NEXT plc’s registered head office is located on Desford Road in Enderby, Leicester, England. The current published NEXT head office telephone number is 0333 777 4577. Customers needing help with an online order, delivery, return, refund, payment, nextpay account, gift card, product complaint or store experience should normally contact NEXT Customer Services on 0333 777 8000 rather than calling the corporate office.
NEXT is a British fashion, homeware, beauty and lifestyle retailer operating stores, websites, financial services and online retail platforms. Its corporate office, Customer Services team, individual stores, furniture department, NEXT Finance operation, delivery carriers and third-party brands have different responsibilities. This page explains the correct contact route and how to escalate an unresolved NEXT complaint.
NEXT Head Office Contact Information
- Parent Company: NEXT plc
- Online Retailer: Next Retail Limited
- Registered Head Office Address: NEXT plc, Desford Road, Enderby, Leicester, LE19 4AT, United Kingdom
- NEXT Head Office Phone Number: 0333 777 4577
- International Head Office Format: +44 333 777 4577
- NEXT Customer Service Phone Number: 0333 777 8000
- Furniture and Upholstery Enquiries: 0333 777 8999
- Dedicated Complaints Number: 0333 777 8247
- Customer Service Email: cu***********@*****co.uk
- Customer Service Hours: Monday–Friday, 8:00 a.m.–9:00 p.m.; Saturday–Sunday, 8:00 a.m.–7:00 p.m.
- Official Shopping Website: Next.co.uk
- NEXT Help Centre: NEXT Customer Help
- Online Contact, Chat and WhatsApp: Contact NEXT
- Order and Account Sign-In: NEXT My Account
- Returns Policy: NEXT Returns Policy
- Return Methods: How to Return a NEXT Order
- Delivery Information: NEXT Delivery Options
- Complaint Process: NEXT Complaints Procedure
- Store Locator: Find a NEXT Store
- NEXT Unlimited: NEXT Unlimited Delivery
- NEXT Credit Options: nextpay and Pay in 3
- Gift-Card Balance Number: 0333 777 8800
- Gift Cards: NEXT Gift Cards
- Product Recalls: NEXT Product Recalls
- Product-Safety Email: sa****@*****co.uk
- Data Protection Email: da************@*****co.uk
- Privacy Policy: NEXT Privacy Policy
- Careers: NEXT Careers
- Corporate Website: NEXT plc
- Investor Relations: NEXT Investor Relations
- NEXT plc Company Number: 04412362
- Next Retail Limited Company Number: 04521150
NEXT does not prominently publish public walk-in hours for its Enderby head office. Customers should not visit the corporate office to collect an order, return clothing, exchange furniture, obtain a refund, pay a nextpay account, apply for a store job or resolve a complaint unless NEXT has provided specific instructions.
Where Is NEXT Head Office?
NEXT plc’s registered head office is located at:
NEXT plc
Desford Road
Enderby
Leicester
LE19 4AT
United Kingdom
Enderby is located southwest of Leicester. The headquarters supports executive leadership, finance, buying, product development, technology, logistics, online retail, property, legal affairs, human resources and other company-wide operations.
The headquarters is not an ordinary NEXT store and does not operate a public customer-service or returns counter.
What Is the Current NEXT Head Office Phone Number?
The current telephone number published by NEXT plc for its registered head office is 0333 777 4577.
The older 0116 284 2000 number appears in older directories but is not listed on NEXT plc’s current corporate contact page. It should not be presented as the primary current head-office number without confirmation.
The corporate number is intended for legitimate head-office, administrative, shareholder, company-secretarial and business enquiries. It is not the preferred number for individual customer orders and returns.
NEXT Customer Service Phone Number
NEXT Customer Services can be reached at 0333 777 8000.
This number is appropriate for:
- Online orders
- Order tracking
- Delivery problems
- Returns and refunds
- Incorrect or damaged products
- NEXT My Account
- nextpay and Pay in 3 questions
- Gift cards and eVouchers
- Product-safety concerns
- General shopping enquiries
Customers can also email cu***********@*****co.uk or access chat and WhatsApp through the official Help Centre.
