Qdoba Corporate Office Headquarters

Qdoba Corporate Office Headquarters
Qdoba Restaurant Corporation Address:
4865 Ward Rd., Ste. 500
Wheat Ridge, CO 80033-1902 USA
Corporate Phone Number: 1-720-898-2300
Fax Number: 1-720-898-2396
Customer Service Number: 1-888-497-3622
Email: Online Only

  • Tried Qdoba for the first time yesterday in Lubbock, TX. The experience would have been so much more if the tortillas were actually warmed up for at least 30 seconds more. This would allow for them to be much more pliable, and keep them soft enough so as not to crack and tear.

  • As of today you may have lost me as a customer for good. I stopped at the Janesville Wi store today to order the one thing on you menu that I like. Tortilla soup and Loaded Tortilla soup. I was told that it's no longer available, BIG mistake HUGE. Like I said the one thing on your menu that I like. Plus not being asked if I'd like to try something else. Now for someone that spent over 16 years in food service 6 of those years as management in some of your competitors stores. Now I know that it beyond unlikely that you'd give me the recipe, I'm going to need to shop the net for a knock off. And before you say it's summer why would you want soup, well I'm the customer and I'll order anything that I like.

  • My husband and I went to Qdoba in Noblesville, Indiana today April 24, 2021. After paying for our meals at about 1:25 pm and turning to walk away from the register, I slipped on one of those yellow "wet floor" signs which was lying on the floor, not standing upright!! Why would that be lying on the floor right near the register?? Upon stepping on it my entire body flew out from under me. My husband and another customer helped me up. I am lucky I did not hit my head and bust it open. In fact that was the first thing the customer asked me, if I hit my head. My head did bump the floor because my body fell backwards. None of the many workers behind the counter came out to help or ask if I was okay!! I know they heard the fall and saw it. It was like a plastic skateboard under my foot. I had to ask one of the workers to see the manager. He said for me to leave my name and phone number with him. Two other customers stopped at my table to see if I was okay before leaving. Needless to say I am extremely upset!!!! My left wrist around the thumb hurts everytime I pick up something! My back is tight!!! Where do we go from here? I expect a response.

  • So i just got fierd from qdoba herr lane louisville ky because my co woker that is 26 and brother who is 30 told me he would beat (oifj)and im only 16 and the gm said she dosnt care and i need a good number to call

  • Horrible treatment from whites at the Westland, MI location on
    Warren Rd.. Boycott qdoba restaurants black people!!

  • At the Westland Michigan location we witnessed several day's white server girl snatch a drink from a black employees hand. She was very impatient and unprofessional as he handled the award display of disrespect tactfully as they often do. We were going to mention this to the supervisor/manager, however we overheard him mention to a potential employee, that he was "looking to upgrade his staff", while looking at one of the black employee's!
    What a disgrace!!
    This is workplace bullying, intimidation, and against the law!!

  • My husband and I had tried to order at the Cherry Hill, New Jersey location, today May 9th 2017 and 9 30pm, but the website was not working properly and would not let us place an order. This was our first time trying to order from this restaurant and was really in the mood for some good Mexican. Upon calling the Cherry Hill store, while my husband was trying to order the 3 cheese nachos, right after he said what type of beans he would like, the employee started asking him what he wanted on the second one, and he wasn't even done the first….He started to continue with the rest of the ingredients from the website, and the employee commented, "Wow". Like, excuse me? What gives you the right to actually exclaim something as rude as that? Then after finishing the order, the employee just hung up. I had called back to speak to a MANAGER, and the manager was even disrespectful. I told him I don't appreciate this type of attitude, and all he could do was agree with the employee and say that it is not our policy to take orders over the phone. Then fix your website? We had tried to place an order on line 5 times and got the pop-up error message of 'pick a date and time' and then it terminated the order. So, basically they our blaming me for wanting to eat there and for the website not working. Sounds about right. The manager didn't even take this seriously and just gave me attitude the whole time. It is safe to say the first time eating there won't even be happening because I am telling everyone of the outrageous experience. You DO NOT treat your customers like dirt, it's completely pathetic. What would be nice is if something were done about these kind of people, but I know it won't happen, so I am alerting everyone about this atrocious location. Absolutely pathetic.~ Samantha Allen

  • Hello.
    I was recently let go from your moline Illinois store due to a medical condition I can not control. I was wrongfully terminated and the owner didn't even talk to me or the manager on the shift about it before deciding to let me go. I will be contacting the better business bureau and will be calling the cooperate number often until something is done. It's not right and I'm very unhappy with this owner.

