Looking for the current Fandango corporate office? Fandango now publishes 100 Universal City Plaza in Universal City, California, as its physical mail address. The Beverly Hills address and corporate telephone numbers found in older directories should be treated as historical.
Fandango is currently identified as a Versant Media company. Customers with ticket, refund, account, gift-card or streaming problems should use the appropriate support route before mailing a complaint to the corporate address.
Fandango Corporate Office and Headquarters Information
- Company: Fandango Media, LLC
- Parent Company: Versant Media
- Current Published Physical Mail Address: Fandango, 100 Universal City Plaza, Universal City, CA 91608, USA
- Current General Headquarters Phone: Not prominently published
- Fandango Customer-Service Number: 1-866-857-5191
- Fandango Support Center: Fandango Help
- Fandango Contact Form: Contact Fandango Support
- Refunds and Exchanges: Refund and exchange tool
- Gift-Card Balance: Check a Fandango gift card
- Fandango Streaming Support: 1-888-554-8838
- Official Website: Fandango.com
Where Is Fandango Headquarters?
Fandango publishes the following current physical mail address:
Fandango
100 Universal City Plaza
Universal City, CA 91608
This is the best current official address for readers searching for Fandango headquarters, Fandango HQ, Fandango corporate office, Fandango office address or Fandango’s mailing address.
The company does not prominently publish a universal headquarters telephone number on its current About page. The number 1-866-857-5191 is an official customer-service number for account and program questions, but it should not be described as an executive-office or dedicated corporate-complaint number.
Former Fandango Beverly Hills Address and Phone Numbers
Older directories and corporate-office pages list Fandango at 407 North Maple Drive, Beverly Hills, California 90210. They may also list 1-310-954-0278 as the corporate number and 1-310-954-0296 as a fax number.
These details are retained for historical reference because customers still encounter them online. Fandango no longer publishes the Beverly Hills address as its general physical mail address, and the old corporate number and fax are not verified as active current contacts.
Who Owns Fandango?
Fandango currently identifies itself as a Versant Media company. Versant’s media portfolio includes Fandango, Rotten Tomatoes, CNBC, USA Network, E!, SYFY, Oxygen, GolfNow and other entertainment and digital brands.
Fandango was previously associated with Comcast and NBCUniversal. Following the media-asset separation, the company’s current pages identify Versant as its parent organization. Older descriptions that call Fandango solely an NBCUniversal division should be updated.
Choose the Correct Fandango Contact Route
| Issue | Recommended Contact |
|---|---|
| Ticket confirmation, account access or purchase problem | Fandango Support or 1-866-857-5191 |
| Eligible ticket refund or exchange | Account, app, confirmation email or refund tool |
| Theater conditions, local concessions or screening problem | The theater or theater chain involved |
| Gift-card balance | Fandango gift-card balance tool |
| Fandango streaming, Vudu or FandangoNOW library issue | Streaming Support or 1-888-554-8838 |
| Unresolved corporate-level concern | Document earlier support attempts before writing to 100 Universal City Plaza |
Fandango Ticket Refunds and Exchanges
Fandango allows refunds and exchanges in certain circumstances. Customers can normally begin through their Fandango account, the mobile app or the purchase-confirmation email.
Current policy states that a request generally must cover the entire order and be started before the applicable theater-specific deadline. Convenience fees are generally nonrefundable. Gift-card purchases may be exchanged but are not refunded to the gift card, and purchases involving theater loyalty programs or theater gift cards may need to be handled by the theater.
Because refund eligibility varies, review the current Fandango ticket and concessions policy before escalating a complaint.
Fandango Corporate Complaint Escalation
- Identify who handled the transaction. Confirm that the purchase was made through Fandango and not directly from a theater or another ticket website.
- Use the account or confirmation email. Try the refund, exchange or ticket-retrieval tools connected to the order.
- Contact Fandango Support. Use the support form or call 1-866-857-5191.
- Request a case number. Save the date, response and requested resolution.
- Escalate unresolved matters in writing. Use the current Universal City mailing address and include only copies of necessary records.
Do not publish ticket barcodes, QR codes, confirmation numbers, account email addresses, payment details or gift-card numbers in a public review.
