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  • Magnavox Corporate Office: Phone Numbers, Warranty and Complaints

Magnavox Corporate Office: Phone Numbers, Warranty and Complaints 

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Magnavox corporate office functions are now associated with Curtis International Ltd., which acquired the global rights to the Magnavox brand in January 2025. The current Magnavox website lists the Curtis International head office at 7045 Beckett Drive, Unit 15, Mississauga, Ontario L5S 2A3, Canada.

Magnavox customer service is divided by product category. Television support, air-conditioner support, and audio or DVD support use different telephone numbers, email addresses, hours, and service providers.

Quick answer

Magnavox Corporate Office and Head Office Information

  • Brand: Magnavox
  • Current global brand-rights owner: Curtis International Ltd.
  • Current Magnavox head office address: Curtis International Ltd., 7045 Beckett Drive, Unit 15, Mississauga, Ontario L5S 2A3, Canada
  • Television customer-service number: 1-800-968-9853
  • Air-conditioner customer-service number: 1-855-368-8606
  • Audio, DVD and accessory support number: 1-888-312-7219
  • Business sales and distribution email: sa***@*******nt.com
  • Official website: Magnavox.com
  • Official support: Magnavox Support

Magnavox does not prominently publish one universal customer-service number or a separate corporate switchboard for every product. The correct number depends on the product category and, for some older products, the company that manufactured or distributed the particular model.

Outdated information warning: The former Nashville address, 1-800-225-0230, and 1-800-605-8610 do not appear on Magnavox’s current official support page. Magnavox is also no longer accurately described simply as a brand under Philips because Curtis International acquired the global Magnavox brand rights in January 2025.
Magnavox corporate office and customer service information
Magnavox corporate office and product-support information. Television customer service: 1-800-968-9853.

Magnavox Customer-Service Phone Numbers

Product category Telephone and email Published hours
Televisions and TV/DVD combinations 1-800-968-9853
su******@******cs.com
Daily, 8:00 a.m.–12:00 midnight Eastern Time
Air conditioners in the United States 1-855-368-8606
in**@********ty.com
Verify current availability with the support provider
Audio products, portable DVD players, DVD players and soundbars 1-888-312-7219
cr*******************@*************ts.com
Monday–Friday, 10:00 a.m.–6:00 p.m. Eastern Time
Cameras, projectors, television antennas, and A/V or power accessories 1-888-312-7219
cr*******************@*************ts.com
Monday–Friday, 10:00 a.m.–6:00 p.m. Eastern Time
Other or older Magnavox products Check support using the product category and model number Varies by product and support partner

Choose Magnavox Support Based on the Product

Magnavox-branded products may be supported by different companies. Calling the wrong number can result in delays or referrals between support providers.

  • Television or TV/DVD combination: Call 1-800-968-9853.
  • Air conditioner: Call 1-855-368-8606.
  • Soundbar, shelf stereo, boombox, clock radio, headphones, or other audio product: Call 1-888-312-7219.
  • DVD or portable DVD player: Use the audio, DVD and accessory support route.
  • Television antenna, projector, camera, charger, remote, or A/V accessory: Use the accessory-support route or check the product manual.
  • Heater, fan, dehumidifier, kitchen appliance, or another product: Check the current support page and product manual for the responsible provider.
  • Older or discontinued model: Use the complete model number to determine which manufacturer or licensee originally supplied the product.

What to Have Before Contacting Magnavox

  • Product category
  • Complete model number
  • Serial number
  • Purchase date
  • Retailer or website where the product was purchased
  • Receipt or other proof of purchase
  • Description of the problem
  • Error code, message, or indicator-light pattern
  • Photographs or video showing the problem
  • Troubleshooting steps already attempted
  • Information about connected devices, apps, cables, or services
  • Previous case, repair, or reference number
  • The resolution requested

Provide complete serial numbers, receipts, addresses, photographs, and payment details only through a private official support channel. Do not post them in a public review.

