Trying to contact the HSN corporate office about an order, return, account problem or unresolved complaint? HSN no longer maintains its corporate headquarters at 1 HSN Drive in St. Petersburg, Florida. HSN and QVC operations are now consolidated at QVC Group’s corporate campus in West Chester, Pennsylvania.
This page separates the current HSN headquarters address from its Clearwater customer-correspondence address and provides the correct phone number for online orders, phone orders, AutoShip service, general questions and new orders.
- Current HSN/QVC Group corporate address: 1200 Wilson Drive, West Chester, PA 19380
- QVC Group corporate office phone: 1-484-701-1000
- HSN online-order customer service: 1-800-933-2887
- Phone-order service and general information: 1-800-284-3900
- Place a new order: 1-800-284-5757
- Official website: HSN.com
How to Contact HSN Corporate Office Headquarters
HSN Headquarters and Corporate Information
- HSN and QVC Group corporate address: 1200 Wilson Drive, West Chester, PA 19380
- QVC Group corporate phone number: 1-484-701-1000
- Parent company: QVC Group, Inc.
- HSN customer-correspondence address: HSN, P.O. Box 9090, Clearwater, FL 33758
- HSN customer-service fax: 1-727-872-6559
- HSN email and contact form: Contact HSN online
- HSN careers and employment: QVC Group Careers
- HSN website: HSN.com
The former HSN headquarters at 1 HSN Drive, St. Petersburg, FL 33729 closed after HSN and QVC operations were consolidated in West Chester. The closure was completed on September 30, 2025. The old St. Petersburg address and 1-727-872-1000 phone number should not be treated as HSN’s current headquarters information.
HSN Customer Service Phone Numbers
Select the number that matches how the order was placed or the type of assistance required. HSN publishes customer-service hours of 8 a.m. to 1 a.m. Eastern Time, except for its 24-hour new-order line.
| Reason for Contact | HSN Phone Number or Contact | Availability |
|---|---|---|
| Order placed online | 1-800-933-2887 | 8 a.m.–1 a.m. ET |
| Order placed by phone or general information | 1-800-284-3900 | 8 a.m.–1 a.m. ET |
| AutoShip orders | 1-800-557-0714 | Customer-service hours |
| Place a new order | 1-800-284-5757 | 24 hours a day |
| TDD/TTY assistance | 711 | National Telecommunications Relay Service |
| Email or online assistance | HSN contact page | Online |
| Live chat | HSN Live Chat | Subject to current service hours |
For HSN Card billing or account questions, use the contact information printed on the current card or statement or access the card section through HSN.com. Card accounts are serviced separately from HSN’s corporate office.
What to Have Ready When Contacting HSN
Preparing the relevant information before calling or submitting an online request may help HSN locate the account or transaction more quickly.
- Order number or AutoShip number
- Name, email address and telephone number associated with the order
- Item number and purchase date
- Tracking number for a shipment or return
- Date and amount of the disputed charge
- Previous case or reference number
- A short description of the requested resolution
How to Escalate an HSN Complaint
- Start with the correct customer-service department. Use the online-order, phone-order or AutoShip number that applies to the transaction.
- Request a supervisor when necessary. Explain what has already been attempted and ask for a case or reference number.
- Document the interaction. Record the date, time, representative’s name, case number and promised next step.
- Follow up in writing. Routine customer correspondence may be sent to HSN, P.O. Box 9090, Clearwater, FL 33758.
- Use the corporate address for a formal escalation. Address written correspondence to HSN Interactive LLC, Attn: Customer Service, 1200 Wilson Drive, West Chester, PA 19380.
- Contact the card issuer for card-account disputes. Use the current number on the back of the HSN Card or on the latest billing statement.
Written correspondence should explain the problem, identify the previous case number and state the specific resolution being requested. Send copies rather than original receipts or other irreplaceable documents.
