The BrandsMart corporate office and headquarters are located in Fort Lauderdale, Florida. This page provides the BrandsMart USA corporate address, corporate office phone number, customer service contacts, delivery and appliance-repair resources, ownership information, complaint escalation steps, and customer reviews.
BrandsMart Corporate Office Quick Answer
Headquarters address: 3200 SW 42nd Street, Fort Lauderdale, FL 33312, USA
Corporate office phone number: 1-954-797-4000
Customer service number: 1-800-432-8579
For an order, delivery, return, refund, warranty, or damaged-appliance problem, begin with customer service or the appropriate support department instead of assuming the corporate line handles consumer cases directly.
BrandsMart Corporate Office and Headquarters Contact Information
- Consumer Brand: BrandsMart USA
- Operating Company: Interbond of America, LLC, doing business as BrandsMart USA
- BrandsMart Corporate Address: 3200 SW 42nd Street, Fort Lauderdale, FL 33312, USA
- BrandsMart Corporate Office Phone Number: 1-954-797-4000
- BrandsMart Customer Service Number: 1-800-432-8579
- Customer Service Email: Cu*************@***********SA.com
- Web Sales Phone Number: 1-888-802-6641
- Web Sales Hours Posted by BrandsMart: 9 a.m.–6 p.m. Eastern, seven days a week
- Appliance Repair and Service: 1-305-624-5444
- Service Email: sv*********@************rt.com
- Official Website: BrandsMartUSA.com
- Online Customer Support: BrandsMart Help Center
- Store Locator: Find a BrandsMart store
- Careers: BrandsMart USA careers
Where Is the BrandsMart USA Headquarters?
The BrandsMart USA headquarters address is 3200 SW 42nd Street, Fort Lauderdale, Florida 33312. This location is associated with corporate support functions and is also identified by BrandsMart as its Florida distribution center.
Because the property supports more than one business function, customers should not assume it is a public walk-in complaint office or merchandise-return counter. Obtain written return or delivery instructions before taking or mailing a product to this address.
BrandsMart USA corporate office and headquarters in Fort Lauderdale, Florida.
Corporate Office, Distribution, and Customer Service Are Different
The BrandsMart USA corporate offices and distribution operations share the Fort Lauderdale address, but they do not necessarily handle the same requests.
- Corporate office: Executive, administrative, legal, vendor, and company-level matters
- Customer service: Purchases, refunds, order complaints, store experiences, and unresolved cases
- Web Sales: Online orders and pre-purchase assistance
- Delivery support: Delivery status, scheduling, missing items, and product-condition concerns
- Appliance repair: Service appointments, repairs, protection plans, and qualifying warranty matters
- Distribution center: Warehousing and fulfillment; not automatically a public return counter
Which BrandsMart Phone Number Should You Call?
BrandsMart Customer Service Number
Call 1-800-432-8579 for general customer-support matters, including store purchases, online orders, return questions, refund status, product complaints, and unresolved service experiences. This is the best starting point for most consumer issues.
BrandsMart Delivery Phone and Order Support
BrandsMart does not prominently publish a separate nationwide delivery telephone number. Customers looking for a BrandsMart delivery phone number should call customer service at 1-800-432-8579 or use the official Help Center’s Delivery Department option.
Have the order number, delivery address, scheduled delivery date, store or website used, and photographs of any visible damage ready. Report missing, damaged, or incorrect merchandise as soon as possible and retain the packaging until BrandsMart provides instructions.
BrandsMart Appliance Repair and Warranty Service
For appliance repairs, service appointments, protection-plan questions, or an extended-warranty claim, call 1-305-624-5444. Customers searching for the BrandsMart warranty phone number should first determine whether the issue is covered by BrandsMart, a protection-plan administrator, or the product manufacturer.
Prepare the receipt, model number, serial number, purchase date, protection-plan information, service history, and a concise description of the defect before calling.
BrandsMart Web Sales
For online sales assistance, call 1-888-802-6641. BrandsMart currently posts Web Sales hours of 9 a.m. to 6 p.m. Eastern, seven days per week. Existing-order problems may still need to be transferred to customer support or delivery.
BrandsMart Credit Card or Financing Support
Financing and credit-card accounts may be serviced by an outside financial institution. Use the telephone number on the card, billing statement, account portal, or financing agreement. Do not send account numbers, Social Security numbers, passwords, or complete payment-card details through a public complaint or review.
How to Escalate a BrandsMart Complaint
If the store or first customer-service representative cannot resolve the matter, use a documented escalation process:
- Contact the responsible location or department. Begin with the store, delivery department, Web Sales, or appliance-repair team connected to the transaction.
- Call BrandsMart customer service. Use 1-800-432-8579 and request a case or reference number.
- Ask for a supervisor. Explain the requested resolution clearly, such as a delivery correction, repair appointment, replacement, cancellation, or refund review.
- Send a written summary. Email Cu*************@***********SA.com or submit the official Help Center form. Include important dates, order information, prior case numbers, and the result you are requesting.
- Contact the corporate office when appropriate. If normal support channels have been exhausted, call the BrandsMart corporate office at 1-954-797-4000 or mail a concise written complaint to the Fort Lauderdale address.
Information to Include in a BrandsMart Complaint
- Your name and preferred contact method
- Order, invoice, delivery, or repair number
- Store location or online purchase date
- Product name, model number, and serial number
- Dates and names connected with earlier contacts
- Copies of receipts, emails, service records, and relevant photographs
- A short description of the unresolved problem
- The specific and reasonable resolution requested
Keep original records and send copies when possible. Avoid mailing merchandise to the headquarters or distribution address unless BrandsMart gives written authorization and shipping instructions.
