ACME Markets is a regional supermarket chain headquartered in Malvern, Pennsylvania. This page provides the ACME Markets corporate office address, headquarters phone number, customer-service contacts, complaint escalation guidance, store numbers, online-order support, refund information, and customer review themes.
ACME Markets Corporate Office and Headquarters
- Company: ACME Markets, Inc.
- ACME Markets Corporate Office Address: 75 Valley Stream Parkway, Malvern, PA 19355, USA
- ACME Markets Headquarters Phone Number: +1-610-889-4000
- Retail Store and Corporate Customer Service: +1-877-723-3929
- Grocery Delivery and Pickup Support: +1-877-505-4040
- Delivery and Pickup Support Hours: Seven days a week, 5:00 a.m.-10:00 p.m. Pacific Time
- Accessibility Support: +1-877-635-4833
- Customer Support Mailing Address: ACME Markets Customer Support Center, M.S. 10501, P.O. Box 29093, Phoenix, AZ 85038
- Online Contact and Chat: ACME Markets Contact Us
- Store Locator and Store Numbers: ACME Markets Locations
- Careers: ACME Markets Careers
- Official Website: ACMEMarkets.com
- Parent Company: Albertsons Companies, Inc.
- Corporate Status: Subsidiary of a publicly traded company
- Albertsons Companies Stock Symbol: ACI on the the New York Stock Exchange

ACME Markets Customer Service
ACME provides separate support routes for retail-store concerns, delivery and pickup orders, website accounts, ACME for U offers, accessibility assistance, pharmacies, gift cards, and employment questions.
Calling the Malvern main office is not normally the fastest route for a refund, digital coupon, missing delivery item, pharmacy concern, or local employee complaint. Use the support route connected with the transaction or store involved.
| Issue | Recommended First Contact |
|---|---|
| Local store complaint | Store manager, followed by +1-877-723-3929 |
| Incorrect price or checkout problem | Store customer-service desk with the receipt and shelf-price information |
| ACME for U or digital coupon problem | ACME customer service with account and offer screenshots |
| Delivery or pickup issue | +1-877-505-4040 or the online order help tools |
| Product refund or freshness concern | The ACME store where the item was purchased |
| Pharmacy concern | Pharmacist or pharmacy manager at the specific location |
| Gift-card issue | +1-877-723-3929, option 4 |
| Accessibility assistance | +1-877-635-4833 |
| Employment or HR question | ACME Careers, store management, or the contact on employment paperwork |
ACME Markets Complaint Escalation
For complaints involving a particular ACME location, begin with the store’s customer-service desk or manager. The official location directory provides ACME store numbers, direct telephone numbers, addresses, hours, pharmacy information, and available services.
- Contact the location involved: Ask the customer-service desk, department manager, pharmacy manager, or store manager to review the issue.
- Save your evidence: Retain the receipt, product packaging, weekly advertisement, ACME for U offer, order confirmation, refund record, and relevant photographs.
- Use ACME customer service: Call +1-877-723-3929 or submit the official contact form.
- Identify the store: Provide the store number, street address, city, state, visit date, and approximate time.
- Explain previous attempts: State whom you contacted, what response was provided, and why the matter remains unresolved.
- Request a specific resolution: Clearly ask for a refund, replacement, pricing correction, account adjustment, management review, or other appropriate response.
- Escalate in writing: Send documented customer correspondence to ACME Markets Customer Support Center, M.S. 10501, P.O. Box 29093, Phoenix, AZ 85038.
Information to Include with an ACME Complaint
- ACME store number and address
- Date and approximate time of the transaction or incident
- Receipt or online order number
- ACME for U account information shared only through a secure official channel
- Digital coupon, online-exclusive offer, or weekly advertisement screenshots
- Product name, brand, UPC, lot code, package size, and expiration date
- Photographs of the product, shelf label, receipt, or damaged packaging
- Names or positions of employees and managers contacted, when known
- Customer-service case number or prior response
- A short description of the requested resolution
ACME for U, Digital Coupons, and Online-Exclusive Offers
ACME for U provides personalized deals, digital coupons, rewards, and other promotional offers. Complaints may involve clipped coupons not applying, an “online exclusive” price being misunderstood, the wrong store being selected, qualifying products not matching the offer, or checkout totals differing from the expected price.
Before contacting ACME, save:
- The complete offer and its expiration date
- Any “online exclusive” or delivery-only language
- The qualifying product size, quantity, and variety
- The selected ACME store
- Confirmation that the offer was added to the account
- The receipt or online order showing the charged price
Some promotions are valid only online, require a minimum purchase, apply to selected varieties, or cannot be combined with another offer. Ask customer service to explain which term prevented the advertised price from applying.
ACME Grocery Delivery and Pickup Support
ACME lists +1-877-505-4040 for grocery delivery and pickup support. Published hours are seven days a week from 5:00 a.m. to 10:00 p.m. Pacific Time. Website chat and online help requests are also available.
