Coca-Cola Corporate Office Headquarters, Customer Service and Complaints 

The Coca-Cola Company is a global beverage company headquartered in Atlanta, Georgia. Consumers, retailers, restaurant operators, employees and investors should use the contact route responsible for their product, account, equipment, order or corporate inquiry.

Coca-Cola Corporate Office and Customer Service Information

The Coca-Cola Company headquarters at One Coca-Cola Plaza in Atlanta, Georgia.

Where Is Coca-Cola Headquarters?

The verified Coca-Cola corporate telephone number is 1-404-676-2121. This is a corporate headquarters number—not the primary line for beverage complaints, refunds, vending service, fountain equipment or local deliveries.

The Atlanta corporate office handles executive leadership, governance, finance, legal affairs, investor relations, global strategy, communications, marketing and other company-wide functions.

Do not mail an opened beverage, leaking container, broken glass, confidential employee records or original documents to Coca-Cola headquarters unless the company provides specific handling instructions.

Coca-Cola Consumer Care Phone Numbers

Coca-Cola currently publishes two official U.S. consumer telephone numbers on different company websites:

• Coca-Cola U.S. Consumer Care: 1-800-520-2653
• The Coca-Cola Company Consumer Relations: 1-800-GET-COKE, 1-800-438-2653

The newer Coca-Cola U.S. contact page identifies 1-800-520-2653 for urgent consumer matters. Consumers can also submit a written product question or complaint through the official Consumer Care form.

How to File a Coca-Cola Complaint

1. Stop consuming a questionable product. Do not continue drinking a beverage that appears contaminated, tampered with, improperly sealed, swollen, leaking or significantly different from normal.
2. Keep the beverage and packaging. Coca-Cola may need information from the can, bottle, cap, carton or pouch to investigate the complaint.
3. Record the production code. The official contact form explains that date codes may be located on the bottom of cans, near the neck or shoulder of bottles, or on the top of cartons and pouches.
4. Gather the purchase details. Record the product, flavor, package size, retailer, city, purchase date and number of packages affected.
5. Contact Consumer Care. Call the appropriate consumer number or submit the online complaint form.
6. Request a case number. Save the complaint reference, representative’s name, response date and any instructions concerning the product.
7. Contact the retailer when appropriate. The retailer may handle the purchase refund while Coca-Cola investigates the product-quality concern.
8. Escalate an unresolved company-level matter. Include the earlier case number and communications when requesting additional review.

Information to Have Before Contacting Coca-Cola

• Brand and exact product name
• Flavor or variety
• Can, bottle, carton or pouch size
• UPC or barcode
• Best-before or date code
• Production or manufacturing code
• Number of packages affected
• Purchase date
• Retailer name and city
• Receipt or online-order confirmation
• Photographs of the product and packaging
• Description of the problem and requested resolution

Common Coca-Cola Product Complaints

Flat or Undercarbonated Beverage

Preserve the date and production codes and describe whether one container or the entire multipack was affected. Problems may involve the seal, package damage, storage, age or production conditions.

Unusual Taste, Odor or Appearance

Stop consuming the product and retain the remaining beverage and packaging. Note how the product was stored and whether other containers from the same package have the same issue.

Leaking, Swollen or Damaged Container

Photograph the container, multipack and shipping or store packaging. Handle swollen cans and broken glass carefully. Ask Consumer Care whether the company needs the product preserved for examination.

Foreign Material or Contamination Concern

Do not remove, rinse or alter the suspected material unnecessarily. Preserve the beverage and packaging safely, take photographs and contact Consumer Care promptly.

Missing or Unreadable Date Code

Photograph the bottom of the can, bottle neck, cap, shoulder or top of the carton. Coca-Cola may be able to help identify the code from the packaging.

Product Availability or Discontinued Flavor

Product selection varies by retailer, bottler and geographic market. The official brand pages may provide “Where to Buy” options, but those results do not guarantee that a product is currently in stock.

Coca-Cola Retailer and Online-Order Refunds

The retailer or delivery service that accepted payment may be responsible for an immediate purchase refund. Depending on where the order was placed, the responsible party may be:

• A grocery store
• A convenience store
• A restaurant
• A warehouse club
• An online grocery service
• A delivery platform
• An online marketplace seller

Keep the receipt, listing, order confirmation, delivery record and photographs. A refund from the retailer does not prevent the consumer from separately reporting a packaging or product-quality concern to Coca-Cola.

Coca-Cola Fountain and Restaurant Complaints

Fountain beverages are prepared using syrup, water, carbonation, ice and dispensing equipment maintained at the restaurant, theater, convenience store or other venue. A fountain-drink problem may involve:

• Incorrect syrup-to-water ratio
• Low carbonation
• An empty syrup container
• Incorrect product connection
• Off-tasting water or ice
• Equipment maintenance or cleanliness

Consumers should notify the venue manager first so the equipment and ingredients can be checked. Businesses in the United States and Canada that already serve Coca-Cola fountain beverages can call 1-800-241-2653 for fountain-service assistance.

Coca-Cola Business Accounts and Local Bottlers

The Coca-Cola system includes The Coca-Cola Company and numerous company-owned or independent bottling partners. Local bottlers may manufacture, package, distribute and deliver finished beverages within assigned territories.

