YSL, formally known as Saint Laurent or Yves Saint Laurent, has its global registered office at 37–39 Rue de Bellechasse in Paris, France. Saint Laurent does not currently publish a separate global headquarters switchboard, but its French client-service number is +33 1 84 95 56 00.
In the United States, Yves Saint Laurent America, Inc. lists its principal place of business at 3 East 57th Street in New York. U.S. fashion customers can contact Saint Laurent Client Service at 1-646-889-1961 or cl**************@*sl.com. Makeup, skincare, and YSL Beauty fragrance questions are handled separately through L’Oréal’s YSL Beauty support.
YSL Headquarters and Saint Laurent Corporate Office Information
- Fashion House: Yves Saint Laurent, commonly branded as Saint Laurent or YSL
- Global Registered Office: 37–39 Rue de Bellechasse, 75007 Paris, France
- France Client-Service Phone Number: +33 1 84 95 56 00
- France Client-Service Hours: Monday–Saturday, 9 a.m.–7 p.m. Central European Time
- U.S. Company: Yves Saint Laurent America, Inc.
- U.S. Principal Place of Business: 3 East 57th Street, New York, NY 10022, USA
- U.S. Saint Laurent Client Service: 1-646-889-1961
- U.S. Client-Service Email: cl**************@*sl.com
- U.S. Client-Service Hours: Monday–Friday, 9 a.m.–9 p.m. Eastern; Saturday, 10 a.m.–7 p.m. Eastern
- New York 57th Street Boutique: 1-212-980-2970
- Official Fashion Website: www.ysl.com
- Fashion Contact Form: Contact Saint Laurent
- Saint Laurent Store Locator: Find a Saint Laurent Store
- Parent Company: Kering
- Kering Headquarters: 40 Rue de Sèvres, 75007 Paris, France
- Kering Reception: +33 1 45 64 61 00
- Saint Laurent CEO: Cédric Charbit
- Creative Director: Anthony Vaccarello
The France and U.S. client-service numbers are intended for orders, product questions, returns, exchanges, repairs, boutique assistance, and other customer concerns. They should not be described as direct executive-office or Human Resources numbers.
Where Is YSL Headquarters?
The global registered office of the Saint Laurent fashion house is:
Yves Saint Laurent
37–39 Rue de Bellechasse
75007 Paris
France
Saint Laurent moved its principal operations to Rue de Bellechasse in 2017. The address serves the fashion house’s global corporate and administrative organization.
It should not be treated as a public returns center, customer-service counter, repair workshop, YSL Beauty office, or walk-in retail boutique. Customers should contact Client Service before sending merchandise or correspondence.
Is 40 Rue de Sèvres the YSL Headquarters?
No. The address at 40 Rue de Sèvres in Paris is the headquarters of Kering, Saint Laurent’s parent luxury group.
Kering’s contact information is:
Kering
40 Rue de Sèvres
75007 Paris
France
- Kering Reception: +33 1 45 64 61 00
- Kering Corporate Website: www.kering.com
Kering’s reception number is appropriate for parent-company, corporate, shareholder, press, vendor, and group-level inquiries. It is not the preferred contact for a Saint Laurent order, boutique purchase, return, repair, refund, or YSL Beauty product.
YSL U.S. Corporate Address
Saint Laurent’s official U.S. sales terms identify the following principal place of business:
Yves Saint Laurent America, Inc.
3 East 57th Street
New York, NY 10022
United States
The same address is also an operating Saint Laurent flagship boutique. It should therefore be used carefully:
- Online-order correspondence may be directed there when Saint Laurent’s official terms or Client Service instruct the customer to do so.
- Boutique questions can be directed to the local store.
- Returns should follow the supplied return label or instructions rather than being mailed to the address without authorization.
- The boutique is not a universal corporate complaint, Human Resources, wholesale, or YSL Beauty office.
What Is the YSL Corporate Office Phone Number?
Saint Laurent does not currently publish one dedicated global headquarters switchboard for all customers.