  • I visited the Qudoba in Nashville, TN on West End Ave Friday April 14th, 2017. It was the worst experience I've ever experienced from this place. Usually going there a couple times a month, this time really disgusted me. My girlfriend and I visited to grab a quick, good bite to eat. It was right around the end of the dinner rush, and they were out of main things. They were out of chips, fresh produce, almost all the queso was gone. They stated that they wouldn't make anymore for the night, knowing they were open until 2 A.M. Then walking past the register to get my drinks, it reeked of garbage. Looking to the register the trash is piled high and overflowing into the area where not only employees, but customers walk through. The trash bins were overflowed and none of the employees seemed to want to work that night. With the five employees there, only 2 were working. The others were socializing. Im not one to usually complain, but this visit was so terrible and disgusting, I had to say something. If someone could contact me please, that would be awesome! I can be reached at j.taylor.brooks@gmail.com.

  • Hello corporate office, I'm writing a concern about the closure of one of your restaurants. Qdoba Mexican Grill @ 4946 Centre Pointe Dr #101, North Charleston, SC 29418. My family and I recently became "HUGE" fans of your food and then all of a sudden it's gone. We traveled there one evening after work only the find out the restaurant was permanently closed. The prices were great, the staff was awesome and the food was delicious. My family and I have to travel at least an hour for that specific restaurant location. Without warning I'm sort of at a loss for words because one week they were there and the week after they were gone. We're disappointed because the next nearest location is basically another hour away with traffic. Can anyone tell me why this specific location had to be closed?

  • Called qdoba in st joseph mi to see if there was potatoes of any kind in three cheese queso because I'm allergic to potatoes and I let her know this to begin with and the g.o. manger said go online and look it I can't tell you wants in our food my reply was what about the people who doesn't know how to read or use the internet her reply was that's not my problem it's simple go look at the package it comes in duh

  • Please contact me! You guys treat your employees on maternity leave terribly! Let a pregnant woman think she is going to be getting dissability while she is off from work – home with her new baby. Spring it on her after being home with her new 4 week old baby that by the way even though you jumped through all of the hoops that you told her to you will not be getting anything. Because you were supposed to apply in 2015. She just got pregnant in 2016. How was she supposed to know in 2015. This is the worst company if you would do this to a young mother. I can not believe this company.

  • Hello,
    Iam currently writing to asks a question on, why have you discontinued the spicy queso? I went into the store the other day to order my food and when I went to ask for spicy queso they told me that the spicy queso have disconnected. This experience made me fell upset because I'm a loyal costumer to Qdobas. Qdobas is my favorite place to get Mexican food that taste great everytime. Everytime I go to Qdoba and order something I always get spicy queso with it and even pay for a side of spicy queso and chips. Now knowing the fact that the spicy Queso have been discontinued makes me an unhappy customer and disappointed that y'all took away one of my favorite toppings of the menu. This makes me feel limited and forced to only choose the original queso which isn't fair, as a customer. As a customer I should be able to order what I want freely off the menu and not forced to settle for something I really don't want which is original queso. I really want y'all to please put spicy queso back on the menu because that is my favorite topping as well as others. To me Qdoba isn't the same without the spicy queso. Please add spicy queso back to the menu.
    Thank you.

  • Tried calling the "corporate" numbers to get my recent visits credited to my rewards card. No way will they allow a customer to get through to speak to someone and the customer service number took me to a free medical alert sales offer. So we have visits to a location, no claim number on the receipt to type in the rewards program to get the points. If this is how they treat their customers, then I can believe all the negative comments on here from employess. I think we have just had our last visit to the new location…and too bad because the new owners are very good to their customers.

  • Just recently I had just put my two weeks in a store in Loveland Colorado. The manager just had become a GM of the store cuz the old GM had left. The way that the new GM was treating the old employees and giving all the hours to the newbies he kept hiring is absolutely unbelievable . He is a very rude and inconsiderate person. He had his assistant manager call me and threaten the cops on me and told me I was not allowed in that store because I had put my two weeks in. And I had texted someone on Facebook and said I quit and I told him why I was quitting. He said he could use my Facebook private account against me if I went to court or I try to do unemployment. Ridiculous! This is a 55 year old man acting like a twenty-year-old twit. So I wrote my assistant manager back and said I was contacting the cops if they kept harassing me. They kept calling and texting me so I called the cops and the cops told me, that since it was a corporation and not a franchise I was still allowed in that store. They would have to get a restraining order which would cost them a lot of money. The cop also told me it was ridiculous because they had nothing against me I've done nothing wrong. Just shows how ridiculous the employees and the managers are at the fast food restaurants. Absolutely ridiculous I was treated with such disrespect. And I did nothing wrong

