HBO’s corporate office and primary headquarters are located at 30 Hudson Yards in New York City. HBO operates under Home Box Office, Inc., which is part of Warner Bros. Discovery. HBO Max subscribers should use the streaming service’s separate support number, email address, and online Help Center for billing, cancellation, account, and technical complaints.
HBO Corporate Office Address and Contact Information
30 Hudson Yards
New York, NY 10001
United States
- HBO Corporate Office Address: 30 Hudson Yards, New York, NY 10001
- HBO Max Customer Support: 1-855-442-6629
- HBO Max Support Email: su*****@****ax.com
- HBO.com Support Email: su*****@*bd.com
- HBO Max Help Center and Contact Options: HBO Max Help Center
- HBO Max Website: HBOMax.com
- HBO Website: HBO.com
- HBO FAQs: HBO Frequently Asked Questions
- HBO and HBO Max Careers: Warner Bros. Discovery HBO Jobs
- Parent Company: Warner Bros. Discovery
HBO does not prominently publish a separate New York headquarters switchboard on its current official corporate pages. HBO Max customers should use 1-855-442-6629 or the official Help Center rather than relying on unverified numbers found in search results.
HBO Headquarters Versus HBO Max Headquarters
- HBO and Home Box Office Office: 30 Hudson Yards, New York, NY 10001
- HBO Max: A streaming service owned by Home Box Office, Inc.
- HBO Max App Developer Listing: Warner Bros. Discovery, Inc., 230 Park Avenue South, New York, NY 10003
- HBO Max Subscriber Support: 1-855-442-6629 or the official online Help Center
HBO Max does not operate a separate public walk-in customer-service headquarters. Its app developer information lists Warner Bros. Discovery’s New York corporate address, while HBO and Home Box Office continue to identify 30 Hudson Yards as their primary New York office.
Neither New York address should be treated as a subscription-payment center, refund counter, equipment-return location, casting office, or guaranteed walk-in complaint department.
HBO corporate office and headquarters information.
How to Contact HBO Max About a Complaint
- Identify the service: Determine whether the issue involves the HBO television channel, HBO Max, HBO.com, the HBO Shop, or a subscription sold through another company.
- Find the billing provider: Sign in to HBO Max, open the Subscription area, and identify the company collecting the payment.
- Contact the correct support team: Call 1-855-442-6629, email su*****@****ax.com, or use the Contact Us option in the official Help Center.
- Explain the requested resolution: State whether you want a billing correction, cancellation, refund review, restored account access, technical repair, or explanation of a charge.
- Request a case number: Record the representative’s name, date, time, department, and any ticket or reference number.
- Save written records: Keep subscription receipts, screenshots, cancellation confirmations, chat transcripts, billing statements, and previous case numbers.
- Escalate when necessary: Ask for supervisor review if the original representative cannot resolve the complaint.
- Verify the result: Confirm that a cancellation, refund, credit, plan change, or account correction appears in the subscription account and on the following statement.
HBO Max Billing, Cancellation, and Refund Complaints
The company responsible for an HBO Max charge depends on how the subscription was purchased. Possible billing providers include:
- HBO Max or WarnerMedia Direct
- Apple App Store
- Google Play
- Amazon Appstore or Prime Video Channels
- Roku
- Samsung
- Hulu
- YouTube TV or YouTube Primetime Channels
- A cable, satellite, internet, or mobile provider
If another company bills the subscription, cancellation and refund requests may need to be submitted through that provider. Deleting the HBO Max app does not automatically cancel a recurring subscription.
For an unexpected or duplicate charge:
- Record the complete statement descriptor, amount, and date.
- Check every HBO Max account and email address used by the household.
- Look for monthly and annual subscriptions under different accounts.
- Check app-store, streaming-device, and television-provider subscriptions.
- Confirm whether an authorization hold is still pending.
- Review whether an introductory offer or discounted period ended.
- Check for a separately billed extra-member add-on.
- Contact the billing provider before disputing an otherwise recognizable subscription.
If no authorized user recognizes the charge and HBO Max or the billing provider cannot match it to an account, contact the card issuer using the number printed on the back of the card.
Is 1-855-942-6669 Still the HBO Max Number?
The number 1-855-942-6669 appears in older HBO Max contact listings. HBO Max’s current app-support information publishes 1-855-442-6629 instead.
Because streaming support routes can change, customers should confirm the current contact method through the official HBO Max Help Center before sharing account or payment information.
HBO Email Addresses
- HBO Max Account and App Support: su*****@****ax.com
- HBO.com Website Support: su*****@*bd.com
The HBO.com support address is not necessarily the correct route for an HBO Max subscription billed through Apple, Google, Roku, Amazon, Hulu, or a television provider. For those complaints, contact the company shown as the billing provider.
HBO New York and Los Angeles Offices
HBO’s primary New York office is at 30 Hudson Yards. Warner Bros. Discovery also maintains its global corporate headquarters at 230 Park Avenue South in New York.
