Dyson’s U.S. corporate office headquarters is located at 1330 West Fulton Street, 5th Floor, Chicago, IL 60607. Dyson calls this location its U.S. headquarters and U.S. head office, while the company’s global headquarters is at St James Power Station in Singapore. Dyson is a family-owned technology company founded by Sir James Dyson. Customers seeking help with a Dyson.com order, return, refund, warranty, repair, replacement part, registered machine, or product complaint should normally contact Dyson Customer Support at 1-866-693-9766 or use Dyson’s official online support routes before sending an unresolved concern to the Chicago corporate office.
Dyson Corporate Office and U.S. Headquarters Contact Information
- Company: Dyson
- U.S. Trading Company and Dyson.com Seller: Dyson Direct Inc.
- Dyson U.S. Headquarters Address: 1330 West Fulton Street, 5th Floor, Chicago, IL 60607, USA
- Commonly Listed Chicago Office Phone Number: 1-312-469-5950
- Dyson Customer Support Phone Number: 1-866-693-9766, also written as 1-866-MY-DYSON
- Customer Support Email: qu*******@***on.com
- Global Headquarters: St James Power Station, Singapore
- Founder and Chairman: Sir James Dyson
- Chief Executive Officer: Roland Krueger
- Ownership: Family-owned private company
- Official U.S. Website: Dyson.com
- Official Contact Page: Contact Dyson
- Dyson Support: Product and owner support
- Order Status: Track a Dyson.com order
- Returns: Dyson Returns Policy
- Warranty Information: Dyson Limited Warranty
- Service Centers: Find a Dyson Service Center
- Careers: Dyson U.S. Careers
Dyson does not prominently publish a separate headquarters switchboard on its current U.S. customer-contact page. The Chicago number above is commonly associated with the office, while 1-866-693-9766 is the company’s main public U.S. helpline for product, order, warranty, repair, and owner-support concerns.
Dyson U.S. Headquarters in Chicago
Dyson’s U.S. headquarters is located at 1330 West Fulton Street, 5th Floor, Chicago, Illinois 60607. The office is in Chicago’s West Loop and Fulton Market area. This is the location people are generally seeking when searching for Dyson headquarters USA, Dyson U.S. headquarters, Dyson headquarters Chicago, Dyson Chicago office, Dyson corporate office, Dyson HQ, Dyson company headquarters, or Dyson office Chicago.
Dyson launched its U.S. operations in 2002. The Chicago head office supports functions that may include sales, marketing, ecommerce, supply chain, customer care, legal, human resources, finance, and other U.S. business operations.
For online purchases in the United States, Dyson identifies Dyson Direct Inc. as the trading company and primary point of contact. A customer with an order, return, delivery, or refund concern should therefore begin with Dyson.com support rather than assuming the Chicago office can directly access the transaction.
Dyson U.S. Headquarters vs. Global Headquarters
Dyson’s Chicago office is its United States headquarters, but it is not the company’s global head office. Dyson’s global headquarters is at St James Power Station in Singapore.
Dyson moved its global headquarters from the United Kingdom to Singapore as the company expanded its engineering, research, manufacturing, commercial, and supply-chain operations in Asia. Dyson also continues to operate major engineering and technology campuses in the United Kingdom and other countries.
U.S. product owners should contact Dyson’s American support channels. Global corporate, engineering, and company-wide leadership matters may involve the Singapore headquarters or another Dyson entity, depending on the issue.
Dyson Corporate Office vs. Customer Support
Dyson’s Chicago corporate office handles U.S. business operations, leadership, corporate careers, commercial relationships, media, legal matters, company policy, and higher-level unresolved concerns. It is not normally the first contact for troubleshooting a vacuum, hair-care product, purifier, fan, heater, headphones, lighting product, or other Dyson machine.
Dyson Customer Support can access product registrations, serial-number information, troubleshooting tools, warranty records, repair arrangements, replacement-part requests, order details, returns, and other owner-support information. Call 1-866-693-9766, use live chat, or begin with the product-support section of Dyson.com.