BrandsMart Delivery, Return, and Refund Problems
BrandsMart’s delivery policies vary by product, delivery area, and service selected. Large appliances, televisions, mattresses, and furniture may qualify for local delivery in parts of Florida and Georgia.
If an item arrives damaged, incomplete, or different from what was ordered, document the condition immediately. Contact BrandsMart before installation or continued use when practical. Return eligibility, restocking costs, pickup arrangements, and refund timing can depend on the merchandise category and condition.
Review the official Shipping and Delivery Policy and Exchange and Return Policy before transporting or shipping an item.
Who Owns BrandsMart USA?
- BrandsMart Operating Company: Interbond of America, LLC, doing business as BrandsMart USA
- Immediate Parent Company: The Aaron’s Company, Inc.
- Parent Company Address: 400 Galleria Parkway SE, Suite 300, Atlanta, GA 30339, USA — last publicly reported corporate office
- Parent Company Phone Number: 1-678-402-3000 — last publicly reported main corporate line
- Ultimate Parent Company: IQVentures Holdings, LLC
- Ultimate Parent Address: 5165 Emerald Parkway, Dublin, OH 43017, USA — reported in 2024 transaction documents
- Ultimate Parent Phone Number: 1-888-983-4478
The Aaron’s Company acquired BrandsMart USA in April 2022. In October 2024, IQVentures acquired The Aaron’s Company, making Aaron’s—and indirectly BrandsMart USA—part of the privately held IQVentures organization. For additional corporate information, see the Aaron’s corporate office page.
About BrandsMart USA
BrandsMart USA traces its history to 1977 and sells appliances, televisions, electronics, furniture, mattresses, housewares, and related products. The retailer serves customers through stores in the Southeast and its e-commerce operation.
BrandsMart competes on product selection, price, large-format retail stores, delivery, and appliance services. Its major competitors include Best Buy, Walmart, The Home Depot, Lowe’s, and P.C. Richard & Son.
BrandsMart USA Complaints, Reviews, and Feedback
Customer comments submitted to CorporateOfficeHeadquarters.com have discussed delivery delays, damaged or incorrectly installed appliances, repair scheduling, warranty service, extended telephone holds, repeated transfers, and delayed refunds. Other customers may have different experiences depending on the store, department, product, and requested service.
When leaving a BrandsMart review, describe the location or department involved, the approximate date, the product or service purchased, the steps already taken, and whether the company resolved the issue. Avoid naming individual employees unless necessary and do not publish private account or payment information.
Privacy and Scam Warning
CorporateOfficeHeadquarters.com is a public information and review website. Do not post order numbers, complete addresses, telephone numbers, email addresses, credit-card details, financing-account information, passwords, Social Security numbers, or other sensitive information in the comments. Verify that any person requesting payment or account access is communicating through an official BrandsMart or account-provider channel.
Official BrandsMart USA Resources
- BrandsMart USA official website
- Customer Support and Help Center
- Appliance Repair
- Shipping and Delivery Policy
- Exchange and Return Policy
- Store Locator
- BrandsMart Careers
Frequently Asked Questions About BrandsMart Corporate Office
Where is the BrandsMart corporate office?
The BrandsMart corporate office and headquarters address is 3200 SW 42nd Street, Fort Lauderdale, FL 33312. The property is also associated with BrandsMart’s Florida distribution operations.
What is the BrandsMart corporate office phone number?
The BrandsMart corporate office phone number is 1-954-797-4000.
What is the BrandsMart customer service phone number?
The BrandsMart customer service number is 1-800-432-8579. Customers can also email Cu*************@***********SA.com.
What is the BrandsMart USA phone number for online sales?
Call BrandsMart Web Sales at 1-888-802-6641. The company currently posts hours of 9 a.m.–6 p.m. Eastern, seven days a week.
What is the BrandsMart appliance-repair phone number?
Call BrandsMart appliance repair and service at 1-305-624-5444.
How do I contact BrandsMart about a delivery?
Call customer service at 1-800-432-8579 or use the Delivery Department option in the official Help Center. Have your order number, delivery address, scheduled date, and photographs of any damage ready.
Can I return merchandise to the BrandsMart headquarters?
Do not take or mail merchandise to the headquarters or distribution center unless BrandsMart provides written authorization and specific return instructions. Review the current return policy first.
Who is the parent company of BrandsMart USA?
BrandsMart USA operates through Interbond of America, LLC and is part of The Aaron’s Company. The Aaron’s Company became a wholly owned subsidiary of IQVentures Holdings in 2024.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaint, and review information for major companies for many years. This BrandsMart USA corporate office page distinguishes corporate, customer-service, delivery, distribution, and repair contacts so readers can choose a more appropriate route.
Page update: This page was updated on August 6, 2026, to verify the BrandsMart headquarters address, strengthen corporate-office and customer-service search coverage, add current support routes, clarify corporate ownership, improve complaint escalation guidance, update internal links, and add enhanced visual callout boxes.
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Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with BrandsMart USA, Interbond of America, LLC, The Aaron’s Company, IQVentures, or any financing, warranty, delivery, or service provider. This page is for informational and review purposes only. Addresses, telephone numbers, ownership structures, department responsibilities, hours, policies, and service procedures may change. Confirm important information through official company resources before sending documents, merchandise, or payment.