Customers searching for the PSEG corporate office often need help with a PSE&G bill, power outage, gas emergency, service transfer, payment arrangement, WorryFree plan, property claim, or unresolved utility complaint. PSEG is the parent company, while PSE&G provides regulated electric and natural gas service to customers in New Jersey.
PSEG Corporate Office and PSE&G Customer Service Information
- Parent Company: Public Service Enterprise Group Incorporated, commonly called PSEG
- New Jersey Utility: Public Service Electric and Gas Company, commonly called PSE&G
- PSEG Corporate Headquarters Address: 80 Park Plaza, Newark, NJ 07102
- PSEG Corporate Switchboard: 1-973-430-7000
- PSE&G Residential Customer Service: 1-800-436-PSEG (1-800-436-7734)
- General Customer Service Hours: Monday through Friday, 7:00 a.m. to 8:00 p.m. Eastern Time
- Power Outages and Downed Wires: 1-800-436-PSEG (1-800-436-7734)
- Gas Leaks and Emergency Line: 1-800-880-PSEG (1-800-880-7734)
- Payment Arrangements and Shutoff Help: 1-800-357-2262
- WorryFree Repair and Protection Plans: 1-800-350-PSEG (1-800-350-7734)
- PSE&G Business Customer Service: 1-855-BIZ-PSEG (1-855-249-7734)
- TDD/TTY: Dial 711
- PSE&G Contact and Support: PSE&G Contact Directory
- Outage Center: Report or Check an Outage
- Official Corporate Website: PSEG.com
- Detailed Customer Service Guide: PSEG Customer Service, Outages and Billing Help
PSEG corporate headquarters, PSE&G customer service, outage, billing, and complaint information.
Choose the Correct PSE&G Support Route
Billing, Payments, and Account Questions
Call PSE&G customer service at 1-800-436-7734 for questions involving a bill, meter reading, estimated bill, payment posting, supplier charge, deposit, budget billing, or account information.
Customers having difficulty paying a past-due bill or responding to a shutoff notice can use My Account or call 1-800-357-2262 to discuss available payment arrangements and assistance options.
Start, Stop, or Transfer Utility Service
Residential customers can start, stop, or transfer PSE&G service through My Account or by calling 1-800-436-7734. Keep the old and new service addresses, requested effective dates, identification, and account information available.
Power Outages and Downed Wires
Report a New Jersey PSE&G power outage online, through the mobile app, by calling 1-800-436-7734, or by texting OUT to 4PSEG (47734). Customers can text STAT to 47734 for outage-status information after registering for alerts.
Downed wires should always be treated as energized. Stay at least 30 feet away and report the hazard to PSE&G. Call 911 when there is an immediate danger to people, traffic, or property.
Gas Leaks and Gas Emergencies
For a suspected natural gas leak, leave the area immediately. Once safely away, call the PSE&G emergency line at 1-800-880-7734 or call 911. Emergency service is available 24 hours a day.
WorryFree Appliance Plans and Repairs
For WorryFree repair appointments, appliance-protection plans, existing coverage, or plan complaints, use My Account or call 1-800-350-7734. Keep the service address, covered equipment information, contract details, appointment history, and prior repair information available.
Business Accounts
Business customers can contact the PSE&G Business Solutions Center at 1-855-249-7734. Construction, demolition, new service, service upgrades, and large commercial projects may require a specialized PSE&G department rather than residential customer service.
PSEG Long Island Customer Service
PSEG Long Island has separate customer-service and outage numbers from PSE&G New Jersey:
- PSEG Long Island Customer Service: 1-800-490-0025
- PSEG Long Island Power Outages and Downed Wires: 1-800-490-0075
- PSEG Long Island Business Solutions: 1-800-966-4818
- PSEG Long Island Contact Page: PSEG Long Island Contact Information
PSEG Long Island provides electric service support, while natural gas concerns on Long Island may involve a different utility. Customers should use the provider and telephone number printed on their bill.
How to Escalate a PSE&G Complaint
- Contact PSE&G first: Call 1-800-436-7734 or use the appropriate online support route.
- Request documentation: Ask for a case or reference number and record the date, representative’s name, explanation provided, and promised follow-up.
- Request supervisor review: Explain which part of the billing, service, payment, meter, outage, repair, or account issue remains unresolved.
- Preserve supporting records: Keep bills, meter readings, payment confirmations, outage information, repair invoices, photographs, notices, emails, and previous case numbers.
- Contact the regulator when appropriate: If a regulated New Jersey utility complaint remains unresolved, contact the New Jersey Board of Public Utilities.
New Jersey Board of Public Utilities Complaints
The NJBPU advises customers to contact their utility first. If PSE&G does not resolve a regulated utility problem, customers can call the NJBPU Division of Customer Assistance at 1-800-624-0241 or use the online utility complaint process.
