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  • Giant Eagle Corporate Office Headquarters, Address, Phone Number, Customer Service and Complaints

Giant Eagle Corporate Office Headquarters, Address, Phone Number, Customer Service and Complaints 

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Giant Eagle corporate office headquarters are located in Cranberry Township, Pennsylvania. People often search for the Giant Eagle corporate office when they need the Giant Eagle headquarters address, Giant Eagle corporate address, Giant Eagle corporate phone number, Giant Eagle corporate number, Giant Eagle customer service phone number, Giant Eagle pharmacy corporate office, myPerks support, Advantage Card help, grocery delivery support, curbside pickup help, pharmacy support, store complaint escalation, executive contact information, legal correspondence, or help with unresolved grocery, pharmacy, fuelperks, myPerks, order, refund, pickup, delivery, prescription, employee, store, or customer-service complaints. Giant Eagle, Inc. lists its current corporate office at 700 Cranberry Woods Drive, Cranberry Township, PA 16066, and the corporate phone number is 1-412-963-6200.

Giant Eagle Corporate Office and Headquarters Contact Information

The Giant Eagle corporate office phone number is best treated as a headquarters and corporate-office contact. For most store, grocery, pharmacy, prescription, curbside, delivery, loyalty, myPerks, Advantage Card, payment, refund, product, recall, or customer-service complaints, customers should begin with the local store involved, Giant Eagle Customer Care, the pharmacy involved, the online account route, or the official contact form before escalating to corporate headquarters.

Giant Eagle corporate office headquarters in Cranberry Township Pennsylvania
Giant Eagle corporate headquarters are in Cranberry Township, Pennsylvania.

Giant Eagle Headquarters Address in Cranberry Township

Giant Eagle, Inc. lists its current corporate office at 700 Cranberry Woods Drive, Cranberry Township, Pennsylvania 16066. This is the address many readers search for when looking for Giant Eagle corporate office, Giant Eagle headquarters, Giant Eagle corporate headquarters, Giant Eagle corporate address, Giant Eagle corporate office phone number, Giant Eagle corporate number, Giant Eagle Inc headquarters, or Giant Eagle pharmacy corporate office.

Older directories and older pages may still show 101 Kappa Drive in Pittsburgh, Pennsylvania. That address was historically associated with Giant Eagle corporate operations, but current company information points to 700 Cranberry Woods Drive in Cranberry Township. If you are mailing legal, corporate, pharmacy privacy, vendor, or complaint correspondence, verify the current address on GiantEagle.com before sending documents.

Giant Eagle Corporate Office vs. Giant Eagle Customer Service

The Giant Eagle corporate office is generally used for headquarters matters, legal correspondence, executive-level concerns, pharmacy privacy, corporate careers, vendor questions, media, privacy, product recall coordination, and high-level unresolved complaints. Most customer issues should begin with Giant Eagle Customer Care, the local store involved, the local pharmacy, the curbside or delivery support route, the myPerks account route, or the contact form tied to the issue.

Giant Eagle support may ask for your store location, pharmacy location, receipt, order number, curbside order, delivery order, loyalty card number, myPerks account, prescription details, fuelperks or loyalty issue, product name, UPC, purchase date, support case number, or prior contact history. Do not post private information such as prescription numbers, medical details, loyalty card numbers, payment-card information, addresses, phone numbers, emails, employee personal information, or screenshots containing private data in public comment sections.

Choose the Correct Giant Eagle Support Route

  • Store complaint: Contact the Giant Eagle, Market District, or pharmacy location involved and ask for store management first.
  • General customer service: Call Giant Eagle Customer Care at 1-800-553-2324 or use the official contact form.
  • Curbside or pickup issue: Contact the store where the order was placed if the matter is time-sensitive.
  • Delivery order issue: Use the order support route connected to your Giant Eagle account or delivery order.
  • Pharmacy issue: Contact the pharmacy location involved or use Giant Eagle Pharmacy support.
  • Specialty pharmacy issue: Call 1-844-259-1891 for specialty pharmacy support.
  • Prescription refill issue: Use the prescription refill page or contact the local Giant Eagle Pharmacy.
  • myPerks or loyalty issue: Use Giant Eagle Customer Care or your online account for points, perks, rewards, or account questions.
  • Product recall or safety concern: Review Giant Eagle product recall information and contact Customer Care if needed.
  • Privacy or pharmacy privacy concern: Use Giant Eagle privacy or pharmacy privacy contact routes.
  • Careers or employment question: Use Giant Eagle Careers or the job-posting route tied to the role.
  • Corporate-level concern: Contact Giant Eagle corporate office after store, pharmacy, customer-care, or account-specific routes have been attempted.

