc. is a private, employee-owned regional grocery company founded in Minnesota in 1921. It operates Coborn’s supermarkets and several related grocery, liquor, fuel, pharmacy, and retail brands across the Midwest. This page explains how to contact Coborn’s corporate office, customer care, local stores, pharmacies, online-shopping support, Human Resources, vendor services, privacy administration, and other departments.

Coborn’s Corporate Office and Customer Service Information

Coborn’s currently presents 1-844-414-7467 as its primary customer-care number. Older directories may display 1-320-252-4222 for the St. Cloud corporate office, but that number is not currently identified as the customer-service line on Coborn’s official contact pages. Customers should use the published 844 number unless Coborn’s provides another department-specific number.

Where Is Coborn’s Corporate Headquarters?

Coborn’s corporate headquarters and main Support Center is located at:

Coborn’s, Inc.
1921 Coborn Boulevard
St. Cloud, MN 56301
USA

The St. Cloud Support Center assists Coborn’s stores, retail businesses, distribution operations, employees, and corporate departments. Coborn’s also maintains smaller regional support offices serving operations near Bismarck, North Dakota; Fargo, North Dakota; and Rice Lake, Wisconsin.

The corporate office is not a regular grocery store. Customers should not visit the Support Center to return groceries, fill a prescription, pick up an online order, redeem a gift card, collect a refund, or discuss a local employment application unless Coborn’s has specifically arranged an appointment.

What Is the Coborn’s Corporate Phone Number?

Coborn’s currently publishes 1-844-414-7467 for customer questions and comments. The customer-care department can assist with many matters or direct the customer to the correct store, pharmacy, online-shopping team, rewards department, or corporate contact.

The published customer-care hours are:

  • Monday–Friday: 8:00 a.m.–6:00 p.m. Central Time
  • Saturday: 8:00 a.m.–12:00 p.m. Central Time
  • Sunday: Closed

Store, pharmacy, fuel-center, liquor-store, bakery, deli, floral, and restaurant hours vary by location. Use the official store locator for local telephone numbers and hours.

Coborn’s Ownership and Corporate Structure

Coborn’s, Inc. is a private, employee-owned company. It is not publicly traded on a stock exchange and does not publish information for outside shareholders in the same manner as a public supermarket corporation.

The company uses an Employee Stock Ownership Plan, commonly called an ESOP. Eligible employees may receive an ownership interest through the plan according to its rules. Employee ownership does not mean that every employee personally manages the corporation or can resolve a customer complaint. Store-level and corporate responsibilities remain divided among established departments and management teams.

Coborn’s traces its history to 1921, when Chester A. Coborn opened a one-room produce store in Sauk Rapids, Minnesota. The business remained connected to the Coborn family through successive generations while expanding into a regional grocery and retail organization.

Coborn’s Leadership

  • Chairman and Chief Executive Officer: Chris Coborn
  • President: Emily Coborn Wright

Emily Coborn Wright represents the fifth generation of Coborn family leadership. She became president after holding positions involving communications, merchandising, district management, store operations, and growth initiatives.

Executive titles and departmental responsibilities may change. Employment, legal, vendor, media, or business correspondence should be sent through the appropriate official department rather than addressed personally to an executive unless requested.

Coborn’s Stores and Related Brands

Coborn’s, Inc. operates grocery stores and related retail businesses across Minnesota, North Dakota, South Dakota, Wisconsin, Michigan, and Illinois.

Its grocery and retail operations include brands such as:

  • Coborn’s
  • Cash Wise Foods
  • Marketplace Foods
  • Hornbacher’s
  • Tadych’s Marketplace
  • Kessler’s Food and Grocery
  • Sullivan’s Foods
  • Captain Jack’s Liquor Land
  • Andy’s Liquor
  • Coborn’s Wine & Spirits and other liquor operations

The company also operates pharmacies, fuel centers, coffee businesses, hardware operations, a central bakery, warehousing, transportation, distribution, and other support services.

A complaint involving one of these brands should usually begin with the specific store or brand involved. The Coborn’s customer-care department may assist with escalation when a local response does not resolve the matter.

