Del Webb Corporate Office Headquarters 

Del Webb, 55 and adult. All communities need to remind home owners, that people move into these place to get away from children. In every state there is a law only 55 and older can stay unless one week in summer and at Christmas no other time. People try to keep yard nice.

A 1 was given as there is no 0. The beginning with a Pulte salesman was a shock. The first Sales Agent told us that we could not mortgage the new home, we needed to pay cash. We quickly changed to another Pulte sales agent. The ability to get a lot and start the building process was full of knee-jerk competition and miscommunications. Once a lot was acquired and the floorplan chosen then began the slow walk of pouring, framing, finishing, and closing. So much lack of concern from the builder and incompetent laborers. We switched builder Superintendents, only to get worse. So many promised items were last minute deleted or unavailable and we had to settle to stay on schedule. We were rushed to close after the builder took over 11 months to build a single-story 1970 sq ft home. The home still required work to be done on the closing date and after. Now comes warranty request work. Every time I put in a warranty request, I was told to wait until our “one-year” walk-through for any repair work. Repairs were postponed, and the list of warranty items increased. The one-year warranty began with a 30-page professional inspection report in July 2023. It is December 20, 2023, and we can’t get the customer care person to schedule the work needed, supervise the repairs, and follow up on our satisfaction with the repair(s). He barely returns emails or calls. There have been workmen appearing when not scheduled, coming into the home and reviewing what was to be repaired, not doing the repairs, then leaving and not returning. Also, sometimes the repairmen make needed repairs worse. Or my favorite, I don’t have the right material/paint/etc., I will be back after lunch or tomorrow and never come back. The customer care agent appears to care less about what I report and or request. My experience with Pulte from the start to now (being in the home for a little over one year) is HORRIBLE! The unprofessional workmanship, poor communication, lack of follow-up, and complete disregard are APPALLING! My wife and I paid over $400,000 for this house. It did not and does not show like a $400,000 home. I do not and will not refer anyone to Del Webb especially not to Pulte.

what the website tells is not true, what the salesmen said. it’s not building your home. the way you want it or need it or follow ADA rules. there is no design team and no place to go. pick out what you want the salesman does it. there is just a limited of choices and once they’re gone you got to choose what is left. I was told if I do not like something I can choose to change and hire someone to my liking. after 60 days. the hoa ap[proves the color, no it’s the buyer of the rules from the Indiana housing board. the person buys a 400 thousand dollar home they have a right to make it their home. in and out. once you pay the first earnest money the house gets started. They have not they leave other spec homes that have not been bought and started the ones that have been bought. each house must come with appliances that the homeowner has a choice if not the home builder gives a gift to lowes or home depot to buy the appliances. if it’s a smart home Alexa is built-in and panel on the wall. banks do not like customers to write checks and wire the money safer and quicker and a 58-page contract is too much. the hoa should not be started until the last house is sold. then the people make it up. someone works Monday thru Sunday from 10 am to 5 pm. each site must have a manager on site. the home buyer whether VA spec homes get to have the home painted on the inside for two colors the attic must be done with the stairs and garage painted. this part of the 400 thousand price and each home has extra as it says on the website for free and those lower the price. the home must have smoke decorators and radon in the home built in before closing at no additional charge. the Indiana housing says new homes being built start at 299 hundred thousand for two bedroom bed two baths. or 35o thousand for two or three bedrooms two baths with a porch front, and sunroom. included. then the basic and a list of upgrades. that cost extra. it best to get a real estate or financial advisor to help.

I went to look at one in Plainfield Indiana this is the only one being built in Hendricks County or west Indiana their to many being built in north Indiana, east and south there are about 6 .we like to have another built-in Hendricks County so many senior live in Hendricks cloverdale clayton brown burgh danville monoriva and none are there. they told me to check back from time to time to see if any for sale

I am currently in the process of buying a Del Webb home in North Myrtle Beach. It is my first time buying a new build so I was very unfamiliar with the process. Although the homes are beautiful, I was quite disappointed in the list of items NOT included. You fall in love with the model home only to find out so much of what you saw is NOT covered including but not limited to gutters, patio, basic wiring, LED Surface Mount pkg (they leave out 2 areas that end up costing you over $700). Another crazy thing, there was hardwood throughout only to find out later that in the living room (right smack in the middle of the floor plan) there is carpet. Of course you have no choice but to upgrade to have the hardwood at a cost of $2,175. I could go on and on but needless to say what should be the happiest experience has turned out to be very disappointing. Also, when trying to negotiate with the salesman and the manager they were unwilling to negotiate saying they could not. There is always negotiating especially when spending this kind of money! I would back out as I haven’t signed the contract yet but the Dell Webb communities have a great reputation and it is where I want to be. All in all in my experience thus far the company has come off as underhanded and shady. For future buyers ask them to include everything in the model home and see what happens. At least you will know upfront what you are paying for!