What to Have Before Contacting Giant Eagle Corporate Office

  • Your full name and contact information
  • Giant Eagle, Market District, or pharmacy location involved
  • Visit date, pickup date, delivery date, prescription date, or purchase date
  • Receipt, order number, curbside order, delivery order, or transaction record, but not in public comments
  • Product name, UPC, brand, department, size, flavor, lot number, or expiration date if relevant
  • Prescription, pharmacy, or insurance details, but only through official pharmacy support channels
  • myPerks, Advantage Card, or loyalty account details, but only through official support channels
  • Photos of incorrect, spoiled, damaged, missing, expired, recalled, or unsafe products, with private information removed
  • Names of store managers, pharmacy staff, or customer-care representatives previously contacted, if appropriate
  • Case number, email thread, call notes, chat transcript, or written response from Giant Eagle
  • A short timeline and the specific resolution you are requesting

Do not post private information in public reviews or comment sections. Avoid sharing prescription numbers, medical information, insurance information, loyalty card numbers, payment-card numbers, order numbers, receipt numbers, addresses, phone numbers, email addresses, employee personal information, or screenshots containing private data.

How to Escalate a Giant Eagle Complaint

Start with the Giant Eagle location involved. If the complaint involves a store visit, checkout issue, grocery item, pharmacy pickup, curbside order, delivery order, myPerks problem, customer-service interaction, refund, product quality, or employee concern, the local store or pharmacy is usually the best first route. Ask for the store manager, pharmacy manager, or manager on duty if the issue happened at a specific location.

If the store or pharmacy does not resolve the issue, contact Giant Eagle Customer Care at 1-800-553-2324 or use the official contact form. Provide the store location, receipt details, order number, product information, pharmacy information if relevant, support history, and the specific resolution you are requesting.

If the matter remains unresolved after store management, pharmacy management, Customer Care, or account-specific support has been attempted, you may contact Giant Eagle corporate office. Written corporate correspondence may be directed to Giant Eagle, Inc., 700 Cranberry Woods Drive, Cranberry Township, PA 16066. Corporate correspondence is best used for unresolved or higher-level issues after normal customer-service routes have been attempted.

Common Reasons Customers Contact Giant Eagle Corporate Office

  • Finding the Giant Eagle corporate office or headquarters address
  • Looking for the Giant Eagle corporate phone number or corporate number
  • Trying to contact Giant Eagle customer service or the main office
  • Giant Eagle pharmacy corporate office, prescription, refill, insurance, or pharmacy privacy questions
  • Store complaints involving checkout, employees, managers, cleanliness, pricing, pickup, delivery, or service
  • Curbside pickup, grocery delivery, online order, missing item, wrong item, or refund complaints
  • Product quality, spoiled food, expired items, recalls, safety, or private-label product concerns
  • myPerks, Advantage Card, fuelperks, loyalty, eCoupons, account access, or rewards questions
  • Pharmacy complaints involving prescriptions, refills, immunizations, medication availability, insurance, or privacy
  • Gift card, payment, app, website, digital account, or account-security concerns
  • Careers, vendor relations, supplier inquiries, privacy, legal, media, or corporate correspondence questions

Giant Eagle Store, Grocery, Pickup, and Delivery Complaints

Store complaints may involve checkout, customer service, store cleanliness, pricing, product availability, sale signage, produce quality, bakery, deli, meat, seafood, self-checkout, curbside pickup, delivery, missing items, wrong items, substitution decisions, refunds, or manager response. Start with the store involved because store leadership can review transaction records, employee interactions, inventory, pickup records, and local service issues.

For curbside or delivery complaints, keep your order number, pickup or delivery time, store location, receipt, item list, substitution notice, refund record, and photos if relevant. If the issue is time-sensitive, such as a same-day pickup problem or missing order, contact the store where the order was placed before escalating to corporate headquarters.

