MyPillow corporate operations are based in Chaska, Minnesota. My Pillow, Inc. is the bedding and home-products company founded by Mike Lindell and best known for its MyPillow bed pillows. The company now sells a much broader selection of products, including sheets, mattresses, mattress toppers, towels, slippers, clothing and other home goods.
This page provides the current MyPillow corporate address, customer-service phone numbers, ordering number, email support, return and warranty resources, outlet-store information and complaint-escalation options.
Important address update: Older MyPillow listings commonly show 343 East 82nd Street in Chaska. MyPillow’s current Terms & Conditions identify 1550 Audubon Road, Chaska, MN 55318 as the company’s address for legal notices. Customers should use MyPillow’s current support channels before mailing a return, product or complaint because different matters can require specific instructions.
MyPillow Corporate Office and Customer Service
- Company: My Pillow, Inc.
- MyPillow Corporate / Legal Address: 1550 Audubon Rd., Chaska, MN 55318, USA
- MyPillow Customer Service Phone Number: 1-800-308-1299
- Secondary Customer Service / Return Number: 952-442-6199
- MyPillow Order / Sales Phone Number: 1-800-544-8939
- Customer Service Hours: Monday-Friday, 7 a.m.-7 p.m. Central Time; closed Saturday and Sunday
- Customer Service Email: He**@******ow.com
- Contact Form: Contact MyPillow
- Help Center: MyPillow Support
- Returns and Exchanges: Start a MyPillow Return or Exchange
- Guarantee: MyPillow Money-Back Guarantee
- Warranty: MyPillow Warranty Information
- Store Locator: MyPillow Store Locator
- Official Website: MyPillow.com
Where Is MyPillow Headquarters?
MyPillow is based in Chaska, Minnesota. The company’s current Terms & Conditions direct formal legal notices to:
My Pillow, Inc.
Attn: Legal Department
1550 Audubon Rd.
Chaska, MN 55318
USA
This is a more current corporate mailing reference than the 343 East 82nd Street address found in older MyPillow listings.
Because MyPillow operates corporate, manufacturing, warehouse and retail facilities in Minnesota, customers should not assume that every MyPillow location is a corporate headquarters or an appropriate destination for product returns.
Is 343 East 82nd Street Still the MyPillow Corporate Address?
343 East 82nd Street in Chaska has been associated with MyPillow in older corporate and business records. It is also the address currently displayed on older versions of this CorporateOfficeHeadquarters.com page.
MyPillow’s more recent published terms instead identify 1550 Audubon Road in Chaska for formal notices to the company. For that reason, this page now uses the Audubon Road address as the primary current corporate address.
Customers mailing a return should not simply send merchandise to either corporate address. MyPillow requires customers to follow its current return process and obtain a Return Merchandise Authorization when required.
MyPillow Customer Service
MyPillow’s primary customer-service phone number is 1-800-308-1299.
MyPillow currently lists U.S.-based customer support hours as:
- Monday-Friday: 7 a.m.-7 p.m. Central Time
- Saturday-Sunday: Closed
Customers can also email He**@******ow.com or use the official online contact form.
Reasons to contact MyPillow customer service may include:
- Order status
- Billing questions
- Returns and exchanges
- Refund questions
- Damaged or incorrect merchandise
- Warranty questions
- Product information
- Missing items
- Promo-code or pricing questions
- Account or subscription questions
MyPillow Order and Sales Phone Number
Customers who want to place an order by phone can call 1-800-544-8939.
This is the current “Order Now” number displayed throughout MyPillow.com. Older listings sometimes show 1-855-974-5569 as the MyPillow sales number, but the current official website prominently uses 1-800-544-8939.
For an existing order, refund, billing problem or return, customers should use the customer-service number at 1-800-308-1299 instead.
What Is 952-442-6199?
MyPillow continues to publish 952-442-6199 in its current Terms & Conditions as a number customers can use to obtain return authorization or contact customer service.
Older online listings frequently label this as the “MyPillow corporate phone number.” Because the company’s current website groups it with customer-service and return assistance rather than specifically identifying it as a corporate switchboard, this page does not describe it as a dedicated headquarters number.
MyPillow Returns and Refunds
MyPillow’s general terms provide a return period of 60 days from the date a customer receives the original order, unless a different return policy applies to the specific product.
Under the general return policy:
- Eligible items must be returned within the applicable return period.
- Original shipping costs are generally excluded from the refund.
- Customers are generally responsible for return costs.
- Bundled items, including qualifying free or bonus items, may need to be returned together for full purchase credit.
- A Return Merchandise Authorization may be required.
- Product-specific return terms can differ from the general policy.
