How to Contact Champs Corporate Office Headquarters
311 Manatee Avenue West
Bradenton, FL 34205 USA
Corporate Phone Number: 1-941-748-0577
Customer Service Number: 1-800-991-6813
International Callers: 1-715-261-9588
Fax Number: n/a
311 Manatee Avenue West
Bradenton, FL 34205 USA
Corporate Phone Number: 1-941-748-0577
Customer Service Number: 1-800-991-6813
International Callers: 1-715-261-9588
Fax Number: n/a
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I am starting to get tired with Champs, Footlocker, & Footaction APPS. it is bad enough I am not getting shoes through them, but what happen today was top notch. I had a pair of Jordan 11 lows white/ Unc reserved at the champs in Westland mall in the Hialeah fl. They sold my shoes to another customer which did not have shoes reserved. The manager had the face to tell me they sold it to another customer who reserved a size 8 and I reserved a size 13. what good is to reserve a pair of shoes if store management can sell them to someone else. the Champs, Footlocker, and Footaction app is a fraud. These are the things that will not get to top management. Corporate really does not care about it's customers all they care is to make money. I AM GOING TO CALL CORPORATE AND LEAVE A MESSAGE ON EVERY VOICE MAIL I CAN.
I received the worst customer service on Saturday, 02/25/17. I woke up early and purchased the Alternate 8s from your site. Payment was successful and I received my order confirmation. Nine hours later, I received an email saying that my order was cancelled due to verification. No other explanation. Can you say LIVID?!? I just purchased something from both champs and footlocker a day prior using the same payment method so why suddenly there's a problem???
I called the verification number and spoke to a rude rep and even more rude supervisor! No one could tell me what needed to be verified and had the nerve to accuse me of fraud and told me to next time use PayPal!! And of course my item is sold out! And of course there's a hold on my money! Is this how you treat your customers??? Accuse them of fraud and cancel their items without notice??. I am speaking with corporate and I have told everyone to take their business elsewhere! DO NOT patronize Champs, Footlocker, eastbay, or Footaction!!!