Wrangler Corporate Office Headquarters, Address & Phone Number 

Wrangler’s corporate office is located with parent company Kontoor Brands in Greensboro, North Carolina. This page provides the Wrangler headquarters address, corporate and customer-service phone numbers, contact form, return and warranty information, complaint escalation steps, and links for customers seeking help with Wrangler jeans, clothing, online orders, or retail purchases.

How To Contact Wrangler Corporate Office Headquarters

Kontoor Brands headquarters in Greensboro, North Carolina, home of the Wrangler brand.

Where Is Wrangler Headquarters Located?

Wrangler headquarters is located at 400 N Elm Street in Greensboro, North Carolina. The address is the world headquarters of Kontoor Brands, Inc., Wrangler’s parent company. Kontoor Brands confirms that Wrangler brand leadership and corporate functions are located in Greensboro.

The headquarters phone number, 1-336-332-3400, is best used for corporate, business, investor, legal, media, vendor, and unresolved executive-level matters. It is not the best first contact for routine Wrangler.com orders, returns, exchanges, refunds, product questions, or warranty claims.

Wrangler Corporate Office Versus Customer Service

How To File a Complaint With Wrangler

Customers may contact Wrangler about online orders, shipping, missing packages, returns, refunds, exchanges, defective jeans, sizing, warranty decisions, promotions, store service, or customer-support interactions.

1. Collect the relevant information. Have the order number, purchase date, retailer, receipt, product name, style number, size, color, tracking information, and photographs ready.
2. Begin with Wrangler Customer Service. Call 1-888-784-8571, use live chat when available, or submit the official contact form.
3. Identify the requested resolution. Clearly state whether you want a replacement, refund, exchange, warranty review, order investigation, shipping update, or written explanation.
4. Request a case number. Keep the representative’s name, contact date, case number, and expected follow-up date.
5. Ask for escalation. If the first response does not resolve the complaint, request review by a supervisor or Consumer Services specialist.
6. Write to headquarters when appropriate. Unresolved written correspondence may be directed to Kontoor Brands, Inc., 400 N Elm Street, Greensboro, NC 27401.

Do not publish order numbers, payment-card details, email addresses, telephone numbers, shipping addresses, account credentials, return labels, or other private information in a public review.

Wrangler Returns, Exchanges, and Refund Complaints

Wrangler’s current U.S. policy generally permits eligible Wrangler.com purchases to be returned or exchanged within 30 days. Products must ordinarily be unused, have their original tags attached, and meet the current policy requirements. Final-sale merchandise and certain other products may be excluded, and a return-processing fee may apply.

Wrangler.com purchases cannot normally be returned through Wrangler retail stores. Products purchased from a department store, farm and ranch retailer, marketplace seller, or another third-party retailer generally must be returned through that seller.

Customers starting a return should keep:

• The Wrangler.com order confirmation
• The return authorization or packing document
• The return shipping label
• The carrier drop-off receipt
• The complete return tracking number
• Photographs of the product and package when relevant
• Any customer-service case number or email response

If a tracked return was delivered but no refund was issued, contact Wrangler Customer Service and provide the delivery date and tracking details through a private support channel. Return fees, processing times, eligibility rules, and temporary delays can change, so review the current policy before mailing merchandise.

Wrangler Warranty and Defective Product Complaints

Wrangler states that most covered Wrangler products have a limited one-year warranty, subject to exclusions. Covered RIGGS products have a limited lifetime warranty, also subject to exclusions. A warranty is different from the standard return policy and generally concerns qualifying defects rather than ordinary fit preferences or merchandise that is no longer wanted.

For a Wrangler jeans or apparel warranty complaint, provide:

• The product name and style number
• The purchase date and retailer
• A receipt or other available proof of purchase
• Clear photographs of the entire product
• Close-up photographs of the damaged seam, fabric, zipper, button, pocket, or other concern
• A photograph of the care and product labels
• A brief explanation of how often the item was worn and washed
• The existing Wrangler support case number, if one was assigned

Do not discard a product until Wrangler completes its review or provides instructions. Wrangler may distinguish between a qualifying defect and damage attributed to normal wear, misuse, alteration, improper care, or an item outside the warranty period.