Delivery and pickup complaints can include:
- Missing products
- Incorrect substitutions
- Damaged or spoiled groceries
- Late or canceled orders
- Unexpected charges
- Incorrect promotional prices
- Missing refunds or account credits
- Orders defaulting to pickup instead of delivery
Keep the order confirmation, receipt, delivery or pickup time, substitution messages, photographs, and any refund confirmation. If a third-party provider handled the order, part of the refund or delivery complaint may need to be addressed through that provider.
ACME Refunds and Freshness Guarantee
ACME states that produce, meat, seafood, bakery, deli, and floral products are covered by a money-back freshness guarantee. Customers seeking a full refund should present the product and receipt. Refunds are generally issued according to the original payment method.
Refunds without a receipt exceeding $10 may require manager approval. Approved no-receipt refunds may be issued as merchandise credit based on the lowest selling price during the previous 30 days. EBT and WIC transactions have additional rules.
For qualifying online grocery items, ACME says customers should report the problem to the driver, pickup associate, or delivery and pickup customer service within seven days. Restrictions apply to products such as baby formula, alcohol, and tobacco.
ACME Product Quality and Recall Complaints
Current reader concerns include produce freshness, meat and seafood quality, short-dated dairy items, stale packaged foods, and package quantities that allegedly did not match the label.
For a product complaint, retain:
- The product and packaging when safe
- Receipt and store location
- UPC, lot number, expiration date, and package size
- Photographs showing the reported problem
- The quantity stated on the package and the quantity received
ACME publishes current notices on its Product Recalls page. Recalled products can generally be discarded or returned to the local store for a refund. Customers with recall questions can call +1-877-723-3929.
Serious food-safety concerns may also be reported to the appropriate local health department or government food-safety agency.
ACME Pharmacy Support
Participating ACME locations provide prescription refills, prescription transfers, vaccinations, insurance processing, medication consultations, and other pharmacy services.
Use the ACME location directory to locate the pharmacy’s direct telephone number and hours. Prescription and pharmacy complaints should normally begin with the pharmacist or pharmacy manager at the location involved.
Do not post prescription numbers, medication lists, insurance information, vaccination records, medical records, or other protected health information in public comments.
ACME Gift Cards
ACME gift-card questions can be directed to +1-877-723-3929, option 4. Information about physical, digital, bulk, and third-party gift cards is available on the official ACME Gift Cards page.
ACME gift cards generally must be redeemed in participating stores and cannot be used for delivery or Drive Up & Go orders. Bulk gift-card sales are final under the published terms.
Keep gift-card numbers and PINs private. Never provide a gift-card number to someone claiming that a card is required to pay a tax, fine, utility bill, refund fee, technical-support charge, or family emergency.
ACME Careers and Human Resources
ACME publishes store, warehouse, manufacturing, corporate, technology, and pharmacy opportunities through its Careers page.
Applicants and employees may need help with applications, interview status, scheduling, payroll, benefits, W-2 forms, employment verification, accommodations, or workplace concerns. Start with the hiring location, supervisor, store management, or HR contact identified in the application or employment paperwork.
The Malvern corporate number should not be presented as a dedicated ACME Human Resources line. CorporateOfficeHeadquarters.com has not verified a universal public ACME HR telephone number.
Do not post Social Security numbers, employee IDs, payroll records, medical information, internal documents, manager contact details, or private employment records in public comments.
ACME Markets Reviews and Complaint Themes
Current ACME Markets reviews on CorporateOfficeHeadquarters.com include both positive and negative customer experiences.
Reported themes include:
- Praise for an employee who provided exceptional assistance with a delivery problem
- Confusion about ACME for U and online-exclusive offers
- Concerns involving rising prices and declining product freshness
- Complaints about meat, seafood, produce, dairy, and packaged-food quality
- A complaint alleging that package quantities did not match the label
- A customer’s disappointment about a favored employee no longer working at a store
These reviews are individual, unverified customer accounts and may not represent every ACME store, product, employee, manager, pharmacy, delivery order, or customer-service interaction. An employee-related comment should not be treated as proof of the reasons for an employment decision.
ACME Markets History and Albertsons Ownership
ACME Markets traces its history to 1891, when Samuel Robinson and Robert Crawford opened a neighborhood grocery store in South Philadelphia. The business later became part of American Stores Company, and the ACME Markets name developed from the ACME Tea Company banner.
ACME Markets currently operates as a subsidiary of Albertsons Companies, Inc. Other Albertsons Companies grocery banners include Albertsons, Safeway, Jewel-Osco, Shaw’s, Vons, Tom Thumb, Randalls, Star Market, Kings Food Markets, and Balducci’s.
The current ACME location directory lists 156 supermarkets across Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania.
