VG’s Grocery corporate office information is frequently searched by Michigan shoppers who need the company’s headquarters address, corporate phone number, customer-service contacts, online-order assistance, Rewards support, pharmacy information, or a way to escalate an unresolved store complaint. VG’s Grocery is operated by SpartanNash, which became part of C&S Wholesale Grocers in September 2025.
VG’s Grocery Corporate Office and Headquarters
- Company/Brand: VG’s Grocery
- Operating Company: SpartanNash
- Parent Company: C&S Wholesale Grocers
- VG’s/SpartanNash Physical Office Address: 850 76th Street SW, Byron Center, MI 49315, USA
- Corporate Mailing Address: 850 76th Street, P.O. Box 8700, Grand Rapids, MI 49518-8700
- VG’s Grocery Corporate Phone Number: +1-616-878-2000
- General Customer and Product Support: +1-800-451-8500
- Online Orders, Rewards, and Digital Coupons: +1-844-467-7278
- Official Contact Form: VG’s Contact Us
- Store Locator: Find a VG’s Grocery Store
- Careers: VG’s Grocery Careers
- Official Website: ShopVGs.com
Important: VG’s does not publish a separate headquarters address from SpartanNash. The Byron Center corporate address and corporate phone number connect with SpartanNash operations. Store-specific complaints should normally begin with the VG’s store where the transaction or incident occurred.
Choose the Correct VG’s Grocery Support Route
| Reason for Contact | Recommended Route |
|---|---|
| Store complaint or employee concern | Begin with the customer service desk, department manager, or store manager. Use the store locator for the local number. |
| Product quality or freshness | Return to the store with the product, packaging, and receipt, or call +1-800-451-8500. |
| Pickup, delivery, or online-order problem | Call +1-844-467-7278 and keep the order number, receipt, substitutions, and photographs. |
| Rewards or digital coupon problem | Visit the store service desk or call +1-844-467-7278. |
| Pharmacy question | Contact the pharmacy at the specific VG’s location before escalating through general customer service. |
| Corporate or business inquiry | Call +1-616-878-2000 or send correspondence to the SpartanNash office. |
How to Escalate a VG’s Grocery Complaint
- Start with the store. Ask for the customer service desk, department manager, manager on duty, or store manager.
- Explain the requested resolution. State whether you are requesting a refund, replacement, order correction, employee-conduct review, policy explanation, or manager response.
- Contact the appropriate support team. Use +1-800-451-8500 for general product and service concerns or +1-844-467-7278 for online orders, Rewards, and digital coupons.
- Request a case number. Keep the case number with your receipt, photographs, email responses, and call notes.
- Escalate unresolved concerns. Ask for review by the store director, district representative, customer-care supervisor, pharmacy supervisor, or appropriate SpartanNash department.
- Use outside reporting routes when appropriate. Serious food-safety concerns may also be reported to the local health department or the appropriate state or federal regulator.
Information to Have Before Contacting VG’s
- The exact VG’s Grocery location, city, and store address
- The date and approximate time of the visit or transaction
- The receipt, order number, transaction number, or support case number
- The department involved, such as checkout, service desk, meat, deli, bakery, produce, pharmacy, or online pickup
- Product name, UPC, lot code, expiration date, and packaging when applicable
- Photographs of damaged products, shelf prices, receipts, packaging, or order problems
- The names or job titles of managers or representatives already contacted, if known
- A short timeline and the specific resolution requested
Online Orders, Missing Items, Substitutions, and Refunds
VG’s online-order complaints may involve missing groceries, unwanted substitutions, damaged products, incorrect quantities, late pickup or delivery, cancelled orders, freshness concerns, or refunds that have not appeared.
Keep the order number, final receipt, missing-item list, substitution messages, pickup or delivery time, and photographs of damaged or incorrect products. VG’s directs online-order customers to +1-844-467-7278. Its official online-order FAQ also explains ordering, substitutions, pricing, pickup, delivery, and returns.
Freshness, Returns, and the VG’s 200% Guarantee
VG’s participates in SpartanNash’s 200% Freshness Satisfaction Guarantee for eligible produce, floral, meat, seafood, deli, and bakery products. Subject to the published terms, customers can return the remaining product, packaging, and receipt for a refund and an identical or equal-value replacement.
Restrictions apply to alcohol, tobacco, pharmacy products, SNAP, WIC, private-brand products, and other regulated or excluded items. Review the current VG’s 200% Guarantee Policy before relying on the program.
VG’s Rewards and Digital Coupon Complaints
Rewards and coupon concerns may involve missing discounts, digital coupons that did not apply, account-login problems, lost cards, incorrect personal information, missing monthly rewards, or fuel-reward questions.
Save a screenshot of the clipped offer, expiration date, product requirements, account page, receipt, and checkout total. Visit the store service desk or call +1-844-467-7278. Additional information is available through the official Rewards FAQ and coupon policy.
Food Safety, Product Quality, and Recall Concerns
If a product appears spoiled, contaminated, improperly sealed, mislabeled, or affected by an allergen or recall, stop using it and preserve the packaging when it is safe to do so. Record the UPC, lot code, best-by date, purchase location, and date. Take photographs and contact the store manager promptly.