Giant Eagle Pharmacy Corporate Office and Prescription Complaints

Giant Eagle pharmacy complaints may involve prescription refills, transfers, medication availability, insurance, billing, copays, prior authorization, immunizations, specialty pharmacy, prescription pickup, privacy, pharmacy staff communication, or delays. Start with the pharmacy location involved because most prescription and insurance issues require patient-specific review.

If the complaint involves specialty pharmacy support, use Giant Eagle Specialty Pharmacy at 1-844-259-1891. If the complaint involves pharmacy privacy, use the official pharmacy privacy route and keep all protected health information out of public comments. Do not post prescription numbers, medication names, diagnosis details, insurance information, Medicare or Medicaid information, dates of birth, addresses, phone numbers, or patient names publicly.

Giant Eagle myPerks, Advantage Card, eCoupons, and Loyalty Complaints

Giant Eagle loyalty complaints may involve myPerks, Advantage Card, missing perks, fuel discounts, grocery discounts, eCoupons, clipped offers, account linking, app issues, phone number lookup, or account access. Use Giant Eagle Customer Care or your online account for loyalty questions.

When escalating loyalty issues, keep your loyalty account, offer details, purchase date, receipt, and screenshots ready. Share account-specific information only through official Giant Eagle support channels. Do not post loyalty card numbers, account emails, phone numbers, or screenshots with private information in public comments.

Giant Eagle Product Quality, Recalls, and Safety Complaints

Product complaints may involve spoiled food, expired products, recalled items, incorrect labels, missing allergen information, damaged packaging, foreign objects, temperature concerns, or private-label products. Keep the product, packaging, receipt, UPC, lot number, expiration date, and photos until Giant Eagle or the manufacturer provides instructions.

If the issue involves a possible food safety problem, product recall, allergy concern, pharmacy safety concern, or health-related risk, contact the store, pharmacy, manufacturer, or appropriate public health resource promptly. Use official support channels for private information and avoid posting personal health or medical details in public comments.

Giant Eagle Employee, Careers, Supplier, and Business Contacts

Career questions should be routed through Giant Eagle Careers. Employee questions may need to go through the team member’s manager, HR route, or internal team member system, depending on the issue. Vendor and supplier questions should use Giant Eagle’s supplier or market partner routes rather than general customer service when the issue involves invoices, EDI, routing, merchandising, retail media, delivery appointments, or business partnerships.

Media, privacy, legal, corporate, and executive-level concerns should use official corporate channels. Customer complaints should generally begin with store management or Customer Care before being escalated to corporate correspondence.

Giant Eagle Reviews and Complaints

Giant Eagle reviews vary by store location, department, pharmacy, pickup order, delivery order, product category, time of day, and support route. Positive reviews often mention local store convenience, grocery selection, pharmacy service, fresh departments, bakery, deli, produce, myPerks, curbside pickup, and long-time community presence. Complaints often involve checkout lines, pricing, eCoupons, myPerks, customer service, store cleanliness, pharmacy wait times, prescription refills, pickup substitutions, missing items, refunds, product quality, and difficulty reaching the right escalation path.

If you leave a Giant Eagle review below, include the store or pharmacy location, visit date, issue type, support route used, whether the issue involved customer service, corporate office, pharmacy, pickup, delivery, myPerks, Advantage Card, product quality, refunds, recalls, or store management, and whether the complaint was resolved. Do not include private order, prescription, payment, loyalty, medical, insurance, address, phone, email, employee, or personal information in a public comment.

Scam and Fake Giant Eagle Support Warning

When searching for Giant Eagle customer service, Giant Eagle corporate office, Giant Eagle headquarters, Giant Eagle corporate phone number, Giant Eagle pharmacy corporate office, myPerks support, Advantage Card help, gift cards, order tracking, delivery, refunds, or complaint escalation, make sure you are using official GiantEagle.com pages, the Giant Eagle app, official store pages, official pharmacy pages, or trusted corporate-office resources.

Be cautious with fake Giant Eagle gift card offers, fake survey rewards, fake coupon pages, fake refund messages, fake pharmacy calls, fake myPerks account alerts, fake job postings, fake delivery notices, and third-party pages asking for payment or private information before providing support. Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, prescription numbers, insurance numbers, gift card numbers, wire transfers, remote access, identity documents, or private account records to anyone who contacts you unexpectedly claiming to represent Giant Eagle, a pharmacy, a refund department, a rewards department, or customer service.

