IPIC Corporate Office, Headquarters, Address and Phone 

IPIC is a luxury dine-in movie theater brand operated by CB Theater Experience, LLC under CMX Cinemas ownership. This page provides the current IPIC corporate office address, legacy Boca Raton phone numbers, theater contacts, ownership information, complaint guidance, and help with tickets, refunds, memberships, and gift cards.

IPIC remains a luxury dine-in theater brand under CMX Cinemas ownership.

Where Is the IPIC Corporate Office?

The current company address published in IPIC’s official terms and privacy statement is:

CB Theater Experience, LLC
4300 Biscayne Boulevard, Suite 203
Miami, FL 33137

CB Theater Experience owns and operates the IPIC brand, website, mobile application, membership program, gift-card program, participating theater services, and related restaurant services under CMX Cinemas ownership.

The older IPIC corporate office address at 433 Plaza Real, Suite 335, Boca Raton, Florida 33432 belonged to the previous IPIC corporate organization. It should not be confused with the active Boca Raton theater at 301 Plaza Real.

IPIC Corporate Office Phone Number

IPIC does not currently publish one centralized corporate office phone number on its official contact page or current company terms. The preferred corporate guest-support route is the IPIC online contact form.

The former IPIC corporate phone number was 1-561-886-3232. This number still appears in legacy business listings, but it is not identified as the current corporate contact by IPIC’s new operator.

The number 1-561-299-3000 is the IPIC Boca Raton box office. It is appropriate for urgent questions involving that theater’s showtimes, seating, dining, parking, accessibility, lost items, or a recent visit.

How to Contact IPIC Guest Support

IPIC directs general guest questions through its online contact form. The company advises allowing two to three business days for a response. For an urgent theater-specific matter, contact the local theater directly.

• General support and complaints: IPIC contact form
• Manage an upcoming reservation: Manage bookings
• Gift-card balance: IPIC gift cards
• Membership or account issue: Sign in or use the IPIC contact form
• Private events and screenings: Use the private-event request option on the contact page
• Media inquiries: pr***@**ic.com
• Urgent theater issue: Call the theater involved

Current IPIC Theater Phone Numbers and Addresses

Following the 2026 ownership transition, CMX Cinemas operates nine theaters under the IPIC name. Current location contacts include:

• IPIC Boca Raton: 301 Plaza Real, Boca Raton, FL 33432 — 1-561-299-3000
• IPIC Delray Beach: 25 SE 4th Avenue, Delray Beach, FL 33483 — 1-561-359-5844
• IPIC North Miami Beach: 16300 Biscayne Boulevard, North Miami Beach, FL 33160 — 1-786-563-7061
• IPIC Atlanta: 400 10th Street NE, Atlanta, GA 30309 — 1-470-893-8525
• IPIC North Bethesda: 11830 Grand Park Avenue, North Bethesda, MD 20852 — 1-301-231-2300
• IPIC Fort Lee: 1000 Plaza America Drive, Fort Lee, NJ 07024 — 1-201-582-7100
• IPIC Austin: 11410 Century Oaks Terrace, Austin, TX 78758 — 1-512-568-3400
• IPIC Fairview: 5250 State Highway 5, Fairview, TX 75069 — 1-972-886-3400
• IPIC Houston: 4444 Westheimer Road, Houston, TX 77027 — 1-832-709-2146

Addresses, phone numbers, operating hours, and showtimes can change. Verify the current information through IPIC.com before traveling.

Who Owns IPIC Theaters?

IPIC’s participating locations and brand assets are now owned and operated by CB Theater Experience, LLC under CMX Cinemas.

IPIC Theaters, LLC filed for voluntary Chapter 11 reorganization in February 2026 as part of a court-supervised asset-sale process. In June 2026, CMX Cinemas acquired the IPIC brand and nine theater-and-restaurant locations in Florida, Georgia, Maryland, New Jersey, and Texas.

IPIC continues as the consumer-facing brand at the locations operated by CMX. Rafael Muñoz is the chief executive officer of CMX Cinemas.

Is IPIC Still Open?

Yes. IPIC remains open at the nine locations operated by CMX Cinemas. Guests can continue purchasing movie tickets, dining at participating restaurants, using verified membership benefits, and visiting the theaters under the IPIC name.

The current CMX-operated IPIC locations are:

• Boca Raton, Florida
• Delray Beach, Florida
• North Miami Beach, Florida
• Atlanta, Georgia
• North Bethesda, Maryland
• Fort Lee, New Jersey
• Austin, Texas
• Fairview, Texas
• Houston, Texas

Former IPIC Locations in California and New York

Former IPIC locations in California and New York were not included in the CMX transaction. These theaters are independently owned and are no longer affiliated with IPIC, CMX Cinemas, the IPIC ACCESS membership program, IPIC points, gift cards, or guest benefits.

