Sees Corporate Office Headquarters

Sees Corporate Office Headquarters
See’s Candies, Inc.
210 El Camino Real
South San Francisco, California 94080 USA
Corporate Phone Number: 1-650-583-7307
Fax Number: 1-650-225-9430
Customer Service Number: 1-800-347-7337

  • I visited your NEW location, The Vineyard, Porter Ranch, today at 1:20 PM to use the Grand Opening coupon I had received in the mail. I was served by Robert and could not believe how I was treated. I asked him for a small hand packed box, which he did and special wrapped it. I also purchased a box of peppermint. When I went to pay I presented my coupon and for the free gift I was told they were all out. I asked him for a couple of lollipops to make up for the free gift and I was told, "we don't give free candy." I said well your out of the free gift which was one of there reasons I came in and also it was much closer to me than the Granada Hills store.I did make a purchase but, I felt his customer relations service left a lot to be desired. I paid with a Costco gift card as well as cash and since the card was now useless I asked him to throw it away to which he replied, "throw it in the waste basket behind you. I told him is it a big deal for him to throw it in the trash behind him? I'm leaving the card on the counter you can do what ever you want with it and left very unhappy. I'll go to Granada Hills or the one on Sherman Way and Wilbur from now on.

  • On line, I ordered a box of See's for this past holiday season (2021-22). I am very familiar with the brand as I've spent most of my life near See's stores… not the concessions. They have always been my "go-to" chocolate. This year my candies were hard and looked and tasted old. Additionally, there were tiny "worm holes" inside of the truffles I ordered. I had heard this could happen to your candies when they get old, but this was ordered and delivered within two weeks. So, they shouldn't have been old unless they'd been sitting in a warehouse or have been stored at an improper temperature for sometime. I ended up not eating them as I don't know what worms do to the body. Three years ago I also saw worms in your chocolates. How long ago did See's sell their company? It's not the same and the tops of the chocolates look sloppy. They're not neat and impressive anymore. Give me a reason why I shouldn't find another brand of chocolate!

  • I made an online order for my mother-in laws birthday. The candies were due to arrive on 2/15/2020 this was her birthday. I called and was told no the candies would be there by the 18th. This was strange to me since your distro. center is so close to her home but nevertheless I said okay. It is now the 19th still no gift has arrived. Called today spoke with a Ron, he told me that an Ava signed for them at 12:23pm on Wed the 18th. I hungup called my mother-in-law and my brother inlaw to see if they new an Ava. No one knows who this woman is. I than called back spoke with a Tessy. She explained all they could do is send out a replacement that wouldn't arrive until the 21st. This is unbelievable. Had I gotten your product and then said sorry I don't have enough to cover the charge I will pay you in a week you would have tacked on charges and be ready to take me to court if need be. But when you people have messed up royally you don't want to compensate me in anyway. I will do as my husband said from the beginning order from Godiva chocolates. I used to live in California and thought it would be easier to order from there. I'm not a happy camper and plan to make as many post as possible asking friends and family not to order from your company EVER!!!!!!

  • The residents of La Jolla would enjoy having a Sees candy store in our area? Will you be opning new stores near Girard, Coast Boulevard, Pearl Street or Prospect?
    This is a great tourist area and our residents love to buy chocolates for gifts.
    June 11, 2018 at 6:25 P.M.

  • I would like you to be aware of a terrific employee at See's in Brentwood, CA: Jennifer. Although she has been with See's for many years (and it shows because she really knows what she is doing), she has been in Brentwood for a relatively short time. I am so happy she came to Brentwood. She is the fastest packer I have ever seen, and packs the best. Last night I went to the Brentwood store and didn't realize it was so late. She locked the door shortly after I arrived. I was 4th in line and I wanted 3 custom boxes and asked her if I should come back tomorrow since technically they were already closed. She said she had no problem filling my order and did so in a very fast, professional and friendly manner. Can you somehow recognize her for her terrific customer service? I've had the pleasure of getting her on several occasions lately, and always the same phenomenal customer service!

  • November 23, 2016
    I did not realize you all had discontinued the mincemeat seasonal (Thanksgiving/Christmas) dark chocolate variety until I got the answer at a two of the stores I frequent. This is not a big deal, but to me it is like discontinuing the "nuts & chews" selection.
    I would like to see it make a return next season. Thank you for your consideration. I would have left my contact information but am not a member of any of the options.

