Choice Hotels corporate office headquarters are located in North Bethesda, Maryland. People often search for the Choice Hotels corporate office when they need Choice Hotels International headquarters, Choice corporate office, Choice Hotels headquarters address, Choice Hotels corporate address, Choice Hotels HQ, customer service, reservation support, Choice Privileges help, hotel complaint escalation, franchise information, executive contact information, investor relations, legal correspondence, or help with unresolved reservation, billing, loyalty, hotel stay, refund, cancellation, guest-service, property, franchise, or customer-service complaints. Choice Hotels’ corporate office phone number is 1-301-592-5000, and Choice Customer Relations can be reached at 1-800-300-8800.
Choice Hotels Corporate Office and Headquarters Contact Information
- Company: Choice Hotels International, Inc.
- Corporate Headquarters Address: 915 Meeting St, North Bethesda, MD 20852, USA
- Choice Hotels Corporate Office Phone Number: 1-301-592-5000
- Hotel Reservations: 1-877-424-6423
- Customer Relations: 1-800-300-8800
- Website Feedback: 1-844-779-8472
- Choice Privileges Reservations: 1-800-521-2121
- Choice Privileges Service Center: 1-888-770-6800
- Choice Privileges Mastercard Customer Service: 1-833-714-3490
- Franchise Development Phone: 1-800-547-0007
- Franchise Development Email: fr*************@**********ls.com
- Investor Relations Phone: 1-301-592-5100
- Investor Relations Email: **@**********ls.com
- Media Relations Email: Me************@**********ls.com
- Interim Chief Executive Officer: Dominic Dragisich
- Former President and CEO / Strategic Advisor: Patrick Pacious
- Public Company: Choice Hotels International, Inc.
- Stock Symbol: CHH on the New York Stock Exchange
- Official Choice Hotels Website: ChoiceHotels.com
- Official Choice Hotels Customer Support: Choice Hotels Customer Support
- Official Choice Hotels Corporate Contacts: Choice Hotels Corporate Contacts
- Official Choice Hotels Contact Form: Choice Hotels Customer Service Form
- Official Choice Privileges: Choice Privileges
- Official Choice Hotels Brand Page: Choice Hotels Brands
- Official Choice Hotels Investor Relations: Choice Hotels Investor Relations
- Official Choice Hotels Careers: Choice Hotels Careers
The Choice Hotels corporate office phone number is best treated as a headquarters and corporate-office contact. For most hotel reservations, stay complaints, refunds, cancellations, Choice Privileges, missing stays, points, website feedback, property-level concerns, billing issues, or customer-service complaints, guests should begin with Choice Customer Relations, the hotel involved, the official contact form, Choice Privileges support, or the reservation support route tied to the issue.
Choice Hotels Headquarters Address in North Bethesda
Choice Hotels International headquarters are located at 915 Meeting St, North Bethesda, Maryland 20852. This is the current headquarters address many readers search for when looking for Choice Hotels corporate office, Choice Hotels International headquarters, Choice corporate office, Choice Hotels headquarters, Choice Hotels headquarters address, Choice Hotels HQ, Choice Hotels corporate address, or where the corporate office of Choice Hotels is located.
Older pages and directories may still show Rockville, Maryland, or 1 Choice Hotels Circle. The current official Choice Hotels corporate contact page lists the headquarters address as 915 Meeting St in North Bethesda, Maryland. If you are mailing legal, corporate, investor, franchise, or complaint correspondence, verify the current address on ChoiceHotels.com before sending documents.
Choice Hotels Corporate Office vs. Choice Hotels Customer Service
The Choice Hotels corporate office is generally used for headquarters matters, investor relations, media inquiries, franchise development, legal correspondence, corporate governance, executive-level concerns, corporate careers, and high-level unresolved complaints. Most guest issues should begin with the hotel property involved, Choice Customer Relations, Hotel Reservations, the Choice Hotels contact form, or Choice Privileges support.
Choice Hotels customer support may ask for your confirmation number, hotel brand, hotel location, stay dates, guest name, reservation email, Choice Privileges number, billing details, cancellation record, refund request, credit-card issue, missing-stay information, or previous case number. Do not post confirmation numbers, full payment-card numbers, Choice Privileges account numbers, addresses, phone numbers, email addresses, employee names, hotel folios, or screenshots containing private information in public comment sections.