Current product notices are published through the official SpartanNash recall page. Seek appropriate medical assistance immediately if someone may be experiencing a serious allergic reaction, foodborne illness, or other emergency.
VG’s Pharmacy Questions
Many VG’s locations include pharmacies. Contact the local pharmacy directly for prescription status, transfers, refills, immunizations, insurance questions, medication availability, or delivery eligibility. The official VG’s Pharmacy page provides prescription-management and pharmacy-location resources.
Do not publish prescription numbers, medication information, insurance identification, dates of birth, medical conditions, or other private health information in the public comments.
VG’s Grocery Reviews and Complaint Themes
Visible CorporateOfficeHeadquarters.com reader comments include individual complaints concerning store-level employee conduct, meat-department interactions, holiday-meal expectations, and service-desk communication. Some comments specifically reference Fenton, Owosso, and Caro-area experiences.
These submissions describe individual experiences and should not be interpreted as verified findings about every VG’s store, employee, department, manager, or corporate response. Readers are encouraged to identify the specific store and explain whether the local manager or corporate customer service was given an opportunity to resolve the concern.
About VG’s Grocery and Its Ownership
VG’s Grocery traces its history to 1961 and serves communities in eastern Michigan. Its stores offer groceries, fresh produce, meat, seafood, deli and bakery products, household essentials, and pharmacy or fuel services at select locations.
VG’s is operated by SpartanNash. On September 22, 2025, C&S Wholesale Grocers completed its acquisition of SpartanNash. VG’s therefore remains a SpartanNash-operated grocery banner within the larger C&S corporate organization.
VG’s Grocery Competitors and Related Corporate Offices
VG’s competes with Michigan and national supermarkets, supercenters, discount grocers, pharmacies, and online grocery services. Related verified COH pages include:
- Meijer Corporate Office
- Kroger Corporate Office
- Walmart Corporate Office
- ALDI Corporate Office
- Trader Joe’s Corporate Office
Official VG’s Grocery Resources
- Official VG’s Grocery Website
- VG’s Contact Form
- VG’s Store Locator
- Online Grocery Ordering FAQ
- VG’s Rewards FAQ
- VG’s Coupon Policy
- VG’s 200% Guarantee
- VG’s Pharmacy Services
- SpartanNash Product Recalls
- VG’s Grocery Careers
Frequently Asked Questions About VG’s Grocery
Where is the VG’s Grocery corporate office?
VG’s uses the SpartanNash corporate office at 850 76th Street SW, Byron Center, MI 49315. Corporate mailing information may use P.O. Box 8700, Grand Rapids, MI 49518-8700.
What is the VG’s Grocery corporate phone number?
The corporate office phone number is +1-616-878-2000.
What is the VG’s customer-service phone number?
For general product or service questions, call +1-800-451-8500. For online orders, Rewards, and digital coupons, call +1-844-467-7278.
How do I complain about a VG’s Grocery store?
Begin with the store’s customer service desk or manager. If the issue remains unresolved, use the official contact form or the appropriate customer-service number. Include the store location, date, receipt, department, supporting photographs, and requested resolution.
How do I report a missing item or request an online-order refund?
Call +1-844-467-7278 and provide the order number, receipt, missing-item details, substitutions, and photographs when relevant.
Who owns VG’s Grocery?
VG’s Grocery is operated by SpartanNash. SpartanNash was acquired by C&S Wholesale Grocers in September 2025.
Does VG’s have a freshness guarantee?
Yes. Eligible produce, floral, meat, seafood, deli, and bakery products may qualify for SpartanNash’s 200% Freshness Satisfaction Guarantee, subject to the official terms and exclusions.
How do I contact a VG’s Pharmacy?
Use the official store locator to find the direct number for the pharmacy at your preferred VG’s location.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, complaint routes, and company information for more than a decade. The website also provides a public space for customers to share reviews, complaints, compliments, photographs, and the outcomes of their customer-service experiences.
Corporate addresses, ownership structures, phone numbers, support routes, store policies, and operating hours can change. Readers should verify important details through VG’s Grocery, SpartanNash, or C&S Wholesale Grocers before mailing documents or sharing personal information.
Page Update Note
This VG’s Grocery corporate office page was updated on August 5, 2026, to clarify the SpartanNash corporate address, replace an unverified customer-care number with current support routes, add online-order and Rewards assistance, explain the current freshness guarantee, add pharmacy and recall resources, reflect C&S Wholesale Grocers’ acquisition of SpartanNash, summarize visible customer-review themes, and include verified related corporate office pages.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with VG’s Grocery, SpartanNash, C&S Wholesale Grocers, or any individual VG’s store or pharmacy. This page is provided for informational, complaint, review, and feedback purposes only. Phone numbers, addresses, ownership information, policies, store services, refund terms, pharmacy procedures, and hours may change. Contact VG’s directly for the most current information.
VG’s Grocery Complaints, Reviews, and Feedback
Share your experience with VG’s Grocery in the comments below. Include the store location, department, approximate date, what happened, how the store or customer-service team responded, and whether the concern was resolved. Do not include payment information, Rewards credentials, prescription details, employee personal information, or other sensitive data.