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Heart Broken! For 45 years I have been a loyal lifetime customer. When I was a child, I always waited with excitement for the catalog in the mail. I would spend all of my fishing earnings/savings to restock my tackle box since childhood. I have always paid my bills and never had to live on credit. I own a very profitable company and thought that I could finally fullfil my dream with the purchace of a Ranger. Then, I had gone to Bass Pro with $10,000 to purchace a Ranger @ $66,000. I get what felt as a slap in the face, when I tried to finance the rest. obviously, Iam not good enough for the advertised 5.99% nor 6.99% . They say to me, your rate will be 14.8% at payback of $144,000 @ 20 years, (if I were to choose this.)

To keep you at a $550-600$ a month payment. It is sad that loyalty doesn’t mean a damn thing in this world anymore. The money I have spent at Bass Pro would have probably bought 2 Rangers between my diehard hunting and fishing hobbies.The supplier I always had gone to for my love of fishing and hunting just slapped me in the face. I am heartbroken and will never look, think or even speak of “bass pro” in the same way. I didn’t capitalize for a reason! I have a boat that I built with Bass Pro materials that now I am not so proud of anymore!

Bass Pro, I visited the store in Bolingbrook, IL on 12/28/24 and arrived around 11:15 or so and signed in to the que as I should and wait nearly 2-1/2 hours before being called to see a sales associate. Only to be told that if you already made a purchase and were picking it up we will take you right away instead of waiting in the que like the rest of the guest already waiting!! Bad business! your sales associate eve so much as yelled at a customer trying to view the QR code to get on the que and was accused of video taping. I also have a picture of 4 of the salesmen helping customers pickup their product while customer remain idle waiting to be seen to purchase merchandise. But wait it gets better, what about the customer that walk through the entire department and video tape the entire rack behind the counter that No One said anything about!! My husband and I will never ever purchase from Bass Pro Again Due To The Terrible Customer Service Bass Pro Has In Bolingbrook, IL once my credit card is paid off I will cancel and take my business to Range USA!

Bass Pro, I bought a Tracker 175 in 2019. Its design has proven to be one of the built to be obsolete in a few years. I had a bad battery within weeks of ownership. I was blamed for it. So I bought a new one. A gauge didn’t work, luckily I didn’t have to replace it. Within a year of ownership the kill switch didn’t work. I was told I would have to wait 8 weeks and it would not be covered. The parking lot was full of non tracker boats that they were working on that made them money, so warranty repairs were put on hold. I’ve had parts fall off the trailer and replaced them to. Yesterday the single leaf, leaf spring broke. I found out that this happens often. The failure ruined my fender assembly. The Bass Pro Shop told me almost $800 to replace the fender assembly. The boat and trailer are built to become obsolete in a short amount of time. Don’t Buy One!!

Bass Pro, Selling an ATV that is not mechanically sound and unsafe to operate. On October 31 2024, while visiting the Garland TX Bass Pro Shop. They had a sale on the 2023 Tracker 600 ATV. We purchased the ATV, we were under the impression that it was power steering model as we were told that is why we made the decision to purchase the tracker ATV and was told to come back to the store November 1 2024 to pick it up. We loaded it onto the truck and brought it home. The tracker would not stay started and kept flashing a code and it was not the power steering ATV. We immediately called our nearest tracker dealership in Tyler TX and brought the ATV down to them. It is brand new never used. The tracker dealership still has the vehicle as of this date November 7 2024 . I feel that I was taken advantage of at the Garland Bass Pro Shop in regard to the ATV for selling me an ATV that is not mechanically sound or safe to operate.

4th of July T shirts! For years I had bought my husband your Memorial day or 4th of July tshirts. He wears them as work shirts. Though the past two years they have had so much white in them I haven’t been able to buy them for him.Please consider taking the white off of them and going to the gray and medium blue you’ve had in the past.