Sheetz, Inc. is a family-owned convenience store, fuel, coffee, and made-to-order food company headquartered in Altoona, Pennsylvania. This page provides updated Sheetz corporate office and headquarters information, including the Sheetz HQ address, corporate number, customer contact routes, app and rewards help, complaint guidance, gift card warnings, and escalation tips.
Sheetz Corporate Office and Headquarters Information
Sheetz’s corporate office and headquarters are located in Altoona, Pennsylvania. Readers often search for Sheetz HQ, Sheetz corporate office, Sheetz headquarters, Sheetz corporate number, Sheetz corporate address, and where Sheetz headquarters is located when trying to contact the company beyond a local store.
- Company Name: Sheetz, Inc.
- Business Type: Privately held, family-owned convenience store, food, coffee, and fuel company
- Sheetz Corporate Office Address: 5700 Sixth Avenue, Altoona, PA 16602, USA
- Sheetz Corporate Office Phone Number: 1-814-946-3611
- Sheetz General / Legal Contact Number: 1-800-487-5444
- Sheetz Care Team / Customer Help: 1-800-765-4686
- Sheetz Rewards Help: 1-888-239-2856
- Official Website: sheetz.com
- Sheetz Contact Form: Sheetz Contact Us
- Store Locator: Find a Sheetz
- Careers: Sheetz Jobs
About Sheetz
Sheetz was founded in 1952 and is known for convenience stores, gasoline, coffee, made-to-order food, snacks, drinks, mobile ordering, loyalty rewards, and 24/7 store operations. The company operates in multiple states and is especially well known in Pennsylvania, Ohio, Virginia, West Virginia, Maryland, North Carolina, Michigan, and expanding markets.
Sheetz is privately held and family owned, so it does not have the same public investor relations structure as a publicly traded company. For most customer issues, the best starting point is the local store, Sheetz contact form, Care Team, or app/rewards support route. For formal written correspondence, use the Sheetz corporate headquarters address in Altoona.
How to Contact Sheetz About a Complaint
If your complaint involves a specific Sheetz store, order, fuel purchase, app transaction, reward, gift card, or employee interaction, gather the details before contacting Sheetz. Store-level information can help the company review the correct location and transaction.
- Store complaints: Include the store location, date, time, receipt, employee or manager name if known, and a clear description of the issue.
- Food quality complaints: Save the receipt, order number, photos, menu item name, and details about what was wrong.
- Fuel complaints: Keep the pump number, fuel type, receipt, date, time, vehicle details, and any photos or service documentation.
- App or online order issues: Include your account email, order number, location, screenshots, and payment confirmation.
- Rewards issues: Have your My Sheetz Rewardz account email, card number if available, offer details, and purchase receipt ready.
- Gift card issues: Keep the card number, purchase receipt, activation receipt, balance screenshot, and transaction details.
- Escalation: Ask for a case number or written confirmation if a refund, order, reward, gift card, or fuel issue remains unresolved.
Sheetz App, Rewards, and Online Order Help
Sheetz customers use the Sheetz app and online ordering for made-to-order food, drinks, rewards, offers, pickup, mobile payment, and store-related features. If your issue involves an app order, reward, digital gift card, account login, offer, or payment problem, use the Sheetz contact form and include screenshots whenever possible.
- Sheetz Contact Form: orders.sheetz.com/contact
- Sheetz Rewards Help: 1-888-239-2856
- Sheetz App: Sheetz App Information
For account or app issues, include the email address on the account, device type, app version if available, screenshots of the error, and the date and time the problem happened.
Sheetz Employee, Job Applicant, and HR-Related Issues
Current employees, former employees, and job applicants should use Sheetz’s employment and HR-related routes for application issues, workplace questions, payroll, benefits, scheduling, or employment-related concerns. Public customer-service channels may not be the fastest route for employee-specific matters.
- Sheetz Careers: jobs.sheetz.com
- Applicant Assistance: 1-800-487-5444
Employees and applicants should keep copies of applications, job postings, schedules, pay records, emails, case numbers, and written responses before escalating an employment-related issue.
