Reach ACME Corporate Office Headquarters 

ACME, Online exclusive. What is an online exclusive? I used the for U deals for Goldfish and 24 can Diet Coke but I paid an addition $10. Where is the definition of an online exclusive? It is listed with the U deals but there must be a different system here.

Acme, What happened to the good customer service? I write this and I am at a loss of words. There was a very very good employee that I got to know that was let go from this store. I usually shop at Acme and have been a dedicated customer for a very long time, even when it was called Super Giant!!! A little while later I met a lady by the name of Ms Birdie that was just as beautiful on the outside as she was on the inside. This lady always had a smile on her face and would stop what ever she was doing to assist customers even me. My shopping trips was always exciting because even when I had a lot going on seeing her and speaking with this lady always seemed to brighten my day. She was so helpful and always seemed to direct you in the right direction. Recently I didn’t see her and I assumed she maybe were sick or something and spoke with another employee that made me aware that she were no longer with the company due to some lies made up on her. I must tell you I since have started visiting other stores as this store is not the same with out her. This lady was one reason I continued to shop here, even though prices here were higher than others. You truly lost a gem and a customer. The store is the Salisbury Md location.

ACME, Declining Quality and Rising Prices. I’ve loved ACME for 35 years, especially the helpful staff and pharmacy, but lately, things have changed. Prices keep going up while the quality of meat and seafood declines. Their app often won’t let us access the discounts they advertise. For the high prices they charge, they can certainly afford to offer better products. The fruit is often overpriced and past its prime—if I’m paying $3 for a pear, it should be fresh, not something I have to throw away the next day. Their chips have been stale for over a year, and dairy products barely last before expiring. Last week, I paid $38 for a medium roast beef that was fatty and already turning brown when I opened it. ACME used to be known for fresh meats, quality food, and great employees. Now, I’m looking for a new place to shop. If anyone has suggestions for a store that offers good quality food at a fair price, I’d love to hear them.

Yesterday I purchased two bags of your Signature Select fried chicken that is supposed to have 4 pieces inside. Today I opened a bag and there were only 3 pieces. I then opened up my second bag and it also contained 3 pieces! That is false advertising and you are cheating people! It’s bad enough that your prices are too high and now this! Acme should be ashamed of themselves for cheating not just me, a senior on a budget but everyone else who bought this product! I will be waiting for someone to contact me about this!