ACME Store Numbers and Local Contact Information
ACME store numbers, direct phone numbers, addresses, pharmacy hours, grocery hours, and available services can be obtained through the official ACME Markets location directory.
Search by ZIP code, city, or state. Select the individual store to review:
- Grocery-store telephone number
- Pharmacy telephone number
- Store and pharmacy hours
- Delivery and Drive Up & Go availability
- Weekly advertisements
- ACME Markets gift cards
- Bakery, deli, floral, pharmacy, fuel, and other services
ACME Competitors and Related Corporate Offices
ACME competes with regional supermarkets, discount grocers, national retailers, independent grocery stores, and online grocery services. Albertsons and Safeway are related companies rather than independent ACME competitors.
Verified COH pages include:
- Albertsons Companies Corporate Office – ACME parent company
- Safeway Corporate Office – related Albertsons Companies banner
- Wegmans Corporate Office
- Weis Markets Corporate Office
- Aldi Corporate Office
- Walmart Corporate Office
Official ACME Markets Resources
- Official ACME Markets Website
- ACME Contact, Chat, and Customer Service
- ACME Store Locator and Store Numbers
- ACME Online Shopping FAQs
- ACME Product Recalls
- ACME Pharmacy
- ACME Gift Cards
- ACME Careers
- About ACME Markets
Frequently Asked Questions About ACME Markets
Where is the ACME Markets corporate office?
The ACME Markets corporate office and regional headquarters are located at 75 Valley Stream Parkway, Malvern, PA 19355.
What is the ACME Markets headquarters phone number?
The ACME Markets Malvern headquarters phone number is +1-610-889-4000. Routine customer complaints should generally use +1-877-723-3929.
What is the ACME Markets customer-service number?
ACME lists +1-877-723-3929 for retail-store and corporate customer service.
What is the ACME delivery and pickup support number?
ACME grocery delivery and pickup support is available at +1-877-505-4040.
What is the ACME corporation address?
People searching for the ACME corporation address or ACME supermarket headquarters generally mean 75 Valley Stream Parkway, Malvern, PA 19355. General customer-support correspondence uses the Phoenix Customer Support Center address listed above.
How do I locate ACME store numbers?
Use the official ACME location directory. Individual location pages provide store phone numbers, addresses, hours, pharmacy contacts, services, and weekly advertisements.
Who owns ACME Markets?
ACME Markets is owned by Albertsons Companies, Inc. Albertsons Companies trades under the stock symbol ACI.
How do I complain about an ACME store?
Start with the store manager. If the complaint remains unresolved, call +1-877-723-3929 or use ACME’s official contact form. Include the store number, date, receipt, prior response, and requested resolution.
How do I report an ACME for U coupon problem?
Save screenshots of the complete offer, qualifying product, selected store, expiration date, and confirmation that the offer was added. Retain the receipt or online order showing the price charged.
Where should ACME employees send HR questions?
Employees should use their supervisor, store management, employee resources, or the HR contact shown on their employment paperwork. The Malvern main-office number is not presented as a dedicated public HR line.
Can ACME gift cards be used for grocery delivery?
ACME’s published gift-card information says its gift cards cannot be used for delivery or Drive Up & Go orders. They are intended for redemption at participating stores.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, complaint routes, and company information for more than a decade. This page helps readers distinguish between the ACME Markets corporate office, customer-service center, local stores, grocery delivery support, pharmacies, and Albertsons Companies.
Page Update Note
This ACME Markets corporate office page was updated on August 5, 2026, to clarify the Malvern corporate address and Phoenix customer-support mailing address, verify retail, delivery, and accessibility support numbers, remove an unsupported HR designation, add current store-location information, explain ACME’s Albertsons Companies ownership, add refund, digital coupon, delivery, pharmacy, gift-card, employment, and recall guidance, and summarize current customer review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with ACME Markets, Inc., Albertsons Companies, Inc., Safeway, any ACME store or pharmacy, any grocery delivery provider, any gift-card processor, any employee, or any customer-support department. This page is for informational, review, rating, complaint, and feedback purposes only.
Corporate addresses, telephone numbers, store counts, ownership information, support hours, refund policies, promotional terms, delivery providers, pharmacy services, gift-card rules, employment processes, and complaint procedures can change. Verify important information directly through ACME Markets before mailing documents, traveling to an office, returning merchandise, transferring prescriptions, or providing personal information.
Share Your Experience with ACME Markets
If you have contacted the ACME Markets corporate office, customer service, a local store manager, delivery support, pharmacy, gift-card team, or employment department, please share your experience below. Identify the store’s city and state, explain the issue, describe the support route used, and state whether ACME resolved the concern.
Do not post ACME for U account numbers, payment details, gift-card numbers, passwords, verification codes, prescription information, employee records, private contact information, or other sensitive personal information.