Magnavox Warranty and Repair Help

Magnavox does not publish one universal warranty period covering every product. Warranty eligibility can depend on the model, purchase date, retailer, product condition, original warranty document, and support partner responsible for the product.

For a television warranty claim, Magnavox states that customers should be prepared to provide:

  • The model number shown on the product
  • The serial number shown on the product
  • The purchase date
  • A bill of sale or receipt confirming the retailer and purchase date

Keep the original receipt throughout the warranty period. A card statement may confirm a payment but might not identify the exact product or seller information needed for a warranty claim.

Product Damaged When Purchased

Magnavox’s current television-support guidance distinguishes physical damage from a manufacturing defect. If a new product is visibly damaged:

  1. Stop assembling or operating it if continued use could be unsafe.
  2. Photograph the product, box, shipping label, and packaging.
  3. Keep all accessories and packing material.
  4. Contact the retailer promptly about an exchange or refund.
  5. Contact the delivery carrier if directed by the retailer.
  6. Contact the appropriate Magnavox support provider if the retailer believes the problem is a manufacturing defect.

The retailer controls its return and exchange policy. The responsible Magnavox support provider controls manufacturer-warranty decisions.

Magnavox Repairs and Service Centers

Contact the appropriate support team before arranging a repair while the product may be covered by a manufacturer warranty.

Ask support:

  • Whether troubleshooting must be completed first
  • Whether the product is still covered
  • Whether an authorized service provider is required
  • Who pays for transportation or shipping
  • Whether a repair estimate is required
  • Whether the product will be repaired or replaced
  • Which accessories should be included or removed
  • How personal information should be removed from a smart device

Do not ship a product to the Mississauga head office or an address found through a third-party website unless the responsible support provider supplies current written instructions.

How to Escalate a Magnavox Complaint

  1. Identify the product category. Determine whether the complaint involves a television, air conditioner, audio product, DVD player, soundbar, antenna, appliance, or accessory.
  2. Contact the correct support provider. Use the telephone number or email address published for that product category.
  3. Provide the required records. Have the model number, serial number, receipt, purchase date, photographs, and problem description ready.
  4. Complete reasonable troubleshooting. Record each step and the result.
  5. Ask for a case number. Save the representative’s name or department, date, time, and proposed resolution.
  6. Request the warranty decision in writing. Ask whether the product qualifies for repair, replacement, refund review, parts, or another remedy.
  7. Contact the retailer when appropriate. Retailers normally control immediate returns, exchanges, delivery damage, and store protection plans.
  8. Follow up through the same case. Reference the existing case number rather than beginning an unrelated request.

A corporate mailing address is not a substitute for the product-specific warranty and repair process.

Common Magnavox Product Complaints and Support Issues

Television Picture, Sound, and Power Problems

Before contacting television support, check the power connection, selected input, cables, remote batteries, connected equipment, and whether the television menu appears.

A no-picture or no-sound problem could involve:

  • The television
  • A power outlet or cable
  • An HDMI or antenna connection
  • A cable or satellite box
  • An external streaming device
  • An internet or streaming-service outage
  • An incorrect input selection

Do not open the television cabinet or touch internal components. Televisions can contain dangerous electrical components even after being disconnected from power.

Magnavox Roku TV and Streaming Complaints

Magnavox television support may assist with television hardware and built-in features. Other companies may be responsible for:

  • Only one streaming app fails: Contact the app provider.
  • Subscription or password issue: Contact the streaming service.
  • Internet outage: Contact the internet provider.
  • External streaming player: Contact that device’s manufacturer.
  • Television will not connect to any network: Check the router, then contact Magnavox television support.

Before returning, repairing, replacing, or selling a smart television, sign out of accounts and remove saved personal information when possible.