A Dyson Demo Store or Service Center may also be able to help with product demonstrations, inspections, repairs, parts, and in-person support. Contact the location before traveling when the issue requires a particular part or service.
Choose the Correct Dyson Support Route
- Product troubleshooting: Use Dyson Support and enter the machine’s serial number for model-specific help.
- Dyson.com order status: Use the official Order Status page and the tracking information sent after the purchase.
- Incorrect, missing, or damaged order: Contact Dyson Customer Support with the order number and delivery details.
- Return or refund: Begin through Dyson’s official returns process before shipping a product.
- Warranty question: Review the limited warranty and keep the receipt or delivery confirmation available.
- Repair or replacement machine: Contact Customer Support or a Dyson Service Center and retain the service or case number.
- Replacement part or accessory: Search Dyson’s parts section using the correct model and serial number.
- Purchase from another retailer: Contact the seller when its return, delivery, or refund policy controls the transaction.
- MyDyson account or app issue: Use official account and connected-product support.
- Commercial or professional product: Use Dyson’s business and professional support routes.
- Job or application question: Use the official Dyson Careers site and the instructions connected to the position.
- Unresolved corporate-level matter: Contact the Chicago office after documenting the normal support routes already attempted.
What to Have Before Contacting Dyson Corporate
- The product name and model
- The machine serial number, shared only through an official private support channel
- The purchase date and retailer
- The Dyson.com order number or retailer receipt
- The delivery, return, repair, or replacement tracking information
- The warranty or product-registration details
- The customer-support case or reference number
- The dates and results of previous calls, chats, emails, or service-center visits
- Photographs or videos showing the problem, with private information removed
- A concise description of the problem and the resolution being requested
Do not publish serial numbers, order numbers, payment information, passwords, one-time passcodes, home addresses, phone numbers, email addresses, employee personal information, or unredacted receipts in public comments.
How to Escalate a Dyson Complaint
Begin with Dyson Customer Support at 1-866-693-9766 or use the official live-chat route. Explain the product, order, return, repair, warranty, or account issue and provide the relevant private details through the verified support channel.
Ask for a case or reference number. Keep notes showing the date, representative, promised action, replacement or repair status, tracking number, and expected response date. Written records are particularly useful when a complaint involves a returned machine, delayed replacement, repeated repair, missing refund, disputed warranty decision, or damage claim.
If a Service Center is handling the matter, ask for the inspection result, repair estimate, parts status, expected completion date, and an explanation of whether the work is covered by warranty.
If normal support and service routes do not resolve a substantial concern, written correspondence may be directed to Dyson Direct Inc., 1330 West Fulton Street, 5th Floor, Chicago, IL 60607. Send copies rather than original receipts or documents and remove unnecessary financial, identity, and account information.
Common Reasons Customers Contact Dyson Corporate Office
- Finding the Dyson U.S. headquarters or Chicago office address
- Escalating an unresolved customer-support complaint
- Delayed replacement machines or repair-status concerns
- Warranty coverage or repeated product failures
- Replacement parts that are unavailable or backordered
- Incorrect, incomplete, damaged, or delayed Dyson.com orders
- Returns, refunds, exchanges, or missing credits
- Disputes involving a Dyson Demo Store or Service Center
- Product performance, battery, motor, filter, attachment, or connectivity problems
- Alleged product or property damage
- Counterfeit products or purchases from unauthorized sellers
- Careers, commercial sales, media, legal, privacy, or corporate correspondence
Dyson Orders, Shipping, Returns, and Refund Complaints
Dyson.com order complaints may involve processing delays, backordered machines, split shipments, missing accessories, incorrect products, damaged packaging, delivery problems, cancellation requests, or tracking that has not updated.
Use Dyson’s official Order Status page and retain the order confirmation, tracking number, product details, payment record, and delivery photographs. Accessories and machines may arrive in separate shipments.
For a Dyson Direct return, begin through the official return process before sending the merchandise. Dyson may provide specific authorization, shipping, packaging, or destination instructions. Do not send a product to the Chicago corporate office unless Dyson specifically instructs you to do so.
