How To Contact VistaPrint Corporate Office Headquarters
Hudsonweg 8
VENLO, 5928 LW Netherlands
Corporate Phone Number: 31-77-8507700
VistaPrint North America
95 Hayden Ave,
Lexington, MA 02421 USA
Corporate Phone Number: 1-781-676-7310
Customer Service Number: 1-866-614-8002
This company was supposed to deliver an order by the 24 of November, by the 30th I never received it, I called to find out where it was, they said my patriot logo design with the American flag was flagged as inappropriate and guilty of hate speech, they never let me know they wouldn't print it and DI NOT REFUND MY MONEY. they took my money and rendered no services.
Am in the process of fighting this
I have been charge $167.00 a year every January for 4 years. I am embarrassed to admit I only noticed it this past January(2017) when I received a notice of the charge from PayPal. This is the first time I ever received this notice regardless of it having been done 4 years previously. I contested the charge and asked what it was for. It is now February, 2017, and Vista Print has still not had the courtesy to inform me what the charges are for. I feel like Alice in Wonderland. They were made to refund the 2017 charge by Pay Pal, but not the other four years worth of charges. I have given them tons of business in the past, but apparently I am not a 'valued' customer and undeserving of any response I sent documentation of all my orders from them to corporate headquarters, and it was returned to me unopened!!!
Maybe you will have a better experience, so here is the address (USA and Netherlands):
CEO Robert Keane
95 Hayden Avenue
Lexington, MA 02421
Vista Print Corporate Office Headquarters
Hudsonweg 8
VENLO, 5928 LW Netherlands
Good luck!!!!!!!
This company has become a lose and I hope Ellen drops them and ask all her followers to drop them
We've been very pleased with VistaPrint service in support of our new, not-for-profit pediatric specialty medical group practice. I'd like to know where we could share our story and request support for our upcoming STRIDE FORWARD 5K Run/Walk and Family Health Fair fundraiser here in Virginia. Who can I call or email?
The WORST company and customer service on the globe. Warn others far and wide and complain to online Better Biz entities as I am.
Ordered product, probably Philippines. Next day my card was hit for 250 for shoes. I called asking to speak to America. Was refused. I said the problem started with your call center. She said shed get me a manager. Told her a manager took my order! I am pissed! America does not answer the phone, BTW. They just don't care.
The website service super sucks…ive lost potential thousands and possible accounts because the submission forms dont work. There are over 27 issues with my mobile site alone. Try calling the corporate number and nothing happens, it doesnt ring! 2 years now and still my website is having the same issues as 2 years ago. They gave me a $24 dollar discount awsome…NOT!
I resent the fact that I have to talk to someone in Jamaca for some customer service in America. I want to talk to someone who understands me.
I find your company to be run by complete morons. As usual, my company website is not functioning again today. And, the support personnel are idiots. I started my own consulting business in January of 2012. So, I did some research to find a web hosting company, and, I found one which also does small business marketing materials. I thought I was lucky; until, I had to start dealing with Vistaprint. Although the key chains and refrigerator magnets are nice and cute, I have a website with Vistaprint. Apparently, this is where most of the stupidity and ineptitude with Vistaprint resides. My website/blog has been inoperable for many times before – usually for weeks at a time. That costs me money and costs me business. Apparently your tech staff cannot figure out the problem. That does not come as a big shock. Every time I call the help desk in Jamaica, I usually speak to a person who probably doesn’t know what day it is. Last time I called it sounded like there was a huge party going on in the background. Must be nice. The woman I spoke to last week even thought my problem was a joke and was laughing. When I have called before, for other, multiple problems with my blog, those problems are not fixed or they are addressed incorrectly. It took me 15 minutes to explain to one of your techs that I was talking about my blog, not my email. That has become the standard for your company in my opinion – idiocy and ineffectiveness. Every time I email your company about my complaints, I get a computer generated response. That system generated email says I will be contacted in 24 to 48 hours. That never happens. Not that I get contacted outside of the 24 to 48 hour window – I NEVER get contacted. Usually, one of your managers says she'll call me the next day – that also never happens. Again, that was either a lie or just negligence or both. Earlier this morning, I was on hold for about 20 minutes – even though the outgoing recording said the hold time was two minutes. Typical. I could go on and on with stories about Vistaprint, especially the web services and customer care, but, those stories would disgust most real business men. So, you all either don’t care or can’t function properly or both. That’s my assessment. Before I close my account, and find a more competent and reliable web hosting service, would you be able to recommend a company that I can count on? Perhaps one of your competitors? Any company who can’t handle these simple customer service tasks is bound for disaster. Unlike your organization, I can certainly promise that I will never use your services again and I will ensure that anyone I come upon will be told not to waste their time or money with your firm. Feel free to contact me with any questions. I’d provide you with my Vistaprint Webmail address, but, since you all cannot make anything work properly, I’ll provide another email:
michael.sean.tuomey@us.army.mil
I wish you the best of luck with this company. You’re going to need it if my experience is any indication.