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  • Reach Out To ASDA Head Office – Reviews and Complaints

Reach Out To ASDA Head Office – Reviews and Complaints 

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ASDA, headquartered in Leeds, West Yorkshire, is one of the largest supermarket retailers in the United Kingdom. A subsidiary of Walmart, ASDA offers a wide range of products including groceries, clothing, general merchandise, and financial services. This post provides comprehensive details about ASDA Head Office, highlighting their corporate address, contact information, and an overview of the company’s services and position in the UK retail industry.

Contacting ASDA Head Office in the UK

ASDA Head Office: An Overview

ASDA Head Office

Maps and Directions To ASDA Head Office

ASDA’s Role in the UK Retail Industry

ASDA is a prominent figure in the UK retail industry, known for its affordable prices, wide product range, and commitment to customer satisfaction. The company operates numerous stores across the UK and has a significant online presence, offering convenient shopping experiences. ASDA’s focus on value for money, quality products, and community engagement has made it a preferred choice for many UK shoppers.

The Competitive Landscape of Supermarkets in the UK and ASDA’s Position

In the competitive UK supermarket market, ASDA faces competition from other leading chains such as Tesco, Sainsbury’s, and Morrisons. ASDA sets itself apart with its combination of low prices, extensive product offerings, and convenient shopping options, including its online platform. The brand’s strategy of providing value and quality has helped it maintain a strong position in the UK retail sector.

ASDA Head Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with ASDA’s product range, store environment, customer service, and overall shopping experience. Your feedback is invaluable, providing insights that help others understand ASDA’s operations and commitment to customer satisfaction. Whether you have compliments, complaints, or suggestions, your perspectives are important in understanding the company’s performance and service quality in the UK retail industry.

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Disclaimer

Please be aware that CorporateOfficeHeadquarters.com is not officially affiliated with ASDA Stores Ltd. The content provided is for informational purposes and serves as a platform for customer reviews, feedback, and corporate complaints.

ASDA Changing Room Issue

Rated 1.0 out of 5
January 26, 2024

Can you tell me why the changing room at ASDA, Cemetery Road, Bradford is closed? Every time we go to buy clothes it is closed and we end up leaving empty-handed. Every time we go there no one buys clothes and can you blame them? How can we be expected to buy a pair of jeans not knowing if they will fit properly with the inconvenience of having to bring them back again? It is ridiculous. Can you sort this out?

S mcquinn

ASDA Nasty Customer Service

Rated 1.0 out of 5
January 21, 2024

I would give no stars – but the option isn’t there!

Asda Pharmacy (Hartlepool) – I went to Asda (Hartlepool) to do my weekly shop and I usually spend about £150 per week custom with this store. On this occasion, I also wanted some co-codamol from the pharmacy. I tried to get served while we were waiting at the checkout – but there were 3 people in front of me and only one old woman at the pharmacy till serving (who was incredibly slow and ponderous serving customers). After waiting 5 mins I was no closer to getting served and I noticed my partner was due to be served at the checkout so I went to pay for our groceries. While doing that I noticed there was then only one person at the pharmacy checkout, so I went to join the queue again. I waited a further 10 mins and still didn’t get served – so I asked the person at the checkout ‘if I could just get a box of tablets please’ – to which she bluntly refused. I then said ‘Can I speak to the manager, please?’ Again she refused. I asked to speak to the pharmacist or at least to have their name so I could complain? – but again she refused. And she said if I wanted to serve quicker to go to the Boots store across the car park. After a further couple of minutes of putting up with her attitude – I then eventually got served and it took about 10 seconds to process my transaction. I didn’t really have the 15 minutes to waste as we were in a rush to get home and start Sunday dinner – but I also didn’t want to add a trip to another shop as well – so I had to wait. Need-less-to-say, I will follow the advice of your staff member and shop elsewhere and hopefully where my custom is valued in the future for all my shopping and pharmacy requirements. I know you can probably afford to lose my £150/week custom and don’t care – but I think if your staff had a customer-first mentality instead of a nasty hostile attitude to customers who simply request to buy an item – then your store might better retain customers and get a greater market share. Do you still give your staff any customer service training nowadays?

Darren Coulton

ASDA Home Delivery

Rated 1.0 out of 5
January 16, 2024

Home delivery was not delivered but online said it was and the refund is being rejected. I had a grocery home delivery set for Xmas Eve and was home waiting for it as I am for all our shopping as I am disabled. The time went by, so I went online to see where it could be and it said it had been delivered so in a panic I rang customer services and spoke to a lady that I couldn’t understand very well but got it so I would get a refund. A week went by and still no refund so I rang again and went through the whole process again with them saying I would have a refund, another 10 days went by and still no refund so I rang again for the 3rd time only for them to tell me there is nothing on their computer about any refund and went through the whole thing again only for them to reject the refund saying it was delivered. It is absolutely disgusting I am a regular customer doing weekly shopping, I am an honest person and find it insulting to think I would scam them, But I am the one being scammed and I will take this further. THIS IS DISGUSTING AND SHAME ON YOU FOR MAKING ME FEEL THIS WAY.

STEVEN DEHOEDT

ASDA 1st Time Delivered Shopper - Experience Was a Nightmare

Rated 1.0 out of 5
January 6, 2024

This whole experience has been a nightmare! I am 80 years old and housebound, so am reliant on supermarkets to keep me fed and watered. Of the 20 items in my basket no less than 6 have either been swapped for a lesser product or missed altogether.. my initial reason for choosing Asda is that I believe you are the only British supermarket that still sells condensed soup, so I ordered one of each .. what I got was 3 the same non condensed mushroom soups. I ordered a variety of salted nuts from well-known suppliers, but what I got was none of what I had ordered but 3 of Asda’s brands. I ordered Bon Maman creme brulee and received a rhum baba (which because I am type 1 diabetic I cannot eat)> When I tried to contact Asda the website was either down or showing a page saying it was unsafe. I rang and got through to a very bored assistant who asked me to stay on the line and that he would be back and left me for almost 12 minutes before cutting me off. Tell me Asda why should I shop with you?

Mrs Patricia S Crow

Asda Head Office - Re: meal deal

Rated 1.0 out of 5
November 19, 2023

For the second time, the meal deal has caused delay and confusion. I opted for the meal deal, starter, main, side, and dessert, checked out and the full price came up. Had to contact a staff member who said I would have to unpack my shopping and wait for the section leader. Did this and she said the main bistro bourguignon was not a meal deal and would have to either pay full price for each item or go and choose another main. As I didn’t notice another main in the meal deal section whilst I was carefully choosing meal deal and had already wasted 20 mins at check out, decided not to bother. She took off the meal deal items, and I decided to go elsewhere to get Sunday tea. Please can you ensure that the shelves are marked with what is the real deal as even the section leader said they have lots of problems with this issue?

Jacqui pye