Giant Eagle Competitors and Related Corporate Office Pages

Customers researching Giant Eagle corporate office information may also compare related grocery, pharmacy, and retail corporate office pages, including Kroger Corporate Office, Walmart Corporate Office, Publix Corporate Office, ALDI Corporate Office, Meijer Corporate Office, Wegmans Corporate Office, and Costco Corporate Office. These companies may have similar complaint categories involving grocery stores, pharmacies, digital coupons, loyalty programs, pickup, delivery, refunds, product quality, recalls, and customer-service escalation.

Related Resources

Frequently Asked Questions About Giant Eagle Corporate Office

Where is Giant Eagle headquarters?

Giant Eagle, Inc. lists its current corporate office at 700 Cranberry Woods Drive, Cranberry Township, PA 16066.

What is the Giant Eagle corporate office address?

The Giant Eagle corporate office address is Giant Eagle, Inc., 700 Cranberry Woods Drive, Cranberry Township, Pennsylvania 16066.

Is Giant Eagle still at 101 Kappa Drive?

Older pages and directories may still show 101 Kappa Drive in Pittsburgh. Current Giant Eagle company information points to 700 Cranberry Woods Drive in Cranberry Township, Pennsylvania.

What is the Giant Eagle corporate office phone number?

The Giant Eagle corporate office phone number is 1-412-963-6200. For most customer-service issues, use Giant Eagle Customer Care at 1-800-553-2324.

What is the Giant Eagle customer service phone number?

Giant Eagle Customer Care can be reached at 1-800-553-2324.

What is the Giant Eagle customer service email address?

Giant Eagle lists c.********@********le.com for customer service contact.

What are Giant Eagle customer service hours?

Giant Eagle lists Customer Care hours as Monday-Friday, 8 AM-8 PM ET, and Saturday-Sunday, 10 AM-3 PM ET.

What is the Giant Eagle pharmacy corporate office address?

Giant Eagle’s pharmacy privacy contact route lists the Pharmacy Privacy Officer at 700 Cranberry Woods Drive, Cranberry Twp., PA 16066.

Who is the CEO of Giant Eagle?

Bill Artman is Chief Executive Officer and President of Giant Eagle, Inc.

Is Giant Eagle publicly traded?

No. Giant Eagle is privately held and does not have a public stock symbol.

How do I file a complaint with Giant Eagle?

Start with the store, pharmacy, or department involved. If the issue remains unresolved, contact Giant Eagle Customer Care at 1-800-553-2324 or use the official contact form. Keep your store location, receipt, order number, pharmacy details if relevant, support history, and requested resolution.

Should I contact Giant Eagle corporate office about a pharmacy or prescription issue?

Start with the local Giant Eagle Pharmacy involved because prescription, insurance, refill, and medication issues usually require pharmacy-specific review. Corporate correspondence is better suited for unresolved or higher-level issues after normal pharmacy and customer-care routes have been attempted.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, grocery chains, pharmacies, retailers, restaurants, travel companies, financial institutions, insurance companies, healthcare providers, and service providers. This page is designed to help readers identify the correct Giant Eagle corporate office, store, pharmacy, Customer Care, myPerks, loyalty, pickup, delivery, privacy, careers, supplier, or complaint route before escalating a concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Giant Eagle, Inc., GiantEagle.com, Giant Eagle Pharmacy, Market District, myPerks, any Giant Eagle store, any Giant Eagle pharmacy, any employee, any pharmacist, any healthcare provider, any insurance company, any payment processor, any delivery partner, any gift card provider, any supplier, or any customer-service representative. This page is for informational purposes only and is not medical advice. Corporate details, addresses, phone numbers, support routes, pharmacy procedures, prescription policies, privacy contacts, loyalty terms, pickup rules, delivery policies, product availability, pricing, promotions, and complaint processes may change over time. For official help with a Giant Eagle store visit, pharmacy issue, prescription refill, pickup order, delivery order, myPerks account, product concern, recall issue, refund, or customer-service concern, visit GiantEagle.com or contact Giant Eagle through official channels.