Magnavox Audio, CD Player, and Shelf-System Complaints

Audio complaints may involve:

  • A unit that does not power on
  • A CD that will not load or play
  • Bluetooth pairing problems
  • No sound from speakers
  • A remote control that does not respond
  • A display or button failure
  • An input that will not change
  • A product that stopped working during the warranty period

Have the complete model number, purchase receipt, problem description, and troubleshooting results ready before calling 1-888-312-7219.

Magnavox Air-Conditioner Complaints

For an air-conditioner concern, record the model and serial numbers, purchase date, room size, installation details, and any displayed error code.

Stop using the unit if it produces smoke, a burning odor, damaged wiring, severe leaking, or another possible safety hazard. Electrical and refrigerant repairs should be performed only by properly qualified professionals.

Magnavox Manuals and Replacement Remotes

Use the official Magnavox manuals page to search by model number, item number, or product keyword. Confirm that the manual exactly matches the label on the product.

Magnavox’s television-support page refers customers to Remotes.com for many replacement television remotes. That is a separate retailer, so verify compatibility, shipping, and return terms before ordering.

Possible Fake Magnavox Support Numbers

Use telephone numbers and email addresses published on Magnavox.com or the updated Magnavox Customer Service Numbers guide.

Be cautious when a supposed support representative:

  • Requests a password or one-time verification code
  • Demands payment through gift cards or cryptocurrency
  • Requests remote control of a computer or telephone
  • Promises a refund after collecting banking credentials
  • Directs you to ship a product to an unverified address
  • Claims that immediate payment is required to preserve the warranty

Magnavox Reviews and Complaints

One Magnavox review was visible on CorporateOfficeHeadquarters.com when this page was updated. The reviewer described purchasing two Magnavox MM442-WH three-piece CD shelf systems and reported that both units stopped working within several months. The reviewer requested a refund.

One review is not enough to establish a general product-quality or customer-service pattern for all Magnavox products.

Helpful Magnavox reviews identify:

  • The product category and model
  • The approximate purchase date
  • The retailer
  • How long the product operated before the problem began
  • The support number or email used
  • Whether the product was under warranty
  • The response received
  • Whether the complaint was resolved

Do not publicly post complete serial numbers, receipts, shipping labels, payment information, home addresses, account passwords, verification codes, or private employee information.

About Magnavox and Curtis International

Magnavox is a historic American consumer-electronics brand whose origins date to 1917. The brand became known for audio equipment, radios, televisions, home-entertainment products, and the Magnavox Odyssey video game system introduced in 1972.

Philips acquired Magnavox during the 1970s. Magnavox-branded products were later manufactured and distributed through different licensing arrangements and product partners.

Curtis International Ltd. announced in January 2025 that it had acquired all global rights to the Magnavox brand. Current Magnavox product categories include:

  • Smart televisions
  • Television/DVD combinations
  • Portable DVD players
  • Clock radios and boomboxes
  • Portable speakers and home audio
  • Headphones
  • Air conditioners and dehumidifiers
  • Heaters and fans
  • Television antennas and mounts
  • Charging, battery, remote-control, and A/V accessories
  • Selected home and kitchen appliances

Because Magnavox products have been manufactured or supported through different companies over time, customers should use the model number and current official support page instead of assuming one company services every historical Magnavox product.

Magnavox Competitors and Related Corporate Office Pages

Magnavox competes with television, audio, appliance, and electronics brands including Samsung, LG, Sony, TCL, Hisense, RCA, and Sylvania.

Related corporate-office pages include:

Official and Related Magnavox Resources

Frequently Asked Questions About Magnavox Corporate Office

Where is Magnavox corporate office?

Magnavox corporate functions are associated with Curtis International Ltd. The current official support site lists Curtis International at 7045 Beckett Drive, Unit 15, Mississauga, Ontario L5S 2A3, Canada.

What is the Magnavox corporate office phone number?

Magnavox does not prominently publish one universal corporate telephone number for every product. Customers should use the product-specific support numbers published on Magnavox.com.

What is the Magnavox customer-service number?