NEXT Customer Service Hours
NEXT currently publishes the following telephone-support hours:
- Monday through Friday: 8:00 a.m.–9:00 p.m.
- Saturday and Sunday: 8:00 a.m.–7:00 p.m.
These are Customer Service hours rather than confirmed public hours for the corporate headquarters. Holiday schedules, chat availability and department hours may differ.
NEXT Head Office vs. Customer Services
NEXT’s corporate and customer-facing operations have different responsibilities.
NEXT plc head office handles corporate strategy, governance, finance, shareholder matters, product development, technology, logistics, property, legal administration and other group-wide operations.
Next Retail Limited operates Next.co.uk and supplies products ordered through the main UK shopping website.
NEXT Customer Services handles online orders, delivery, returns, refunds, accounts, gift cards and general customer complaints.
Individual NEXT stores handle local purchases, store collections, free eligible returns, local inventory, employee supervision and immediate store complaints.
The furniture and upholstery team handles large furniture orders, delivery arrangements, faults, damage, spare parts and collection concerns.
NEXT Finance manages nextpay, Pay in 3 and other regulated consumer-credit services.
Choose the Correct NEXT Contact Route
- Online order or account: Call 0333 777 8000.
- Furniture or upholstery: Call 0333 777 8999.
- Formal customer complaint: Call 0333 777 8247.
- Store complaint: Speak with the store manager before contacting Customer Services.
- Order tracking: Sign into My Account and review the order status.
- Return: Use a NEXT store, Evri, Royal Mail or an eligible home collection.
- Faulty item: Contact Customer Services and preserve the product and proof of purchase.
- Product recall: Follow the instructions in the current recall notice.
- nextpay or Pay in 3: Use the account portal or Customer Services.
- Credit complaint: Use NEXT’s consumer-credit complaint procedure.
- Gift-card balance: Call 0333 777 8800.
- Privacy request: Email da************@*****co.uk.
- Employment: Use the official NEXT Careers portal.
- Shareholder inquiry: Use NEXT Investor Relations or Equiniti Shareholder Services.
- Supplier or business inquiry: Use the appropriate NEXT plc corporate channel.
What to Have Before Contacting NEXT
- The customer or account number
- The order number
- The email address connected to the account
- The delivery address
- The product name and item number
- The purchase or delivery date
- The amount charged
- The delivery or return tracking number
- The NEXT store involved
- The gift-card or eVoucher order information
- Photographs of damage, faults or incorrect products
- Previous complaint or support references
- A clear description of the requested resolution
Do not publish complete order numbers, account numbers, card details, gift-card numbers, passwords, home addresses, private email addresses, personal telephone numbers or unredacted statements in a public review.
How to Make a Complaint to NEXT
NEXT publishes a dedicated complaint telephone number at 0333 777 8247.
Customers can also submit a complaint through the online contact form or write to:
Next Online
20 Radar Road
Leicester
LE3 1UF
United Kingdom
Include:
- Your full name and contact information
- The store name, when applicable
- The order or account number
- The product item number
- The date the issue occurred
- Who you previously contacted
- The response already received
- The resolution you are requesting
NEXT states that online account customers may also be asked to provide their date of birth when making a complaint so the company can verify the account.
How to Escalate an Existing NEXT Complaint
If the first Customer Service representative cannot resolve the complaint, ask for the existing case to be reviewed by NEXT’s Specialist Team.
Keep the complaint within the same email or case when possible. This helps preserve earlier messages, photographs, refund promises and delivery records.
When escalating, provide:
- The original complaint date
- The case or reference number
- The representatives already contacted
- The promised action or response time
- What remains unresolved
- The requested final outcome
For an unresolved ordinary consumer complaint, the published complaint mailing address is more appropriate than the Desford Road corporate office.