NJBPU complaints may involve high bills, payment arrangements, deposits, service delays, discontinuance of service, lack of service, or other regulated utility matters. Emergencies should be reported directly to PSE&G and 911 rather than submitted through a routine online complaint form.
Property Damage and Personal Injury Claims
If the issue involves alleged property damage or personal injury connected with PSE&G work, equipment, or service, use the official PSE&G claims process. Preserve photographs, estimates, receipts, damaged property, incident details, and communications related to the claim.
What to Have Before Contacting PSE&G
- The PSE&G account number and service address
- The affected bill, billing period, and disputed amount
- Meter readings or photographs when relevant
- Payment confirmations, bank records, or returned-payment notices
- Outage date, time, outage report, and restoration information
- WorryFree contract, repair history, and appointment details
- Previous case numbers and names of representatives contacted
- A concise explanation of the requested resolution
Common Reasons Customers Contact PSE&G
- High, estimated, incorrect, or confusing utility bills
- Payment arrangements, past-due balances, and shutoff notices
- Power outages, downed wires, streetlights, or restoration updates
- Gas odors, suspected leaks, or other safety hazards
- Starting, stopping, or transferring electric and gas service
- Meter readings, meter testing, or usage questions
- WorryFree repairs, appliance plans, coverage, or appointments
- Tree limbs near utility lines
- Scam calls, payment demands, or people claiming to represent PSE&G
- Property-damage or personal-injury claims
PSEG Reviews and Complaints
At the time of this update, the CorporateOfficeHeadquarters.com page displays two written reviews. One January 2024 review concerns a PSE&G WorryFree appliance-protection promotion. One August 2023 entry discusses PSEG Long Island, LIPA, rates, customer payments, and company financial decisions.
These two entries are not enough to establish company-wide customer sentiment. They also involve different PSEG operations and should not be combined as though they describe the same utility service.
About Public Service Enterprise Group
Public Service Enterprise Group Incorporated was established in 1903 and is headquartered in Newark, New Jersey. PSEG is a predominantly regulated energy and infrastructure company whose subsidiaries include Public Service Electric and Gas Company, PSEG Power, PSEG Long Island, PSEG Energy Holdings, and PSEG Services Corporation.
PSE&G operates New Jersey’s largest electric and natural gas transmission and distribution utility, serving approximately 2.4 million electric customers and 1.9 million natural gas customers. PSEG also maintains nuclear generation operations through its energy-company structure.
PSEG Competitors and Related Utility Pages
PSEG and PSE&G operate in the electric, natural gas, transmission, infrastructure, and energy sectors. Related corporate office pages include National Grid, Xcel Energy, Eversource Energy, and Duke Energy.
Frequently Asked Questions
Where is PSEG corporate headquarters?
Public Service Enterprise Group Incorporated is headquartered at 80 Park Plaza, Newark, NJ 07102.
What is the PSEG corporate office phone number?
The PSEG corporate switchboard is 1-973-430-7000. Routine New Jersey utility questions should be directed to PSE&G customer service instead.
What is the PSE&G customer service number?
PSE&G residential customer service is 1-800-436-PSEG (1-800-436-7734).
How do I report a PSE&G power outage?
Report an outage by calling 1-800-436-7734, using My Account or the PSE&G app, or texting OUT to 47734.
What is the PSE&G gas emergency number?
Leave the suspected gas-leak area immediately and call 1-800-880-7734 or 911 from a safe location.
How do I complain about an unresolved PSE&G bill?
Contact PSE&G first and request a case number and supervisor review. If the regulated utility issue remains unresolved, contact the New Jersey Board of Public Utilities at 1-800-624-0241 or file a complaint online.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided independent corporate office, headquarters, complaint, and review information since 2004. We organize corporate contacts, utility support routes, outage and emergency information, regulatory complaint options, and reader feedback to help customers identify the correct department.
Utility telephone numbers, support hours, corporate structures, emergency instructions, and regulatory procedures can change. Verify time-sensitive information through PSEG, PSE&G, PSEG Long Island, or the appropriate state regulator.
Page Update Note
This PSEG corporate office page was updated on August 29, 2026 to verify the Newark headquarters information, distinguish PSEG from PSE&G, add current New Jersey customer service, outage, gas-emergency, billing, business, WorryFree, claims, PSEG Long Island, and NJBPU complaint contacts, summarize visible COH reviews, add the updated CSN resource, and include relevant utility corporate office pages.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Public Service Enterprise Group Incorporated, Public Service Electric and Gas Company, PSEG Long Island, LIPA, or any related PSEG subsidiary. This page is provided for informational purposes and as a platform where customers can share reviews, complaints, corrections, and feedback about their own experiences.
Share Your PSEG or PSE&G Experience
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