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Reach Amazon Corporate Office Headquarters – Reviews

Reach Amazon Corporate Office Headquarters – Reviews

Amazon is a global technology and e-commerce giant, offering a wide range of products and services, including retail, cloud computing (AWS), streaming media, and artificial intelligence. Founded by Jeff Bezos in 1994, Amazon has revolutionized the way people shop and access information, becoming one of the largest online marketplaces in the world. The company is also known for its devices like Alexa, Kindle, and Echo, and services such as Prime Video and Amazon Music.

How to Contact Amazon Headquarters HQ

For business inquiries, customer support, or general information, you can contact Amazon’s Corporate Office using the following details:

🔍 Amazon Corporate Number: +1-206-266-1000 for general inquiries
📞 Customer Support: Reach Amazon’s customer service at 1-888-280-4331 for assistance with orders, Prime, and account issues.
📞 Customer Care: Reach Amazon’s customer service at 1-800-201-7575 for assistance with orders, Prime, and account issues.
💼 Stock Symbol: AMZN
🕒 Office Hours: Monday through Friday, from 9:00 AM to 5:00 PM PST
📍 Amazon Corporate Address: Amazon.com, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, USA
📍 AWS Address: 410 Terry Avenue North, Seattle, WA 98109-5210, USA
📍 Amazon Arlington: 1800 S Bell St, Arlington, VA 22202 USA
📍 Amazon Nashville: 101 Platform Wy N, Nashville, TN 37203, USA
🌐 Amazon Official Website: https://www.amazon.com/

Amazon’s Corporate Structure and Operations

Amazon operates as a multinational technology company with a focus on e-commerce, digital streaming, cloud computing, and artificial intelligence. Key aspects of their operations include:

📦 E-commerce Marketplace: Offering millions of products across categories such as electronics, books, home goods, clothing, and more, Amazon’s platform serves consumers worldwide.
☁️ Amazon Web Services (AWS): Providing cloud computing solutions to businesses and individuals, AWS is a leader in cloud infrastructure services globally.
📱 Amazon Devices: Selling devices such as Echo (with Alexa), Fire TV, and Kindle, Amazon has become a major player in smart home and personal electronics.
🎥 Prime Video and Streaming Services: Offering original programming and popular TV shows and movies via Prime Video, along with music streaming through Amazon Music.
🚚 Prime Membership: Providing exclusive benefits such as free shipping, access to Prime Video, and other perks for Amazon Prime members.

Amazon competes with other global e-commerce and technology giants such as Walmart, Costco, and Kroger. The company’s focus on innovation, customer satisfaction, and expanding its technological ecosystem has positioned it as a market leader.

Common Concerns and Feedback

Customers appreciate Amazon for its:

🚚 Fast Shipping: Quick delivery options, especially for Prime members, are highly praised by customers.
📦 Vast Product Selection: Offering an extensive range of products across virtually all categories, from everyday essentials to rare finds.
😊 Customer Service: Responsive customer support that helps resolve issues related to orders, returns, and account management.

However, some common concerns and complaints include:

📦 Shipping Delays: Occasional feedback about delays, especially during peak shopping seasons.
📞 Customer Service Accessibility: Some customers have reported difficulty reaching live support during high-demand periods.
🔍 Counterfeit Products: Concerns about third-party sellers offering counterfeit or subpar products on the platform.

Sharing your feedback helps Amazon improve its services and assists others in making informed purchasing decisions.

Frequently Asked Questions (FAQs)

Q1: How do I track my Amazon order?
You can track your order by logging into your Amazon account and going to the “Your Orders” section. There, you’ll find real-time tracking information for all your orders.

Q2: How do I return an item purchased on Amazon?
You can start a return by visiting the “Your Orders” page in your Amazon account, selecting the item you want to return, and following the on-screen instructions. Amazon offers a hassle-free return policy for most products.