HBO previously maintained a major West Coast office at 2500 Broadway in Santa Monica. Its current West Coast presence includes the Warner Bros. Discovery Ivy Station campus in Culver City, California. Warner Bros. Discovery’s careers website identifies Ivy Station as a current company campus.
The Culver City location is a business and production office rather than a general walk-in subscriber-support center. Customers should not mail payments, return devices, or visit the campus expecting HBO Max billing assistance unless instructed by the company.
HBO Programming Feedback, Fan Mail, and Show Ideas
HBO states that it generally does not provide direct contact information for performers, producers, or others associated with its programming. When a performer or producer has provided a fan-mail address, HBO may forward correspondence, but a reply is not guaranteed.
HBO also states that it does not directly accept unsolicited scripts, screenplays, show concepts, treatments, or similar creative submissions. Those materials must generally be submitted through an authorized agent or industry representative.
Comments posted on CorporateOfficeHeadquarters.com are public reader feedback and should not be treated as direct submissions to HBO, HBO Max, a program producer, actor, or writer.
About HBO and Home Box Office
HBO, short for Home Box Office, launched in 1972 and became one of the best-known premium television networks in the United States. Its programming includes original drama and comedy series, films, documentaries, news programs, and special events.
HBO Max is the company’s direct-to-consumer streaming service. After operating under the shorter Max name, the service returned to HBO Max branding in 2025.
Home Box Office, Inc. is part of Warner Bros. Discovery. HBO and HBO Max are led by Casey Bloys, Chairman and Chief Executive Officer of HBO and HBO Max.
HBO Competitors
HBO and HBO Max compete with major television studios, premium networks, and streaming services, including:
HBO distinguishes itself through its premium television history and original programming, while HBO Max combines HBO programming with films, television series, documentaries, and other Warner Bros. Discovery content.
Related HBO Max Consumer Resources
- HBO Max Customer Service, Billing, Cancellation Help and Reviews
- HELP.MAX.COM Charge on a Credit Card or Bank Statement
The customer-service guide provides more detailed account, billing, cancellation, and technical-support information. The credit-card charge guide helps cardholders investigate HELP.MAX.COM, HELP.HBOMAX.COM, HBO Max, and related statement descriptors.
HBO Reviews and Complaints
The visible reader comments on this page form a small and mixed sample. One reader praised HBO’s medical drama The Pitt for its characters and portrayal of healthcare workers. Another reader objected to commentary presented on Last Week Tonight with John Oliver.
These comments represent individual opinions about HBO programming. They are not verified findings, do not represent all HBO or HBO Max viewers, and do not establish an aggregate customer rating.
Frequently Asked Questions About HBO
Where is HBO headquarters?
HBO and Home Box Office, Inc. identify 30 Hudson Yards, New York, NY 10001 as the primary HBO corporate office.
Where is HBO Max headquarters?
HBO Max is a streaming service owned by Home Box Office, Inc. HBO’s primary office is at 30 Hudson Yards. The current HBO Max app developer listing identifies parent company Warner Bros. Discovery at 230 Park Avenue South, New York, NY 10003.
What is the HBO headquarters address in New York?
The HBO headquarters address is 30 Hudson Yards, New York, NY 10001.
What is HBO’s mailing address?
Appropriate corporate correspondence may be addressed to Home Box Office, Inc., 30 Hudson Yards, New York, NY 10001. Do not use this address for routine subscription payments, merchandise returns, or billing documents unless HBO provides specific instructions.
What is the HBO corporate office phone number?
HBO does not prominently publish a separate headquarters switchboard on its current official pages. HBO Max subscribers can call 1-855-442-6629 or use the official Help Center.
What is the HBO Max customer-service phone number?
The current HBO Max app-support listing publishes 1-855-442-6629.
What is the HBO email address?
Use su*****@****ax.com for HBO Max app and account support. HBO.com’s current terms identify su*****@*bd.com for HBO.com customer support.
Where is HBO’s Los Angeles office?
HBO’s current West Coast presence includes Warner Bros. Discovery’s Ivy Station campus in Culver City, California. HBO previously operated from 2500 Broadway in Santa Monica.
Is HBO the same as HBO Max?
No. HBO is the premium television network and programming brand. HBO Max is the related streaming service owned by Home Box Office, Inc.
Who owns HBO?
HBO and Home Box Office, Inc. are currently part of Warner Bros. Discovery.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate addresses, current contact routes, company information, and an open forum where readers can share firsthand experiences. Readers should confirm time-sensitive subscription, billing, refund, and cancellation instructions through the official HBO or HBO Max resources linked above.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with HBO, Home Box Office, Inc., HBO Max, Warner Bros. Discovery, or any subscription provider. This page is provided for informational, review, and complaint purposes. Do not post private account, payment, identity, or login information in the public comment section.
HBO Corporate Office Complaints, Reviews, and Feedback
Viewers and subscribers may use the comment section below to share firsthand experiences involving HBO programming, HBO Max billing, subscription cancellation, streaming problems, account access, technical support, or complaint handling. Include enough non-confidential detail to help other readers understand the issue and how HBO or the billing provider responded.