Coborn’s Corporate Office vs. Local Store Support

The local store should normally be the first contact for matters involving:

  • A grocery purchase or receipt
  • A damaged, spoiled, expired, or missing product
  • A cashier or employee interaction
  • A local return or refund
  • Store cleanliness or maintenance
  • A bakery, deli, floral, meat, seafood, or prepared-food order
  • A local liquor or fuel purchase
  • A prescription or pharmacy transaction
  • A pickup order prepared at that store
  • Lost property
  • A local employment application

Contact Coborn’s customer care when the store cannot resolve the problem, the concern involves more than one location, the customer cannot identify the responsible store, or the matter involves the website, app, online account, MORE Rewards, privacy, a companywide policy, or another corporate system.

How to File a Complaint With Coborn’s

  1. Contact the store where the transaction or incident occurred.
  2. Ask for the department manager or store director when the first employee cannot resolve the concern.
  3. Provide the date, approximate time, store location, receipt number, product, amount, and requested resolution.
  4. Keep the receipt, photographs, product packaging, order confirmation, rewards record, and previous correspondence.
  5. Request written confirmation of a refund, replacement, account credit, or promised follow-up.
  6. If the issue remains unresolved, call 1-844-414-7467, email co********@********nc.com, or submit the online guest-service form.

Written correspondence concerning an unresolved corporate matter may be mailed to:

Coborn’s, Inc.
1921 Coborn Boulevard
St. Cloud, MN 56301

Include copies rather than original receipts, prescriptions, gift cards, identification, financial records, legal documents, or employment records. Mailing the corporate office may not provide a faster response than the customer-care form.

What to Include in a Coborn’s Complaint

  • The Coborn’s store or related brand
  • The store city and state
  • The transaction or incident date
  • The approximate time
  • The receipt, order, or transaction number
  • The product or service involved
  • The amount paid
  • The names or job titles of people already contacted
  • The steps already taken
  • The requested resolution
  • A reasonable response deadline when the matter is time-sensitive

Do not publish complete payment-card numbers, bank information, rewards-account passwords, pharmacy records, prescription information, Social Security numbers, home addresses, personal telephone numbers, private employee information, or unredacted receipts in a public review.

Coborn’s Online Grocery Pickup and Delivery Support

Customers who place an order through Coborns.com or the Coborn’s app can call 1-844-414-7467 for assistance.

Online-order concerns may include:

  • Missing items
  • Incorrect substitutions
  • Damaged or spoiled groceries
  • Late pickup or delivery
  • Incorrect quantities
  • Unexpected fees
  • Payment authorization holds
  • EBT or SNAP payment problems
  • Account-access problems
  • A missing refund
  • An order delivered to the wrong address

Have the order number, account email, store location, delivery address, charge amount, and photographs of damaged items available. Avoid sending payment-card information by ordinary email.

Instacart Orders

Some Coborn’s delivery experiences involve Instacart. When Instacart accepted, shopped, or delivered the order, the customer may also need to contact Instacart support. Identify whether the order was placed directly through Coborns.com, the Coborn’s app, or an Instacart platform before choosing the complaint route.

Keep screenshots showing where the order was placed, the promised delivery time, substitutions, messages with the shopper, and the final receipt.

Temporary Payment-Card Holds

Coborn’s explains that an online grocery order may create a temporary authorization hold greater than the estimated checkout total. This helps cover substitutions, added items, weighted products, or price changes.

The pending amount should adjust to the final purchase total after fulfillment. A bank may take several days to remove the unused portion of the authorization. Contact Coborn’s customer care and the financial institution when a hold remains longer than expected or appears to have become a duplicate completed charge.

Coborn’s MORE Rewards Complaints

MORE Rewards allows participating customers to receive digital offers, track rewards balances, use coupons, and earn eligible fuel or other rewards.

Common rewards concerns include:

  • Points or fuel rewards not appearing
  • A digital coupon not applying
  • An account linked to the wrong telephone number or email
  • Duplicate rewards accounts
  • Difficulty signing into the app
  • An expired or unavailable offer
  • A missing digital receipt
  • Problems redeeming a reward

For missing rewards, keep the receipt and submit Coborn’s missed-rewards credit request when applicable. Customer care may request the transaction date, store, receipt information, rewards-account telephone number, and offer details.

