Share0
Tweet0
Share0
  • H
  • |
  • B
  • |
  • Hollister Corporate Office, Headquarters Address & Complaints

Hollister Corporate Office, Headquarters Address & Complaints 

🗨  Comments 

Use this page to find Hollister corporate office and headquarters information, including the Abercrombie & Fitch Co. global home office address, Hollister customer service phone number, support email, returns and exchanges guidance, store complaint information, reviews, and related resources. Hollister Co. is an apparel and lifestyle brand owned by Abercrombie & Fitch Co., offering jeans, hoodies, tops, swimwear, activewear, fragrance, accessories, and casual clothing for teens and young adults.

Hollister Corporate Office and Headquarters Contact Information

Important: Hollister corporate office information is not the same as a guaranteed store complaint-resolution line. For order issues, returns, exchanges, gift cards, store pickup, Hollister House Rewards, missing packages, product complaints, or local store service concerns, start with Hollister Customer Service, the Help Center, the store involved, or the official order-support route.

Hollister corporate office headquarters in New Albany Ohio
Hollister corporate office, Abercrombie & Fitch headquarters address, customer service phone number, complaints, and review information

Hollister Headquarters and Abercrombie & Fitch Corporate Office

Hollister Co. is owned by Abercrombie & Fitch Co. The parent company’s Global Home Office is located at 6301 Fitch Path in New Albany, Ohio. This is the corporate headquarters contact point for the company behind Hollister, Abercrombie & Fitch, abercrombie kids, Gilly Hicks, and related brand operations.

This update is useful for readers searching for Hollister corporate address, Hollister corporate office, Hollister Co. headquarters, Hollister HQ, Hollister clothing headquarters address, Hollister Co. headquarters address, Hollister headquarters, Hollister headquarters address, Hollister company address, or Hollister corporate phone number.

Store, Online Order, and Return-Specific Complaint Note

Many Hollister complaints are tied to a specific store, online order, shipment, return, exchange, promotional offer, Hollister House Rewards account, gift card, sizing issue, product quality concern, or customer-service interaction. Corporate office information can be useful for documentation, but most problems need order-specific, store-specific, or account-specific details.

Before escalating a complaint, identify the exact store, order number, receipt, email address used for the order, shipment tracking number, return tracking number, product details, and the resolution you are requesting.

Choose the Correct Hollister Support Route

Use Hollister Customer Service at 1-866-426-1285 for online orders, account questions, returns, exchanges, gift cards, missing packages, product issues, and general customer support.

Use ho*********@*********co.com for written customer-service follow-up when you need a documented email trail.

Use the Hollister Help Center for order tracking, returns, exchanges, shipping, gift cards, store pickup, Hollister House Rewards, student discounts, accessibility questions, and common shopping support topics.

Use the local Hollister store for same-day store pickup, in-store returns, local inventory, fitting-room service, cashier issues, store associate complaints, and manager follow-up.

Use Abercrombie & Fitch Co. Investor Relations for shareholder questions, Public Relations for media questions, and Careers for job applications rather than unverified HR numbers found on third-party websites.

What to Have Before Contacting Hollister Corporate Office

Before contacting Hollister, Abercrombie & Fitch Co., or a store manager, gather:

  • The exact Hollister store location, city, and state if the issue happened in a store
  • Order number, receipt, invoice, or order confirmation
  • Email address used for the order or Hollister House Rewards account
  • Tracking number, delivery confirmation, or return tracking number
  • Product name, size, color, SKU, style number, and photos if relevant
  • Names of store associates, managers, or customer-service representatives already contacted, if available
  • A short timeline and the specific resolution you are requesting

How to Escalate a Hollister Complaint

Start with Hollister Customer Service or the local store closest to the issue. For in-store purchases, returns, store pickup, or associate complaints, ask for a store manager and keep your receipt. For online orders, missing packages, wrong items, damaged items, refund delays, or return issues, contact Hollister Customer Service and keep screenshots, tracking records, and email confirmations.

If the first contact does not resolve the problem, send a clear follow-up by email with your order number, store location, dates, photos, and the resolution requested. Keep your original email thread so Hollister support can see the prior history.