NEXT Credit Complaints and the Financial Ombudsman
NEXT’s nextpay and Pay in 3 products involve regulated credit services. Credit complaints may concern:
- Credit applications
- Interest or account charges
- Statements
- Payments
- Late or missed-payment reporting
- Credit limits
- Affordability concerns
- Account administration
Customers should allow NEXT to investigate the complaint first. A qualifying unresolved consumer-credit complaint may later be referred to the Financial Ombudsman Service after NEXT has issued its final response or the applicable response period has passed.
The Financial Conduct Authority regulates firms but does not investigate individual customer complaints.
NEXT Online Order Problems
Online-order complaints may involve an incorrect size, wrong colour, duplicate order, unavailable product, address error, failed payment, missed promotion or unexpected charge.
Review the confirmation immediately after ordering. Check:
- The products and quantities
- The sizes and colours
- The delivery method
- The selected store or address
- The payment method
- The promotional offer
- The total charged
NEXT’s terms state that an ordinary online contract is generally formed when the goods are dispatched rather than when the order acknowledgement is sent.
How to Cancel a NEXT Order
Customers may be able to cancel an ordinary order before it is dispatched. Sign into My Account and check the available order options or contact Customer Services promptly.
Cancellation rules may be different for:
- Personalised items
- Made-to-order products
- Made-to-measure products
- Large furniture
- Domestic appliances
- Flowers and perishable goods
- Gift experiences
Do not assume that sending an email automatically cancels an order. Save the cancellation confirmation.
NEXT Delivery Options
NEXT currently offers several delivery and collection methods, depending on product availability and location.
- Store Stock Check and Reserve: Selected items may be ready for same-day collection.
- Next Day to Store: Eligible orders can be collected from participating stores.
- Next Day to Home: Eligible orders placed before the published cutoff can be delivered to a home address.
- Evri ParcelShop or Post Office: Selected parcels can be delivered to participating collection points.
- Two-Person Furniture Delivery: Used for selected large furniture and upholstery products.
Customers should wait for a collection-ready message before travelling to a store.
NEXT Delivery Charges
Current standard charges advertised by NEXT include:
- Next Day Home Delivery: Usually £4.95
- ParcelShop or Post Office Delivery: Usually £3.50
- Selected Furniture Delivery: Usually £20
Charges, delivery areas, cutoff times and product exclusions can change. The checkout confirmation is the controlling information for a specific order.
NEXT Delivery Complaints
Delivery complaints may involve:
- A late parcel
- A parcel marked delivered but not received
- An order delivered to the wrong address
- Missing products
- Damaged packaging
- An incomplete furniture delivery
- A missed collection
- A parcel not available at the selected store
Review the My Account tracking information and carrier messages before contacting NEXT.
Keep screenshots of tracking updates, delivery photographs, carrier messages and support conversations.
Package Marked Delivered but Not Received
Before reporting a missing parcel:
- Verify the delivery address.
- Check entrances, porches, garages and safe places.
- Ask household members or neighbours.
- Check reception, concierge or parcel-locker areas.
- Review the carrier’s delivery photograph.
- Contact NEXT Customer Services.
Do not publish the full address or tracking number in a public complaint.
NEXT Returns Policy
NEXT generally provides 28 days to return unwanted online purchases.
The return period begins on the day after the products are:
- Delivered to the customer’s home address; or
- Collected from a NEXT store.
Eligible products should be returned in perfect, new and unused condition and in the original packaging where possible.
The 28-day policy applies to eligible full-price and sale merchandise ordered online.
Free Returns to NEXT Stores
Most eligible online products can be returned free to a participating NEXT store.
NEXT describes store returns as the quickest way to receive an account credit or refund. Customers should return products in the individual clear bags supplied with the order when available.
Airport stores and certain other locations may not accept returns. Large products, appliances, gift experiences, personalised products and selected partner-brand products cannot ordinarily be returned to stores.
Evri and Royal Mail Return Charges
NEXT currently charges £2.50 for most returns completed through:
- Evri home collection
- Evri ParcelShop
- Evri Locker
- Participating Post Office locations
- Royal Mail
The £2.50 charge generally applies per return or collection rather than per individual item.
