Shaw’s Corporate Office Headquarters 

Shaws, McShortagee’s Market 11/21/24 social media post…FYI: Someone who relies on ‘virtue-signaling’ shouldn’t defame others in his own community! This is a horrible thing to say about a competitor a mile away that supplies food banks and has served Riverside residents for decades. Shaw’s should demand a public apology from McShortagee’s Market located @ 204 Willett Avenue, Riverside RI in the old Shroder’s storefront. The following comments by the owner, were discovered on November 23rd – 2 days after they were originally posted… which have since been deleted from the feed. (Dated screenshots available upon request if needed) Thank you for all you do for the community & Happy Holidays to Shaw’s employees.

Shaw’s Fatty Roast. I purchased an Eye of the Round Roast at Shaw’s. It appeared a bit fatty as those roasts are usually minimal fat. To make a long story short I cut off 8 ounces of fat leaving much fat on that I could not remove. Since I paid $34.68 for the roast and eight ounces plus is fat I feel that this was not a good buy. I know that many are gouging but I am hoping that this was an honest mistake. When pointed out to the man in the meat department he said you need some fat. Well…I guess I got fat. Could not take a picture as I am in the process of cooking the roast.

I worked for this Shaw’s for 13 years. loved and respected this company and gave 100% everyday. I cared about every aspect of the job always. I gave my all but this company over the past 3 years has gone down hill. they have lost their sense in what “quality” and “fresh” mean. they want us to overproduce then throw out food that does not sell then get mad at us when we throw away the crap they want us to make too many of. that aside, I had applied to be a department manager of the department I was already assistant manager of. A new hire who was there only 3 month was told to apply by the store manager for the same position. this store manager did not like me. I know when I’m being targeted. she picked me apart for the smallest things like throwing the trash out incorrectly…. seriously. she hired the kid with 4 months of experience over me who had 13 years of experience and expected me to train him. I was not going to do the job for someone who beat me in a promotion. Needless to say he went on vacation so I had to be in charge of the mess of a department we had. iIalso moved an additional 14 miles further from my store so getting a ride to work became way too expensive, $34 for uber 1 way. so thats $68/day, 6days/week. thats $408/week. my check is only $750/week so i was spending more getting to and from work than anything else. so I was spending most of my paycheck to go to a place to be bullied and discriminated against? I couldnt bring myself to put myself through that torture and embarassment anymore. This whole ordeal was damaging causing me to become depressed to a state I have not ever felt before. I couldnt bring myself to go back there, and when the manager she promoted came back from vacation, he quit too… so my entire wellbeing has been put in jeopardy because of some store director that has no idea what she is doing except how to bully one of the nicest hardest working employees they had. Shame on Shaws for allowing this to continue. Absolutely disgusting.

Dear Shaws, Please give your employees some immediate Customer Service Tutorials. My experience in your Railroad Ave was beyond intimidating! I was double-charged today, so I went in there to rectify that error. I proceeded to make a small purchase of 6 yogurts and 1 bacon. The bacon was on sale for $ 4.99. It rang up on sale at 6.99. I told the young Man it was on sale. He said must be a coupon, can I see your phone? I told him I sent the coupon to my card from Home. He looked dumbfounded and said “You can’t send it ” -I said most certainly could do it all the time. He said you have to clip it! Okay, I said, used the wrong wording – I clipped it !! The young man said, let me see your phone. Again, I do not have the app on my phone. He said then you did not clip it. Yes, I did, I replied. I did it from my Computer. Do I need to go home and get my laptop ?? Then I said, okay the Bacon is not needed this evening please take it off. His response was ‘ SHUT THE F UP AND PAY !!! I so held in my old lady rage paid for the purchase minus the bacon. I picked up the bag of yogurts, turned to him, and said “You know young man, if you going to work in Customer Service, it would behoove you to a)Be polite, Never yell just pay, and you never tell them to SHUT THE F.. up !!! To a Customer or a Woman ./older Woman. Shaws has typically provided poor customer service – but tonight it went beyond poor to shameful

Went to Shaw’s in Hudson, MA today to get a roast for Christmas – $5.99/lb special. I did not see the fine print that a $25.00 purphase before the roast was required. Since this was our last stop of the day we only had a few Items. Bought the roast and a few items, thought the total was high, asked the cashier if it took off for the roast and he said yes. Walking out of the store at 11:14am I see that I was charged $8.99/lb. Walked right back in to the “In” door and went the the service desk. Amanda told me I needed a $25.00 purchase to get that price. I told her I wanted to return the roast. She said she would get the manager. I waited 15 minutes for her to show up. I reviewed the POSTED return policy – cash/debit with receipt – no problem, no exclusions listed. Amanda tells me the manager will not allow a return of the roast – manager still hasn’t come to the service desk. Manager finally shows up – I was hot after waiting 15 minutes and says that there are “no returns on perishables” (not posted) and that she didn’t know I was waiting for her. Said I had to buy $15.00 more items to get the savings – The savings was $14.00. I am done with this place. Have shopped here for 30 years, through Victory then Hannaford and now Shaw’s. Never have sale items in stock and just rude. Register receipt was at 11:13am, I waiting 15 minutes for manager to come to the desk, left store at 11:35. Last time for me.