Do not create repeated rewards accounts to obtain the same promotional offer. Account activity remains subject to the program’s current terms.

Coborn’s Pharmacy Complaints

Coborn’s operates pharmacies at selected store locations. Each pharmacy publishes its own telephone number, hours, and pharmacy manager.

Contact the dispensing pharmacy first for:

  • A prescription status question
  • A refill request
  • A transfer request
  • An insurance-processing concern
  • A prescription price question
  • A missing prescription
  • A pharmacy-service complaint
  • A privacy concern involving pharmacy records

Ask for the pharmacist or pharmacy manager when necessary. Do not send prescription numbers, medication lists, dates of birth, insurance identification numbers, or private health information through a public review.

For an urgent health concern, adverse reaction, suspected medication error, or poisoning emergency, contact an appropriate healthcare professional, emergency service, or poison-control resource. Corporate customer care is not a substitute for urgent medical assistance.

Pharmacy Privacy

Coborn’s states that its pharmacies follow HIPAA privacy requirements. Pharmacy privacy complaints should be raised with the pharmacy manager or the privacy contact identified in the applicable Notice of Privacy Practices.

Product Quality, Food Safety, and Recall Complaints

Contact the store promptly when a product appears spoiled, contaminated, improperly stored, mislabeled, damaged, expired, or otherwise unsafe.

Preserve the following information:

  • The receipt
  • The product package
  • The UPC or barcode
  • The lot, batch, or production code
  • The expiration or best-by date
  • Photographs of the product
  • The purchase location and date
  • How the product was stored after purchase

Do not consume a product that appears unsafe. Follow official recall instructions when a product is subject to a manufacturer, USDA, FDA, or retailer recall.

A person experiencing a serious allergic reaction, illness, or other medical emergency should seek appropriate medical assistance. A grocery-store complaint form cannot provide emergency medical care.

Coborn’s Returns and Refund Complaints

Return and refund decisions may depend on the product, condition, receipt, payment method, department, store policy, and applicable law.

Bring the product, packaging, and receipt to the store where the purchase occurred when practical. Perishable products should be reported promptly. For online orders, contact customer care and identify whether the order was fulfilled by Coborn’s or another delivery provider.

Refund timing may depend on the original payment method and the customer’s bank. Request a refund receipt or written case number before leaving the store or ending the customer-service conversation.

Coborn’s Gift Cards

Coborn’s gift cards may be purchased through participating stores or the official website. A customer with a gift-card concern should retain the purchase receipt and card number in a secure location.

Gift-card complaints may involve:

  • A card that was not activated
  • An incorrect balance
  • A card rejected at checkout
  • A missing online gift-card order
  • A damaged card
  • A card believed to have been used without authorization

Contact the issuing store or Coborn’s customer care. Do not post the full gift-card number or PIN publicly.

Gift-Card Scam Warning

Coborn’s gift cards should not be used to pay taxes, utility bills, government fines, technology-support fees, bail, sweepstakes charges, or debts demanded by an unknown caller. A legitimate government agency or law-enforcement department will not require payment with a grocery-store gift card.

Anyone instructed to buy gift cards and disclose the numbers should stop and independently verify the request before providing information.

Coborn’s Fuel and Liquor Complaints

Coborn’s and its related brands operate fuel centers and liquor stores. Begin with the location involved when a complaint concerns:

  • A fuel-pump authorization hold
  • A receipt problem
  • Incorrect fuel rewards
  • Fuel quality
  • A car-wash purchase
  • A liquor-store price
  • A refused alcohol sale
  • A product return
  • An employee interaction

Alcohol and age-restricted products are subject to identification requirements and applicable state law. Corporate customer care generally cannot require an employee to complete a sale that the employee declined because of identification, intoxication, age, or other legal concerns.

Custom Cakes, Catering, Floral, Deli, and Special Orders

Contact the fulfilling store directly for a custom cake, catering tray, floral order, deli order, meat order, or other special purchase.

Provide the order date, pickup time, customer name, order description, amount paid, and requested correction. Photograph the order before discarding or altering it when appearance, damage, missing items, or incorrect preparation is part of the complaint.

For an event-related order, contact the store as soon as the problem is discovered. Waiting until after the event may limit the store’s opportunity to remake or replace the order.

