Ricoh USA, Inc. is a business technology, office solutions, managed print, document workflow, production print, and digital services company headquartered in Exton, Pennsylvania. This page provides updated Ricoh USA corporate office and headquarters information, including the Exton headquarters address, corporate phone number, customer support contacts, service and billing routes, complaint guidance, and escalation tips.
Ricoh USA Corporate Office and Headquarters Information
Ricoh USA’s corporate office and North America regional headquarters are located at 300 Eagleview Boulevard in Exton, Pennsylvania. Ricoh Americas Holdings, Inc. is also listed at the same Eagleview Boulevard campus.
- Company Name: Ricoh USA, Inc.
- Parent Company: Ricoh Company, Ltd.
- Ricoh USA Corporate Office Address: 300 Eagleview Boulevard, Exton, PA 19341, USA
- Ricoh Americas Holdings Address: 300 Eagleview Boulevard, Suite 200, Exton, PA 19341, USA
- Ricoh USA Corporate Phone Number: 1-610-296-8000
- MyRicoh Customer Service: 1-866-239-8494
- Office Products Support: 1-888-456-6457
- Ricoh Software Support: 1-888-424-1573
- Commercial and Production Print Support: 1-877-318-8968
- Official Website: ricoh-usa.com
- Ricoh USA Contact Page: Ricoh USA Contact Us
- Ricoh USA Support and Downloads: Support and Downloads
- MyRicoh: my.ricoh-usa.com
About Ricoh USA
Ricoh USA provides office technology, managed print services, production print solutions, document management, process automation, workplace experience services, digital workflow tools, IT-related services, billing and account support, and equipment service resources for business customers.
Ricoh USA is part of Ricoh Company, Ltd., a global technology company based in Japan. In the United States, Ricoh USA is best known for business printers, multifunction devices, production print equipment, document workflow solutions, managed services, account support, maintenance, supplies, billing, and service contracts.
Product note: Some Ricoh camera, ScanSnap, PaperStream, and specialty imaging products may use separate support channels from Ricoh USA’s office equipment and business services support. If your issue involves a camera, scanner, or specialty imaging product, use the product-specific support route shown by Ricoh or the product brand.
How to Contact Ricoh USA About a Complaint
If you need to complain about Ricoh USA, start with the support route tied to your issue. A copier service problem, toner or supplies issue, software problem, billing dispute, contract issue, production print support request, or sales concern may each require a different department.
- Equipment service complaints: Use MyRicoh or Ricoh support and include the device model, serial number, service address, meter reading if available, and prior service ticket numbers.
- Billing or invoice complaints: Gather invoice numbers, account numbers, contract details, payment confirmations, and any prior written communication.
- Supplies complaints: Include order numbers, toner or supply part numbers, shipping details, serial numbers if needed, and photos of packaging or damaged items.
- Software support complaints: Use the Ricoh software support number and include the product name, version, error messages, screenshots, and license details.
- Production print issues: Use the commercial and production print support number and include the device model, service ticket history, output samples, and downtime details.
- Sales or account concerns: Use Ricoh’s official contact page or your assigned Ricoh account representative.
- Escalation: Ask for a ticket number, case number, written summary, or supervisor review if a service, billing, or contract issue remains unresolved.
Ricoh USA Customer Support, Service, and Billing Help
Ricoh USA provides customer support through MyRicoh, online support resources, contact forms, chat, and product-specific support numbers. Current Ricoh customers can often schedule service, order supplies, review billing questions, and access support tools through MyRicoh.
- MyRicoh Customer Service: 1-866-239-8494
- Office Products Support: 1-888-456-6457
- Software Support: 1-888-424-1573
- Commercial and Production Print Support: 1-877-318-8968
- Knowledge Base: Ricoh Knowledge Base
- Manuals and Downloads: Ricoh Support and Downloads
Fraud, Invoice, and Service Scam Warning
Business technology customers should be cautious with fake toner invoices, fraudulent copier service calls, fake lease-renewal notices, fake printer support pop-ups, suspicious remote-access requests, and emails claiming to be from Ricoh or a Ricoh partner. Scammers may target businesses with fake supply invoices, urgent payment demands, or unauthorized service contracts.
Before paying an invoice or granting remote access, confirm the account number, purchase order, contract, service ticket, and sender details through an official Ricoh channel or your assigned account representative. Do not share passwords, remote access credentials, billing details, tax forms, or payment information through an unexpected call or email.
Common Ricoh USA Complaint Topics
Common Ricoh USA complaint topics may include copier or printer downtime, delayed service calls, toner or supplies issues, billing disputes, contract terms, lease confusion, device setup problems, software support, production print downtime, account representative follow-up, and difficulty reaching the correct department.
There are currently no visible reader reviews on this page. If you share a review below, include the product or service involved, service ticket number if available, account type, dates, and the steps you already took with Ricoh support. Do not post private account numbers, contract documents, payment information, or employee names unnecessarily.
Ricoh USA Competitors and Related Companies
Ricoh USA competes with office technology, managed print, document management, production print, IT services, and business workflow companies. Competitors and related companies include Xerox, Canon, HP Inc., Konica Minolta, Kyocera, Sharp, Lexmark, Brother, Epson, and other office equipment and managed services providers.
Related Resources
Frequently Asked Questions About Ricoh USA Corporate Office
Where is Ricoh USA headquarters?
Ricoh USA is headquartered at 300 Eagleview Boulevard, Exton, PA 19341, USA.
What is Ricoh USA’s corporate phone number?
Ricoh USA’s corporate phone number is 1-610-296-8000.
How do I contact Ricoh USA customer support?
Ricoh customers can use MyRicoh, the Ricoh USA contact page, or the support number tied to their product. MyRicoh customer service is listed at 1-866-239-8494.
What is the Ricoh office products support number?
For office products such as projectors, desktop and HotSpot printers, video conferencing equipment, and interactive whiteboards, Ricoh lists 1-888-456-6457.
What is the Ricoh software support number?
For Ricoh software support, Ricoh lists 1-888-424-1573.
What is the Ricoh commercial and production print support number?
For commercial and production print support, Ricoh lists 1-877-318-8968.
Can CorporateOfficeHeadquarters.com resolve my Ricoh USA complaint?
No. CorporateOfficeHeadquarters.com is not affiliated with Ricoh USA and cannot access Ricoh accounts, contracts, service tickets, invoices, device records, software licenses, warranty information, or billing files.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and business service providers. Our goal is to help readers find public-facing corporate details, understand where a company is headquartered, and share experiences through reviews and comments.
Page Update Note
This Ricoh USA corporate office page was updated on July 6, 2026 to confirm the Exton, Pennsylvania headquarters address, update corporate and support phone numbers, clarify MyRicoh service and billing routes, add product-specific support guidance, include invoice and service scam warnings, and improve complaint guidance for service, billing, supplies, software, and production print issues.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Ricoh USA, Inc., Ricoh Americas Holdings, Inc., Ricoh Company, Ltd., MyRicoh, Ricoh Imaging, PFU, any Ricoh dealer, Ricoh service partner, account representative, support department, or billing department. This page is for informational purposes only. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.
Share Your Experience with Ricoh USA
Have you contacted Ricoh USA corporate office, MyRicoh, customer support, billing, supplies, software support, production print support, or a Ricoh account representative? Share your experience in the comments below. Your feedback helps other readers understand how Ricoh USA handles corporate-office complaints, service issues, invoice disputes, supplies problems, software support, production print downtime, and customer escalations.