Choose the Correct Choice Hotels Support Route
- Hotel reservation question: Call 1-877-424-6423 or use the reservation tools on ChoiceHotels.com.
- Guest complaint or stay issue: Contact Choice Customer Relations at 1-800-300-8800 or use the official contact form.
- Choice Privileges reservation: Call 1-800-521-2121.
- Choice Privileges account or points issue: Call the Choice Privileges Service Center at 1-888-770-6800.
- Choice Privileges Mastercard issue: Call 1-833-714-3490.
- Website feedback: Call 1-844-779-8472.
- Hotel-specific complaint: Contact the hotel involved and ask for the general manager before escalating to Choice Customer Relations.
- Franchise inquiry: Use Choice Hotels franchise development at 1-800-547-0007 or fr*************@**********ls.com.
- Investor inquiry: Use Choice Hotels Investor Relations at **@**********ls.com.
- Media inquiry: Use Choice Hotels Media Relations at Me************@**********ls.com.
- Corporate-level concern: Contact Choice Hotels corporate office after property, customer-service, loyalty, or reservation routes have been attempted.
What to Have Before Contacting Choice Hotels Corporate Office
- Your full name and contact information
- Hotel brand and hotel location involved
- Reservation confirmation number, but not in public comments
- Stay dates, cancellation date, or booking date
- Choice Privileges number, but only through official support channels
- Hotel folio, receipt, refund record, or billing dispute details
- Photos of room condition, property issues, or safety concerns, with private information removed
- Names of hotel managers or customer-service representatives previously contacted, if appropriate
- Email thread, case number, chat transcript, complaint form submission, or written response from Choice Hotels
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing confirmation numbers, Choice Privileges account numbers, payment-card numbers, hotel folios, billing screenshots, addresses, phone numbers, account emails, employee personal information, or documents containing private data.
How to Escalate a Choice Hotels Complaint
Start with the hotel property involved. If the issue happened at a Comfort Inn, Quality Inn, Econo Lodge, Sleep Inn, Cambria, Ascend, Radisson, Country Inn & Suites, WoodSpring Suites, MainStay Suites, Clarion, Suburban Studios, Rodeway Inn, Everhome Suites, or another Choice brand, ask for the hotel’s general manager or front-office manager first. Property-level management can often review room condition, housekeeping, refund requests, deposits, billing, check-in issues, or service complaints fastest.
If the property cannot resolve the issue, contact Choice Customer Relations at 1-800-300-8800 or use the official Choice Hotels contact form. Provide the hotel brand, location, confirmation number, stay dates, names of people contacted, photos or receipts when relevant, and the specific resolution you are requesting.
If the matter remains unresolved after using property and customer-service routes, you may contact Choice Hotels corporate office. Written corporate correspondence may be directed to Choice Hotels International, Inc., 915 Meeting St, North Bethesda, MD 20852. Corporate correspondence is best used for unresolved or higher-level issues after the hotel property, customer relations, reservation support, and Choice Privileges support channels have been attempted.
Common Reasons Guests Contact Choice Hotels Corporate Office
- Finding the Choice Hotels corporate office or headquarters address
- Looking for the Choice Hotels corporate phone number
- Trying to contact Choice Hotels customer service or corporate customer relations
- Hotel reservation, cancellation, refund, deposit, or rate complaints
- Room condition, housekeeping, maintenance, safety, or property complaints
- Hotel staff, front desk, general manager, or property-service complaints
- Choice Privileges points, missing stays, rewards, account access, or redemption issues
- Choice Privileges Mastercard, billing, rewards, or card-service concerns
- Website, app, booking, confirmation, payment, or online account issues
- Brand-specific complaints involving Comfort, Quality Inn, Econo Lodge, Cambria, Radisson, or other Choice brands
- Franchise development, owner relations, investor relations, media, careers, legal, or corporate correspondence questions
Choice Hotels Reservation, Cancellation, Refund, and Billing Complaints
Choice Hotels reservation complaints may involve wrong dates, duplicate bookings, rate differences, cancellation policy confusion, prepaid reservations, no-show charges, deposit disputes, incidental holds, tax or fee questions, refund timing, or third-party booking issues. Start by reviewing the booking confirmation and contacting the hotel or booking channel used for the reservation.