Share Your Experience

Have you contacted Giant Eagle corporate office, Giant Eagle Customer Care, a Giant Eagle store, Giant Eagle Pharmacy, Market District, store management, pharmacy management, myPerks support, pickup support, delivery support, careers, supplier support, or another Giant Eagle department about a grocery order, pharmacy issue, prescription refill, product complaint, spoiled item, recall concern, pickup problem, delivery problem, refund, loyalty issue, employee interaction, store complaint, or customer-service complaint? Share your experience below.

Helpful reviews include the store or pharmacy location, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as order numbers, receipt numbers, payment information, prescription numbers, medical information, insurance information, loyalty account details, addresses, phone numbers, email addresses, employee personal information, or screenshots containing private data.

Giant Eagle Fairview Park OH

June 3, 2025

Giant Eagle, One of the Best Giant Eagle stores for Customer Service and Exemplary Staff. My son works at the Giant Eagle in Fariview Park, Ohio. He has autism and a job coach, he has worked there for 1 1/2 years. The staff, their support and guidance has helped my son grow leaps and bounds, not just as a worker but as an individual who is proud to work at Giant Eagle and loves his job! His confidence and independence has grown, thanks to the opportunity Giant Eagle has provided him. Thank you so much for the staff at Giant Eagle, the manager Joe, creates a culture for his staff that is above the rest, they are helpful, professional and supportive. He leads his staff, supports them and encourages them to work to their fullest potential, he is superior in his role, his qualities flow to his staff with his unique way of providing a positive work culture that the customers notice.

L E

Giant Eagle Handicap Parking Retun Cart Issue

May 9, 2025

Giant Eagle, Handicap parking. I love that you have handicap parking, but then I have to walk all the way to put the cart back, I have a hard time walking and I wish you could have a cart stand closer to our parking. I love your store so I go often. Hope you can help us handicap people out.

W

Giant Eagle Frustrating Pharmacy Issue

May 3, 2025

Giant Eagle, Not getting full prescription at pharmacy. This review is absolutely Not a reflection of the staff or pharmacist at the Milltown Rd., Verona, PA store. This is about what seems to be a Giant Eagle policy. I worked over a couple of years to get all of my prescriptions lined up so they could all be refilled at the same time. All but two had been 90 day refills. When everything was lined up to the same time of month, I was in to see the doctor and asked if my two 30-day prescriptions could be filled for 90 days (have been on both over a year already) and he did call them in for 90-day refills. When I got text message that my scripts were ready for pickup, I noticed all were 90 day supply except for my Ozempic. I asked about why I only got a third of my refill and was told Giant Eagle didn’t allow a 90-day supply for Ozempic. I am not upset with the staff, but I am Very angry with Giant Eagle for messing up my ability to be able to get all my prescriptions refilled at the same time and without having to call in and pickup monthly. I do not shop this store regularly for groceries. Now I still have to remember to call one RX in monthly and still make a trip monthly while all my others are on 90 day supply. This is inconvenient. Why?!!!!

A L

Giant Eagle Disappointing Milk Issue

May 3, 2025

Giant Eagle, Sour Milk – overall rating Zero Stars! Started my day opening both a quart of 2% milk & a quart of whole milk, both sour, both expiring 5/5. Luckily so I thought, I had a 14 oz size, of 2% expiring 5/15. Not so lucky. When I opened it, I found a bright green spot on the top inside & naturally discarded it. I didn’t think to take a picture. It wasn’t mold.

A D

Giant Eagle Pharmacy Excellent Customer Service

March 4, 2025

Giant Eagle Pharmacy McKees Rocks (Kennedy Township). I wanted to pass along kudos to one of your employees. At 7:00pm this evening I went into the pharmacy to pick up 2 scripts for my pet. The cashier stated they were not in the system, that my dr. probably didn’t send them in. As usual it was busy both inside and through the drive up. No worries I would check back in the am. At 9:30PM this evening I received a call from your pharamcist Suzanne apologizing that the scripts were still on the line and should have been completed. Knowing that your pharamcy closes at 8:00pm I was surprised to be receiving a call. I can’t tell you what a difference this made that she would take the time 1 1/2 hours after you closed to apologize and let me know it would be ready in the am. What an example of exceptional customer service. I thanked her and told her how much I appreciated her call. Please pass this along to whomever needs to know what a difference, your pharmacist Suzanne made. Thank you.

L B
Corporate Office Headquarters