Nothing Bundt Cakes is a specialty bakery franchise founded by Dena Tripp and Debbie Shwetz in 1997. The company is headquartered in Dallas, Texas, and operates a growing network of franchised and company-owned bakeries across the United States and Canada.
Customers often search for the Nothing Bundt Cakes corporate office when they need the headquarters address, guest-support phone number, help with an order or refund, delivery assistance, allergen information, or a way to escalate an unresolved bakery complaint.
Nothing Bundt Cakes Corporate Office and Contact Information
- Company: Nothing Bundt Cakes
- Legal Business Name: Nothing Bundt Cakes Franchising LLC
- Nothing Bundt Cakes Corporate Office Address: 5005 Lyndon B Johnson Fwy, Suite 600, Dallas, TX 75244, USA
- Nothing Bundt Cakes Guest Support Phone: 1-888-780-2680
- Guest Support Email: we****@***************es.com
- Guest Support Hours: Seven days a week, 8 a.m.–5 p.m. CT
- Customer Feedback and Complaints: Contact Nothing Bundt Cakes
- Bakery Locator: Find a Nothing Bundt Cakes Bakery
- Official Website: NothingBundtCakes.com
Where Is Nothing Bundt Cakes Headquarters?
The current Nothing Bundt Cakes corporate office is located at:
Nothing Bundt Cakes Guest Services
5005 Lyndon B Johnson Fwy
Suite 600
Dallas, TX 75244
United States
The company’s current privacy notice identifies this Dallas address as its corporate office. Older corporate descriptions sometimes identify the headquarters as being in Addison, Texas, but the currently published mailing address uses Dallas.
The headquarters is a corporate and bakery-support office. It should not be treated as a public bakery, cake pickup location, product-return counter, or walk-in customer-service center. Use the bakery locator to find a location that accepts retail orders.
Can Customers Visit the Corporate Office?
Customers should not travel to the Dallas headquarters expecting to place or collect an order, return a cake, receive an immediate refund, redeem a gift card, or meet with an executive.
Contact the bakery involved or Guest Support before mailing correspondence or attempting to visit the office.
Choose the Correct Nothing Bundt Cakes Support Route
- Order change, cancellation, or refund: Contact the bakery where the order was placed. Nothing Bundt Cakes states that cancellation and refund policies can differ by bakery.
- Incorrect, missing, damaged, or poorly decorated cake: Contact the fulfilling bakery promptly and preserve the cake, packaging, receipt, and photographs.
- Pickup delay or bakery-hours complaint: Contact the bakery manager and verify the location’s current hours through the official locator.
- Delivery problem: Contact the bakery and, when applicable, the delivery provider identified in the order confirmation.
- Unresolved bakery complaint: Call Guest Support at 1-888-780-2680, email we****@***************es.com, or use the official feedback route.
- Bundtastic Rewards account: Sign in through the official website or contact Guest Support.
- Gift-card balance: Use the balance-checking option available through the official contact page.
- Ingredient, nutrition, or allergen question: Review the current official nutrition information and contact the bakery before ordering.
- Catering order: Use the official catering page or contact the bakery fulfilling the order.
- Bakery employment: Use the official careers page or contact the bakery identified in the job listing.
- Corporate or support-team employment: Search the support-team positions listed through Nothing Bundt Cakes Careers.
- Franchise inquiry: Use the official franchise-development page rather than Guest Support.
Nothing Bundt Cakes Customer Service, Orders, Refunds and Complaints
Nothing Bundt Cakes Guest Support assists with general questions, feedback, order concerns, website issues, and unresolved bakery experiences.
Call:
Email:
Published support hours are seven days a week from 8 a.m. to 5 p.m. Central Time.
Order Changes, Cancellations and Refunds
The bakery that received the order is the first contact for a change, cancellation, or refund. Local policies may differ because many Nothing Bundt Cakes bakeries are independently operated franchises.
When contacting the bakery, provide the order date, pickup or delivery time, bakery location, general order information, issue, and requested resolution. Share the complete order number only through an official private support channel.
Delivery Complaints
Delivery availability and fulfillment can vary by bakery. Some deliveries may involve an outside delivery provider.
For a late, missing, damaged, or incorrectly delivered order:
- Check the order confirmation for the bakery and delivery provider.
- Contact the bakery that prepared the order.
- Contact the delivery company when the confirmation identifies one.