If you booked directly through ChoiceHotels.com or the Choice app, contact Hotel Reservations or Choice Customer Relations with your confirmation number, hotel location, stay dates, charge amount, cancellation details, and support history. If you booked through a third-party travel site, that third party may need to handle changes, refunds, or cancellation disputes first.
Choice Privileges, Missing Stay, and Rewards Complaints
Choice Privileges complaints may involve missing points, missing stays, account access, reward-night redemptions, status benefits, promotional offers, gift cards, account merging, or expired rewards. Use the Choice Privileges Service Center or the missing-stay route and keep your confirmation number, hotel folio, stay dates, and account information ready.
If a stay does not post correctly, collect the hotel receipt and confirmation number before contacting Choice Privileges. Do not post your Choice Privileges number, account email, or hotel folio in public comments.
Choice Hotels Property, Cleanliness, Safety, and Service Complaints
Property complaints may involve room cleanliness, maintenance, air conditioning, plumbing, noise, breakfast, parking, deposits, accessibility, safety, smoke odors, pest concerns, Wi-Fi, pool access, service animals, staff conduct, or hotel manager response. Start with the front desk and hotel general manager because many property-level issues require local review.
If the property does not resolve the complaint, contact Choice Customer Relations and provide photos, receipts, room number if relevant, stay dates, and details of the hotel response. For urgent safety concerns, contact hotel management immediately and use appropriate emergency or local authority routes when necessary.
Choice Hotels Franchise, Development, and Owner Questions
Choice Hotels is primarily a hotel franchisor. Many hotels under Choice brands are independently owned and operated by franchisees. That structure can affect complaint routing because property-level management, franchise ownership, and Choice Hotels corporate customer relations may each handle different parts of a guest issue.
Franchise development questions should use Choice Hotels’ official franchise development contact information. Investor questions should use Choice Hotels Investor Relations. Media requests should use Choice Hotels Media Relations rather than guest customer-service channels.
Choice Hotels Reviews and Complaints
Choice Hotels reviews vary by brand, property owner, hotel location, room type, reservation channel, and support route. Positive reviews often mention convenient locations, affordable lodging, Comfort Inn, Quality Inn, Cambria, Choice Privileges, business travel, family travel, and reward-night options. Complaints often involve refunds, deposits, cancellations, room condition, cleanliness, customer-service delays, property management, Choice Privileges points, rate disputes, third-party bookings, and difficulty reaching the correct escalation path.
If you leave a Choice Hotels review below, include the hotel brand, hotel location, stay date, support route used, whether the issue involved reservations, billing, refunds, cleanliness, property service, Choice Privileges, corporate office, or customer relations, and whether the complaint was resolved. Do not include private confirmation, payment, account, address, phone, email, hotel folio, or employee information in a public comment.
Scam and Fake Choice Hotels Support Warning
When searching for Choice Hotels customer service, Choice Hotels corporate office, Choice Hotels headquarters, Choice Hotels phone number, Choice Privileges support, reservation help, refund help, or hotel complaint escalation, make sure you are using official ChoiceHotels.com pages, the Choice Hotels app, official hotel property pages, or trusted corporate-office resources.
Be cautious with fake hotel booking sites, fake reservation support numbers, fake refund emails, fake loyalty-program messages, fake gift card offers, fake job postings, and third-party pages asking for payment or account information before providing support. Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, Choice Privileges credentials, wire transfers, gift card numbers, remote access, or identity documents to anyone who contacts you unexpectedly claiming to represent Choice Hotels, a hotel property, a refund department, a loyalty department, or customer service.
Choice Hotels Competitors and Related Corporate Office Pages
Customers researching Choice Hotels corporate office information may also compare related hotel and lodging corporate office pages, including Marriott Corporate Office, Hilton Corporate Office, IHG Corporate Office, Wyndham Corporate Office, Best Western Corporate Office, and Comfort Inn Corporate Office. These companies may have similar complaint categories involving reservations, refunds, loyalty programs, hotel property issues, billing, franchise locations, and customer-service escalation.
