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  • Dairyland Insurance Corporate Office Headquarters: Address, Phone Number, Claims and Complaints

Dairyland Insurance Corporate Office Headquarters: Address, Phone Number, Claims and Complaints 

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Dairyland Insurance is headquartered with its parent organization, Sentry Insurance, at 1800 North Point Drive, Stevens Point, WI 54481. Customers who need help with a policy, payment, claim, cancellation, insurance card, SR-22 filing, account, or coverage question can call Dairyland at 1-800-334-0090.

Dairyland specializes in automobile, motorcycle, and off-road vehicle insurance. It is particularly associated with nonstandard automobile coverage for drivers who may have violations, accidents, insurance lapses, limited driving history, or an SR-22 or FR-44 filing requirement.

Dairyland Insurance Corporate Office and Customer Service

Dairyland Insurance and Sentry corporate headquarters in Stevens Point Wisconsin

The number 1-800-473-6879 should not be labeled as a dedicated Dairyland Human Resources number. It is a general Sentry contact number and is also displayed on Sentry’s careers website for applicants who need screen-reader assistance.

Where Is Dairyland Insurance Headquarters?

Dairyland operates from the Sentry Insurance headquarters campus at:

Sentry Insurance Group
Dairyland Insurance
1800 North Point Drive
Stevens Point, WI 54481

The home-office number is 715-346-6000. This number is intended primarily for corporate, regulatory, legal, vendor, employment, and other Sentry business matters.

Policyholders should normally call 1-800-334-0090 because Dairyland representatives can access policy, billing, payment, claim, insurance-card, and filing information.

Dairyland Ownership and Leadership

Dairyland Insurance Company was formed in Wisconsin in 1953. Sentry acquired Dairyland in 1966, and Dairyland continues to operate as a consumer vehicle-insurance brand within the Sentry Insurance Group.

  • Sentry Chairman and Chief Executive Officer: Pete McPartland
  • President, Sentry Personal Lines: Pete Anhalt
  • Ownership Structure: Part of the policyholder-owned Sentry mutual insurance organization

Dairyland is a brand rather than the only company that may appear on a policy. Coverage is underwritten by different Sentry companies depending on the state, product, and filing requirements.

Possible underwriting companies include:

  • Dairyland Insurance Company
  • Dairyland National Insurance Company
  • Dairyland County Mutual Insurance Company of Texas
  • Sentry Insurance Company
  • Viking Insurance Company of Wisconsin
  • Middlesex Insurance Company
  • Patriot General Insurance Company
  • Peak Property and Casualty Insurance Corporation

Check the declarations page, insurance identification card, billing statement, cancellation notice, or claim correspondence to identify the legal company that issued the policy.

Corporate Office vs. Policy and Claims Support

The corporate office oversees Sentry and Dairyland’s leadership, regulatory compliance, insurance operations, underwriting, finance, technology, employment, and companywide policies.

Dairyland Customer Service handles individual matters such as:

  • Policy changes and coverage questions
  • Payments and billing schedules
  • Insurance identification cards
  • Adding or removing vehicles and drivers
  • Address and contact-information changes
  • Policy cancellation or reinstatement
  • SR-22 and FR-44 filings
  • Claims reporting and claim status
  • Roadside-assistance coverage
  • Online-account or mobile-app problems

Some Dairyland policies are sold and serviced through independent insurance agents. When an agent wrote the policy, the agent may be the best first contact for coverage changes, quotes, driver updates, vehicle changes, or renewal questions.

How to Escalate a Dairyland Insurance Complaint

Begin with Dairyland Customer Service, the assigned claim representative, or the agent servicing the policy. Clearly describe the issue and the resolution being requested.

Prepare:

  • The policyholder’s name and verified contact information
  • The policy or claim number, shared only through a secure channel
  • The date of the disputed payment, notice, accident, or decision
  • The vehicle and coverage involved
  • Copies of declarations, notices, estimates, photographs, or correspondence
  • The names or roles of representatives already contacted
  • A concise timeline
  • The requested correction, explanation, payment, or review

Ask the representative to document the complaint and provide a reference number. If the first representative cannot resolve it, request review by a supervisor, claims manager, underwriting department, billing department, or another appropriate team.

Written correspondence may be sent to:

Dairyland Insurance
Sentry Insurance Group
1800 North Point Drive
Stevens Point, WI 54481

Mail is not the best route for an urgent claim, pending cancellation, expiring SR-22 filing, roadside emergency, or time-sensitive appeal.

How to File a Dairyland Claim

Dairyland claims can be reported online or by calling 1-800-334-0090. Claim reporting is available 24 hours a day.

A Dairyland customer can sign in to report a loss. A person involved in an accident with a Dairyland policyholder can use the guest-reporting option or call the claims number.

Information commonly needed includes:

  • The policyholder and vehicle information
  • The date, time, and location of the incident
  • Names and insurance details for other drivers
  • Police-report information
  • Photographs of the vehicles and scene
  • Witness information
  • Medical, towing, rental, or repair records

After reporting the claim, record the claim number and assigned representative’s contact information. Dairyland also provides online tools for checking claim status and payment status.