A machine purchased from Best Buy, another retailer, an online marketplace, or a third-party seller may be subject to that seller’s return and refund rules. Contact the retailer first when it controls the transaction.
Dyson Warranty, Repair, and Replacement Complaints
Dyson warranty concerns may involve whether the machine is within the applicable coverage period, whether the seller was authorized, proof of purchase, replacement-part availability, accidental damage, wear, battery performance, misuse, or a repair that Dyson determines is outside the warranty.
Keep the receipt or delivery confirmation. Dyson’s warranty coverage can depend on the product category, purchase source, date, location, and circumstances of the failure. Products purchased through unauthorized sellers may not receive the same warranty protection.
Before shipping a machine for repair, contact Dyson Customer Support to obtain the correct instructions and confirm proof of purchase. A customer who sends a machine without first arranging service may experience delays or may be responsible for shipping and loss risks.
If Dyson has retained a returned or repair machine, keep the carrier’s delivery confirmation and ask for the repair, exchange, or replacement case number. Document every revised completion or shipment estimate.
Dyson Replacement Parts, Batteries, and Accessory Complaints
Parts complaints may involve out-of-stock batteries, filters, chargers, remotes, cleaner heads, hair-care attachments, purifier filters, or other components. Confirm the full machine model and serial number because visually similar Dyson products may use different parts.
Ask whether the part is covered by warranty, available for purchase, expected to return to stock, or replaceable only through a repair. Do not purchase electrical parts or batteries from an unknown seller without checking compatibility and safety information.
If a required part remains unavailable, ask Dyson to explain the available repair, replacement, waitlist, refund, or alternative-product options. Keep screenshots of stock messages and copies of support responses.
Dyson Product Damage and Safety Concerns
Product complaints may involve overheating, unusual smells, sparking, smoke, battery swelling, charger damage, unexpected shutdowns, broken components, electrical concerns, damaged flooring, or another alleged safety problem.
Stop using and unplug a product when continued operation may be unsafe. Do not open or modify a battery, charger, motor, or electrical component unless authorized instructions specifically direct you to do so.
Contact Dyson through an official support channel and retain the product, charger, packaging, proof of purchase, photographs, and model information. Review Dyson’s official safety-recall information and any instructions associated with the specific product.
For fire, injury, smoke, electrical danger, or another immediate emergency, contact emergency services or the appropriate qualified professional rather than waiting for a corporate response.
Dyson Reviews and Complaints
Dyson reviews vary by product, model, retailer, purchase date, service center, warranty status, and support route. Positive feedback may mention product performance, design, suction, hair styling, air treatment, convenience, helpful troubleshooting, or a successful warranty repair.
Commenters on this page have discussed replacement delays after returning machines, unavailable parts, repair costs, incorrect shipments, alleged floor damage, repeated support contacts, and difficulty receiving promised follow-up. Other complaints may involve refunds, batteries, motors, filters, accessories, warranty decisions, app connectivity, or service-center communication.
When leaving a Dyson review below, include the product and model, approximate purchase date, retailer, issue type, support route used, response time, and whether the complaint was resolved. Do not post the machine serial number, order number, payment information, home address, account credentials, or private employee information.
Fake Dyson Support and Counterfeit Product Warning
Use Dyson.com, the MyDyson app, an official Dyson Store or Service Center page, or a phone number obtained from an official source before providing product or account information.
Be cautious with counterfeit Dyson products, unauthorized marketplace sellers, fake support websites, social-media accounts, prize offers, refund messages, and sponsored advertisements displaying unofficial telephone numbers. Dyson may not provide warranty service or refunds for counterfeit products or machines purchased from unauthorized sellers.
Do not provide passwords, one-time security codes, bank login details, full payment-card numbers, gift-card payments, cryptocurrency, wire transfers, or remote access to a device in response to an unexpected support message.
Dyson Competitors and Related Corporate Office Pages
Dyson competes across vacuum cleaners, floor care, hair-care technology, air treatment, fans, heaters, headphones, lighting, and commercial products. Customers may compare Dyson with brands sold by major electronics and appliance retailers.
