Shaw’s is a New England supermarket chain with corporate operations based in West Bridgewater, Massachusetts. People often search for the Shaw’s corporate office when they need the headquarters address, corporate phone number, customer service route, grocery delivery help, rewards support, or a way to escalate a complaint about a local Shaw’s supermarket.
Shaws Corporate Office and Headquarters Contact Information
- Company: Shaw’s Supermarkets, Inc.
- Parent Company: Albertsons Companies
- Shaw’s Corporate Office / Headquarters Address: 750 W Center St, West Bridgewater, MA 02379, USA
- Shaw’s Corporate Office Phone Number: 1-508-313-4000
- Official Retail Store / Corporate Support: 1-877-723-3929
- Grocery Delivery Support: 1-877-505-4040
- Accessibility Support: 1-877-723-3929
- Customer Support Center Mailing Address: M.S. 10501, P.O. Box 29093, Phoenix, AZ 85038
- Media Inquiries: Public Affairs Department, 250 E. Parkcenter Blvd., Boise, ID 83706
- Official Website: shaws.com
- Official Contact Page: Shaw’s Contact Us
The Shaw’s corporate office phone number should be treated as a headquarters or business-office number. For store issues, online grocery orders, delivery problems, digital coupons, Shaw’s for U, accessibility support, product concerns, or local complaints, Shaw’s official customer support routes are usually the better first contact.
Shaws Headquarters and Parent Company
Shaw’s and Star Market are part of the Albertsons Companies family of grocery brands. Shaw’s traces its roots to 1860 and remains one of the best-known supermarket names in New England. The Shaw’s / Star Market division is associated with West Bridgewater, Massachusetts, while Albertsons Companies has broader corporate operations and public-affairs contacts outside New England.
This matters because shoppers may search for Shaw’s corporate office, Shaws headquarters, Shaw’s supermarket headquarters, or Shaw’s West Bridgewater MA when they are trying to solve a customer service issue. For a store-level problem, begin with the local store or the official Shaw’s contact page. For broader corporate, division, media, or business questions, the West Bridgewater headquarters and Albertsons-related contact routes may be more appropriate.
Choose the Correct Shaw’s Support Route
- Local store complaint: Contact the store manager first, then escalate through Shaw’s official contact form or Retail Store / Corporate support.
- Grocery delivery or pickup issue: Call 1-877-505-4040 or use the online order help tools.
- Digital coupon, Shaw’s for U, or account issue: Use the Shaw’s app, account help, or official contact form.
- Accessibility support: Call 1-877-723-3929.
- Product quality, freshness, or food concern: Use the official contact form and provide the product name, UPC, store location, purchase date, and photos when available.
- Media or public affairs inquiry: Use the Boise Public Affairs mailing route listed by Shaw’s.
What to Have Before Contacting Shaw’s Corporate Office
- Store location, city, and state
- Date and approximate time of visit or online order
- Receipt, order number, loyalty account, or phone number used at checkout
- Product name, UPC, product size, sell-by date, or photos if the issue involves a grocery item
- Delivery or pickup date if the issue involves online grocery service
- Names of store employees or managers contacted, if known
- A short explanation of what happened and what resolution you are requesting
How to Escalate a Shaw’s Complaint
Start with the local Shaw’s store if the issue involves checkout service, product quality, pricing, a department such as meat, seafood, bakery, deli, or pharmacy, or a specific employee interaction. Ask for the store manager and keep the receipt, product details, and date of the visit.
If the local store does not resolve the issue, submit the complaint through the official Shaw’s contact form or call the Retail Store / Corporate support number. For delivery or pickup problems, contact Grocery Delivery support and include the order number, delivery date, store location, missing items, substitutions, charges, and photos if needed.
If your complaint involves a food safety issue, mislabeled product, spoiled food, or possible contamination, keep the product packaging and receipt when safe to do so. You may also need to contact your local health department or the appropriate food safety agency if the issue is serious.
Common Reasons Customers Contact Shaw’s Corporate Office
- Finding the Shaw’s corporate office or headquarters address
- Looking for the Shaw’s corporate office phone number
- Complaints about a local Shaw’s supermarket
- Checkout, cashier, staffing, or front-end service concerns
- Shaw’s for U rewards, digital coupons, or account problems
- Grocery delivery, pickup, missing items, or substitution issues
- Pricing, advertised sale, or mispriced product complaints
- Product quality, freshness, meat, seafood, bakery, deli, or produce concerns
- Accessibility support or accommodation concerns
- Pharmacy, prescription, or health-service questions at stores with a pharmacy
Grocery Delivery, Rewards, and Store Complaint Guidance
For online grocery delivery or pickup, keep the order confirmation, delivery window, substitutions, final receipt, and any messages from the shopper or store. If the issue involves missing items, wrong items, damaged groceries, or temperature-sensitive products, report it quickly through Shaw’s grocery delivery support.
For Shaw’s for U, digital coupon, or rewards complaints, use the phone number or email tied to your account. Screenshots of offers, clipped coupons, reward balances, and receipts can help support review the issue.
For local store complaints, include the department involved. A meat department complaint, bakery order issue, pharmacy concern, cashier problem, or pricing dispute may be routed differently than a general store experience complaint.