Q3: How can I cancel my Amazon Prime membership?
You can cancel your Prime membership by going to “Your Account” and selecting “Manage Prime Membership.” From there, you can update or cancel your subscription.

Q4: How can I apply for a job at Amazon?
Amazon regularly hires for a wide variety of roles across its many divisions. You can explore job opportunities and apply through the Careers section of their website.

Q5: How do I contact Amazon customer service?
You can contact Amazon customer service by calling 1-888-280-4331 or by using the “Help” section on their website to start a live chat or email support.

Share Your Experience with Amazon

If you’ve shopped with Amazon or interacted with their corporate office, we encourage you to share your experiences:

⭐ Rate the Company: Provide a rating from 1 to 5 stars based on your experience.
✍️ Write a Review: Offer detailed feedback about your interactions with Amazon, whether it’s their products, services, or customer support.
📷 Upload Photos: Include images to give a visual perspective of your experience.

Your input is valuable! Share your experiences with Amazon to help others make informed shopping decisions.

Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Amazon.com, Inc. The information and reviews are services offered by CorporateOfficeHeadquarters.com.

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Amazon Frustrating Unresolved Refund Issue

May 29, 2025

Amazon, Unresolved Refunds and Missing Item: Extremely Frustrating Experienc. If I could give Amazon’s customer service less than one star, I would. For the past three weeks, I’ve been going in circles trying to resolve two separate issues across three orders, with no success. Old Refunds Still Not Issued (Orders XXX-XX52253 and XXX-XX27447): Amazon recently informed me—six years after the fact—that an internal audit revealed I was never refunded for two returned items. Each order was $47.99. Since the original payment methods are no longer valid, I requested the refunds be applied to my Amazon gift card balance. Instead, I keep receiving generic “thank you for your feedback” messages with no actual resolution. These delays are unacceptable. $200 Missing Item – Empty Box Delivered (Order XXX-XX87441): I ordered an item priced at $200 but received an empty box. Amazon refused to process a refund, citing that the package weight matched. That doesn’t account for possible tampering during transit or at the warehouse. I had to repurchase the item locally—at a higher price—bringing my total loss to $450. I also tried filing a police report, but since the theft likely occurred before the package reached me, I’m unable to file in my jurisdiction. I’ve made multiple requests to escalate both issues to a supervisor, but either the request is denied or I’m disconnected. This entire experience has left me questioning whether Amazon still prioritizes customer service at all. I am asking—once again—for clear answers: When will I receive my refunds for the old returns? How will Amazon address the stolen/missing item?

Kristina D Chavez

Response from Corporate Office Headquarters

1. Send an Escalation Email to Amazon Executive Support: Email: jeff@amazon.com

Subject: Unresolved Refunds and Missing Item – Escalation Request In your email, summarize both issues, reference the order numbers, and request immediate review by a senior customer support agent. Keep the tone professional but firm. (I can help you write this email if you’d like.)

✅ 2. Use Amazon’s “Call Me Now” Feature:

Go to https://www.amazon.com/contact-us, choose your issue, and select “Phone” > “Call Me Now”. Ask to speak with an Account Specialist or Supervisor regarding a long-standing unresolved issue. ✅ 3. File a Complaint with the BBB: If no action is taken, file a complaint with the Better Business Bureau: https://www.bbb.org/complain Amazon generally responds quickly to BBB cases. ✅ 4. Document Everything: Keep screenshots, emails, and chat logs. These will help your case if you escalate to your state’s consumer protection office or file a dispute with your credit card provider (for the recent $200 charge).

Amazon Disappointing Customer Service

May 27, 2025

Amazon, Customer Service. My subscribe and save order was not delivered and I was refunded all my money. I was told I had to reorder all the items and pay the new order price, but after the order was delivered they would credit me the difference. I have an email that says that. When I called back about the refund I was told there was nothing that could be done about it. I emailed customer care with my issue and listed every single order number (14) and name of the product and explained my issue. I got an email saying they didnt know what my issue was despite me not only telling them 2x on the phone, once in chat and once in an email. I then I got another email saying they could not find my account. I have been ordering with this company for years and have Never had an issue with missing items . Total incompetence. I will write corporate HQ and if the issue isnt resolved, I am done with Amazon.