- Save delivery notifications, photographs, receipts, and prior messages.
- Escalate unresolved concerns to Nothing Bundt Cakes Guest Support.
Product Quality and Allergen Concerns
Contact the bakery promptly when a cake has the wrong flavor, filling, size, frosting, decoration, inscription, or other quality issue. Keep the product, box, receipt, and photographs until the bakery explains whether a remake, credit, or refund is available.
Nothing Bundt Cakes states that its standard cakes contain wheat, milk, eggs, and soy and may contain traces of tree nuts, peanuts, and sesame. Its gluten-free cakes are made with gluten-free ingredients but are produced using equipment that also processes products containing gluten. Cross-contact may therefore occur.
Guests with serious allergies should review the current ingredient information and speak directly with the bakery before ordering. Urgent allergic reactions require appropriate medical assistance rather than waiting for a corporate response.
How to Escalate a Nothing Bundt Cakes Complaint
- Contact the bakery manager. Explain the order or visit issue and the resolution requested.
- Keep supporting information. Save the receipt, photographs, confirmation, delivery updates, promotion terms, and prior correspondence.
- Contact Guest Support. Call 1-888-780-2680, email we****@***************es.com, or use the official feedback option.
- Request further review. Include the bakery city and state, approximate date, issue, local response, and requested resolution.
- Use written correspondence when appropriate. Address mail to Nothing Bundt Cakes Guest Services at the Dallas corporate-office address.
About Nothing Bundt Cakes, Ownership and Leadership
Nothing Bundt Cakes Company History
Dena Tripp and Debbie Shwetz founded Nothing Bundt Cakes in their Las Vegas home kitchens in 1997. The concept grew into a specialty bakery franchise offering Bundt Cakes for birthdays, weddings, holidays, corporate events, gifts, and everyday occasions.
The company’s product lineup includes:
- Bundtinis sold by the dozen
- Personal-sized Bundtlets
- Bundt Cakes
- Big Bundt Cakes
- Tiered Bundt Cakes
- Standard, seasonal, and limited-time flavors
- Decorations, toppers, candles, balloons, serving supplies, and gifts
- Pickup, delivery, catering, gifting, and fundraising options at participating bakeries
Nothing Bundt Cakes’ current franchise website describes a network of more than 800 bakeries across 45 U.S. states and Canada.
Franchised and Company-Owned Bakeries
Nothing Bundt Cakes operates through a combination of franchised and company-owned bakeries. An independent franchise owner may control a bakery’s local employment, operating hours, refunds, service decisions, product availability, and delivery arrangements.
Guest Support can document or escalate a concern, but corporate staff may need to refer a location-specific complaint to the franchise owner or local operating team.
Who Owns Nothing Bundt Cakes?
Roark Capital acquired Nothing Bundt Cakes in 2021. In March 2026, Reuters reported that KKR had reached an agreement to acquire the bakery company from Roark Capital.
Readers who need legally current ownership information for contracts, investments, litigation, franchising, or vendor matters should verify the transaction status directly with Nothing Bundt Cakes or the parties involved.
Who Is the CEO of Nothing Bundt Cakes?
Dolf Berle is the chief executive officer of Nothing Bundt Cakes.
Executive positions and corporate ownership can change. Verify leadership through current company announcements before directing time-sensitive business or legal correspondence to a particular executive.
Nothing Bundt Cakes Competitors and Related Corporate Office Pages
Nothing Bundt Cakes competes with specialty cake shops, cupcake companies, cookie franchises, doughnut chains, grocery-store bakeries, independent bakeries, and other businesses offering desserts for celebrations and gifts.
Related CorporateOfficeHeadquarters.com pages include:
- Crumbl Corporate Office
- Gigi’s Cupcakes Corporate Office
- Krispy Kreme Corporate Office
- The Cheesecake Factory Corporate Office
Other competitors can include Sprinkles, Smallcakes, local cake studios, supermarket bakeries, online gifting companies, and independent dessert shops.
Nothing Bundt Cakes Reviews and Complaints
Three Nothing Bundt Cakes reader reviews are currently visible on CorporateOfficeHeadquarters.com. The reviews are dated from March 10 through May 26, 2025.
