If a Miami Grill restaurant complaint, refund, online order, rewards issue, catering problem, or employment question was not resolved locally, use the verified contact and escalation routes below.
Miami Grill Corporate Office and Headquarters Contact Information
- Company and Brand: Miami Grill, formerly Miami Subs and Miami Subs Grill
- Corporate / Franchising Entity: Miami Grill Franchising Corporation
- Current Corporate Address: 551 NW 77th Street, Suite 207, Boca Raton, FL 33487
- Miami Grill Corporate Office Phone Number: 1-954-973-0000
- Miami Grill Customer Feedback: Official Contact Form
- Miami Grill Catering Hotline: 1-877-706-4264
- Official Website: MyMiamiGrill.com
- Restaurant Locator: Find a Miami Grill
- My Miami Rewards: Rewards Information and Account Access
- Miami Grill Careers: Employment Application
- Miami Grill Franchise Inquiries: Franchise Information Form
Former corporate addresses: Older directories may display 6300 NW 31st Avenue in Fort Lauderdale or 901-A Clint Moore Road in Boca Raton. Current Florida corporate records list 551 NW 77th Street, Suite 207, Boca Raton, FL 33487 for Miami Grill Franchising Corporation.
Miami Grill corporate office and headquarters information.
Choose the Correct Miami Grill Support Route
- Restaurant service, food quality, incorrect order, or refund: Contact the restaurant manager first. If the matter is not resolved, submit the official feedback form and identify the exact restaurant involved.
- Online order or app problem: Check the order confirmation to determine whether Miami Grill or a third-party delivery service processed the order. Use the official contact form for Miami Grill account or ordering concerns.
- My Miami Rewards issue: Review the official rewards page, sign in to the account, and use the contact form if points, rewards, or account access remain incorrect.
- Catering complaint: Contact the restaurant that prepared the order or call the catering hotline at 1-877-706-4264.
- Third-party delivery problem: Contact DoorDash, Uber Eats, or the delivery provider shown on the receipt when that company handled the payment or delivery.
- Restaurant employment question: Use the official careers page or contact the individual restaurant. Local franchise operators may control hiring, scheduling, payroll, supervision, and employment records.
- Corporate employment: Miami Grill’s careers page currently states that no corporate positions are available and advises applicants to check with individual restaurants.
- Franchise opportunity: Use the official Miami Grill franchise inquiry form rather than the ordinary guest-feedback form.
How to File and Escalate a Miami Grill Complaint
Many restaurant concerns can be resolved by the manager or franchise owner responsible for the location. If the first response does not resolve the problem, use the following escalation process:
- Contact the restaurant first. Explain what happened and state whether you are requesting a refund, replacement, points adjustment, management follow-up, or another reasonable resolution.
- Gather supporting details. Keep the store address, visit date, approximate time, receipt, order number, payment method, and relevant photographs.
- Submit the official feedback form. The form asks customers to identify the restaurant involved and permits supporting photographs to be attached.
- Save the submission. Retain screenshots, confirmation messages, email replies, names, dates, and notes from telephone conversations.
- Call the published Miami Grill contact line. If online support does not respond, call 1-954-973-0000 and ask which department or franchise operator should review the matter.
- Request additional review. Ask for the franchise owner, area representative, operations department, or appropriate corporate contact when the restaurant cannot resolve the issue.
- Send formal correspondence if necessary. Written corporate correspondence may be addressed to Miami Grill Franchising Corporation, 551 NW 77th Street, Suite 207, Boca Raton, FL 33487.
What to Include in a Miami Grill Complaint
- Restaurant address, city, and state
- Date and approximate time of the visit or order
- Receipt, order number, or app confirmation
- Items ordered and amount charged
- A concise, factual explanation of the problem
- Names or descriptions of employees involved, when relevant
- Photographs of the order, packaging, receipt, or food-quality concern
- Prior steps taken with the restaurant or delivery provider
- The specific resolution being requested
Help With Common Miami Grill Problems
Incorrect, Missing, or Poor-Quality Food
Contact the restaurant that prepared the food as soon as possible. Keep the receipt, packaging, photographs, and uneaten food when appropriate. Ask whether the store can provide a remake, replacement, or refund under its applicable policy.