Claim Delays, Repair Estimates, and Total-Loss Complaints

Claim timing depends on coverage verification, liability, inspections, repair estimates, injuries, police reports, third parties, and state requirements.

If a claim appears delayed, ask:

  • Whether coverage has been confirmed
  • Whether liability has been determined
  • Which documents are still needed
  • Whether an inspection has been scheduled
  • Whether a repair estimate or supplement is under review
  • When the next update should be expected

For a total-loss dispute, request the valuation report, vehicle options used, comparable vehicles, mileage adjustment, condition adjustment, deductible, taxes, fees, and salvage information. Document any incorrect vehicle features or comparable listings and submit corrections promptly.

A disagreement with a settlement does not automatically mean the insurer violated the policy. The policy language, available coverage, evidence, state law, and claim facts control the outcome.

Payments, Billing, and Policy Lapses

Dairyland accepts payments online, through its mobile application, by telephone, and through participating agents. Online Quick Pay does not require a full account login.

Available payment arrangements may include monthly installments and automatic payments. The exact down payment, installment schedule, fees, and payment options vary by state and policy.

When disputing a payment or cancellation notice, collect:

  • The billing notice and due date
  • The payment confirmation
  • The bank or card transaction
  • The cancellation or nonrenewal notice
  • The policy effective and expiration dates
  • Any automatic-payment authorization

Do not assume every policy includes the same grace period. State law, the type of missed payment, and the policy terms determine how much time may be available before cancellation.

A missed renewal payment may cause coverage to expire at the end of the policy term. Contact Dairyland immediately after a missed or rejected payment and do not drive until the company confirms that coverage is active.

How to Cancel a Dairyland Policy

Call Dairyland or the agent servicing the policy before cancelling. Ask for:

  • The required cancellation method
  • The effective cancellation date
  • Any remaining balance or refund
  • Whether a cancellation fee applies
  • Written confirmation
  • The effect on an SR-22 or FR-44 filing

Stopping automatic payments does not necessarily cancel the insurance contract. A policy can continue producing premiums, fees, notices, or collection activity until properly cancelled.

Keep proof of replacement insurance when switching companies. Allowing coverage to lapse can affect registration, driving privileges, future premiums, lender requirements, and eligibility for insurance.

Dairyland SR-22 and FR-44 Filings

An SR-22 is a certificate confirming that a driver carries the liability insurance required by the state. It is not a separate insurance policy. Florida and Virginia may require an FR-44 with higher liability limits in certain cases.

Dairyland commonly provides policies for drivers needing financial-responsibility filings. Requirements vary by state, but filings are often required after:

  • A DUI or serious driving violation
  • Driving without insurance
  • A license or registration suspension
  • Repeated traffic offenses
  • An accident without required insurance

Do not cancel coverage or remove the filing until the appropriate motor-vehicle agency confirms that it is no longer required. If a policy with an SR-22 lapses or is cancelled, the insurer may be required to notify the state, which can lead to another suspension or other penalties.

Dairyland Roadside Assistance

Roadside assistance is optional coverage and is not automatically included with every Dairyland policy. Customers needing service should call the roadside number printed on their Dairyland insurance identification card.

Depending on the policy, covered services may include:

  • Towing
  • Battery assistance
  • Flat-tire service
  • Lockout assistance
  • Emergency fuel or fluid delivery
  • Extrication from a nearby ditch

Dairyland’s current auto roadside program offers different service limits and generally permits up to three uses during a consecutive six-month period for each covered vehicle. Coverage follows the listed vehicle rather than every vehicle the policyholder may drive.

Verify the limits, waiting period, service number, and covered vehicle on the policy before relying on roadside assistance.

Insurance Fraud and Account Security

Suspected insurance fraud can be reported at 1-877-736-8798 or si********@****ry.com.

Contact Dairyland immediately if an account shows an unauthorized payment, policy change, driver, vehicle, claim, address update, or login.

Do not send Social Security numbers, complete driver-license numbers, payment credentials, medical records, or passwords through an ordinary contact form. Dairyland warns customers not to place sensitive personal information in its general online inquiry form.

Privacy Requests

Dairyland and its affiliated companies are part of the Sentry Insurance Group. Privacy requests may be submitted through Sentry’s privacy process, by calling 1-877-788-4012, or by emailing pr*****@****ry.com.

Available rights depend on the consumer’s state and relationship with the company. Insurance, claim, fraud-prevention, legal, and regulatory obligations may require Sentry to retain certain records even after a deletion request.

Dairyland Careers and Human Resources

Dairyland-related claims, customer service, underwriting, technology, actuarial, legal, finance, marketing, and corporate opportunities are generally listed through the Sentry careers website.

The previously listed number 1-800-473-6879 is not identified as a dedicated Dairyland Human Resources line. It is Sentry’s general contact number and is also available for applicants who need screen-reader assistance.

Applicants should use the contact information associated with the official job posting. Current employees should use their manager, internal Human Resources contact, payroll system, or benefits portal.