Fandango Ticketing vs. Theater Operations
Fandango sells tickets and certain concessions on behalf of participating theaters. It does not operate those theaters, establish their showtimes, control their ticket inventory or set their box-office and concession prices.
Contact the theater for complaints involving auditorium conditions, local staff, projection, seating, parking, theater accessibility, onsite concessions or a canceled screening. Contact Fandango when the problem involves a Fandango transaction, account, confirmation, app or eligible refund request.
Fandango Streaming, Vudu and FandangoNOW
Fandango’s streaming service includes services previously known as Vudu and FandangoNOW. Customers with purchased-movie libraries, playback failures, device compatibility, streaming charges or account-linking problems should use the streaming support route rather than ordinary movie-ticket support.
Current streaming policy directs customers to support.vudu.com or 1-888-554-8838. Some older devices stopped supporting the Vudu app after December 10, 2024, but this was not a global shutdown of the streaming service.
Fandango Scam and Fake Support Warning
Be cautious of sponsored listings, fake refund pages and unofficial telephone numbers claiming to represent Fandango. A scammer may request a ticket barcode, verification code, gift-card number, password, full payment-card number or remote access to a device.
Use Fandango.com, the official support center, the confirmation email or the telephone numbers verified above before sharing account information.
About Fandango
Founded in 2000, Fandango Media operates movie-ticketing, entertainment-information and streaming services. Its portfolio includes Fandango, MovieTickets, Flixster, Rotten Tomatoes, Movieclips and Fandango streaming services.
Fandango works with major theater exhibitors and independent cinemas, providing movie information, showtimes, trailers, ticket purchasing and related digital services.
Fandango Competitors and Theater Partners
Fandango’s most direct online movie-ticketing competition includes Atom Tickets and theater chains that sell tickets through their own websites and apps. MovieTickets.com should not be called a competitor because it is part of Fandango’s portfolio.
Fandango also overlaps with broader ticketing and entertainment companies such as Ticketmaster and StubHub. Theater companies including Regal Cinemas and IPIC are potential direct-ticketing alternatives while also participating in the theatrical exhibition market.
Fandango Reviews and Complaints
CorporateOfficeHeadquarters.com currently displays two Fandango reviews, dated December 26, 2024, and January 31, 2025. Both reviewers selected one star, producing an average rating of 1.0 out of 5.
One reviewer described difficulty signing in on certain devices and delayed support follow-up. The other described a device-support problem involving the former Vudu app. These comments reflect individual experiences and do not establish what happens with every account, device or ticket purchase.
Frequently Asked Questions
Where is Fandango headquarters?
Fandango publishes 100 Universal City Plaza, Universal City, CA 91608, as its physical mail address.
What is Fandango’s corporate phone number?
Fandango does not prominently publish a current general headquarters number. Its official customer-service number is 1-866-857-5191.
Is the Beverly Hills address still Fandango headquarters?
Fandango’s current About page lists Universal City. The former 407 North Maple Drive address should be treated as historical.
Who owns Fandango?
Fandango identifies itself as a Versant Media company.
Is MovieTickets.com a Fandango competitor?
No. MovieTickets.com is part of Fandango Media’s brand portfolio.
Is Fandango the same as Vudu or FandangoNOW?
Vudu and FandangoNOW are legacy names associated with Fandango’s streaming services. Streaming issues should be directed to Fandango streaming support.
How do I request a Fandango refund?
Begin through your Fandango account, mobile app, purchase-confirmation email or the online refund tool. Eligibility and deadlines depend on the order and theater policy.
Related Resources
- Official Fandango company information
- Fandango corporate ownership
- Fandango Support Center
- Fandango refunds and exchanges
- Fandango customer service, refunds and ticket help
- Regal Cinemas corporate office
- IPIC corporate office
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides headquarters addresses, ownership information, corporate contacts, complaint guidance and reader reviews. This page distinguishes Fandango’s current Universal City mailing address from its former Beverly Hills office and separates ticket, theater and streaming issues.
Page Update Note
This page was updated on August 17, 2026, to reflect Fandango’s Universal City address, Versant Media ownership, current support contacts, refund resources, streaming support and reader-review information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Fandango Media, LLC, Versant Media, any theater, gift-card issuer, payment provider or streaming-device manufacturer. This page is for informational, corporate-office, review and complaint purposes only.
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