  • Just recently I had just put my two weeks in a store in Loveland Colorado. The manager just had become a GM of the store cuz the old GM had left. The way that the new GM was treating the old employees and giving all the hours to the newbies he kept hiring is absolutely unbelievable . He is a very rude and inconsiderate person. He had his assistant manager call me and threaten the cops on me and told me I was not allowed in that store because I had put my two weeks in. And I had texted someone on Facebook and said I quit and I told him why I was quitting. He said he could use my Facebook private account against me if I went to court or I try to do unemployment. Ridiculous! This is a 55 year old man acting like a twenty-year-old twit. So I wrote my assistant manager back and said I was contacting the cops if they kept harassing me. They kept calling and texting me so I called the cops and the cops told me, that since it was a corporation and not a franchise I was still allowed in that store. They would have to get a restraining order which would cost them a lot of money. The cop also told me it was ridiculous because they had nothing against me I've done nothing wrong. Just shows how ridiculous the employees and the managers are at the fast food restaurants. Absolutely ridiculous I was treated with such disrespect. And I did nothing wrong

  • I live in kalamazooo my kids and I frequent one of your establishments very frequently. This is my dirst time having and issue in over four years. It started last Tuesday when my kids brought me lunch my chicken was so brunt it turned all the items in the bowl blackish. I call the same day and the manager on duty named Eric replaced two entrées and two drinks. Which I thought was very thoughtful and I thanked him. Today is Sunday the 7th my daughter's went to go pick up the replacement entrées and mind you I have four children so we typically spend roughly $50 every time we go. My daughter said the young lady at the counter was very rude and said the Manger never replaced the two drinks which is fine no big deal. After eating my meal I got to the end and noticed I was chewing on something hard it was a piece of plastic……smh
    I'm not going to call and complain at that particular one on Gull Rd. Anymore we will just drive on the othee side of town. I'm truly disappointed!!!!

  • Ok…..I'm apparently not alone in my experience. Went to the first Qdoba in Western NY, the Niagara Falls location. With only a handful of people in the place at midday, waited more time than allowable for many different but basic supplies to be loaded in warmers/bins, watched people handle food and money w/o gloves? Finally came to the end of the line and watched the girl (who happened to be the only friendly one there) blow out my burrito while wrapping (much of going all over the counter), she throughout the old flour tortilla, slapped on a cold new one, flipped it over, rolled it up(losing more contents), and finally a wonderful aluminum foil wrapped presentation, a balled up burrito…….how delectable.

  • I'm making a complaint due to the fact that I was an employee for Qdoba in Louisville Kentucky on blankenbaker Road and today I texted my boss John informing him I was leaving the company due to not being satisfied with my job anymore. I was very professional with him about it. I waited for a reply back from him. He then responded and said in these exact words "You deserve to be with someone like Eddie (My fiance) if you can just up and quit your job and not inform me sooner about it." When he was saying I deserve to be with someone like Eddie he was referring to when I got into a physical altercation with my fiance and I had texted him for adivce on what to do months before. He was indicating I deserve to be beaten on by my fiance because I decided to quit. I didn't give him any notice sooner because this isn't the first time he's been highly disrespectful to me and I was honestly scared of his response. I've had issues with him for awhile now. He's highly disrespectful to me and other employees. He won't let anyone who's a employee at that location 1831 Blankenbaker Parkway 40299 Louisville Kentucky take off when they are ill. I've had to come into work when I had been throwing up and was running a fever over 102°, I've had to work when I had server bronchitis and was told by 4 different doctors I needed to stay home and get rest and had doctors notes for each one because he wouldn't let me take off. The same time I had bronchitis I called him from the ER coughing, wheezing, and gasping for air telling him I couldn't make it into work and he said having bronchitis is no excuse, you need to make it in. I also had to leave work early one night due to my bronchitis and I couldn't catch my breath and I was coughing nonstop for an hour. I'm not the only employee who has had issues with him. He doesn't seem to really care if we're ill. I think its very unsanitary that we have to come in when we're severely sick and we're working around food all day. Also, when we call and let him know we're sick, he accuses us of lying but we have doctors notes to prove otherwise. In my opinion he is not fit to be a manager and I would really appreciate if someone from the corporate looked into this. As of today I'm unemployed and honestly I'm not heartbroken over it. I never deserved to be disrespected like that. I also have text messages to prove this conversation happened between the two of us. You can reach me at my email hellokitty89058@gmail.com
    Thank you