The current official fashion client-service numbers are:
- United States: 1-646-889-1961
- France: +33 1 84 95 56 00
The U.S. number can assist with:
- YSL.com fashion orders
- Order tracking
- Shipping questions
- Returns and exchanges
- Product availability
- Fashion-product questions
- Damaged or incorrect orders
- Repair and after-sales inquiries
- Boutique appointments
- Escalation of an unresolved fashion complaint
The previously listed French number, +33 1 44 31 64 00, is not currently shown on Saint Laurent’s official client-service or legal pages and should not be presented as the verified headquarters number.
What Is the 1-212-980-2970 YSL Phone Number?
The number 1-212-980-2970 belongs to the Saint Laurent boutique at 3 East 57th Street in New York.
It may be useful for:
- Boutique hours
- Store appointments
- In-store product availability
- Pickup or reservation questions
- A purchase made at that boutique
- Connecting with that store’s management
It is not the nationwide Saint Laurent corporate-office or online customer-service number. U.S. online customers should call 1-646-889-1961.
How to Contact Saint Laurent Customer Service
U.S. customers can contact Saint Laurent fashion Client Service through:
- Phone: 1-646-889-1961
- Email: cl**************@*sl.com
- Online Form: Saint Laurent Contact Form
- Live Chat and Apple Messages: Available through the official Client Service page when agents are online
- Local Boutique: Use the official store locator
The current U.S. Client Service page lists telephone and chat availability Monday through Friday from 9 a.m.–9 p.m. Eastern and Saturday from 10 a.m.–7 p.m. Eastern, excluding applicable holidays.
How to Make a Complaint to Saint Laurent
- Identify the purchase channel. Determine whether the product came from YSL.com, a Saint Laurent boutique, a department store, an authorized retailer, or YSL Beauty.
- Contact the responsible seller. Start with the boutique, department store, authorized retailer, or online Client Service team that handled the transaction.
- Keep proof of purchase. Retain the receipt, order confirmation, payment record, product certificate, packaging, shipping label, and correspondence.
- Describe the issue clearly. Include the product, purchase date, order or receipt reference, condition, and the people already contacted.
- Provide photographs privately. Photograph damage, defects, packaging, labels, and incorrect merchandise when useful.
- State the requested resolution. Explain whether you want a return, exchange, repair assessment, refund review, order correction, or management response.
- Request a reference number. Save emails, chat transcripts, names, dates, return tracking, and promised response times.
- Escalate within Client Service. Ask for review by a supervisor when the initial response does not resolve the issue.
A complaint should identify whether it involves Saint Laurent fashion or YSL Beauty. Sending a fragrance complaint to the fashion team or a handbag complaint to YSL Beauty can delay the response.
What to Include in a YSL Complaint
- The purchase channel or boutique
- The purchase or delivery date
- The order or receipt reference
- The product name, size, color, and product code
- A concise timeline
- The condition of the merchandise
- The representatives already contacted
- The response received
- Return or shipment tracking when applicable
- The exact resolution requested
Do not publicly post a complete order number, receipt barcode, payment-card information, account password, return label, home address, identification document, or product authenticity code.
Saint Laurent Online Returns and Exchanges
Saint Laurent’s current U.S. policy accepts eligible YSL.com fashion returns and exchanges within 30 calendar days after the customer receives the merchandise.
Products generally must be:
- Unused and unworn
- Unaltered
- Undamaged and unsoiled
- Returned in their original condition
- Returned with original tags and labels attached
- Returned with packaging, protective covers, accessories, certificates, and documents
Personalized products and merchandise specifically identified as non-returnable may be excluded.
An exchange is generally limited to the same product at the same price in another size or color. To obtain a different product or material, the customer normally must return the original item for a refund and place a new order.
How to Start a Saint Laurent Return
Customers can begin an eligible U.S. online return by:
- Using the “Return Your Order” link on YSL.com
- Calling 1-646-889-1961
- Emailing cl**************@*sl.com
- Contacting Saint Laurent through the online form
- Returning eligible U.S. online merchandise to a standalone Saint Laurent boutique
Department-store counters and concessions may not accept YSL.com returns.