Customers should begin through the official MyPillow return and exchange system or call customer service before shipping merchandise.
MyPillow Money-Back Guarantee
MyPillow currently advertises a 60-day money-back guarantee for qualifying MyPillow products. Under the general guarantee, My Pillow, Inc. says it will refund the purchase price, less applicable shipping costs, when an eligible product is returned within the stated period.
Some products have different guarantees. For example, certain MyPillow mattresses are currently advertised with a six-month money-back guarantee. Customers should therefore review the terms shown with the particular product they purchased rather than assuming the standard pillow policy applies to every item.
MyPillow Warranty
MyPillow’s warranty-registration page currently advertises a 10-year warranty covering workmanship and material defects in MyPillow products. Under that published warranty, MyPillow states that a defective qualifying product will be replaced with a product of equal or greater value and that the company will cover shipping charges.
Warranty eligibility and procedures can depend on the product, purchase and circumstances. Keep the original order confirmation or receipt and contact MyPillow before shipping anything for warranty service.
MyPillow Email Support
MyPillow’s current support page lists He**@******ow.com for customer-service email assistance.
The company also provides an online contact form where customers can submit their name, email address, phone number and message.
For an urgent order, billing or return issue, calling customer service can provide a faster way to establish a support record.
MyPillow Outlet Store
MyPillow’s current store locator lists an official outlet store in Shakopee, Minnesota:
- MyPillow Official Outlet Store: 5651 Innovation Blvd., Suite 500, Shakopee, MN 55379
- Outlet Phone Number: 952-826-8513
The Shakopee outlet is a retail location and should not be confused with MyPillow’s Chaska corporate address. Store hours can change, so customers planning a visit should check the official MyPillow store locator first.
How to Escalate a MyPillow Complaint
If a MyPillow order, return, refund, warranty or customer-service problem remains unresolved, keep a clear record before escalating it.
- Start with customer service: Call 1-800-308-1299, email He**@******ow.com or use MyPillow’s online contact form.
- Keep the order information: Save the order number, purchase date, products ordered and payment confirmation.
- Document the problem: Take photographs of damaged, incorrect or defective merchandise when useful.
- Keep return information: Save any RMA, return label, shipping receipt and tracking information.
- Record previous contacts: Note when you called or emailed and what response was provided.
- Request further review: Ask customer service to escalate an unresolved issue to a supervisor or appropriate department.
- Use written correspondence when necessary: For an appropriate formal matter, MyPillow’s current published legal-notice address is 1550 Audubon Rd., Chaska, MN 55318.
If the problem concerns a credit-card charge or refund that remains unresolved, customers can also contact their card issuer to understand applicable dispute rights and deadlines.
About MyPillow
MyPillow was developed by founder Mike Lindell beginning in 2004. The company initially built its business around its adjustable-fill pillow and grew through home shows, fairs, direct-response advertising and television infomercials.
MyPillow later expanded beyond its original pillow into a broader home and sleep-products business. Its current website offers products in categories including:
- Bed pillows and specialty pillows
- Sheets and pillowcases
- Mattresses
- Mattress toppers and pads
- Blankets and comforters
- Towels and bath robes
- Slippers and clothing
- Kitchen textiles
- Pet products
MyPillow continues to operate its e-commerce business and Minnesota facilities.
Who Is the CEO of MyPillow?
Mike Lindell is the founder, inventor and CEO of MyPillow. MyPillow’s current warranty materials continue to identify Lindell as its CEO.
Lindell developed the original MyPillow product and has remained closely associated with the company’s advertising and direct-to-consumer sales strategy.
MyPillow Human Resources and Jobs
A dedicated public MyPillow Human Resources phone number or current corporate careers page was not verified on the company’s main website for this update.
People seeking employment information should avoid assuming that the customer-service or order line is a dedicated HR department. Current job openings, when available, may also be advertised through recruiting services or local employment listings.
MyPillow Competitors and Related Corporate Offices
MyPillow competes with pillow, mattress, bedding and home-comfort brands as well as specialty mattress retailers and direct-to-consumer sleep companies. Competitors can vary by product because MyPillow now sells considerably more than pillows.
- Sleep Number Corporate Office — mattresses, pillows, bedding and sleep products
- Mattress Firm Corporate Office — national mattress and bedding retailer
- Serta Corporate Office — mattresses and sleep products
Other competitors in parts of MyPillow’s product range include Tempur-Pedic, Purple, Casper and other direct-to-consumer bedding companies.
MyPillow Reviews on CorporateOfficeHeadquarters.com
The current MyPillow CorporateOfficeHeadquarters.com page has one visible reader review. The review, posted November 18, 2024, is positive and specifically praises the company’s pillows and bed covers.