  • On 11/13/2016 My family & visited the North Park Mall located @ 8687 NORTH CENTRAL EXPRESSWAY in Dallas, Texas 75225. This particular Mall is a favorite shopping spot for each and everyone of us, as well as the SEE'S CANDY KIOSK located on the 2nd level. I went in to purchase several gift boxes for the upcoming THANKSGIVING & CHRISTMAS HOLIDAYS as I have done each year, but on this day I encountered "Sarah" (Elderly White/Hispanic Female, wore glasses, heavy set,and walked with a slight limp.)She allowed me to stand @ the display window refusing to acknowledge me, but made eye contact several times while she rearranged boxes ( makeshift busy). Other White family with Children came stood for 1/2 sec she rushed to them with a smile & offered each member samples! She finished with'em walked in front began rushing me! I told her precisely what I candies I wanted, and it was after I paid & left the mall got outside to the parking garage were the rest of my family waiting for me I then looked inside of my bag & noticed..SHE DELIBERATELY PUT THE WRONG CANDIES IN MY BAG! I went back into the mall, up the escalators to the 2nd floor she saw me comming and locked the gate! I stood out in front telling her my problem she did not care to fix her mistake! I am furious enough to take time to make sure that no one else experience this same "Discrimination person!"🙅 I demand my money returned to me! I will tell my coworkers & friends not to patron this location!

  • You have a job opening on Indeed.com. I tried to apply for the position located in Beachwood Ohio. There's something wrong with your website for it would not let me register. And because I could not register I could not apply. I find this a very common problem when applying on a companies site. Your regional mgr should wonder why no one is applying for the position.

  • I inquired about the use of GMO ingredients and a Diane Irhig responded and LIED to me about the safety of GMO ingredients while never answering the direct question about the use of GMOs in Sees Candy. She claimed 20 years of 'extensive research has been done to validate its safety'. That is patently false. Most of the research claiming the safety of GMO's was performed by the same biotech companies that profit from their use. 26 Countries have banned the use of GMO's due to what reason…their too safe?? I don't think so. I am OUTRAGED by this Sees Representative!!

  • Hello, I have been a long time customer of See's Candies for over 40 years. I am writing to complain about the poor customer service and discriminatory treatment I received this evening at your store located in Santa Barbara, CA at the Paseo Nuevo mall.

    I went in to buy some boxes of candy for Valentines Day to give to my wife and a few others. I came in the store around 7:15 pm here on Wednesday, February 10, 2016 and was selecting my boxes of candy. I was in the store for about 5-10 minutes. I could see two of your workers this evening behind the counter and one of them a lady offered candy to several people who were in the store and they obliged. She went into the back and several moments later two young adult females entered the store and the male worker Miguel S. not only offered them samples before the door was fully closed but he went on to explain to them the types of candy he was offering them. I could not believe my ears. Not once did any of your workers offer me a sample. I decided not to spend my money at your store and walked out.

    Please review your stores video surveillance to see what I experienced. It was not only awful it was humiliating. To be treated one way and every other person in the store be treated with samples is a terrible business practice. Take a guess what race received samples and what race did not? I will tell family and friends not to patronize your stores because you have workers who discriminate based on their own biases or your new corporate ethos?

  • My family and I were at the Grove and walked into Sees to purchase some candy. There were two employees present a female and male. The male(white) employee was standing behind the counter in a military stand with his hands folded. He never once acknowledged our family to service us. At this point my daughter made a very wise decision stating that we should leave as we were not being serviced. As we were leaving the store the young lady asked if there was something that she could help us with. We explained that her counter part refused to serve us. It was very clear that he chose not to serve us and we chose not to make a purchase. This was unacceptable and someone should recommend psychological treatment. He had a look as if he was in the military on guard.

  • I've reported See's employees trading candy for merchandise at mall; their profits exceed expectations but I am not paid for my dental work, pain & suffering; I hope Buffet reads this because I cofounded what's become Whole Foods & my gastric bypass which my brother performs at Princeton. Not right 2 B deceived by corporations; accountability to customer essential

  • I'm very sad about the way ur company runs stores
    If u get rid if great employees u get a bonus Really I'm ashamed how how u give out extra money to management
    soon u won't have a company because of ur loss with good employees
    people come back cause of that and u don't notice such an easy thing

    • I totally agree, See's management treats their employee's in a horrible manner and it's definitely a normal thing there. See's will lose a lot of business if they are not already due to the poor management and the type of people they rather have working there.

  • Kevin Hansen and Linda belonick is the worse managers.. they are very unprofessional, they curse, wrote hours down they are not doing, Kevin fusses at Linda and they lie… this is a couple that works for see's candies at the kiosk for Thanksgiving in Christmas, but they are from California.. Linda was very rude to customers.

    • I also experienced rude service today. I only bought two pieces of candy and paid cash. The cashier's name was "Ebony" in the Sacramento store on Truxel, she was unpleasant, didn't smile, and didn't even ask if I wanted my receipt and just crumbled it and threw it out in the trash. I didn't say anything because I didn't want to make a big deal out of it but good customer service means you are friendly with customers.

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