Wrangler Jeans Sizing, Shrinkage, and Fit Complaints

Wrangler offers multiple jeans collections with different rises, cuts, leg openings, fabric weights, stretch levels, and intended uses. Cowboy Cut, Retro, Five Star, RIGGS, workwear, outdoor, and fashion-focused products may not fit identically even when labeled with the same waist and inseam measurements.

Before removing tags or washing jeans, compare the product with the online size chart and order details. If the item appears incorrectly labeled or materially different from its description, photograph the tags and measurements and contact Customer Service before wearing or altering it.

For shrinkage or fabric complaints, retain the care label and explain how the garment was washed and dried. This information can help Consumer Services determine whether the issue may qualify for return or warranty review.

Wrangler Shipping, Delivery, and Missing-Package Complaints

Customers can check a Wrangler.com shipment through the official order-status page. For a missing, delayed, damaged, or incomplete shipment, compare the carrier tracking with the delivery address and order confirmation before contacting Customer Service.

Useful records include:

• The order and shipping confirmation
• The carrier and tracking number
• The reported delivery date and location
• Photographs of damaged packaging
• A list of missing or incorrect products
• Any communication with the carrier

If a package is marked delivered but cannot be found, check the delivery area, household members, building office, neighbors, and carrier delivery details. Then contact Wrangler and the carrier promptly. Do not post the complete tracking number or delivery address publicly.

Wrangler Purchases From Walmart, Amazon, Tractor Supply, or Other Retailers

Wrangler products are sold through Wrangler.com, Wrangler stores, department stores, western-wear retailers, farm and ranch stores, marketplaces, and other sellers. The seller that accepted payment generally controls the initial return, refund, delivery, cancellation, and exchange process.

For a third-party purchase:

1. Contact the retailer using the receipt or order history.
2. Ask for the retailer’s return or defective-merchandise policy.
3. Keep the receipt and product labels.
4. If the concern appears to be a manufacturing defect, contact Wrangler about possible warranty coverage.
5. Make clear to Wrangler that the purchase was not placed through Wrangler.com.

Wrangler Customer Service may be able to review a product-quality concern, but it may not be able to refund an order paid directly to another retailer.

Wrangler Fake Websites, Counterfeit Products, and Customer-Service Safety

Wrangler Human Resources and Careers

Wrangler employment opportunities are posted through the company’s official careers portal. Job seekers can search for positions involving retail operations, design, merchandising, marketing, technology, supply chain, distribution, finance, and corporate functions.

A separate public Wrangler Human Resources phone number was not confirmed. Current and former employees with payroll, benefits, employment-verification, or personnel questions should use the contact information supplied in their employment documents or internal employee system rather than the consumer-service line.

Wrangler Media, Investor, and Corporate Inquiries

Kontoor Brands provides me***@***********ds.com for legitimate news-media inquiries. Customer complaints should not be sent to the media department.

Investors and shareholders should use the contact information published through Kontoor Brands Investor Relations. Transfer-agent questions, stock ownership records, and dividend matters are not handled by Wrangler Consumer Services.

About Wrangler and Kontoor Brands

Wrangler traces its roots to the Blue Bell company and introduced Wrangler-branded western jeans in 1947. The brand now sells denim, western wear, workwear, outdoor apparel, shirts, jackets, accessories, footwear, and other licensed products.

Wrangler is owned by Kontoor Brands, Inc. Kontoor became a separate publicly traded company in 2019 following its separation from VF Corporation. Kontoor’s brand portfolio includes Wrangler, Lee, and Helly Hansen. Lee is therefore a sister brand under the same parent company rather than an independently owned Wrangler competitor.

Kontoor publishes information about manufacturing, sourcing, environmental initiatives, worker programs, and corporate responsibility. Sustainability statements and targets should be treated as company-reported information and reviewed through the company’s current reports.

Wrangler Competitors and Related Corporate Office Pages

Wrangler competes with denim, western-wear, workwear, outdoor, and general apparel companies. Related corporate-office pages include Levi Strauss, Carhartt, AG Jeans, Gap, and H&M.

Competitors vary by product category. Wrangler workwear competes with work-clothing brands, while its western, fashion-denim, outdoor, and casual-apparel collections compete in different portions of the clothing market.

