Reach Goodwill Corporate Office Headquarters 

Goodwill, Florence SC. The price gouging is now out of control. We need to stop donating and shopping Specially here in Florence, S.Carolina. I photograph examples of items with tags hidden and the mark-up of actual cost. When myself and others spoke to manager in a attempt to make it reasonable. We were disrespected and order to leave the store under threat of arrest. Its simply crazy to buy something from Goodwill and find original tag inside showing that Goodwill marked it up as much s 60%. Is this how you help the needy as a tax exempted company? And employ such nasty managers none of this makes sense, Goodwil!

Goodwill, Deliberately holding my item. I got in a disagreement with an employee about my item being sent to the wrong address.. I never got that item, they ended up canceling the item.. But because of the disagreement the person working in that department has been purposely holding my items for a long time.. This is the third item I had to call about in regards to them not shipping in a timely manner.. I paid for my item on February 1st is it now February 14th and they do not work weekends so as of Monday it will be 17 days and my item is still waiting to be shipped..17 days, that’s unheard of and they’re clearly being vindictive.. Heaven help their co-workers if they ever cross them if they are holding a grudge towards a customer that lives thousands of miles a way and they will never meet..

Goodwill, New online Goodwill receipt site. I tried this site earlier in the year and could not get it to work after I reset my password. This time I used Edge and it worked okay. My frustration is that I cannot list the items I donated. For instance, the pulldowns are restricted in what I can input. If I donate electronic items using the “electronic” pulldown it will not allow me to say what the item is so I can set an estimated value for that particular item. It only allows “electronic” again. In my estimation that makes it rather worthless. I will keep my own record and won’t use this site again. So much for updating and streamlining.

Goodwill – Disappointing Practices and Lack of Accountability

I’ve been a lifelong thrift shopper, but Goodwill has become increasingly disappointing over the years. Corporate salaries for top executives are exorbitant, yet customer service is poor, stores are often disorganized, and lower-level employees appear to be treated unfairly. Prices have steadily risen, and during a tough economic period, they increased again—for example, shirts jumping from $4 to over $6. Recently, a scarf I was wearing was stolen at a Goodwill location. Despite having a security camera covering the area, the manager refuses to review the footage. Employees even suspect a regular shopper known for theft, yet no action has been taken. This lack of accountability is incredibly frustrating. If you’re looking to support a charitable cause, I recommend donating to or shopping at thrift stores that truly embody the spirit of Goodwill.

Goodwill, Ritchie Highway Pasadena Md. Employees Are Scary. They Are Rude, Impolite And Obviously Not Monitored Or Managed.. No One Seems To Be In Charge. Items Are Just Thrown On The Shelves Or Left In Baskets. Had An Exchange Of Conversation (Not Nice) With A Cashier . I Will Continue To Shop There Even Though Their Prices Are High Considering They Are Donated .. I Will Not Tolerate That Cashier But Express To Her What I Think Of Her Attitude And Service.