Because only one firsthand review is currently visible, it is not enough evidence to establish broad positive or negative customer-service trends for MyPillow.
Readers who have dealt directly with MyPillow customer service, ordering, returns, warranties, refunds or a MyPillow retail location are invited to share a specific firsthand experience below.
Frequently Asked Questions
Where is MyPillow headquarters?
MyPillow is based in Chaska, Minnesota. Current MyPillow Terms & Conditions identify 1550 Audubon Rd., Chaska, MN 55318 as the address for formal notices to My Pillow, Inc.
What is the MyPillow corporate office address?
The current corporate/legal mailing address published by MyPillow is 1550 Audubon Rd., Chaska, Minnesota 55318.
Is 343 East 82nd Street still the MyPillow headquarters address?
343 East 82nd Street appears in older MyPillow corporate listings. MyPillow’s more recent published terms use 1550 Audubon Road in Chaska for formal company notices, so this page uses the Audubon Road address as the more current corporate contact.
What is the MyPillow customer service phone number?
MyPillow’s primary customer-service number is 1-800-308-1299.
What are MyPillow customer service hours?
MyPillow currently lists customer-service hours as Monday through Friday from 7 a.m. to 7 p.m. Central Time. The support team is closed Saturday and Sunday.
What is the MyPillow corporate phone number?
MyPillow does not currently distinguish a dedicated headquarters switchboard on its main support site. Its current terms list 952-442-6199 and 1-800-308-1299 for customer service and return authorization.
What is the MyPillow order phone number?
MyPillow currently advertises 1-800-544-8939 for telephone orders.
Can I email MyPillow customer service?
Yes. MyPillow’s current support page lists He**@******ow.com for customer-service email support.
How do I return a MyPillow product?
Start through MyPillow’s current online return/exchange process or call 1-800-308-1299. MyPillow’s terms require return authorization in applicable cases, so customers should obtain instructions before mailing merchandise.
Does MyPillow have a money-back guarantee?
MyPillow’s general policy provides a 60-day money-back period for qualifying products, although product-specific policies can differ. Certain mattresses, for example, are advertised with a longer money-back period.
How long is the MyPillow warranty?
MyPillow currently advertises a 10-year warranty for workmanship and material defects in qualifying MyPillow products. Review the warranty applicable to the specific product before filing a claim.
Where is the MyPillow outlet store?
MyPillow’s current store locator lists its official outlet at 5651 Innovation Blvd., Suite 500, Shakopee, MN 55379. The outlet phone number is 952-826-8513.
Who owns MyPillow?
My Pillow, Inc. is a privately held company founded by Mike Lindell. Lindell continues to be identified by MyPillow as the company’s inventor and CEO.
Who is the CEO of MyPillow?
Mike Lindell is the founder, inventor and CEO of MyPillow.
How do I file a complaint with MyPillow?
Begin with customer service at 1-800-308-1299 or He**@******ow.com. Keep your order information, dates, return tracking and previous correspondence. If the initial support contact cannot resolve the problem, request further review and clearly state the resolution you are seeking.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate and customer-service phone numbers, complaint-escalation information and reader reviews. This MyPillow page distinguishes the company’s current Chaska corporate address from older addresses and separates customer service, telephone ordering, returns and retail-store contacts so readers can choose the appropriate route.
Page Update Note
This MyPillow page was updated on August 19, 2026, to replace the older 343 East 82nd Street listing with the current 1550 Audubon Road corporate/legal address, verify customer-service phone numbers and hours, replace the former sales number with the current 1-800-544-8939 order number, update email support, add current return and warranty information, distinguish the Shakopee outlet from the corporate office, and summarize the single visible CorporateOfficeHeadquarters.com reader review.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with My Pillow, Inc., Mike Lindell or any MyPillow retail location. This page is provided for informational, review, complaint and feedback purposes. Company names, trademarks and logos belong to their respective owners.
Addresses, phone numbers, customer-service hours, return requirements, guarantees, warranties, store locations and policies can change. Confirm time-sensitive information directly with MyPillow before mailing merchandise, sending formal correspondence or making a purchase.
MyPillow Complaints, Reviews and Feedback
Have you contacted MyPillow corporate offices, customer service, order support, returns, warranty service or a MyPillow store? Share a firsthand review below. Useful feedback may address pillows, bedding, mattresses, shipping, order accuracy, refunds, returns, warranties, customer service or complaint handling.
Describe what happened, approximately when it occurred, which MyPillow contact route you used and how the company responded. Do not publish complete order numbers, payment information, passwords, home addresses or other sensitive personal information.