Melinda L Ewing

Amazon Disappointing Order Delay Issues

May 21, 2025

Amazon, Recent shipping delays and then more delays and then vanishing of orders. I have been a satisfied Amazon customer for many, many years until April of 2025. Until this date I’ve had very few problems with orders whether they be products, shipping or returns and refunds. Since April 2025 several of my orders have had long shipping delays which finally turned into vanishing items. I’ve gotten refunds, no problem, but it is becoming quite a bother to order, wait and then order vanishes. What is happening at Amazon?

Linda Scott

Amazon Unresolved Credit Card Balance Refund

May 18, 2025

Amazon, Still Waiting on My Credit Card Refund. I’ve contacted Amazon multiple times to have a credit refunded back to my credit card. I was assured on three separate occasions that the $243.00 credit would appear on my next statement. Instead, the account was closed and the $243.00 disappeared from my Amazon balance. This is unacceptable. Amazon needs to take responsibility and return the funds to my card as promised. I’m asking for a clear resolution and my refund to be processed immediately.

Jerry Zanke

Response from Corporate Office Headquarters

How to Resolve a Missing Credit Card Refund with Amazon

1. Contact Amazon Customer Service Again (One Last Time)

Even if you’ve already tried, it’s important to go through the proper channels one more time, clearly and firmly stating your issue.

How to reach them:

📞 Phone: 1-888-280-4331 (available 24/7) 💬 Chat: Go to amazon.com/contact-us

📧 Email (Escalation): Send a detailed message to cis@amazon.com (Amazon’s customer account team)

What to include: Your full name and email address associated with the account Order or refund confirmation number. Date(s) you contacted support and who you spoke with, if available. Amount of the credit ($243.00) Request that the credit be returned to your original payment method

2. Ask to Speak to a Supervisor or File an Escalation. If you’re using chat or phone support, politely ask for a supervisor or to escalate your case. Let them know you’ve been promised a refund multiple times, and the issue remains unresolved. 3. File a Dispute with Your Credit Card Company. If you still don’t get a refund: Contact your credit card issuer File a dispute for the $243.00. Let them know Amazon has not returned a promised balance credit

Card issuers usually give you 60–120 days from the date of the transaction to file a dispute. 5. Document Everything. Keep screenshots, emails, and notes of conversations. If Amazon fails to resolve the issue, you may report it t. Better Business Bureau (BBB): bbb.org. Consumer Financial Protection Bureau (CFPB): consumerfinance.gov

Amazon Disappointing Order Experience

May 14, 2025

Amazon, Orders Missing and Misinformation from Customer Service. On May 8, 2025, a tool set was removed from my Amazon package before delivery. I received a refund for that item, which I appreciated. However, shortly after, I noticed processing delays with three additional orders—golf balls and seat covers—shipped from the Hawaii Amazon facility. The items were marked as processed by the carrier around May 9, 2025, but they were never delivered. I contacted Amazon Customer Support on May 12 at 9:30 AM and was told they would reach out to the Hawaii facility and the carrier, then follow up with me. No one ever called back. I followed up again on May 13 at 8:30 AM and was told the previous representative had given me incorrect information—Amazon does not contact carriers directly. Although I was offered a refund or replacement, I declined because my concern goes beyond the missing items. I’m troubled by the apparent lack of urgency regarding what could be a recurring issue—possibly even theft—involving customer orders. I’ve submitted a complaint to the Better Business Bureau and plan to file one with Hawaii.gov. If necessary, I’ll compile my documentation and ask the Hawaii Police Department to consider reviewing the situation.

Donald Casing