When the original purchase was paid through a NEXT credit account, the charge may be added to the account. For other payment methods, it may be deducted from the refund.
Late NEXT Returns
If eligible merchandise is returned outside the ordinary 28-day period, NEXT may issue an eVoucher instead of refunding the original payment method.
The late-return eVoucher is normally sent by email. Returns sent through a carrier may take several days to be scanned and processed.
Acceptance of a late return is subject to the merchandise condition and current policy.
Products That Cannot Be Returned to NEXT Stores
Products that generally cannot be returned through NEXT stores include:
- Large products delivered by a two-person team
- Domestic appliances
- Beaverbrooks products
- Personalised products
- Hammonds products
- Gift experiences
Follow the product-specific return instructions rather than taking these items to a local store.
NEXT Return Exclusions
Change-of-mind return exclusions or restrictions may apply to:
- Products made to the customer’s specification
- Made-to-measure products
- Opened or unsealed paint
- Unsealed pierced jewellery
- Opened cosmetics and toiletries
- Unwrapped or unsealed mattresses
- Food, drinks, plants and fresh flowers
- Worn swimwear or underwear
- Gift cards, eGift Cards and eVouchers
- Used or damaged merchandise
These restrictions do not remove statutory rights when a product is faulty, unsafe, incorrectly described or otherwise fails an applicable consumer guarantee.
NEXT Furniture Return Fees
Large furniture and upholstery returns follow separate rules.
Current terms state that a collection charge may apply when large homeware, furniture or upholstery is refused or returned for a change of mind:
- Within the first 14 days: A £30 collection charge may apply.
- Between days 15 and 30: A £60 collection charge may apply.
The charge should not apply when the product is faulty or does not match its description.
Large furniture generally cannot be returned after assembly unless it is faulty.
NEXT Refund Timing
For products returned to a NEXT store:
- nextpay and Pay in 3 account credits are normally applied promptly.
- Other payments are generally refunded to the original method on the return date.
- PayPal refunds may require an additional working day.
For products returned through Evri or Royal Mail, NEXT generally processes the refund within one working day after the products reach its returns centre.
The payment provider may require additional time to display the funds.
Keep the store receipt or carrier tracking until the refund has been completed.
Faulty, Damaged or Incorrect Products
Customers should contact NEXT when an item is:
- Faulty
- Damaged in delivery
- Missing parts
- The wrong size or colour
- Different from the order
- Different from its description
Keep the item, packaging, receipt or order record and photographs of the problem.
Do not continue using an electrical, furniture, children’s or safety-related product that may present a hazard.
NEXT Furniture and Upholstery Complaints
Call 0333 777 8999 for furniture and upholstery enquiries.
Furniture complaints may involve:
- Delivery delays
- Damage at delivery
- Missing components
- Assembly issues
- Fabric or colour concerns
- Structural faults
- Incorrect dimensions
- Property damage during delivery
Photograph the product and affected property before the delivery team leaves when possible. Ask the team to record visible damage on the delivery documentation.
NEXT Product Recalls
NEXT publishes product recalls and safety notices through its Help Centre.
When a recall applies:
- Stop using the product.
- Check the item number, model, batch or date code.
- Follow the return, repair or disposal instructions.
- Keep the product away from children when relevant.
- Contact NEXT using the details in the notice.
Product-safety concerns can also be sent to sa****@*****co.uk.
NEXT Store Complaints
Store complaints may concern:
- Employee conduct
- Queue times
- Incorrect pricing
- Returns
- Store collection
- Changing rooms
- Accessibility
- Product availability
- Store cleanliness
Ask to speak with the duty manager or store manager. Provide the store, date, time, receipt and requested resolution.
If the store does not resolve the issue, contact NEXT Customer Services or the dedicated complaints team.
NEXT Unlimited
NEXT Unlimited is the company’s annual delivery-subscription programme.