  • My family ate at the Billing, MT on Kings Street Qdoba. We ordered 3 burritos. About 15 minutes later we were sick in the Shopko store. The person helping us told us at Shopko, people have complained about being sick before after eating at Qdoba. Myself and my son had black beans and sour cream on our burrito my other son did not. So when I went into Qdoba to tell them, I got blank looks; no I sorry, or can I at least give you your money back, thanks for telling us that we will look into it, are you okay? Just that blank look.
    Always went to the Qdoba in Kalispell, MT At that Qdoba good food, nice people and what I think is a fun happy owner. Looked forward to eating there. But this place in Billings – Stay away from it!

  • Billings,MT managers are very rude!! Betsy is one of there names and all I saw was here going off on her employees telling them what to do and she would just stand there not doing anything like she runs the place. An employee asked a question to her and she gave them attitude..then i asked a employee as she was wiping down tables if the managers are always like this and they replied ya the one today, she expects everyone to do her work for her and if she sees us not do anything for a couple of seconds she will seriously freak out on you and force you to go home(betsy) she seriously need a to get a serious talk to

  • Two days ago I provided my credit card information for a purchase at 175 W. Jackson in Chicago. This afternoon, someone tried to make a fraudulent purchase with my information for over $4,100.

  • I also hope that my situation will be taken serious, considered as important, and not over looked because of my race, ethnicity, age, or location.
    I will be calling my lawyer, the labors union, and your corporate offices as well as your local offices vigorously in hopes of a swift resolution to this matter.

    Thank you for your time,

  • My name is Marque, and I am an employee at the Bloomington, Indiana store. I have some very serious inquiries that need to be handled. Especially the wrongful termination lawsuit I am considering with your company. There has been no attempt from anyone on your end to contact me and it is becoming very infuriating. I have contacted a lawyer in addition I am looking to contact someone in the labors union here in bloomington, Indiana.
    You may reach me at (812) 6756827 to contact me and to resolve this issue and am looking forward to hearing from you. If not, I will do everything in my power to see that I am given justice and that this situation is resolved and resolved the right way.

  • I am so upset right now. We just went to our local Qdoba for dinner. My husband never has more than rice, chicken, and cheese as a somewhat naked burrito. We were charged $7.80 for about 1 1/2 cups of food if that. We are usually only charged $5.00 which we feel is a fair price. He does not do spicy food so this was our compromise so that I could eat there. Granted I don't eat there as much as I used to because where I work it is not convenient to get to one of your stores in 30 minutes.I have been a huge fan of Qdoba for the longest time and feel rather recentful of this hike in pricing for something so simple. Luckily I had a free 2nd entree card that we used which dropped the total from $21.+ to right about $14.00. That included a soda and two milks. It is going to be awhile until I go to any of your stores now that these new menu changes have gone into effect. I am sorry you feel that you needed to make these changes.

  • Wauwatosa, WI. Absolute worst experience in my career, ever. I applied for an Assistant Manager position, and went for the interview. Was told by the area manager that in 30 days, I would receive my base salary of 40k yearly, and 10k in bonuses yearly as well. So, I accepted. Started work, and 5 days into it, he gets fired for shady business on his behalf. So now, I'm left with a verbal agreement, and the Regional manager has a meeting with me about his promises. She tells me, she's sorry he made me believe that, and told me that their managers make HALF of that! So basically, she doesn't offer to make ANY of this right, and tells me if I can't deal with the 11$ an HOUR, that I can terminate myself. I have NEVER been in a business that is SO UNPROFESSIONAL! I've managed a Walgreens and CVS, 3 million dollar stores, but you can't do anything for me? The store I was at made 600$ daily in deposits, which is a joke to me since I usually deal with 17grand in deposits. The fact that my TIME was wasted, you really ought to be ASHAMED and EMBARASSED on how you did business. You may be a franchise, but you STILL need to withold corporate STANDARDS. I will be spreading the word, corporate if you have any questions or can help, please E-mail Mstevens6790@gmail.com

  • I am very dissatified with Qdoba on Liberty Avenue Pittsburgh PA 15222. This store manager is a whole jerk. He disrespects his employees in front of customers. He yells & curses at them. He does not know what the meaning of dignity & respect for your coworkers. I understand he is a manager, but that does not give him the right to treat people like that. The employess all look so down & none of them like him. The atmosphere in the store has changed drastically since he has come to the store. Instead of asking the employees to assist with another section he is screaming, yelling & cursing at them. You never know what someone is going through at the point and time. He told the employees there that once the other manager is offically gone that so will the people he brought in. They will all be gone within two weeks, so that he can bring his on crew in. So he is forcing people out & firing people for know reason. And I say know reason, because how do you fire someone for speaking up to you, when you are telling them to Shut the f up and get to work. That is the most unprofessional, unethical & disrepectful thing a manager can do. The moral in that place is so low. The employees just look at him with sadness. I HOPE YOU ALL LOOK INTO THIS.