External Insurance Complaint Options

If Dairyland has received a reasonable opportunity to investigate the issue and the complaint remains unresolved, a policyholder or claimant may contact the insurance department in the state where the policy was issued or the loss occurred.

State insurance departments can review complaints involving areas such as:

  • Claim handling
  • Cancellation and nonrenewal notices
  • Premium and billing disputes
  • Agent or insurer conduct
  • Delays and communication
  • Compliance with state insurance laws

Use the National Association of Insurance Commissioners state directory to locate the appropriate department.

A regulator may request an explanation and documentation from the insurer, but it does not replace a court, appraisal, arbitration, or other process required to decide every coverage or monetary dispute.

Dairyland Insurance Reviews and Complaints

No reader reviews were visible on this CorporateOfficeHeadquarters.com page when it was updated. The page therefore does not assign Dairyland an overall rating or describe an established customer complaint trend.

Potential review topics may include policy service, claims, repair estimates, total-loss valuations, billing, cancellations, SR-22 filings, roadside assistance, refunds, or agent communication. The existence of these topics does not establish how frequently a problem occurs.

A useful review should identify the state, general policy or claim issue, approximate date, contact route used, response time, and whether the matter was resolved.

Dairyland Competitors and Related Corporate Office Pages

Dairyland competes with national and regional insurers offering standard and nonstandard automobile, motorcycle, SR-22, and high-risk-driver insurance. Competitors include Progressive, GEICO, State Farm, Direct Auto, National General, The General, Bristol West, and local independent insurance agencies.

The General became part of Sentry’s group of businesses in 2025, making it a related Sentry brand as well as an alternative in the nonstandard auto-insurance market.

Official Dairyland Insurance Resources

Frequently Asked Questions About Dairyland Insurance

Where is Dairyland Insurance headquartered?

Dairyland operates from Sentry Insurance’s headquarters at 1800 North Point Drive, Stevens Point, WI 54481.

What is Dairyland Insurance’s customer service number?

Call Dairyland at 1-800-334-0090 for policy, payment, account, and claim assistance.

What is Dairyland’s corporate office number?

The Sentry home-office number is 715-346-6000. Individual policyholders should normally use Dairyland Customer Service.

Is 1-800-473-6879 Dairyland Human Resources?

No dedicated Dairyland HR line is publicly identified. That number is a general Sentry contact and is also provided for careers-site accessibility assistance.

Who owns Dairyland Insurance?

Dairyland is part of the Sentry Insurance Group, a mutual insurance organization headquartered in Stevens Point, Wisconsin.

Who is the CEO of Dairyland’s parent company?

Pete McPartland is chairman and CEO of Sentry. Pete Anhalt is president of Sentry Personal Lines.

How do I file a Dairyland claim?

File online through the Dairyland Claims Center or call 1-800-334-0090. Claim reporting is available 24/7.

How do I cancel a Dairyland policy?

Contact Dairyland or the agent servicing the policy. Ask for the effective date, final balance or refund, filing consequences, and written confirmation.

Does Dairyland provide SR-22 filings?

Yes. Dairyland offers policies for drivers needing SR-22 or, where applicable, FR-44 filings. Requirements vary by state.

How do I request Dairyland roadside assistance?

Call the roadside telephone number printed on the Dairyland insurance identification card. Roadside assistance must be included on the covered vehicle’s policy.

How do I dispute a Dairyland claim decision?

Contact the assigned representative, request supervisory review, and provide supporting documents. An unresolved regulatory complaint may be submitted to the appropriate state insurance department.

Which company actually issued my Dairyland policy?

Check the declarations page or insurance card. Dairyland-branded policies may be underwritten by different Sentry Insurance Group companies depending on the state and product.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com helps readers distinguish Dairyland Insurance from Sentry’s corporate office, independent agents, underwriting companies, claims representatives, roadside providers, repair facilities, state motor-vehicle agencies, and insurance regulators. This page was reviewed using current Dairyland and Sentry contact, leadership, claims, payment, SR-22, roadside, underwriting, privacy, careers, and regulatory information.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Dairyland Insurance, Sentry Insurance Group, Sentry Mutual Holding Company, any Dairyland underwriting company, independent insurance agent, repair facility, roadside provider, medical provider, motor-vehicle agency, or insurance regulator.

This page is provided for informational purposes and is not legal, insurance, financial, claims, coverage, safety, or regulatory advice. Addresses, telephone numbers, executives, underwriting companies, policy terms, payment schedules, cancellation procedures, filing requirements, claim processes, and coverage limits may change. The insurance policy and applicable state law control.

Share Your Dairyland Insurance Experience

Have you contacted Dairyland Customer Service, an agent, claims representative, supervisor, roadside provider, privacy team, state insurance department, or the corporate office? Share the state, general issue, approximate date, contact route used, response time, and whether the matter was resolved.

Please do not publish policy numbers, claim numbers, driver-license information, Social Security numbers, medical records, payment information, vehicle identification numbers, home addresses, private telephone numbers, email addresses, or other confidential information.

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