After requesting the return or exchange, the customer must generally send or deliver the merchandise within 14 calendar days. Follow the return-label and packing instructions supplied by Saint Laurent.
Do not mail merchandise to the Paris headquarters, Kering headquarters, or New York boutique without return authorization and the correct shipping instructions.
Saint Laurent Refund Complaints
After receiving returned merchandise, Saint Laurent inspects it to confirm that it meets the return conditions.
Approved refunds are generally issued:
- To the original purchaser
- Through the original payment method
- In the original purchase currency
The bank, card issuer, PayPal, or other payment provider may need additional time to display the credit after Saint Laurent processes it.
For a delayed refund, keep:
- The order number
- The return authorization
- The carrier tracking number
- The delivery date shown by the carrier
- The refund confirmation
- The original payment method
- Previous Client Service correspondence
Saint Laurent Damaged, Defective, or Incorrect Orders
Contact Saint Laurent promptly when an online fashion order arrives damaged, incomplete, defective, or different from the item ordered.
Before using or returning the merchandise:
- Photograph the shipping box.
- Photograph the product and defect.
- Keep all tags, packaging, dust bags, boxes, certificates, and accessories.
- Record the delivery date.
- Contact Client Service for instructions.
- Do not attempt an alteration or repair before the claim is reviewed.
Return-condition restrictions do not eliminate applicable rights concerning merchandise with manufacturing defects or products that were not as described.
Saint Laurent Repairs and After-Sales Service
Saint Laurent offers after-sales and repair assistance for eligible products purchased through:
- YSL.com
- Saint Laurent boutiques
- Authorized Saint Laurent retailers
To request assistance:
- Locate the original receipt or proof of purchase.
- Contact Client Service or a Saint Laurent boutique.
- Provide photographs and the product reference when requested.
- Allow Saint Laurent to assess the product.
- Request an explanation of available repair options, estimated cost, and timing.
- Obtain shipping or boutique-drop-off instructions before sending the item.
Repair availability, cost, parts, timing, and eligibility depend on the product, condition, age, proof of purchase, and assessment. Do not assume every type of wear, accidental damage, or alteration is covered without charge.
Saint Laurent Boutique Complaints
A complaint about a physical Saint Laurent boutique should begin with the store manager.
Boutique complaints may involve:
- Employee conduct
- Product availability
- Appointments
- Purchase or return decisions
- Alterations
- Repairs
- Refund timing
- Accessibility
- Store pickup
- Product condition
Identify the store, date, approximate time, product, employee or department contacted, and requested resolution. If the boutique does not resolve the issue, escalate it through Saint Laurent Client Service.
Purchases made through department stores or independent authorized retailers may be controlled by that retailer’s sales and return policies. Contact both the retailer and Saint Laurent when the issue involves product quality or authenticity.
YSL Beauty Customer Service
YSL Beauty makeup, skincare, and most fragrances are handled separately from Saint Laurent’s fashion business.
U.S. YSL Beauty support is:
- Customer-Service Phone: 1-866-725-6791
- Published Hours: Weekdays, 10 a.m.–7 p.m. Eastern
- Contact Form: Contact YSL Beauty
- Beauty Website: www.yslbeautyus.com
Use YSL Beauty support for:
- Makeup
- Fragrance
- Skincare
- Beauty-product ingredients
- YSL Beauty online orders
- Beauty returns
- Beauty Club accounts
- Discontinued beauty products
- Beauty-product quality complaints
- International beauty inquiries
YSL Beauty is part of the L’Oréal luxury-beauty portfolio. Its U.S. website identifies it as a member of the L’Oréal USA family of brands at 10 Hudson Yards in New York.