NEXT currently advertises NEXT Unlimited for a one-off annual payment of £24.50. Eligible members receive delivery without an additional standard home or ParcelShop delivery charge, subject to the current terms and exclusions.
NEXT Unlimited may cover:
- Eligible next-day home delivery
- Eligible ParcelShop delivery
- Other delivery services identified in the current terms
Large furniture, appliances, flowers, partner products or specialist delivery services may be excluded.
NEXT Unlimited Complaints
Subscription complaints may involve:
- An unexpected renewal
- A delivery charge that was still applied
- An excluded product
- A cancelled membership
- A promotional offer
- A membership linked to the wrong account
Review the membership confirmation and current terms before contacting Customer Services.
NEXT My Account
A NEXT online account can be used to:
- Place and track orders
- Arrange returns
- Review account transactions
- Manage delivery addresses
- Review nextpay information
- Access digital offers
- Manage NEXT Unlimited
Account complaints may involve password resets, an outdated email address, duplicate accounts, unrecognised orders or a failed payment.
Do not provide a password or one-time security code to someone who contacts you unexpectedly.
nextpay and Pay in 3
NEXT offers regulated credit products including nextpay and Pay in 3, subject to eligibility, affordability and credit checks.
These products can involve:
- Credit applications
- Credit limits
- Interest and charges
- Minimum payments
- Monthly statements
- Payment dates
- Arrears and collection activity
- Credit-reference reporting
Review the pre-contract information, credit agreement, interest rate, repayment schedule and account statement before using a credit product.
Money Worries and Account Support
NEXT’s Help Centre includes information for customers experiencing financial difficulties, health problems or significant life changes.
Customers having difficulty maintaining payments should contact NEXT promptly rather than waiting for the account to fall further behind.
Possible assistance depends on the customer’s circumstances and may require income, expenditure or affordability information.
Independent debt-advice organisations can also help customers review their options.
NEXT Gift Cards
NEXT Gift Cards can be used as full or part payment in participating UK and Irish stores and online at Next.co.uk, subject to exclusions.
Current gift-card terms state:
- A card cannot be purchased using another gift card or eVoucher.
- Cards can be topped up in participating stores to the current maximum balance.
- Cards cannot ordinarily be exchanged for cash.
- NEXT does not accept responsibility for lost, stolen or damaged cards.
- A card expires 24 months after its last purchase or balance check.
Customers can check a gift-card balance by calling 0333 777 8800.
NEXT eGift Cards and eVouchers
Electronic gift cards require a valid recipient email address. Customers should check the address carefully before completing the purchase.
NEXT states that it may be unable to change the recipient’s email address, cancel the order or provide a refund after an eVoucher has been ordered.
Never publish a complete gift-card or eVoucher number in a public complaint.
NEXT Gift-Card Scams
Scammers may demand NEXT Gift Cards as payment for:
- A tax or government debt
- A utility bill
- A computer-support problem
- A prize or competition
- A family emergency
- An employment opportunity
A legitimate government agency or business will not demand NEXT Gift Cards as payment for an unrelated debt.
NEXT Privacy Requests
Privacy questions can be directed to NEXT’s Data Protection Officer at da************@*****co.uk.
Written privacy correspondence can be sent to:
Data Protection Officer
NEXT Group
Desford Road
Enderby
Leicester
LE19 4AT
Privacy requests may involve:
- Access to personal information
- Correction of inaccurate information
- Deletion requests
- Restrictions on processing
- Marketing objections
- Data portability
- Automated decision-making concerns
- Account security
NEXT may request proof of identity before responding to a privacy request.
A customer who remains dissatisfied with the handling of a UK privacy complaint may contact the Information Commissioner’s Office.
NEXT Accessibility Assistance
NEXT provides an accessible website and information about accessibility in its stores.
The company also offers a dedicated sign-language service through Sign Solutions for deaf and hard-of-hearing customers.
For a digital accessibility complaint, provide:
- The page or feature involved
- The device and operating system
- The browser
- The assistive technology
- The error encountered
- The alternative method of access requested
Physical-store accessibility concerns should first be reported to the store manager.