• Former IPIC Westwood, California
• Former IPIC Pasadena, California
• Former IPIC Fulton Market, New York

Customers should not assume that IPIC gift cards, points, memberships, or other benefits will be accepted at these former locations.

IPIC Ticket Refunds and Reservation Changes

IPIC reservations can generally be canceled online using the booking information until one hour before the scheduled showtime. To change a location, movie, date, or showtime, cancel the unwanted reservation and create a new reservation.

Refunds may take approximately seven to ten business days to appear in the original payment account. Late arrivals are not normally eligible for refunds or exchanges, and IPIC may refuse admission more than 20 minutes after the listed showtime.

For a ticket or refund problem, retain:

• The theater location
• Movie title and showtime
• Booking or confirmation information
• Seat numbers
• Purchase date and amount
• The email used for the reservation
• Screenshot of any error message
• Previous support correspondence

Do not publish the complete booking number, ticket barcode, payment-card information, or account login in a public comment.

IPIC Gift Cards After the CMX Acquisition

Existing valid IPIC gift cards may be used at CMX-operated IPIC locations when the balance and account information can be successfully verified in the transferred system.

Some gift cards may require corporate verification before redemption. Theater employees cannot manually override a gift-card balance, membership level, or points balance without prior verification through the appropriate guest-services channel.

IPIC gift cards are not accepted at former California and New York locations that are no longer affiliated with the IPIC brand.

IPIC ACCESS Memberships and Points

Eligible IPIC ACCESS memberships, points, rewards, and benefits remain available at the nine CMX-operated IPIC theaters when the account can be verified in the current system.

Members whose records originated at a former California or New York location may need to complete a one-time account verification or profile-registration process. Theater box offices generally cannot manually restore legacy points or account tiers.

For an account problem, sign in first and take screenshots of the membership level, points balance, rewards, or error message. Then use the IPIC contact form and allow time for the account to be reviewed.

How to File an IPIC Complaint

1. Start with the theater involved. Ask for a manager when the issue concerns seating, dining, cleanliness, employees, accessibility, a showtime, or a recent visit.
2. Act promptly on ticket issues. Refund and cancellation eligibility is time-sensitive and generally ends one hour before the showtime.
3. Use the contact form. Include the theater, visit date, movie, showtime, seat numbers, receipt information, and requested resolution.
4. Keep documentation. Retain receipts, booking confirmations, account screenshots, gift-card records, and previous messages.
5. Request written follow-up. Ask for confirmation or a reference number when the matter is not resolved immediately.
6. Use written correspondence when appropriate. Current company correspondence may be addressed to CB Theater Experience, LLC, 4300 Biscayne Boulevard, Suite 203, Miami, FL 33137.

IPIC advises allowing two to three business days for a response through its general contact form. Urgent matters should be directed to the local theater.

Dining, Seating and Theater-Visit Concerns

Concerns involving food quality, delayed orders, seating, auditorium temperature, cleanliness, sound, picture quality, parking, or employee interactions should be reported to the theater manager during the visit when possible.

Provide the auditorium, seat number, approximate time, receipt, and a clear description of what happened. Prompt reporting gives the theater an opportunity to inspect the issue and offer an appropriate response.

Lost and Found

Recovered property is held by the management of the theater where the item was found. Contact the theater directly and provide the visit date, movie, showtime, auditorium, seat number, and a detailed description of the item.

Identification may be required when collecting property. Do not publish passwords, full identification numbers, or private information when describing a lost wallet, telephone, or electronic device.

Accessibility and Theater Policies

IPIC states that closed-captioning and assisted-listening devices are available upon request for first-run films. Guests who need accessible seating or other accommodations should contact the theater before the showtime.

IPIC also publishes policies concerning late arrivals, bags, outside food and beverages, smoking, costumes, service animals, identification, and age requirements for R-rated movies. Review the IPIC FAQs before visiting when a policy could affect your plans.

About IPIC Theaters

IPIC describes itself as a luxury restaurant-and-movie theater brand established in 2010. The concept combines boutique auditoriums, reclining seating, in-theater dining, chef-driven menus, cocktails, private events, and premium hospitality.

IPIC founder Hamid Hashemi began developing the luxury cinema concept before the IPIC brand was established. The company previously operated as IPIC Entertainment and IPIC Theaters, LLC before the 2026 court-supervised sale.