Issues described in the three visible submissions include:
- A White Chocolate Raspberry cake that a reviewer said did not have the expected raspberry flavor or filling
- A bakery allegedly not responding to an email about a product-quality concern
- A bakery being closed on Mother’s Day despite the hours displayed at the location
- Difficulty using an app promotion because the bakery was unexpectedly closed
- Uncertainty about whether a delivery had been completed
- Concerns about communication involving a third-party delivery provider
- Dissatisfaction with a manager’s response to a delivery question
In the delivery-related submission, the reviewer later confirmed that the cake had been delivered. The remaining complaint concerned how the bakery communicated responsibility and delivery status.
These submissions describe individual reader experiences and allegations. CorporateOfficeHeadquarters.com has not reviewed the bakeries’ internal records, recipes, staffing schedules, emails, delivery-platform records, or refund decisions. Three reviews are not enough to establish an overall customer-satisfaction trend for the company’s more than 800 bakeries.
A helpful review should include the bakery city and state, approximate date, order method, general issue, manager or Guest Support response, requested resolution, and whether the complaint was resolved.
Frequently Asked Questions About Nothing Bundt Cakes
Where is the Nothing Bundt Cakes corporate office?
Nothing Bundt Cakes is headquartered at 5005 Lyndon B Johnson Fwy, Suite 600, Dallas, TX 75244.
What is the Nothing Bundt Cakes corporate phone number?
The company currently publishes 1-888-780-2680 for Guest Support and corporate-office contact. A separate customer-facing headquarters switchboard is not prominently published.
What are Nothing Bundt Cakes Guest Support hours?
Guest Support is available seven days a week from 8 a.m. to 5 p.m. Central Time.
How do I file a complaint with Nothing Bundt Cakes?
Contact the bakery manager first for an order or visit complaint. Escalate an unresolved concern by calling 1-888-780-2680, emailing we****@***************es.com, or using the official feedback route.
How do I request a refund?
Contact the bakery where the order was placed. Nothing Bundt Cakes states that cancellation and refund policies may differ by bakery.
Does Nothing Bundt Cakes deliver?
Pickup and delivery options depend on the bakery and delivery area. Use the official bakery locator to review the services offered by a particular location.
Does Nothing Bundt Cakes offer gluten-free cakes?
Yes. The current menu includes gluten-free cake options. However, the cakes are prepared using equipment that also processes gluten-containing products and may contain traces of gluten. Review the current allergen information before ordering.
Can Nothing Bundt Cakes gift cards be purchased or redeemed online?
The current company FAQ states that gift cards are purchased at bakeries and cannot presently be redeemed for online orders. A gift-card balance can be checked through the official contact page.
How do I apply for a job at Nothing Bundt Cakes?
Use the official careers website to search franchise-bakery, corporate-bakery, and Dallas support-team positions. The job listing should identify the employer because many bakery employees work for independent franchise owners.
How do I request Nothing Bundt Cakes franchise information?
Use the official franchise-opportunities page. Guest Support and the public review form are not franchise-development channels.
Official Nothing Bundt Cakes and Related Resources
- Official Nothing Bundt Cakes Website
- Guest Support, Feedback and Gift-Card Balance
- Nothing Bundt Cakes Bakery Locator
- Nothing Bundt Cakes FAQs
- Nutrition, Ingredients and Allergen Information
- Bundtastic Rewards
- Nothing Bundt Cakes Catering
- Nothing Bundt Cakes Careers
- Nothing Bundt Cakes Franchise Opportunities
- Nothing Bundt Cakes Privacy Notice
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate-office addresses, headquarters telephone numbers, customer-service information, complaint guidance, and reader reviews for many years.
This page distinguishes the Nothing Bundt Cakes corporate office from local bakeries, franchise owners, Guest Support, delivery providers, catering services, gift-card tools, Rewards support, careers, and franchise development. Important contact information was reviewed against current official company resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Nothing Bundt Cakes, Nothing Bundt Cakes Franchising LLC, its owners, franchisees, bakeries, delivery providers, employees, or Guest Support representatives.
This page is provided for informational and review purposes. It is not legal, medical, nutritional, allergy, employment, franchise, investment, or food-safety advice. Addresses, phone numbers, support hours, executives, ownership, bakery assignments, prices, products, promotions, allergen information, Rewards terms, and complaint procedures can change.
Page Update Note
This page was updated on August 25, 2026, with the current Dallas corporate-office address, Guest Support phone number, email address, seven-day support schedule, bakery locator, order and refund instructions, allergen guidance, ownership developments, leadership information, bakery count, and a summary of the three visible reader reviews.