Related Resources
- Official Choice Hotels Website
- Choice Hotels Customer Support
- Choice Hotels Corporate Contacts
- Choice Hotels Customer Service Form
- Choice Privileges
- Choice Privileges Contact Information
- Choice Hotels Brands
- Choice Hotels Locations
- Choice Hotels Best Rate Guarantee
- Choice Hotels Franchise Development
- Choice Hotels Investor Relations
- Choice Hotels Media Center
- Comfort Inn Corporate Office
- Quality Inn Corporate Office
- Econo Lodge Corporate Office
- Marriott Corporate Office
- Hilton Corporate Office
- IHG Corporate Office
Frequently Asked Questions About Choice Hotels Corporate Office
Where is Choice Hotels headquarters?
Choice Hotels International headquarters are located at 915 Meeting St, North Bethesda, MD 20852.
What is the Choice Hotels corporate office address?
The Choice Hotels corporate office address is Choice Hotels International, Inc., 915 Meeting St, North Bethesda, Maryland 20852.
Is Choice Hotels still headquartered in Rockville?
Older pages and directories may still reference Rockville, Maryland, or 1 Choice Hotels Circle. Choice Hotels’ current official corporate contact page lists 915 Meeting St in North Bethesda, Maryland.
What is the Choice Hotels corporate office phone number?
The Choice Hotels corporate office phone number is 1-301-592-5000.
What is the Choice Hotels customer service phone number?
Choice Customer Relations can be reached at 1-800-300-8800. Hotel Reservations can be reached at 1-877-424-6423.
What is the Choice Privileges phone number?
Choice Privileges Reservations can be reached at 1-800-521-2121. The Choice Privileges Service Center can be reached at 1-888-770-6800.
Who is the CEO of Choice Hotels?
Dominic Dragisich is Interim Chief Executive Officer of Choice Hotels International.
Is Choice Hotels a public company?
Yes. Choice Hotels International, Inc. is publicly traded under the stock symbol CHH on the New York Stock Exchange.
How do I file a complaint with Choice Hotels?
Start with the hotel property involved and ask for the general manager. If the issue remains unresolved, contact Choice Customer Relations at 1-800-300-8800 or use the official customer-service form. Keep your confirmation number, hotel location, stay dates, receipt, photos, support history, and requested resolution.
Should I contact Choice Hotels corporate office about a hotel stay complaint?
Start with the hotel property and Choice Customer Relations first because stay complaints, billing disputes, refunds, cancellations, and room issues usually require reservation and property-level review. Corporate correspondence is better suited for unresolved or higher-level issues after normal support routes have been attempted.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, hotel brands, travel companies, retailers, restaurants, financial institutions, insurance companies, and service providers. This page is designed to help readers identify the correct Choice Hotels corporate office, customer-service, reservation, Choice Privileges, franchise, investor-relations, media, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Choice Hotels International, Inc., ChoiceHotels.com, Choice Privileges, Choice Privileges Mastercard, any Choice hotel brand, any hotel franchisee, any hotel property, any hotel owner, any payment processor, any travel agency, any booking site, any employee, or any customer-service representative. This page is for informational purposes only. Corporate details, addresses, phone numbers, support routes, reservation rules, cancellation policies, loyalty terms, refund policies, hotel brand ownership, property amenities, franchise details, and complaint processes may change over time. For official help with a Choice Hotels reservation, stay, refund, cancellation, billing issue, hotel complaint, Choice Privileges account, missing stay, reward night, franchise inquiry, or customer-service concern, visit ChoiceHotels.com or contact Choice Hotels through official channels.
Share Your Experience
Have you contacted Choice Hotels corporate office, Choice Customer Relations, Hotel Reservations, Choice Privileges, a hotel property, a general manager, franchise support, investor relations, media contacts, or another Choice Hotels department about a reservation, hotel stay, refund, cancellation, billing issue, points problem, missing stay, property complaint, room condition, hotel service issue, or customer-service experience? Share your experience below.
Helpful reviews include the hotel brand, property location, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as confirmation numbers, payment information, Choice Privileges account numbers, addresses, phone numbers, email addresses, hotel folios, employee personal information, or screenshots containing private data.