Do not post an order number, payment-card number, account number, home address, telephone number, email address, password or other private information in the public comment section. CorporateOfficeHeadquarters.com cannot access HSN accounts or resolve individual transactions.
HSN Reviews, Complaints and Customer Feedback
In the small sample of five comments visible on this page as of August 27, 2026, customers described difficulty reaching the appropriate corporate contact, unsatisfactory interactions with customer-service representatives, account or card concerns and a return-shipping dispute. One older comment concerned applying to become an HSN model rather than a customer transaction.
These comments represent individual experiences and are not a statistically representative measure of all HSN customers. Employment and modeling inquiries should be submitted through the QVC Group careers website.
About HSN
HSN began in 1982 and helped establish television-based home shopping in the United States. The company has since developed into a multi-platform retailer offering fashion, beauty, jewelry, electronics, kitchen, home and other merchandise through television, websites, mobile applications and streaming services.
HSN is part of QVC Group. HSN and QVC operations were consolidated at QVC Group’s West Chester campus following the closure of the former HSN facility in St. Petersburg.
HSN’s Position in Live Shopping and E-Commerce
HSN operates alongside sister brand QVC within QVC Group. It also competes for online retail spending with companies such as Overstock, eBay and Wayfair.
HSN differentiates itself through live product demonstrations, on-air personalities, interactive programming and a combination of television, streaming and online ordering.
Frequently Asked Questions About HSN Headquarters
Where is HSN headquarters?
HSN’s current corporate operations are associated with QVC Group’s headquarters at 1200 Wilson Drive, West Chester, PA 19380.
What is the Home Shopping Network headquarters address?
The current HSN and QVC Group corporate address is 1200 Wilson Drive, West Chester, PA 19380. The Clearwater, Florida PO Box is a customer-correspondence address, not the corporate headquarters.
Is HSN still headquartered in St. Petersburg, Florida?
No. The former HSN campus at 1 HSN Drive in St. Petersburg closed after operations were consolidated in West Chester. The campus closure was completed on September 30, 2025.
What is the HSN corporate office phone number?
QVC Group publishes 1-484-701-1000 for its corporate office in West Chester. This is a corporate line and should not be used in place of the appropriate HSN customer-service number.
What is the main HSN customer-service phone number?
For an order placed online, call 1-800-933-2887. For a phone order or general information, call 1-800-284-3900.
What is 1-800-284-5757 used for?
1-800-284-5757 is HSN’s 24-hour telephone number for placing a new order. It should not be labeled as the primary customer-service number for an existing online order.
What is HSN’s mailing address?
HSN publishes the following routine customer-correspondence address: HSN, P.O. Box 9090, Clearwater, FL 33758.
How can I email HSN customer service?
HSN directs customers to its official email and contact page. Using the current form is preferable to relying on an email address found on an older third-party page.
Does HSN publish a human-resources phone number?
HSN does not prominently publish a general HR number for applicants. Employment inquiries and applications should go through QVC Group Careers.
Who owns HSN?
HSN is part of QVC Group, Inc., which also operates QVC and several additional retail brands.
Official HSN Resources
- HSN official website
- Official HSN contact information
- HSN frequently asked questions
- HSN Live Chat
- QVC Group corporate contact page
- QVC Group careers
- HSN customer service, returns and account-contact guide
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently checks corporate addresses and customer-service details against official company pages and current public filings. We distinguish corporate offices from customer-service mailing addresses and identify legacy information that should no longer be treated as current.
Page Update Information
This page was last reviewed and updated on August 27, 2026. The update replaced the closed St. Petersburg headquarters, removed the obsolete corporate phone number, added the West Chester corporate address, corrected HSN’s customer-service phone labels and clarified the separate Clearwater customer-correspondence address.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with HSN, Home Shopping Network, QVC or QVC Group, Inc. This page is provided for informational purposes and as an independent forum for customer reviews and corporate feedback. Contact details and service hours may change, so users should confirm time-sensitive information through HSN’s official website.
Share Your HSN Experience
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