Under its current structure, IPIC continues as a brand operated by CB Theater Experience and CMX Cinemas rather than the same standalone company described in older corporate listings.

IPIC Competitors and Related Companies

IPIC competes with luxury and dine-in theater operators such as AMC Dine-In, Cinépolis Luxury Cinemas, Alamo Drafthouse, LOOK Dine-In Cinemas, Studio Movie Grill, and premium formats offered by Regal and Cinemark.

Related corporate-office pages include:

• AMC Theatres corporate office
• Regal Cinemas corporate office
• Galaxy Theatres corporate office
• Fandango corporate office

IPIC Reviews and BBB Information

The visible feedback on this CorporateOfficeHeadquarters.com page includes a 2022 request from a local business seeking a promotional partnership. It does not provide enough information to identify a broader customer-review trend.

The legacy IPIC BBB profile currently identifies the company as not accredited and displays an F rating. The profile cites unresolved complaints, but some of its history may concern the predecessor IPIC organization and periods before the 2026 CMX acquisition.

BBB ratings are not customer-review averages and can change when complaint handling or company information is updated.

Official IPIC Resources

• IPIC official website
• IPIC contact and theater directory
• IPIC ownership and reorganization FAQ
• IPIC guest FAQs
• IPIC ACCESS membership terms
• IPIC gift-card and sales terms
• IPIC Terms of Use
• IPIC privacy statement

Frequently Asked Questions

Where is the IPIC corporate office?

The current IPIC operator lists its company address as CB Theater Experience, LLC, 4300 Biscayne Boulevard, Suite 203, Miami, FL 33137.

What is the current IPIC address?

The current company address is 4300 Biscayne Boulevard, Suite 203, Miami, Florida 33137. The former IPIC corporate address was 433 Plaza Real, Suite 335, Boca Raton, Florida 33432.

What is the IPIC corporate office phone number?

IPIC does not currently publish one centralized corporate office phone number. The legacy number is 1-561-886-3232, but it is not identified as the current corporate number on IPIC’s official website.

What is the main IPIC phone number?

IPIC uses theater-specific phone numbers. Select the location involved through IPIC.com. For general assistance, use the IPIC contact form.

Is 1-561-299-3000 the IPIC corporate phone number?

No. 1-561-299-3000 is the current IPIC Boca Raton theater and box-office number.

How do I contact IPIC customer support?

Use the official IPIC contact form. IPIC advises allowing two to three business days for a response. Contact the local theater directly for urgent matters.

Who owns IPIC Theaters?

The IPIC brand and nine participating locations are owned and operated by CB Theater Experience, LLC under CMX Cinemas.

Did IPIC file for bankruptcy?

Yes. IPIC Theaters, LLC filed for Chapter 11 reorganization in February 2026 and pursued a court-supervised sale. CMX Cinemas subsequently acquired the IPIC brand and nine locations.

Is IPIC still operating?

Yes. IPIC remains open at nine CMX-operated locations in Florida, Georgia, Maryland, New Jersey, and Texas.

Can I use an IPIC gift card in California or New York?

No. Former IPIC theaters in California and New York are no longer affiliated with IPIC or CMX Cinemas and do not participate in the IPIC gift-card or membership programs.

How do I request an IPIC refund?

Manage the reservation online using the booking information before the one-hour cancellation deadline. Refunds may take seven to ten business days to appear.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has provided corporate contact information and a public forum for consumer feedback since 2004. We review official company terms, ownership announcements, theater directories, support pages, public business records, and reader-submitted experiences when updating company information.

Page updated: August 17, 2026.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with IPIC, CB Theater Experience, LLC, CMX Cinemas, Cinemex, CinemaPlus, IPIC Theaters, LLC, any IPIC theater, associated restaurant, movie studio, ticketing provider, payment processor, or former IPIC location.

This page is provided for informational, complaint, and review purposes. Addresses, phone numbers, ownership, theater locations, showtimes, membership benefits, gift-card policies, refund rules, and support procedures may change. Verify important information through IPIC.com or the applicable theater.

IPIC Corporate Office Complaints, Reviews and Feedback

Have you visited an IPIC theater or contacted IPIC about a ticket, refund, membership, gift card, dining experience, seating issue, theater condition, accessibility request, or corporate complaint? Share your experience in the comments below.

Keep your review factual and do not include ticket barcodes, account logins, payment information, complete booking numbers, gift-card details, employee private information, or other sensitive data. Your feedback can help other readers understand how IPIC and its theaters handle guest concerns.