The correct Magnavox customer-service number depends on the product:

Is 1-800-605-8610 still the Magnavox customer-service number?

The number 1-800-605-8610 appears on older third-party listings but is not included on Magnavox’s current official support page. Use the product-specific contacts published on Magnavox.com.

Is Magnavox still owned by Philips?

No. Philips historically owned Magnavox, but Curtis International Ltd. announced that it acquired all global rights to the Magnavox brand in January 2025.

Who owns Magnavox now?

Curtis International Ltd. owns the global rights to the Magnavox brand.

How do I file a Magnavox complaint?

Identify the product category, contact the responsible support provider, provide the model number and purchase records, request a case number, and ask for the warranty decision or proposed resolution in writing.

How do I make a Magnavox warranty claim?

Contact the support provider responsible for your product. Be prepared to provide the model number, serial number, purchase date, receipt, and description of the defect.

How do I find a Magnavox manual?

Use the official Magnavox Manuals and Downloads page and search by the complete model or item number.

What should I do if my Magnavox product arrived damaged?

Photograph the product and packaging, keep the receipt and shipping materials, and contact the retailer promptly about its return or exchange process.

Can I mail a Magnavox product to the corporate office?

Do not mail a television, appliance, audio product, accessory, receipt, or warranty claim to the Mississauga head office unless Magnavox or its responsible support provider gives you written instructions.

What products does Magnavox make?

Current Magnavox product categories include televisions, audio products, DVD players, speakers, air conditioners, dehumidifiers, heaters, fans, antennas, batteries, mounts, accessories, and selected home appliances.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches headquarters addresses, brand ownership, corporate telephone numbers, customer-service routes, warranty contacts, complaint procedures, company information, and reader reviews.

Whenever possible, information is verified through official company websites, support pages, manuals, warranty resources, corporate announcements, and current company disclosures.

Page Update Note

This Magnavox corporate-office page was reviewed and updated on September 1, 2026. The update replaces the obsolete Nashville address with the current Curtis International head-office information; corrects the former Philips ownership description; removes reliance on 1-800-225-0230 and 1-800-605-8610; adds the current television, air-conditioner, audio, DVD, soundbar, antenna, and accessory support contacts; adds warranty and repair guidance; summarizes the one visible COH review; links to the updated CustomerServiceNumbers.com Magnavox guide; preserves and centers the existing image; and adds separate navigation links for reading reviews and leaving a review.

Disclaimer

CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Magnavox, Curtis International Ltd., Philips, Funai, any Magnavox manufacturer or licensee, any retailer, repair provider, warranty administrator, employee, executive, contractor, or related organization.

This page is for informational and review purposes only. Brand ownership, corporate addresses, support telephone numbers, email addresses, product categories, warranty terms, repair procedures, manuals, and support-provider responsibilities can change. Verify important information through Magnavox.com and the written warranty supplied with the product.

Share Your Magnavox Experience

Have you contacted Magnavox television support, air-conditioner support, audio or DVD support, a retailer, repair provider, or warranty administrator about a complaint? Share your Magnavox review below.

Helpful reviews mention the product category, model, approximate purchase date, retailer, support route used, response received, and whether the company repaired, replaced, refunded, or otherwise resolved the problem.

Do not post complete serial numbers, receipts, shipping labels, payment-card information, account passwords, verification codes, home addresses, private telephone numbers, personal email addresses, medical information, or private employee details.

Magnavox Item

December 6, 2023

Magnavox MM442-WH 3-Piece Top Loading CD Shelf System with Digital PLL FM Stereo Radio, Bluetooth Wireless Technology, and Remote Control in White | Blue Lights | LED Display | AUX Port Compatible /

I have purchase 2 of these now, The first one broke less than 6 months in, and now this latest one broke, purchased May 2023. POINTLESS to keep re ordering and throwing away $50+ dollars. Playing one CD every other day, seems to be more than it can handle. I would like a REFUND.

C