Gift Card, Fuel Card, and Scam Warning
Be cautious with fake Sheetz coupons, fake Sheetz gift card giveaways, loyalty-point scams, fake job offers, phishing texts, and social media promotions that ask for payment information, passwords, gift card numbers, PINs, or verification codes.
Gift cards are a common scam payment method. Do not buy Sheetz gift cards or share gift card numbers to pay a debt, fee, prize charge, utility bill, delivery issue, government fine, or emergency request from someone who contacted you unexpectedly. Use only official Sheetz websites, the Sheetz app, verified store locations, and official customer contact routes.
Common Sheetz Complaint Topics
Common Sheetz complaint topics may include food quality, missing or incorrect orders, app errors, mobile order refunds, fuel pricing, fuel quality, store cleanliness, customer service, rewards problems, gift card issues, lottery-related questions, payment problems, and local store follow-up.
Reader reviews on this page have included positive comments about helpful employees and new locations, along with complaints or questions about food quality, lottery ticket registration, and gas pricing. If you leave a review below, include the store location, date, receipt details, and the steps you already took to contact Sheetz.
Sheetz Competitors and Related Companies
Sheetz competes with convenience store, gas station, coffee, foodservice, and travel-stop brands such as Wawa, Buc-ee’s, 7-Eleven, Circle K, Speedway, Casey’s, QuikTrip, Royal Farms, Love’s, Pilot Flying J, and regional convenience store chains.
Related Resources
Frequently Asked Questions About Sheetz Corporate Office
Where is Sheetz headquarters?
Sheetz headquarters is located at 5700 Sixth Avenue, Altoona, PA 16602, USA.
What is the Sheetz corporate office address?
The Sheetz corporate office address is Sheetz, Inc., 5700 Sixth Avenue, Altoona, PA 16602.
What is the Sheetz corporate number?
The Sheetz corporate office phone number commonly listed for the Altoona headquarters is 1-814-946-3611. Sheetz also lists 1-800-487-5444 and 1-800-765-4686 for official contact-related routes.
How do I complain to Sheetz?
Use the Sheetz contact form, contact the local store involved, or call the appropriate Sheetz support number. Include the store number or address, receipt, order number, date, time, photos, and a clear summary of the issue.
Is Sheetz publicly traded?
No. Sheetz is privately held and family owned. The company does not offer stock for public purchase.
How do I contact Sheetz Rewards support?
For My Sheetz Rewardz help, call 1-888-239-2856 or use the official Sheetz contact form.
Can CorporateOfficeHeadquarters.com resolve my Sheetz complaint?
No. CorporateOfficeHeadquarters.com is not affiliated with Sheetz and cannot access store records, app accounts, rewards accounts, gift card balances, fuel transactions, employment records, or customer support cases.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and consumer brands. Our goal is to help readers find public-facing corporate details, understand where a company is headquartered, and share experiences through reviews and comments.
Page Update Note
This Sheetz corporate office page was updated on July 6, 2026 to confirm the Altoona headquarters address, clarify Sheetz corporate number and customer contact routes, add app and rewards help, include employee and applicant guidance, add gift card and scam warnings, and better address searches for Sheetz corporate office, Sheetz HQ, Sheetz headquarters, Sheetz corporate headquarters, Sheetz headquarters address, Sheetz corporate address, and where Sheetz headquarters is located.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Sheetz, Inc., any Sheetz store, Sheetz employee department, Sheetz app support, Sheetz Rewards, Sheetz gift card program, fuel supplier, or customer service department. This page is for informational purposes only. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.
Share Your Experience with Sheetz
Have you contacted Sheetz corporate office, Sheetz headquarters, a local Sheetz store, the Sheetz Care Team, app support, rewards support, gift card support, or job applicant support? Share your experience in the comments below. Your feedback helps other readers understand how Sheetz handles corporate-office complaints, food quality concerns, fuel issues, app problems, rewards questions, gift card issues, store experiences, and customer escalations.