For written corporate documentation, use Abercrombie & Fitch Co.’s New Albany corporate address. Send copies rather than originals and keep proof of mailing if the complaint involves a larger refund, repeated unresolved support issue, accessibility concern, or legal notice.

Returns, Exchanges, Refunds, and Store Credit

Hollister’s return and exchange rules can vary depending on whether the item was bought online, in a U.S. store, outside the U.S., with a gift card, through a promotion, or during a final-sale or clearance event. Review the current return policy before shipping items back or expecting an original-payment refund.

For U.S. online orders, Hollister says customers can bring eligible items and a receipt, invoice, or order confirmation to a Hollister Co. store in the United States for easy and free returns or exchanges. Refund timing can depend on the payment method and processing time.

For mail returns, keep the return label, carrier receipt, tracking number, photos of the package, and proof that the item was shipped. If a refund is delayed, contact Hollister support with the order number and return tracking number.

Shipping, Missing Packages, and Online Order Problems

For missing packages, wrong items, damaged products, delayed shipments, or incomplete orders, keep the order confirmation, delivery tracking, carrier scan, package photos, and any messages from Hollister or the shipping carrier.

If the carrier marks an order delivered but you did not receive it, contact Hollister support promptly and document the delivery address, tracking number, carrier response, and whether a neighbor, building office, or parcel locker received the package.

For wrong-size, wrong-color, or poor-quality complaints, keep product tags, packaging, photos, and the listing screenshot if the item does not match the online description.

Hollister House Rewards, Gift Cards, and Promotions

Hollister House Rewards issues may involve missing points, rewards certificates, account access, birthday offers, promotional emails, returns that reduce points, or rewards that do not apply at checkout. Keep screenshots of the reward, expiration date, order history, and account email.

For gift cards or e-gift cards, keep the card number, purchase receipt, email delivery record, balance check, and transaction history if available. For coupon, student discount, or promotion complaints, keep screenshots of the offer, checkout page, expiration date, and offer restrictions.

Accessibility and Customer Experience Concerns

For accessibility-related website, app, store, or customer-service concerns, Hollister provides an accessibility contact phone number and email route. Describe the specific barrier, device, browser, location, date, and what action you were trying to complete.

For store service concerns involving fitting rooms, associate behavior, checkout, store pickup, returns, or accessibility, document the store location, date, time, employee or manager contact, and what resolution you requested.

Hollister Co. vs. Hollister Incorporated Name Confusion

Hollister Co. is the clothing and lifestyle brand owned by Abercrombie & Fitch Co. It is different from Hollister Incorporated, a medical products company. If you are looking for apparel, jeans, hoodies, teen clothing, online orders, or store returns, use HollisterCo.com. If you are looking for medical products, ostomy, continence, or healthcare support, that is a different company.

Scam and Fake Hollister Support Number Warning

Be careful when searching online for a Hollister corporate phone number, Hollister refund number, Hollister customer service number, Hollister email address, or Hollister rewards support number. Retail customers can be targeted by fake coupon pages, fake refund messages, fake job offers, phishing emails, social media impersonators, and unofficial support listings.

Use HollisterCo.com, official order emails, the Hollister app, the official Help Center, and phone numbers listed on official Hollister or Abercrombie & Fitch Co. pages before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.

Common Reasons Customers Contact Hollister Corporate Office

Customers search for Hollister corporate address, Hollister corporate office, Hollister Co. headquarters, Hollister HQ, Hollister clothing headquarters address, Hollister Co. headquarters address, Hollister headquarters, Hollister headquarters address, Hollister company address, or Hollister corporate phone number for issues such as:

  • Online orders, shipping delays, missing packages, wrong items, or damaged products
  • Returns, exchanges, refund delays, store credit, or mailed return tracking
  • Store service complaints, fitting-room issues, store pickup, cashier concerns, or manager follow-up
  • Product quality, sizing, jeans fit, fragrance, accessories, or defective merchandise
  • Hollister House Rewards, gift cards, coupons, student discounts, or promotional offers
  • Accessibility concerns, website problems, app problems, or account login issues
  • Careers, public relations, investor relations, or Abercrombie & Fitch Co. corporate questions

Hollister Reviews and Complaints

The current CorporateOfficeHeadquarters.com Hollister page shows no reviews yet. If you have contacted Hollister Customer Service, a local Hollister store, Abercrombie & Fitch Co., the Help Center, or another route about a Hollister complaint, you can share your experience below.