Refund or Duplicate-Charge Complaint
Determine which company processed the payment before requesting a refund. An in-store or Miami Grill online purchase may need to be handled by the restaurant, while an order processed through a delivery platform may require contact with that platform. Pending restaurant authorizations can also differ from the final posted amount.
Online Ordering and Delivery Problems
Check the confirmation email or app receipt for the restaurant location, delivery provider, order number, and payment processor. Missing food may involve both the restaurant and delivery company, so preserve photographs and all support messages.
My Miami Rewards Problems
Miami Grill’s rewards page allows customers to review their balance and search for eligible transactions. If points are missing, retain the receipt and transaction information and contact Miami Grill through its official form.
Catering Complaints
For a catering complaint, include the event date, restaurant location, promised pickup or delivery time, order total, missing items, and the effect on the event. Start with the restaurant and then call the Miami Grill catering hotline if further review is needed.
Food-Safety or Sanitation Concerns
Report the concern promptly to restaurant management and through the official Miami Grill contact form. Serious sanitation matters may also be reported to the local or state health department responsible for the restaurant’s location. Seek appropriate medical assistance for an urgent health problem.
Employment and HR Concerns
Restaurant employment issues may need to be addressed by the franchise owner or local employer rather than Miami Grill’s corporate office. Employees should retain their offer letter, pay records, schedules, written policies, and relevant communications. Do not post payroll records, Social Security numbers, medical information, home addresses, or private coworker information in a public review.
Privacy, Payment, and Scam Warning
Do not post a complete payment-card number, bank-account number, rewards password, security code, private email address, home address, employee record, or other sensitive information in the public comments.
Be cautious with unexpected refund messages, fake Miami Grill support accounts, suspicious coupon links, and anyone requesting payment through gift cards, cryptocurrency, wire transfers, or peer-to-peer payment apps. Access support by typing MyMiamiGrill.com into your browser instead of relying on an unsolicited message.
If you cannot identify a restaurant or delivery charge, review the guidance at ChargeOnMyCard.com. For suspicious calls, texts, emails, or websites, visit ThinkItsAScam.com.
About Miami Grill and the Miami Subs Name
Miami Grill is a South Florida fast-casual restaurant brand whose history began with a small sub restaurant in Key West. The business became widely known as Miami Subs and Miami Subs Grill before expanding its identity to Miami Grill.
The current menu extends beyond submarine sandwiches and includes cheesesteaks, chicken wings, Greek-style gyros, burgers, chicken, salads, sides, and other made-to-order items. Product selection, pricing, promotions, delivery availability, and operating hours may vary by restaurant.
The official company history says Miami Subs expanded into Miami Grill and partnered with entertainer Armando Christian “Pitbull” Pérez. This partnership should not be interpreted as meaning that every restaurant is directly operated by Pitbull or by the corporate office.
Who Owns and Operates Miami Grill?
Miami Grill Franchising Corporation is the active Florida corporation connected with the brand’s franchising system. Miami Grill’s official privacy policy also identifies Miami Subs Capital Partners 1, Inc. in connection with the company’s website and data practices.
Individual Miami Grill restaurants may be operated by separate franchise owners. This structure can affect who controls restaurant refunds, local hiring, employee supervision, hours, and day-to-day customer-service decisions.
Miami Grill Leadership
Recent company materials identify Jonathan H. Vogel as Miami Grill’s chief executive officer and Evan Friedman as president. Leadership titles can change, so business inquiries should be verified through the company’s current official resources.