YSL Fashion and YSL Beauty Are Different Support Channels
Use Saint Laurent fashion support for:
- Handbags
- Wallets and small leather goods
- Ready-to-wear
- Shoes
- Belts and fashion accessories
- Jewelry sold through Saint Laurent fashion
- YSL.com fashion orders
- Fashion repairs and alterations
Use YSL Beauty support for:
- Perfume and cologne
- Makeup
- Skincare
- Beauty ingredients and allergies
- YSLBeautyUS.com orders
- Beauty Club questions
- Beauty-product returns
The companies share the Yves Saint Laurent name and brand heritage, but their online stores, customer-service systems, product policies, and ownership structures are different.
YSL Wholesale, Distribution, and Business Inquiries
Retail customer-service representatives may not be able to approve wholesale, distribution, licensing, media, or commercial partnerships.
For a proposal involving Saint Laurent fashion:
- Use the official Saint Laurent contact form.
- Select the most relevant subject.
- Provide the company name and country.
- Describe the proposal briefly.
- Do not send confidential business plans or financial records unless requested through a verified company channel.
For a proposal involving YSL perfumes, makeup, or skincare, use YSL Beauty’s contact form and select the international-inquiries or general-inquiries category.
Submitting a proposal does not guarantee that Saint Laurent, Kering, YSL Beauty, or L’Oréal will offer a distribution or representation agreement.
Saint Laurent Privacy Questions
Saint Laurent publishes the following contacts for certain privacy questions and consumer rights requests:
- Privacy Email: pr*****@*sl.com
- Privacy Phone: 1-833-517-1314
- Privacy Policy: Saint Laurent Privacy Information
Privacy contacts may assist with requests involving access, correction, deletion, data sharing, marketing preferences, or other privacy rights.
They are not general-order, return, repair, boutique, YSL Beauty, or employment contacts.
Saint Laurent Human Resources and Careers
Saint Laurent does not publish one general Human Resources phone number for every applicant, current employee, former employee, payroll issue, benefit question, or employment-verification request.
Applicants should search and apply through the official Kering Careers website and filter opportunities by the Saint Laurent house.
Current employees should normally use:
- Their manager
- Their local or regional Human Resources representative
- The internal employee system
- The payroll or benefits administrator
- Contact information shown on employment documents
The fashion client-service, boutique, Kering reception, and YSL Beauty telephone numbers should not be described as Saint Laurent HR lines.
Do not post employee identification numbers, payroll records, schedules, tax documents, medical-leave information, coworker personal information, or internal company documents publicly.
Who Owns YSL and Saint Laurent?
The Saint Laurent fashion house is part of Kering, a global luxury group headquartered in Paris.
Saint Laurent joined the group in 1999 and remains one of Kering’s principal fashion and leather-goods houses.
Kering also manages luxury houses and businesses including:
- Gucci
- Bottega Veneta
- Balenciaga
- McQueen
- Brioni
- Boucheron
- Pomellato
- Qeelin
- Kering Eyewear
YSL Beauty is separately operated within L’Oréal’s luxury-beauty division. Consumers should not assume that Kering fashion support can access a YSL Beauty order or that L’Oréal can access a Saint Laurent handbag purchase.
Who Is the CEO of Saint Laurent?
Cédric Charbit is Chief Executive Officer of Saint Laurent.
He was appointed to lead the house effective January 2, 2025, after previously serving as President and CEO of Balenciaga and holding earlier roles at Saint Laurent.
Anthony Vaccarello has served as Saint Laurent’s Creative Director since 2016.
At parent company Kering:
- Luca de Meo: Chief Executive Officer
- François-Henri Pinault: Chairman
Executive roles can change. Confirm current leadership through Saint Laurent and Kering when the information is needed for legal, media, investor, employment, or business purposes.
About Yves Saint Laurent and YSL
The fashion house was founded in Paris in 1961 by designer Yves Saint Laurent and Pierre Bergé.
The brand became influential for designs that brought elements of traditionally masculine clothing into women’s fashion, including the women’s tuxedo known as Le Smoking.
In 1966, the house introduced Saint Laurent Rive Gauche, an influential luxury ready-to-wear line.