NEXT Careers and Human Resources
NEXT advertises store, warehouse, distribution, technology, buying, design, finance, customer-service and head-office positions through its official careers portal.
The corporate and Customer Service numbers should not be described as universal Human Resources telephone numbers.
Applicants should use the contact information attached to the job application. Current employees should contact the appropriate internal HR or Payroll team regarding employment and pay.
Do not publish National Insurance numbers, payroll details, employee identification numbers, medical information, disciplinary records or private workplace communications in public comments.
NEXT Supplier and Business Enquiries
Manufacturers, service providers, property owners and commercial partners should use the relevant NEXT plc business channel rather than Customer Services.
A commercial inquiry should identify:
- The company and contact person
- The product, service or property
- The relevant business category
- The geographic area
- Production or service capacity
- Quality, sustainability or compliance credentials
- The requested NEXT department
Do not send unsolicited physical products, confidential designs or proprietary documents without confirming the submission procedure.
NEXT Ownership and Corporate Structure
NEXT plc is a public limited company incorporated in England and Wales and listed on the London Stock Exchange.
Next Retail Limited operates the main UK shopping website and retail supply business beneath the NEXT Group.
The wider group operates activities involving:
- NEXT-branded retail stores
- NEXT Online
- NEXT Finance
- Third-party fashion and home brands
- Total Platform e-commerce services
- International websites and partnerships
- Wholly owned and investment brands
Group companies and brand interests have included Lipsy, Joules, FatFace, Reiss, JoJo Maman Bébé, MADE, Cath Kidston, Russell & Bromley, Gap UK and Victoria’s Secret UK.
Who Is the CEO of NEXT?
Lord Wolfson of Aspley Guise is Chief Executive of NEXT plc.
He joined the group in 1991 and has served as Chief Executive since 2001.
Michael Roney is Chairman of the NEXT plc board.
Jonathan Blanchard is Chief Financial Officer.
Executive and board positions can change. Verify current leadership through the official NEXT plc board page before sending executive correspondence.
NEXT Reviews and Complaints
Customer experiences can vary by store, product, order channel, delivery carrier, furniture supplier, credit account and complaint type.
Common review topics may include:
- Delivery delays
- Missing parcels
- Incorrect or damaged products
- Returns charges
- Late-return eVouchers
- Refund timing
- Furniture faults
- Store service
- NEXT Unlimited
- nextpay accounts
- Gift cards
- Customer Service communication
Positive reviews may discuss convenient store collection, broad product selection, quick store returns, helpful employees, responsive delivery support or a satisfactory complaint resolution.
No current QueryHunter data or reader comments were supplied with this update, so this page does not claim a dominant complaint trend, average rating or overall customer sentiment.
NEXT Competitors and Related Corporate Office Pages
NEXT competes with UK fashion, homeware, beauty, department-store and online retailers.
Frequently compared businesses include:
- Marks & Spencer
- John Lewis
- ASOS
- Zara
- H&M
- Primark
- Very
- Amazon
- River Island
- Debenhams’ online business
Revolve is primarily a U.S.-based online fashion retailer and is less directly comparable to NEXT’s UK store and homeware network.
Related NEXT Resources
- Official NEXT Shopping Website
- NEXT Help Centre
- NEXT Contact Options
- NEXT My Account
- NEXT Delivery Options
- NEXT Returns Policy
- NEXT Return Methods
- NEXT Refund Information
- NEXT Complaints Process
- NEXT Unlimited
- NEXT Credit Options
- NEXT Gift Cards
- NEXT Product Recalls
- NEXT Privacy Policy
- NEXT Terms and Conditions
- NEXT Careers
- NEXT plc Corporate Website
- NEXT plc Board
- NEXT Investor Relations
Frequently Asked Questions About NEXT Head Office
Where is NEXT head office?
NEXT plc’s registered office is on Desford Road, Enderby, Leicester, LE19 4AT.
What is the current NEXT head office phone number?