Coborn’s Privacy Requests

Coborn’s provides an online Privacy Rights Act request form for qualifying privacy requests. Depending on the request and applicable law, a customer may be able to ask about the personal information Coborn’s maintains, request correction or deletion, or exercise another available privacy right.

Coborn’s may request information needed to verify the requester’s identity. The company may be unable to provide information or complete a request when identity cannot be verified or when an applicable legal exception applies.

Use the official Coborn’s privacy request form. Do not send unnecessary identification documents to an address found in an unsolicited message.

Coborn’s Jobs and Human Resources

Coborn’s does not prominently publish one universal public Human Resources telephone number for every applicant and employee matter. Job seekers should use the official Coborn’s careers website and the contact information associated with the position.

Employment opportunities may include:

  • Store and department positions
  • Pharmacy positions
  • Warehouse and distribution jobs
  • Transportation positions
  • Bakery and production roles
  • Corporate Support Center jobs
  • Information technology positions
  • Management and leadership roles

Current employees should use the employee portal, their supervisor, store director, or assigned Human Resources contact. The customer-care telephone number may not have access to payroll, benefits, leave, tax, retirement, or disciplinary records.

Do not publish Social Security numbers, employee identification numbers, payroll records, tax documents, benefit information, background-check records, schedules, medical information, or private workplace communications in public comments.

Coborn’s Vendor and Supplier Inquiries

Companies interested in selling products or services to Coborn’s should use the official vendor-information resources rather than the customer complaint form.

Vendor inquiries may involve:

  • Product submissions
  • Insurance requirements
  • Purchase orders
  • Electronic invoicing
  • Distribution and logistics
  • Food-safety documentation
  • Packaging and labeling requirements
  • Accounts payable
  • Local-product opportunities

Submitting a product or vendor request does not guarantee that Coborn’s will carry the item or establish a business relationship.

Donation and Community Requests

Coborn’s supports community organizations through donations, volunteerism, and local partnerships. Organizations seeking assistance should use the official donation-request form and submit the request with sufficient advance notice.

A donation request should identify the organization, event, date, community served, tax status when applicable, requested support, and intended use. Local store management may participate in the review, but not every request can be approved.

Coborn’s Reviews and Complaints

Coborn’s customer experiences may differ by store, department, pharmacy, delivery provider, product, manager, and regional brand.

Reviews may address:

  • Customer service
  • Product quality and freshness
  • Store cleanliness
  • Prices and promotions
  • MORE Rewards
  • Digital coupons
  • Online pickup or delivery
  • Refunds and returns
  • Pharmacy service
  • Fuel or liquor purchases
  • Bakery, deli, floral, or catering orders
  • Employment or application experiences

A useful review should identify the store city and state, approximate date, department involved, contact route used, response time, and whether the matter was resolved. Avoid naming individual hourly employees unless doing so is necessary and supported by firsthand information.

Fake Coborn’s Customer Service Warning

Scammers may imitate Coborn’s, delivery drivers, rewards representatives, pharmacy employees, recruiters, vendors, or gift-card departments.

Use Coborns.com, CobornsInc.com, the official app, a telephone number shown on the verified store page, or 1-844-414-7467 before sharing information.

Do not provide:

  • Account passwords
  • One-time verification codes
  • Complete payment-card numbers
  • Bank-login information
  • Gift-card numbers or PINs
  • Prescription information
  • Social Security numbers
  • Remote access to a telephone or computer

Verify unexpected job offers, refunds, surveys, rewards, delivery notices, and payment requests through an official Coborn’s channel.

Coborn’s Competitors and Related Corporate Office Pages

Coborn’s competes with regional and national grocery retailers including Hy-Vee, Cub Foods, Festival Foods, Fareway, Family Fare, Walmart, Target, Kroger, and Albertsons-owned grocery banners.

Related corporate-office pages include:

Related Coborn’s Resources

Frequently Asked Questions About Coborn’s Corporate Office

Where is Coborn’s corporate office?

Coborn’s corporate office and Support Center is located at 1921 Coborn Boulevard, St. Cloud, Minnesota 56301.

What is the Coborn’s corporate phone number?

