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AT&T Corporate Office Headquarters HQ

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AT&T Corporate Office Headquarters HQ

Official Address:

208 South Akard Street

Dallas, TX 75202

Corporate Phone Number: 1-210-821-4105

Corporate Fax Number:

Corporate Email: info@att.com

Corporate Stock Symbol: T

AT&T is famous for communication services. AT&T’s products include wireless voice and data, broadband internet, video, and data, and long distance phone service. AT&T is one of the premier wireless providers for smart phones in the US. AT&T’s main competitor is Verizon.

AT&T’s toll-free customer service number is 1-800-331-0500 for wireless services. For Landline customer service the number is 1-800-288-2747. The company does encourage users to use their technical support system and help forums on their website.

AT&T Corporate Office
AT&T Corporate Offices

461 replies on “AT&T Corporate Office Headquarters HQ”

stay away from at&t, they dont take good care of their customers, dont be a victim before u regret this , i have been a victim of their dubious means of extraction money from customers and its not fun…… get another network

My name is K Odomes, my experience with AT&T as one would say “I can not believe it” has AT&T Company deteriorated to this level. How did this come to pass AT&T? Back in the 80’s I once worked for Bellsouth/AT&T and what I am witnessing sicken me to my stomach. Customer service is horrible the service is awful; employees are rude, show no empathy or have no compassion. When people call regarding his or her account AT&T employees need to be train in an etiquette class with experience in sounding more knowledgeable in solving the problem and not just want to get the person off the phone or transferring them to a different department. Misleading advertising is a common ethical dilemma. Although regulation provides formal boundaries of what an advertisement can and cannot say, marketers must consider the ethical boundaries. AT&T we only depend on your customer service loyalty to help resolve the issue(s) of our concerns.
Supervisors are never around or when an employee tell you they are unable to locate a supervisor you are told they will give you a call back, which I found it does not exist. Here is an example: I spent nearly 8 hours on the phone trying to get some closure to my bill and finally I was able to spoke with a supervisor name Penny. She credited my account and got someone from Direct TV while we both was on the phone to help adjust my bill so my services would be bundle for $99.00 plus tax as promise, however within the next two weeks my bill was back at $230 plus dollars.
Today (09/23/2013) I call AT&T to question my bill again I spoke with a representative name Belle, James and two other who refuse to give me a name. They were rude, over talking you and tell you what the bill represent by what has been sent to you in the mail. James literally went word for word with me and told me he didn’t care I could write to the company and take my business somewhere else, so I ask to speak with his supervisor he then said they were unable to be found. Today my bill remains the same $230 plus dollars. When I work for Bellsouth/AT&T I made sure my name was on the board with recommendation for a job well done.

My experience with AT&T as one would say “I can not believe it” has AT&T Company deteriorated to this level. How did this come to pass AT&T? Back in the 80’s I once worked for Bellsouth/AT&T and have stock with the company but what I am witnessing sicken me to my stomach. Customer service is horrible the service is awful; employees are rude, show no empathy or have no compassion. When people call regarding his or her account AT&T employees need to be train in an etiquette class with experience in sounding more knowledgeable in solving the problem and not just want to get the person off the phone or transferring them to a different department. Misleading advertising is a common ethical dilemma. Although regulation provides formal boundaries of what an advertisement can and cannot say, marketers must consider the ethical boundaries. AT&T we only depend on your customer service loyalty to help resolve the issue(s) of our concerns.
Supervisors are never around or when an employee tell you they are unable to locate a supervisor you are told they will give you a call back, which I found it does not exist. Here is an example: I spent nearly 8 hours on the phone trying to get some closure to my bill and finally I was able to spoke with a supervisor name Penny. She credited my account and got someone from Direct TV while we both was on the phone to help adjust my bill so my services would be bundle for $99.00 plus tax as promise, however within the next two weeks my bill was back at $230 plus dollars.
Today (09/23/2013) I call AT&T to question my bill again I spoke with a representative name Belle, James and two other who refuse to give me a name. They were rude, over talking you and tell you what the bill represent by what has been sent to you in the mail. James literally went word for word with me and told me he didn’t care I could write to the company and take my business somewhere else, so I ask to speak with his supervisor he then said they were unable to be found. Today my bill remains the same $230 plus dollars. When I work for Bellsouth/AT&T I made sure my name was on the board with recommendation for a job well done.

I got an e-mail stating that you are blocking all off network on my phone.
And today on 9/13/13 you send me a letter that you want me to switch carriers.
Well I'll honor your wish. After the 24th I am transferring all of the phones that are on my account to another carrier.
Boy even after being a customer for years, you treat me like this.
Goodbye. I'll never give you a decent repor again.

I HATE their INTERNET Service.. ITS The WORSE EVER.. I can't even GET a FASTER SPEED.. Because Of Where I live.. I would NEVER Go to or USE AT&T.. For what I"m paying for in internet… they keep raising the price on my bill.. and its a crock when they say its a faster service.. its CRAP!..
And Corporate.. I truely HOPE .. YOU are READING all these Customer REVIEWs. When I"m asked what cell service I"m with.. I"m PROUD TO SAy I AM With VERIZON! and have been for over 20 years.. would never go to anyone else… I would never go to at&t… even for the price.. YOur Service is crap.. including the internet….. I will have to change back to Cable.. unfortunately.. its my only choice for the price.. in less I can get Verizon.. at a good price.. i'd go there.. You get what YOu Pay for ,thats for sure.. but even then.. sometimes like the price i'm paying for , for internet.. with AT&T… ITs NoT worth it.. they keep raising the price on me.. and its NOT any better!!! I HATE IT!!! ATandT is CRAP!!!

We filed a complaint with the Better Business Bureau about AT&T. When the company received the complaint from BBB, a rep from the AT&T Headquarters called to inform us they were going to be talking to all involved in our issue and would get back to us with how the problem will be solved. Got her name and phone number. Called the number the next day as no call back came….the number is not in service!!!! Remember to get badge numbers to any and all reps you talk to at AT&T and file your complaint with the BBB. We have spent over 5 hours on the phone and now 6 days waiting for services we were promised on August 30th. We will be switching services. Even the tech that came to our home said he didn't know much about the equipment and our router appeared bad but left it anyway.

So many complains like mine, and nobody is helping; but what can you do when you have no other choice than chosing ATT;trying to live a decent life and you can't.

CUSTOMER SERVICE IS A JOKE. HOW MANY TIMES I READ THAT HERE. HOW CAN THEY EVEN CALL IT THAT WHEN THERE IS NO SERVICE. I SET A DAY ASIDE TO GO TO THE ATT STORE. EVEN FUNNIER. I HAD 3 QUESTIONS, GUY COULDN'T ANSWER ANY OF THEM. THEN HE TRIED TO SELL ME A PACKAGE WHERE YOU CAN CALL WHERE PEOPLE CAN ANSWER YOUR QUESTIONS. WHEN I BOUGHT THE PHONE I WAS TOLD CAN'T KEEP MY NUMBER, LOSE ROLLOVER MINUTES AND WEEKENDS FREE BECAUSE WE CHANGED THE PLAN. ALL WRONG. I THINK IT WOULD BE LESS FRUSTRATING AND VERY PROFITABLE TO ATT IF THEY JUST LET THE HELP LINES RING AND RING. AT LEAST THAT WAY NO ONE CAN LIE TO YOU, AND LOOK AT THE MONEY THEY'LL SAVE. THINK I'LL GO BACK TO VIRGIN MOBILE.

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