Future reviews may help other readers understand which contact method worked, what information was needed, and whether the issue involved an online order, store purchase, return, exchange, rewards account, shipping problem, product concern, or local store experience.

About Hollister Co.

Hollister Co. is a clothing and lifestyle brand owned by Abercrombie & Fitch Co. The brand launched in 2000 and is known for a relaxed, Southern California-inspired style.

Hollister sells jeans, hoodies, fleece, tops, graphic tees, dresses, swimwear, activewear, fragrance, accessories, and seasonal apparel through stores, online shopping, the Hollister app, and rewards programs. Abercrombie & Fitch Co. is publicly traded on the New York Stock Exchange under the ticker symbol ANF.

Competitors and Related Corporate Office Pages

Hollister competes with teen apparel, casualwear, denim, mall retail, and online fashion brands. Customers comparing corporate office contacts and complaint routes may also want to review Abercrombie & Fitch Corporate Office, American Eagle Corporate Office, Aeropostale, Hot Topic Corporate Office, Urban Outfitters Corporate Office, Forever 21 Corporate Office, Old Navy Corporate Office, and Gap Corporate Office.

Related Resources

Frequently Asked Questions About Hollister Corporate Office

Where is Hollister corporate office located?

Hollister is part of Abercrombie & Fitch Co. The parent company’s Global Home Office is located at 6301 Fitch Path, New Albany, OH 43054.

What is the Hollister corporate phone number?

Abercrombie & Fitch Co.’s corporate phone number is 1-614-283-6500. This should not be treated as a guaranteed Hollister customer complaint-resolution line.

What is the Hollister customer service phone number?

Hollister’s U.S. customer service number is 1-866-426-1285.

What is Hollister’s customer service email?

Hollister customer service can be contacted at ho*********@*********co.com.

How do I complain about a Hollister store?

Start with the local store manager, then contact Hollister Customer Service or use the official Help Center. Include the store location, date, receipt, employee or manager contact, photos if relevant, and the resolution you are requesting.

How do I return a Hollister online order?

Use Hollister’s official online returns process or bring eligible U.S. online orders to a Hollister store with the receipt, invoice, or order confirmation. Review the current return policy before mailing items back.

Who owns Hollister Co.?

Hollister Co. is owned by Abercrombie & Fitch Co., a publicly traded apparel company listed on the New York Stock Exchange under the ticker symbol ANF.

Is CorporateOfficeHeadquarters.com affiliated with Hollister?

No. CorporateOfficeHeadquarters.com is not affiliated with Hollister Co., Abercrombie & Fitch Co., Gilly Hicks, Hollister House Rewards, or any Hollister store.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on July 1, 2026 to include Abercrombie & Fitch Co.’s current New Albany global home office address, corporate phone number, Hollister customer service phone number, customer service email, accessibility contact, QueryHunter corporate-office terms, current no-review status on COH, existing image update guidance, and revised store, order, return, rewards, and customer-service complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Hollister Co., Abercrombie & Fitch Co., Gilly Hicks, Hollister House Rewards, or any Hollister store. This page is for informational, review, and complaint purposes only. It is not legal, financial, retail, warranty, privacy, employment, accessibility, or consumer-protection advice. For order-specific questions, returns, exchanges, gift cards, rewards, shipping, accessibility, privacy requests, careers, investor matters, or customer-service concerns, verify current information directly with Hollister or Abercrombie & Fitch Co.

Share Your Experience

If you have contacted Hollister corporate office, Hollister Customer Service, a local Hollister store, Abercrombie & Fitch Co., the Help Center, or another route about a Hollister complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

Share0
Tweet0
Share0
Previous Article
Next Article

There are no reviews yet. Be the first one to write one.

Corporate Office Headquarters