Coborn’s currently publishes 1-844-414-7467 for customer questions and comments. Its official Support Center page confirms the St. Cloud address but does not publish a separate headquarters switchboard number.

Is 1-320-252-4222 the Coborn’s customer service number?

That number appears in older listings, but Coborn’s current official website publishes 1-844-414-7467 as the customer-care number.

What is the Coborn’s customer service email?

The published customer-service email is co********@********nc.com.

What are Coborn’s customer service hours?

Customer care is available Monday through Friday from 8:00 a.m. to 6:00 p.m. Central Time and Saturday from 8:00 a.m. to 12:00 p.m. Central Time. It is closed Sunday.

How do I complain about a Coborn’s store?

Contact the store manager or store director first. If the issue remains unresolved, call 1-844-414-7467, email co********@********nc.com, or use the online guest-service form.

How do I report a problem with a Coborn’s online order?

Call 1-844-414-7467 and provide the order number, store, account email, charge amount, and details about missing, damaged, substituted, or delayed items.

Who owns Coborn’s?

Coborn’s, Inc. is a private, employee-owned company. It also continues a multigenerational Coborn family leadership tradition.

Is Coborn’s publicly traded?

No. Coborn’s is privately held and employee-owned. It does not have publicly traded stock.

Who is the CEO of Coborn’s?

Chris Coborn is the chairman and chief executive officer of Coborn’s, Inc.

Who is the president of Coborn’s?

Emily Coborn Wright is the president of Coborn’s, Inc.

How do I contact a Coborn’s pharmacy?

Use the pharmacy directory on Coborns.com to find the direct telephone number and hours for the dispensing pharmacy. Ask for the pharmacist or pharmacy manager when necessary.

How do I report missing MORE Rewards?

Keep the receipt and use Coborn’s missed-rewards request or contact customer care. Be prepared to provide the store, transaction date, receipt information, and rewards account details.

How do I contact Coborn’s Human Resources?

Coborn’s does not prominently publish one universal public HR telephone number. Applicants should use the official careers site. Current employees should use the employee portal, their manager, or their assigned Human Resources contact.

Does Coborn’s accept privacy requests?

Yes. Coborn’s provides an online privacy-rights request form. Identity verification may be required before a request is processed.

What brands does Coborn’s own or operate?

Coborn’s operates or supports several grocery and retail banners, including Coborn’s, Cash Wise Foods, Marketplace Foods, Hornbacher’s, Sullivan’s Foods, Tadych’s Marketplace, Kessler’s Food and Grocery, Captain Jack’s Liquor Land, and Andy’s Liquor.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com helps readers distinguish corporate headquarters information from local store support, pharmacy assistance, online-order service, rewards support, privacy administration, employment resources, and vendor contacts. This page uses current Coborn’s corporate and customer-service resources to direct readers to the most appropriate department.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Coborn’s, Inc., Coborn’s stores, Cash Wise Foods, Marketplace Foods, Hornbacher’s, Tadych’s Marketplace, Kessler’s Food and Grocery, Sullivan’s Foods, Captain Jack’s Liquor Land, Andy’s Liquor, Instacart, any Coborn’s pharmacy, employee, vendor, delivery provider, or customer-service representative.

This page is provided for informational purposes and is not medical, legal, employment, privacy, financial, pharmacy, food-safety, or investment advice. CorporateOfficeHeadquarters.com cannot issue a refund, modify an order, fill a prescription, restore rewards, access an employee record, process a privacy request, or investigate an allegation.

Addresses, telephone numbers, executives, brands, store counts, support hours, pharmacy locations, rewards rules, delivery providers, gift-card terms, privacy procedures, employment contacts, and corporate policies may change. Verify important information through Coborn’s official websites and the store or department involved.

Share Your Coborn’s Experience

Have you contacted a Coborn’s store, the St. Cloud corporate office, customer care, online-order support, MORE Rewards, a pharmacy, Human Resources, or another Coborn’s department? Share the store city and state, approximate date, general issue, contact route used, response time, and whether the matter was resolved.

Please do not publish payment-card numbers, bank information, rewards passwords, gift-card numbers, prescription records, medical information, employee identification numbers, Social Security numbers, home addresses, private telephone numbers, personal email addresses, or unredacted receipts.

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