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  • Staples Corporate Office Headquarters HQ

Staples Corporate Office Headquarters HQ

How To Contact Staples Corporate Office Headquarters HQ

Address:
Five Hundred Staples Drive
Framingham, MA 01702 USA
Corporate Phone Number: 1-508-253-5000
Fax Number: 1-508-253-8989
Customer Service Number: 1-800-333-3330

 
  • Without my permission or any contact with me Staples has sent a Staples VISA DEBIT card- which I have chopped into small pieces. Staples has no right to establish such a card or account without my consent SHAME on Staples

     
  • Make your CEO's email public, so that the public can write to them, without the censorship of assistants, and partisan workers.

     
  • Have been ordering from Staples Advantage about once a or twice a week for almost a year and have received a packing slip maybe 3 times. How can a business not include some sort of evidence that something was delivered? And how are we supposed to pay our account with no proof of delivery, no place to sign for it, no price, no paperwork whatsoever. Have contacted "customer support" many times and they have offered to print me one and send it to me. I end up printing an email that is actually not a receipt of goods to our accounts payable person. I have been promised many, many times that they would "fix this issue" and have yet to receive any.

     
  • Staples: East Windsor, Route 130- 1/31/16 Business Account customer since 1995 and normally pleasant experiences each time. Today did not get that warm and fuzzy feeling! Could not find what I was looking for in the normal aisle, when I asked the cashier where the item was, she ignored me. I asked a 2nd time and she didn't reply, just stared into space. Then did not reply to any small talk I made, never said Thank You! Her ID I think is 1727271 Tech Support/Store Manager I believe Stacey P., rude as well. No Hello, no warm and fuzzy feeling there as well. All business and does not know everything either. You CAN boot from a disc to use as a virus protection program which I have done several times, but she insisted it no it wouldn't work! She sunk me for $159.99 plus SHE SPELLED MY NAME AND EMAIL ADDRESS WRONG! Inspite of my giving her my name, and business account information! All she was more interested in doing was answering her little ear-bud phone!!!! over and over and over during our conversation! Downright RUDE! I want an apology and something in return for this obnoxious behavior on the part of your store manager/tech person and cashier. As a long time customer of your company I was insulted today!!!!!

     
  • I purchased a Memorex 8X Externa (as posted on my receipt), 034707982512, CD burner. Its brand new, package never opened. My son told me I didn't need it for my computer. I brought it back to the Fairhaven, MA store and was told I could not return it as it was after 14 days according to store policy. I wasn't told at the time of purchase that there was a 14 day policy! The clerk called the manager, Christopher, who came out, looked at my receipt and pointed to the back of the receipt telling me its posted there! I insisted on the return being taken, the item was in tact with its original packaging, I had my receipt, there shouldn't be a problem at all. I asked for the return to be processed and he told me that he could only give me a store credit and it wouldn't be for the total amount that I paid for it! What do you do when its a gift and the recipient gets the item after 14 days? This is very poor. Needless to say, I will NEVER SHOP AT THIS STORE AGAIN!

     
  • Corporate should be ashamed of themselves!!! Definitely discrimination not to credit people their $2.00 per cartridge UNLESS they purchased $30 worth of ink in the STORE. NOT FAIR!!!!!!!! Why would anyone go to the store?? To wait in line? In the Northeast with all the SNOW and ICE from the previous 6 months of winter, most of us were homebound, working from home. SO NOT FAIR. Not buying from Staples anymore.

     
  • Just found out that Staples will ONLY credit your used print cartridges $2.00 each the next month IF YOU BOUGHT ink IN THE STORE ONLY over the previous six months!!!! What about handicapped people that CAN"T get to the store???? Hence the reason we buy ONLINE!!! Discrimination!!!!!!!!!

     
  • To Corporate

    It is amazingly unfair, how your rewards program has treated me over the past few years, I was fist asked my phone umber to get rewards back, without never having been told to get an account, so I could never know what rewards I was getting or when the they accumulated to or when they expired.

    Every time I asked a manger at either Berlin NJ store or the one in Turnersville NJ and they simply gave me a number to call and nothing was ever resolved. It seems I have been getting rewards without being notified.

    Well I am pissed and will take my business elsewhere because in the past 5 years I have purchased a new computer, over $1000 and screen, a HP 4500 and 6700 series printer both totaling $450 and approx $500 worth of supplies that your system hasn't acknowledged and cartridges for the new 6700 printer.

    I have tried in vane to resolve this matter at least 3 times including the present, either you Want my bossiness or you don't, additionally I am opening a new consulting business next month and my plans were to open a business account with staples, but unless something is done to credit me for my previous purchases, I will gladly take my business elsewhere.

    As of today finally registered started an account with Staples after 5 years in which no one ever told me to do, with this e-mail robertmccann53@yahoo.com, the old account was something some one created for obvious reasons, which is why I never knew it existed.

    I have purchased over $2000 worth of items in the last 5 years and all from Staples.

    If you do not value me as a loyal and faithful customer, in the future I won't be.

    Robert mad as hell McCann 86 540 5922

     
  • As I type this, I have been on hold 1/2 hour…with the Staples in Grass Valley Ca. Staples just answered the phone, asked me what I needed, I explained I need color copy machine, she said "I will transfer you" I asked if I was going to be on hold for a long time, she looked over to the counter I was to get help from, she told me there are 3 people in line…I told her "No, don't transfer me, I will buy what I need elsewhere" The so called customer service at Staples sucks…this is not the first time, but it was the last I will deal with them.

     
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