Miami Grill Reviews and Complaints
At the time of this update, this CorporateOfficeHeadquarters.com page displayed no published customer reviews and no aggregate rating. Because there are no visible submissions, no Miami Grill complaint or praise pattern can be responsibly summarized yet.
Future reviews are most useful when they identify the restaurant location, issue type, support route used, requested resolution, and whether the restaurant or corporate support responded. Reviews should remain factual and should not include private customer or employee information.
Miami Grill Competitors and Related Corporate Office Pages
Miami Grill competes with sandwich, quick-service, and fast-casual restaurant chains offering pickup, delivery, catering, app ordering, rewards, and franchised locations. Related corporate office pages include:
- Subway Corporate Office
- Jersey Mike’s Corporate Office
- Firehouse Subs Corporate Office
- Jimmy John’s Corporate Office
Official Miami Grill Resources
- Official Miami Grill Website
- Miami Grill Contact and Feedback Form
- Miami Grill Restaurant Locator
- My Miami Rewards
- Miami Grill Catering
- Miami Grill Careers
- Miami Grill Franchise Opportunities
- Miami Grill Privacy Policy
Frequently Asked Questions About Miami Grill Corporate Office
Where is the Miami Grill corporate office?
Miami Grill is headquartered in Boca Raton, Florida. The current principal and mailing address listed for Miami Grill Franchising Corporation is 551 NW 77th Street, Suite 207, Boca Raton, FL 33487.
What is the Miami Grill corporate office phone number?
The official Miami Grill contact page publishes 1-954-973-0000.
Is Miami Subs now Miami Grill?
Yes. The current brand is Miami Grill. Miami Subs and Miami Subs Grill are former names that remain associated with the company’s history and may still appear in older listings, restaurant materials, or customer searches.
Is the Miami Grill headquarters still in Fort Lauderdale?
No. The 6300 NW 31st Avenue address in Fort Lauderdale is a former Miami Subs corporate location. Current official company information places Miami Grill’s headquarters in Boca Raton.
How do I file a complaint with Miami Grill corporate?
Start with the restaurant manager and then submit Miami Grill’s official contact form. Include the restaurant location, visit date, receipt or order number, photographs, prior contacts, and requested resolution. Call 1-954-973-0000 if further routing is needed.
Does Miami Grill corporate handle refunds?
The restaurant, franchise owner, Miami Grill ordering system, or third-party delivery provider may control the refund depending on who processed the order and payment. Start with the restaurant and the company shown on the receipt.
How do I report missing Miami Grill rewards points?
Sign in through the My Miami Rewards page, review the transaction-search options, and retain the receipt. Use the official contact form if the eligible purchase is still missing.
How do I apply for a job at Miami Grill?
Use the official Miami Grill careers page and select the restaurant and position. The page currently says no corporate positions are available and directs applicants to individual restaurants for possible opportunities.
Who is the CEO of Miami Grill?
Recent company materials identify Jonathan H. Vogel as chief executive officer. Evan Friedman is identified as president.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies. We review official company pages, state corporate records, customer-support resources, and reader-submitted experiences to help users identify appropriate contact routes.
Page Update Note
This Miami Grill corporate office page was researched and updated on August 12, 2026. The headquarters address, published telephone number, official contact routes, careers information, related links, and visible review status were checked during the update. Corporate information can change, so verify important details through Miami Grill’s official website before mailing documents or sharing private information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Miami Grill, Miami Grill Franchising Corporation, Miami Subs Capital Partners 1, Inc., any Miami Grill franchise owner, or Armando Christian “Pitbull” Pérez. This page is for informational, review, and complaint-routing purposes only. It does not guarantee a refund, response, or resolution.
Share Your Miami Grill Experience
Have you contacted the Miami Grill corporate office or attempted to resolve a complaint through a local restaurant or the official feedback form? Share your Miami Grill review below. Helpful reviews identify the restaurant location, general issue, support route used, and whether the problem was resolved. Do not post payment details, passwords, private account information, personal contact information, or sensitive employee records.