Reach Regal Cinemas Corporate Office HQ 

Regal Cinemas, I’m done with theaters. Movie was supposed to start on the hour. I was on-time. 28 minutes later the movie started after 20 minutes of commercials and 8 minutes of movie previews. Why am I paying for a movie, then the advertisers pay Regal again to show their annoying commercials and I have to sit there in prison? If I’m sitting through 20 minutes of commercials, the movie should be free. Then there were two bad parts of the screen (big black dots) that were annoying throughout the whole movie. I’ll wait until movies are streaming and sit in my comfortable couch. No more theaters for me and my family. I’m done.

Regal Cinemas, I am very disappointed that Regal Theaters do not provide Open Captioned. AMC is deaf friendly theater and provide Open Captioned. If AMC can provide Open Captioned, why can’t Regal?

Not ADA Compliant!

I went today to the Quarry Regal Theater in San Antonio, Texas with my daughter and granddaughters to see Mean Girls. Your theater was clean and neat.

After I purchased $50 worth of drinks and popcorn I was informed that the elevator was not working. We would need to take the escalator up to our theater.

For me that is tricky. I am 691/2 years old and have been on chemo for the last 9 months (still am). It has made me uncoordinated and very tired. We took the escalator up and then discovered that the down escalator was also not working and we would have to take the stairs down. If I had know before I had purchase everything I would not have come. Coming down the stairs was extremely hard for me and exhausted me.

I do not know if I will ever come back here after this experience.

Hi, I’m a concerned parent as well as an ex employee at Regal Cinemas. My son and daughter have worked at Ballston Regal Cinemas and but there are some things like would like to acknowledge knowing these are not your policies. It started when I started working he was loving the job until I heard they don’t train you for anything and just put you into the fire. Also he was getting a lot of hours back to back with no breaks it was okay until my daughter got into the job same thing no training and she felt like the one of the GMs was trying to come on to her. I didn’t believe it until things were getting weird my daughter is working late he calling late at nights ask her to come in. So it wasn’t sitting right, so I had came up to Regal to experience what was going on and it was a mess one of the managers wasn’t smelled like he didn’t take no shower none that day.when I try to have a conversation with him he gave me this nonchalant look with nothing to say and sent me to someone else. The GM I think his name was Gene with dreads no customer service what’s so ever talking to his employees any type of way in front of customers.My daughter didn’t have to tell who it was after we left I felt the energy the employees where magnificent and awesome customers service I would got back just to make their day with a couple of jokes no one should be worked like that with management like that I’m concerned for your employees and future employee. thanks again.