Wrangler Reviews and Complaints

Customer experiences can differ according to the product, retailer, order channel, location, and requested resolution. Relevant Wrangler reviews may involve:

• Jeans durability, stitching, pockets, buttons, or zippers
• Fit, sizing, rise, inseam, stretch, or shrinkage
• Warranty eligibility and product-defect decisions
• Wrangler.com shipping or delivery
• Returns, exchanges, processing fees, or refund timing
• Wrong, damaged, or missing products
• Retail-store service and manager response
• Customer-service response times and complaint escalation
• Suspected counterfeit merchandise or unfamiliar sellers

When leaving a review, identify whether the purchase was made through Wrangler.com, a Wrangler store, or another retailer. Include the product type, approximate purchase date, problem, support route used, and whether the issue was resolved. Do not publish private account, payment, delivery, or contact information.

Frequently Asked Questions About Wrangler Corporate Office

Where is Wrangler headquarters?

Wrangler headquarters is located with Kontoor Brands at 400 N Elm Street, Greensboro, NC 27401.

What is the Wrangler corporate office phone number?

The Kontoor Brands and Wrangler headquarters phone number is 1-336-332-3400.

What is the Wrangler customer-service number?

Wrangler Consumer Services can be reached at 1-888-784-8571, Monday through Friday from 9:00 a.m. to 6:00 p.m. ET.

How do I email Wrangler?

Wrangler does not publish a general customer-service email inbox on its U.S. contact page. Customers can submit the official online contact form, and Wrangler states that a Consumer Services representative normally responds within three to four business days.

Does Wrangler have live chat?

Wrangler offers live chat when representatives are available. Look for the chat button on the official contact page.

How do I complain about Wrangler jeans?

Call Wrangler Customer Service or submit the contact form. Include the style number, purchase date, retailer, receipt, photographs, and a clear description of the product concern. Request a case number and warranty review when appropriate.

How long is the Wrangler warranty?

Wrangler states that covered Wrangler products have a limited one-year warranty. Covered RIGGS products have a limited lifetime warranty. Exclusions and claim requirements apply.

Can I return a Wrangler.com order to a store?

Wrangler’s current policy states that Wrangler.com purchases cannot be returned through its retail stores. Start the return through the official online process.

Can Wrangler refund something purchased from another retailer?

The retailer that accepted payment generally handles the initial return or refund. Wrangler may separately review a qualifying manufacturing-defect or warranty claim.

Is Wrangler owned by Kontoor Brands?

Yes. Wrangler is a brand of Kontoor Brands, Inc., whose world headquarters is in Greensboro, North Carolina.

Is Lee a Wrangler competitor?

Lee competes with Wrangler at the consumer brand level, but both brands are owned by Kontoor Brands and share the same corporate parent.

Related Wrangler Resources

• Wrangler Customer Service and Contact Form
• Wrangler Help Center
• Wrangler Order Lookup
• Wrangler Return and Exchange Policy
• Wrangler Warranty Information
• Kontoor Brands Corporate Offices
• Kontoor Brands Investor Relations

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides independently researched corporate addresses, headquarters phone numbers, customer-service resources, complaint guidance, and a public forum for customer reviews. Company contact pages, policy pages, corporate websites, and public filings are reviewed when updating listings.

This Wrangler corporate office page was reviewed and updated in August 2026. Contact information, hours, return policies, warranties, fees, and corporate details can change. Confirm time-sensitive information directly with Wrangler or Kontoor Brands before sending merchandise, payments, legal documents, or confidential information.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with, endorsed by, or sponsored by Wrangler, Kontoor Brands, or any Wrangler retailer. This content is provided for informational, review, and complaint purposes only. Wrangler names, trademarks, logos, and related marks belong to their respective owners.

Share Your Wrangler Complaint, Review, or Feedback

Have you contacted Wrangler Customer Service, a Wrangler store, another retailer, or Kontoor Brands about jeans, workwear, an online order, return, exchange, warranty claim, defective product, missing shipment, refund, sizing concern, or unresolved complaint? Share your experience below, including how the company responded and whether the matter was resolved.

Do not include order numbers, payment information, tracking numbers, home addresses, account credentials, personal telephone numbers, email addresses, employee personal information, or other sensitive details in a public review.