The company joined the luxury group now known as Kering in 1999. The brand was renamed Saint Laurent under Hedi Slimane’s creative direction in 2012, although Yves Saint Laurent and YSL continue to be widely used by consumers.
Saint Laurent’s current fashion categories include:
- Women’s and men’s ready-to-wear
- Handbags
- Shoes
- Leather goods
- Fashion accessories
- Jewelry
- Eyewear
- Lifestyle products
Kering reports that Saint Laurent has more than 300 stores worldwide.
YSL Reviews, Complaints, and Customer Feedback
One public comment is currently visible on this CorporateOfficeHeadquarters.com page.
The commenter asked how to represent Yves Saint Laurent perfumes in Libya and requested the appropriate department. The submission is a business and distribution inquiry rather than a customer review, complaint, rating, or praise report.
No meaningful public pattern involving fashion orders, boutique service, returns, repairs, refunds, YSL Beauty products, or corporate response is currently visible on this page.
The Libya inquiry may remain as a general question, but it should not be included when summarizing customer-service ratings or complaint trends. Because it concerns perfume, the appropriate starting point is YSL Beauty’s international-inquiries contact form.
YSL Competitors and Related Corporate Offices
Saint Laurent competes with other global luxury fashion houses. Related CorporateOfficeHeadquarters.com pages include:
Official YSL, Saint Laurent, Kering, and YSL Beauty Resources
- Saint Laurent Official Fashion Website
- Saint Laurent U.S. Client Service
- Saint Laurent Contact Form
- Saint Laurent Store Locator
- Saint Laurent U.S. Return and Exchange Policy
- Saint Laurent U.S. Terms of Sale
- Saint Laurent Privacy Policy
- Saint Laurent Heritage
- Saint Laurent at Kering
- Kering Corporate Contact Information
- Kering and Saint Laurent Careers
- YSL Beauty U.S.
- YSL Beauty Customer Service
Frequently Asked Questions About YSL Headquarters
Where is YSL headquarters?
Saint Laurent’s global registered office is at 37–39 Rue de Bellechasse, 75007 Paris, France.
Where is Saint Laurent’s head office in Paris?
The Saint Laurent fashion house lists its registered office at 37–39 Rue de Bellechasse in Paris.
Is 40 Rue de Sèvres the Saint Laurent headquarters?
No. 40 Rue de Sèvres is Kering’s headquarters. Kering is Saint Laurent’s parent luxury group.
What is the YSL headquarters address in the United States?
Yves Saint Laurent America, Inc. identifies 3 East 57th Street, New York, NY 10022 as its principal place of business. The address is also a Saint Laurent boutique.
What is the YSL corporate-office phone number?
Saint Laurent does not publish one separate worldwide headquarters switchboard. U.S. fashion customers can call 1-646-889-1961. France client service is +33 1 84 95 56 00.
What is the Saint Laurent U.S. customer-service number?
The official U.S. Saint Laurent fashion Client Service number is 1-646-889-1961.
What is the YSL customer-service email?
For U.S. Saint Laurent fashion orders and products, email cl**************@*sl.com.
What is the 1-212-980-2970 number?
It is the telephone number of the Saint Laurent boutique at 3 East 57th Street in New York, not the nationwide corporate customer-service number.
What is the YSL Beauty phone number?
U.S. YSL Beauty customers can call 1-866-725-6791 for makeup, skincare, fragrance, and beauty-order questions.
Are Saint Laurent and YSL Beauty the same company?
They share the Yves Saint Laurent name and heritage, but their operations and customer support are separate. Saint Laurent fashion is part of Kering, while YSL Beauty is operated within L’Oréal’s luxury-beauty business.
How do I return a Saint Laurent online order?
Start the return through YSL.com or contact Client Service. Eligible U.S. online purchases can generally be returned within 30 calendar days, subject to the product-condition and policy requirements.
Can I return a YSL.com order to a store?