Scam, Fake Coupon, and Fake Support Number Warning
Be careful with fake Shaw’s coupons, text-message offers, social media giveaways, delivery refund scams, and unofficial support numbers. Use the official Shaw’s website, app, store locator, and contact page whenever possible. Do not provide passwords, verification codes, full payment card numbers, or loyalty account details to someone who contacts you unexpectedly claiming to represent Shaw’s, Star Market, or Albertsons Companies.
Shaw’s Reviews and Complaints
Current reader-submitted COH reviews for Shaw’s include individual complaints and compliments involving local store service, cashier staffing, rewards-program support, accessibility concerns, pricing or mispricing claims, facial-recognition concerns, and positive meat department service. These comments reflect individual customer experiences and may vary by store, department, employee, region, shopping method, and timing.
If you leave a Shaw’s review below, include the store location, department, date of visit, issue type, and whether you contacted the store manager, Shaw’s support, Grocery Delivery support, or Albertsons-related support. Do not post private information such as full card numbers, account passwords, addresses, prescription details, or personal contact information.
About Shaw’s Supermarkets
Shaw’s is a long-running New England supermarket chain offering groceries, fresh produce, meat, seafood, bakery, deli, frozen foods, household products, flowers, prepared foods, pharmacy services at select stores, digital coupons, online ordering, pickup, and delivery. Shaw’s is closely associated with Star Market, another New England grocery banner within the same broader Albertsons Companies family.
Shaw’s competes in a regional grocery market where local store execution matters. Store cleanliness, department quality, checkout staffing, pricing accuracy, rewards access, and delivery performance can vary by location, which is why local store details are important when filing a complaint.
Competitors and Related Corporate Office Pages
Customers researching Shaw’s corporate office information may also compare related grocery and supermarket headquarters pages such as Stop & Shop corporate office, Market Basket corporate office, Hannaford corporate office, ACME Markets corporate office, Tops Markets corporate office, Big Y corporate office, and The Food Emporium corporate office. These grocery companies often have similar complaint categories involving local stores, loyalty programs, pricing, grocery delivery, product quality, and pharmacy services.
Related Resources
- Shaw’s Official Contact Page
- About Shaw’s
- Find a Shaw’s Store
- Shaw’s for U
- Shaw’s Pharmacy
- Albertsons Companies Overview
- Albertsons Product Recalls
- ACME Markets Corporate Office
- Hannaford Corporate Office
- Market Basket Corporate Office
Frequently Asked Questions About Shaw’s Corporate Office
Where is Shaw’s corporate office?
Shaw’s corporate office and division headquarters are associated with 750 W Center St, West Bridgewater, MA 02379.
What is the Shaw’s corporate office phone number?
The Shaw’s corporate office profile phone number is 1-508-313-4000. For official Retail Store / Corporate support, Shaw’s lists 1-877-723-3929.
What is the Shaw’s customer service number?
Shaw’s official contact page lists Retail Store / Corporate and Accessibility Support at 1-877-723-3929. Grocery Delivery support is listed at 1-877-505-4040.
Is Shaw’s owned by Albertsons?
Yes. Shaw’s is part of the Albertsons Companies family of grocery stores. Shaw’s and Star Market operate as New England grocery banners connected to Albertsons Companies.
How do I file a complaint about a Shaw’s store?
Start with the local store manager. If the issue is not resolved, use the official Shaw’s contact form or call the Retail Store / Corporate support number. Include the store location, date, receipt, product details, and requested resolution.
How do I contact Shaw’s about grocery delivery?
For Shaw’s grocery delivery or pickup questions, call 1-877-505-4040 and have your order number, delivery date, store location, and account information ready.
What should I do about a Shaw’s product quality or food safety issue?
Use the official Shaw’s contact form and provide the store, purchase date, product name, UPC, product size, sell-by date, and photos if available. For serious food safety concerns, consider contacting the appropriate local health or food safety authority.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies and brands. We focus on helping readers identify the correct corporate contact path while keeping official company information separate from reader-submitted reviews and complaints.
Page Update Note
This Shaw’s corporate office page was reviewed and updated on June 29, 2026 to confirm the West Bridgewater headquarters address, relabel the corporate phone number, replace outdated customer care information with current Shaw’s official support numbers, clarify Albertsons Companies ownership, add escalation guidance, update related resources, and summarize current COH reader review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Shaw’s Supermarkets, Star Market, Albertsons Companies, or any Shaw’s store location. This page is for informational purposes only. Store policies, support routes, product availability, rewards terms, grocery delivery options, pharmacy services, pricing, and complaint handling may change over time. For account-specific help, contact Shaw’s through its official website or local store.
Share Your Experience
Have you contacted Shaw’s corporate office, Retail Store / Corporate support, Grocery Delivery support, a local store manager, pharmacy, or Albertsons-related support about a store complaint, delivery issue, rewards problem, product concern, pricing dispute, or customer service experience? Share your experience below. Include the store location, issue type, contact route used, and whether your complaint was resolved, but do not post private information such as full payment details, account passwords, prescription information, addresses, or phone numbers.