  • Dear qdoba…. this used to be my favorite restaurant, I moved away a year ago, but would make the 35 min ride for my chx tacos with ancho bbq… well I get here today and it is gone?!?! Why?? Even the employees said they were not happy, and they get many request.. also no more lime on the chips? What is happening? I have been a loyal customer for many years… but, not sure I will be back..

  • Greetings to you. I wanted to comment about the excellent service received at the facility located at 2157 York Road, Timonium, MD 21093 on 2/22/15. While the store was short staffed due to inclement weather, the staff that was there was over the top…..friendly, efficient. We thoroughly enjoyed our meal and the employees. Kudos to the store manager (I did not get her name) but she was as happy as a pig in……

  • Shame on you Qdoba for disrespecting and insulting (in a big way) a nursing mom, and not even having the decency to apologize to her directly. Will never eat @ your establishment.

  • I went to qdoba this morning & it is my last time ever going back. I visited the gratiot store in roseville & it was the worse experience ever. I've never been introduced to such bad customer service in my life. The manager by the name of heather was very rude to me & I felt as though she was trying to rush me through everything. My food was sloppy & just threw together. You need to hire better workers.

  • I was in your Indianapolis restaurant 2 weeks ago on 86th Street in Castleton and I alerted employees that the water facuet in the women's room would not turn off. We are not talking about a drip. We are talking steady flow. The man said they had called someone to fix it and were aware. I returned to the restaurant today and IT IS STILL FLOWING!! I talked with the manager. His response was unbelievable. He stated, "Well, there's not a water shortage in Indianapolis." This is the most selfish, ignorant thing I have ever heard! He claims he is waiting for someone from corporate to send someone to repair. UNACCEPTABLE!!!

  • On march 1st I made a purchase at your Rockaway nj location. On march 2 I got a call from my credit card company saying my card was hacked. I believe it happened at Qdoba because that is where I made my last purchase on that card.

  • In Feb2013 I had complained about the lack of customer service in the Rapid City store. Well once again last night(4-25-2013) the service was bad. My wife had requested schredded beef well once she started to eat she realized that they put pork in and not the beef it also had a Huge piece of fat that was disgusting. When we went to pay the person at the register was going so fast the he forgot her tortilla and Crushed all the chips for my Nachos.

    Funny part to the story is that I was sent a letter from the Manager Josh and was told that he would send a coupon in the mail and he would like for me to call him when I get a chance. Well I received Nothing in the mail and When I called I left a message and NO return call. He quoted some reference "Our legendary Golden Cactus Service Qdoba Corp" to me this means nothing, and if it does mean something this person should not quote this if he is going to make statements and not follow through. I hope this does not fall on def ears.

    I can be contacted at CHAVO2177@yahoo.com

  • Don't know if anyone has every tried the New Mexican Restaurant QDOBA on Gratiot & Masonic in Roseville, MI, but after our 1st time there last not, I would suggest not wasting your time or Money!! Its not like a sit down restaurant, the people serving you behind the counter are Rude, Mr. Princess behind the cash register likes to pick his nails while your standing there holding your money out to pay him! My husbandsTaco's were cold, & had some sort of runny white stuff on it that they called sour cream, & I've had better Quesadilla's @ Taco Bell!! Needless to say, we both fought over who was gonna get in the bathroom 1st once we got home!! "Sorry!" I had to get that off my chest & give everyone a heads up! Its very rare, if @ all I complain about a restaurant, but this place I would "NEVER" go back too!!

  • Hello,

    My wife received a text message Sunday saying that I could get an entree and a drink for $5.00, tax included. When we arrived, and ordered our food, we mentioned our text message but the person at the till said they were not honoring that special because they were not aware of it. We were disappointed as the only reason we went to Qdoba that day was because we were part of a large group of 9 people that had decided to go there that day because of that special. Other members of the group had gotten the same text message and ended up paying full price for their meals as well.

    We are not sure if we will trust future promotions you have.

    Note that this is at the Sioux Falls, SD 41st street location: Store number 046.

    I am a Qdoba member and can be reached via email at guitarguy7772003@yahoo.com.

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