Dyson Corporate Office Headquarters 

Dyson, Worst Customer Service. My hairdryer broke while it was under warranty. I sent it back with all the parts, as requested mid August 2024. I was told I would have a new hair dryer in 15 days. So 2 months later, and at least 12 calls to customer service, and they tell me that even though there was a tracking number and it was received by the warehouse, they can’t find it. They won’t send a new dryer until it is located – which will never happen. So I am out a hair dryer and $450 and no one seems to care. I will never buy another Dyson product Ever. I recommend that no one ever buys another product if they think a Dyson warranty means anything.

I ordered a Dyson supersonic hair dryer and Airwrap for Christmas. I received the items with 1/2 of the attachments missing. They are refusing to send the missing attachments they agreed to send. Don’t buy from this criminal company.

Months ago we contacted Dyson as the former machine would not charge. We were told we could buy a new battery, but it was not guaranteed to work, or to make the vacuum work, and not returnable if it didn’t work. So we ordered a new one which was dead on arrival. Told to return and 2 weeks after returning we’d get another – no confirmation for over a month it was received. No confirmation they sent a new one except on the phone (after 90 minutes of being put on hold I had an appt and had to hang up.) I asked her to call me back and confirm it was sent or give me a refund. Msg said it should be there in 2-5 days – it has already shipped. Uh-huh. Weeks later, it is still not here, with no confirmation, and no refund. We thought Dyson was a reputable company. No more.

I was promised a replacement vacuum over a month ago after I was told up to 10 days to receive it. When I called back a second time I was told a rush had been placed on it. And the third time was the worst they had no clue what I was saying Until today I still have not received my equipment. I have filthy carpets that cannot be cleaned. One thing is for sure these bits just go bad instantly there is no warning I’ve tried to reach the corporate headquarters I left a message today. Let’s see what happens next You would think spending $ 800 for a vacuum You would get much better service

I thought a long time before purchasing my Dyson Supersonic Hair Dryer. I believe I paid between $300.00 and $500.00 for it. I enjoyed using my Dyson Hair Dryer, daily to dry my hair and body after my showers. My Dyson Supersonic Hair Dryer came with 5 attachments that were very useful. I was especially impressed with the hair smoothing attachment that smooths out flyaway hair! I had never see an attachment like this and it really does work, to smooth out flyaway hairs…I really liked that I saw one of my hair dressers using a Dyson hairdryer at a hair salon that uses Aveda products. If you can get a Dyson hairdryer I believe it’s worth the investment for a Luxury hair dryer, you can use at home.