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Reach Telus Head Office and Corporate Headquarters

Reach Telus Head Office and Corporate Headquarters

Telus Home Office Overview

Telus Company Bio:

Telus Corporation is a Canadian multinational telecommunications company, headquartered in Vancouver, British Columbia. Founded in 1990, Telus offers a range of telecommunications products and services including wireless and wireline internet and telephony, television, and IP-broadband. Known for its commitment to customer service and innovation, Telus is one of Canada’s leading telecom providers.

Telus Headquarters:

Telus Corporate Headquarters 510 West Georgia Street Vancouver, BC V6B 0M3 Canada

Telus Contact Information:

Telus Corporate Office Phone: 1-604-695-6500

Telus Customer Service Number: 1-888-811-2323

Telus Website: Telus.com

Map and Directions To Telus Head Office Canada

Telus Services and Products:

Telus provides a diverse array of telecommunications services, such as:

Mobile phone services
Internet and broadband services
Digital television services
Home phone services
IT and cloud-based solutions for businesses

Telus Customer Focus:

Telus caters to a broad spectrum of customers, ranging from individual consumers to large enterprises. The company is focused on delivering high-quality service and innovative technology solutions, prioritizing customer satisfaction and connectivity.

Telus Competitors:

In the Canadian telecommunications market, Telus competes with other major players like Rogers Communications, Bell Canada, and Shaw Communications. These companies offer similar services and vie for leadership in terms of coverage, service quality, and technological advancement.

Telus Customer Reviews and Ratings:

Customers often commend Telus for its network reliability, customer service responsiveness, and range of service options. Some areas, such as pricing and plan flexibility, might see mixed reviews.

Telus Customer Complaints and Issues:

Common complaints might revolve around service outages, billing issues, or specific customer service experiences. Telus generally addresses these through its dedicated customer support channels.

Conclusion:

Telus continues to be a key player in the Canadian telecommunications landscape, known for its robust network infrastructure, customer-centric services, and ongoing commitment to technological innovation. The company’s diverse service offerings cater to a wide range of telecommunication needs, making it a preferred choice for many Canadian customers.

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Telus Frustrating Customer Service

December 31, 2024

Telus, Dysfunctional website; equipment, unskilled foreigners for techs who can’ resolve connection problems, no customer service to order new phone. One bar on my cell phone, internet drops every few minutes, does not show the internet for the house on my laptop, only the surrounding homes yet the Filippino tech said it was due to my lap top being old, which had just been used on an acreage in a rural area with interferior internet services, along with 4 other homes. 5 days spent trying to order a new phone on line but it keeps bringing up the wrong phone. Numerous calls made to customer service without anything being done. When a call when schedule for 3 pm on December 30, no call came, Further numerous attempts to reach Telus today to get a new phone and with the plan having expired, still no phone, no response to request to have a manager call so, there will now be no phone purchased from Telus, both internet and cell plans will be moved to a competitor, and sharing the information publicly so others can avoid the frustration, stress and massive time loss trying to give Telus business. There have been overwhelming numbers of people posting in community facebook pages about their Telus internet constantly dropping due to inferior equipment and then hiring people who are unskilled and can’t fix basic connection problems.

Shelly Ann C Petz

Telus Head Office - Terrible service

November 16, 2023

Had new windows put in. The sensors were not put in the right spot by a Telus tech. Last night my alarm sounded every five minutes. The police were here at 2 am. I had NO SLEEP,!! I called to have this checked as i live alone they cant come for a day and a half. Terrible service!! This means no sleep and fear. The neighbours heard it all night too.

Eleanor Connors