The current corporate telephone number is 0333 777 4577.
Is 0116 284 2000 still the NEXT head-office number?
That number appears in older directories, but NEXT plc’s current corporate contact page lists 0333 777 4577.
What is the NEXT Customer Service number?
Call 0333 777 8000 for online orders, accounts, delivery, payments and returns.
What are NEXT Customer Service hours?
Telephone support is currently listed as 8:00 a.m.–9:00 p.m. Monday–Friday and 8:00 a.m.–7:00 p.m. Saturday–Sunday.
What is the NEXT furniture telephone number?
Call 0333 777 8999 for furniture and upholstery enquiries.
How do I make a formal complaint to NEXT?
Call 0333 777 8247, submit the online complaint form or write to Next Online, 20 Radar Road, Leicester, LE3 1UF.
How long do I have to return a NEXT online order?
Eligible unwanted products can generally be returned within 28 days beginning the day after delivery or store collection.
Are NEXT store returns free?
Yes. Most eligible products can be returned free to participating NEXT stores.
Does NEXT charge for postal or courier returns?
NEXT currently charges £2.50 for most Evri, Royal Mail and home-collection returns.
What happens if a NEXT return is late?
NEXT may issue an eVoucher rather than refunding the original payment method when an eligible item is returned after the 28-day period.
How long does a NEXT refund take?
Store refunds are generally initiated promptly. Carrier returns are normally processed within one working day after reaching the returns centre, followed by the payment provider’s processing time.
What is NEXT Unlimited?
NEXT Unlimited is an annual delivery subscription. The current advertised price is £24.50, subject to exclusions and current terms.
How do I check a NEXT Gift Card balance?
Call 0333 777 8800.
Do NEXT Gift Cards expire?
Current terms state that a gift card expires 24 months after its last purchase or balance check.
Who owns NEXT?
NEXT plc is a publicly listed company with shareholders. It is not owned by one individual or another retail parent company.
Is NEXT publicly traded?
Yes. NEXT plc is listed on the London Stock Exchange.
Who is the CEO of NEXT?
Lord Wolfson of Aspley Guise is Chief Executive of NEXT plc.
Who is NEXT’s Chairman?
Michael Roney is Chairman of NEXT plc.
Does NEXT have a public Human Resources number?
NEXT does not prominently publish one universal direct HR number. Applicants should use NEXT Careers, while employees should contact the relevant internal HR or Payroll team.
How do I contact NEXT about privacy?
Email da************@*****co.uk or write to the Data Protection Officer at the Enderby registered office.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com helps readers distinguish NEXT’s Enderby corporate office from Customer Services, local stores, furniture support, NEXT Finance, nextpay, NEXT Unlimited, gift-card support, privacy administration, careers and Investor Relations.
This page uses NEXT’s current corporate contact, Help Centre, returns, complaint, delivery, privacy, careers and board resources to identify the contact route most likely to address each type of enquiry.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with NEXT plc, Next Retail Limited, NEXT Finance, nextpay, NEXT Unlimited, Evri, Royal Mail, any NEXT store, partner brand, supplier, employee or Customer Service representative.
This page is provided for informational purposes and is not legal, financial, credit, privacy, employment, product-safety or consumer-rights advice.
Addresses, telephone numbers, executives, support hours, store locations, delivery charges, return periods, return fees, refund timing, NEXT Unlimited pricing, credit products, gift-card terms, privacy contacts and complaint procedures may change. Verify important information through NEXT’s official website and the terms applying to the specific purchase or account.
Share Your NEXT Experience
Have you contacted NEXT head office, Customer Services, a store manager, the furniture team, the complaints department, NEXT Finance, gift-card support, privacy administration, Human Resources or Investor Relations? Share the general issue, contact route used, approximate date, response time and whether the matter was resolved.
Please do not publish order numbers, nextpay account details, gift-card numbers, payment-card information, passwords, verification codes, home addresses, personal telephone numbers, private email addresses, employee records or unredacted statements and receipts.