Related corporate office pages include Samsung Corporate Office, Best Buy Corporate Office, and BrandsMart USA Corporate Office.
Related Resources
- Official Dyson U.S. Website
- Dyson U.S. Company Information
- Contact Dyson Support
- Dyson Product Support
- Dyson Order Status
- Register a Dyson Machine
- Dyson Returns Policy
- Dyson Limited Warranty
- Dyson Repairs and Servicing
- Dyson Service Centers
- Dyson Counterfeit Product Information
- Dyson U.S. Careers
- Dyson Global Headquarters in Singapore
- Dyson Privacy Information
Frequently Asked Questions About Dyson Corporate Office
Where is Dyson headquarters in the USA?
Dyson’s U.S. headquarters is located at 1330 West Fulton Street, 5th Floor, Chicago, IL 60607.
Where is Dyson’s global headquarters?
Dyson’s global headquarters is at St James Power Station in Singapore. The Chicago location is the company’s U.S. headquarters and U.S. head office.
What is the Dyson corporate office phone number?
A commonly listed phone number for Dyson’s Chicago office is 1-312-469-5950. Dyson’s current U.S. company-information page does not prominently publish a separate corporate switchboard.
What is the Dyson customer-service phone number?
Dyson’s main U.S. customer-support number is 1-866-693-9766, also written as 1-866-MY-DYSON.
Is 1-844-705-4777 a Dyson phone number?
Dyson has used 1-844-705-4777 on certain official support and business pages. It should not be treated as the dedicated Chicago corporate-office switchboard. The main U.S. consumer helpline is 1-866-693-9766.
Who owns Dyson?
Dyson is a privately held, family-owned technology company. Sir James Dyson is the company’s founder and chairman.
Who is the CEO of Dyson?
Roland Krueger is Dyson’s chief executive officer.
How do I file a complaint with Dyson?
Begin with Dyson Customer Support by phone or live chat. Request a case number and keep the order, product, repair, return, or warranty documentation. Contact the Chicago corporate office when ordinary support and service routes do not resolve a substantial concern.
How do I check a Dyson order?
Use the official Dyson Order Status page and the tracking information sent after the order was processed. Contact Customer Support if the order is missing, damaged, incorrect, or substantially delayed.
How do I return a product purchased from Dyson.com?
Start through Dyson’s official return process before shipping the product. Follow the authorization, packaging, shipping, and destination instructions provided by Dyson.
Where do I take a Dyson product for repair?
Use Dyson’s official Service Center directory or contact Customer Support for repair and shipping options. Confirm the product, proof of purchase, warranty status, and service instructions before sending a machine.
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CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, complaint-route, and review information for technology companies, appliance brands, retailers, financial institutions, travel companies, restaurants, and other major organizations. This page is designed to help readers distinguish Dyson’s U.S. headquarters from its global headquarters, Customer Support, order assistance, returns, warranties, repairs, service centers, commercial support, careers, and retailer-specific help.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Dyson, Dyson Direct Inc., Dyson Inc., Dyson Limited, Sir James Dyson, the MyDyson app, any Dyson Store, any Dyson Service Center, any retailer, any marketplace seller, any employee, or any customer-support representative. This page is provided for informational purposes only.
Addresses, phone numbers, executives, ownership structures, support hours, products, prices, inventory, parts availability, order procedures, shipping times, return policies, refunds, warranty terms, repair options, service centers, and complaint routes may change. Visit Dyson.com or contact Dyson through an official company channel for current information.
Share Your Experience
Have you contacted Dyson’s Chicago corporate office, Customer Support, live chat, a Dyson Store, a Service Center, repairs, returns, warranty support, order support, commercial sales, careers, or another Dyson department? Share your experience with a Dyson product, order, return, refund, replacement, repair, warranty claim, unavailable part, battery, motor, attachment, service-center visit, employee interaction, or corporate escalation below.
Helpful reviews include the product and model, approximate purchase date, retailer, issue type, support route used, response time, and whether the complaint was resolved. Please do not post serial numbers, order numbers, payment information, passwords, one-time codes, home addresses, phone numbers, email addresses, private employee information, or screenshots containing personal data.