Eligible U.S. online fashion purchases may generally be returned to standalone Saint Laurent boutiques, but not department-store locations.
Does Saint Laurent repair handbags and shoes?
Saint Laurent offers after-sales repair assistance for eligible merchandise purchased through YSL.com, boutiques, and authorized retailers. Contact Client Service or a boutique for an assessment.
Can I mail a return to 3 East 57th Street?
Do not mail a return there unless Saint Laurent specifically instructs you to do so. Follow the return label and shipping instructions supplied for the order.
Who owns YSL?
The Saint Laurent fashion house is part of Kering. YSL Beauty products are operated within L’Oréal’s luxury-beauty portfolio.
Who is the CEO of Saint Laurent?
Cédric Charbit is Chief Executive Officer of Saint Laurent.
Who is Saint Laurent’s creative director?
Anthony Vaccarello has served as Creative Director since 2016.
How do I apply for a job at Saint Laurent?
Search and apply through Kering’s official Careers website and filter the job listings by Saint Laurent.
Can I visit the Paris headquarters to resolve a complaint?
The Paris registered office should not be treated as a walk-in customer-service or returns center. Contact Saint Laurent Client Service or the boutique involved.
Can CorporateOfficeHeadquarters.com resolve a YSL complaint?
No. CorporateOfficeHeadquarters.com is an independent information and review website. It cannot access orders, issue refunds, authorize returns, arrange repairs, authenticate products, contact executives internally, or require Saint Laurent, Kering, YSL Beauty, or L’Oréal to respond.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes independent corporate-office and complaint information to help consumers distinguish Saint Laurent headquarters from Kering headquarters, boutiques, fashion Client Service, YSL Beauty, authorized retailers, department stores, and other support channels.
Corporate addresses, phone numbers, executives, client-service hours, return rules, repair availability, ownership, and store information can change. Confirm time-sensitive details through Saint Laurent, Kering, YSL Beauty, L’Oréal, or the retailer responsible for the purchase.
Page Update Note
Last Updated: July 21, 2026
This YSL and Saint Laurent page was substantially rebuilt to replace Kering’s address with Saint Laurent’s current Rue de Bellechasse registered office, distinguish the Kering headquarters, verify the U.S. company address and Client Service number, relabel the New York boutique phone, remove an unverified French number, separate fashion support from YSL Beauty, update returns and repair guidance, add current ownership and leadership, preserve and optimize the existing image, review the visible business inquiry, and target current YSL headquarters searches.
Share Your YSL or Saint Laurent Experience
Have you contacted Saint Laurent about an online fashion order, boutique purchase, return, exchange, refund, repair, damaged item, employee interaction, privacy request, YSL Beauty product, fragrance, or corporate complaint?
State whether the experience involved Saint Laurent fashion or YSL Beauty. Include the purchase channel or boutique, support route used, response time, requested resolution, and whether the matter was resolved. Positive experiences are also welcome.
Privacy warning: Do not post complete order numbers, receipt barcodes, return labels, tracking barcodes, payment-card information, gift-card numbers, account passwords, authenticity codes, home addresses, private telephone numbers, identification documents, employee personal details, confidential business proposals, or private correspondence containing sensitive information.
Comments containing threats, employee personal information, unsupported counterfeit or criminal allegations, discriminatory language, repetitive text, confidential business information, private financial data, or material unrelated to Saint Laurent or YSL Beauty may be edited or removed.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational and consumer-review website. It is not affiliated with, endorsed by, or operated by Yves Saint Laurent, Saint Laurent, Yves Saint Laurent America, Inc., Kering, YSL Beauty, L’Oréal, any Saint Laurent boutique, authorized retailer, department store, repair provider, distributor, or related organization.
Corporate addresses, telephone numbers, executives, ownership, client-service hours, store locations, return and exchange conditions, repair options, product availability, privacy contacts, and complaint routes may change. This page does not provide legal, financial, employment, authentication, trademark, distribution, privacy, fashion-care, allergy, medical, or consumer-rights advice.