A local bottler or account manager may be responsible for:

• Bottle and can deliveries
• Business-account orders
• Invoices and payment terms
• Product rotation and inventory
• Coolers and local equipment
• Route-driver or delivery concerns
• Local product availability

Businesses interested in serving Coca-Cola products can visit CokeSolutions. Coca-Cola also provides new-account and bottler guidance.

Coca-Cola Vending-Machine Complaints

A Coca-Cola-branded vending machine may be operated by a local bottler, vending company, property manager or other independent operator. For a lost payment, missing product or malfunction:

• Photograph the machine and its service label
• Record the machine number or asset number
• Note the address and exact machine location
• Record the date, time, product and amount charged
• Use the refund or service number printed on the machine
• Notify the building, employer, school, hospital or venue

The Atlanta corporate office may not have direct access to an independently operated vending machine.

Coca-Cola Store Customer Service

Coca-Cola Store support handles online merchandise, apparel, collectibles and personalized bottle orders. It is separate from beverage product complaints and business fountain service.

Have the order number, purchaser’s email, item description, delivery information and photographs available. Do not send complete payment-card information through email or a public review.

Coca-Cola Promotions and Scam Warnings

Coca-Cola periodically offers legitimate promotions, sweepstakes, app rewards and personalized products. Review the official rules for eligibility, entry periods, geographic restrictions and prize-claim procedures.

Be cautious of messages claiming that you won a Coca-Cola lottery, award or cash prize that you never entered. A legitimate promotion should not require payment through gift cards, cryptocurrency, wire transfers or remote-access software.

Verify promotions through Coca-Cola’s official promotions page. Do not provide banking passwords, one-time security codes or remote access to a device.

Coca-Cola Careers and Human Resources

The corporate headquarters telephone should not be labeled as a universal Human Resources number. Job seekers should search and apply through the official Coca-Cola Careers website.

Current employees should use their authorized People and Culture, payroll, benefits, employee-relations or management channels. Employees of a bottling company, distributor or contractor should contact the legal employer shown on their pay statement, tax form or employment documents.

Former employees and family members can review the employment-contact option on The Coca-Cola Company’s corporate contact page.

About The Coca-Cola Company

Coca-Cola was introduced in Atlanta in 1886. The Coca-Cola Company was organized as a Georgia corporation in 1892, and the present Delaware corporation succeeded that business in 1919.

The company has developed into a global beverage organization that owns or licenses brands, develops concentrates and beverage bases, manages marketing and works with bottling partners that manufacture and distribute finished products.

Coca-Cola Company Size and Market Presence

The company currently reports approximately:

• 200 beverage brands
• 30 billion-dollar brands
• Products sold in more than 200 countries and territories
• 2.2 billion drinks served daily
• More than 700,000 people employed across Coca-Cola and its bottling partners
• $47.9 billion in 2025 net revenues

Company statistics, brands, leadership and bottling investments can change. Review Coca-Cola Investor Relations for current financial reports and corporate announcements.

Selected Coca-Cola Brands

• Coca-Cola
• Diet Coke and Coca-Cola Light
• Coca-Cola Zero Sugar
• Sprite
• Fanta
• Fresca
• Dasani
• smartwater
• vitaminwater
• Topo Chico
• Powerade
• BODYARMOR
• Costa Coffee
• Gold Peak
• Minute Maid
• Simply
• fairlife

Coca-Cola Leadership and Ownership

The Coca-Cola Company is an independent, publicly traded company. Its common stock trades on the New York Stock Exchange under the symbol KO.

• Chief Executive Officer: Henrique Braun
• Executive Chairman: James Quincey
• President and Chief Financial Officer: John Murphy

Henrique Braun became CEO on March 31, 2026. James Quincey, who previously served as Chairman and CEO, continued as Executive Chairman.

Coca-Cola Ethics, Privacy and Investor Resources

• EthicsLine: KOEthics.com
• U.S. EthicsLine Phone: 1-866-790-5579
• Ethics Information: Reporting ethics concerns
• Privacy Information: Privacy and data protection
• Investor Relations: Coca-Cola investors
• Shareowner Services Phone: 1-404-676-2777

The EthicsLine is intended for suspected misconduct, Code of Business Conduct violations and related ethics concerns. It should not replace Consumer Care for an ordinary beverage, retailer, vending or merchandise complaint.

Frequently Asked Questions

Where is Coca-Cola headquarters?

The Coca-Cola Company headquarters is at One Coca-Cola Plaza, Atlanta, GA 30313, United States.

What is Coca-Cola’s corporate office phone number?

The verified corporate headquarters telephone number is 1-404-676-2121.

What is Coca-Cola’s current customer-service number?

Coca-Cola’s current U.S. Consumer Care page lists 1-800-520-2653. The Coca-Cola Company’s corporate contact page also publishes 1-800-GET-COKE, 1-800-438-2653, for Consumer Relations.

How do I report a bad Coca-Cola product?

Stop consuming the product, keep the package and production codes, and contact Coca-Cola Consumer Care. Provide the product, flavor, package size, date code, retailer, purchase date, photographs and description of the problem.

Where is the Coca-Cola production code?

Depending on the package, the code may appear on the bottom of a can, near the neck or shoulder of a bottle, or on the top of a carton or pouch.

How do I request service for a Coca-Cola fountain machine?

U.S. and Canadian business customers can call 1-800-241-2653. Consumers should first notify the restaurant or venue operating the dispenser.

How do I open a Coca-Cola business account?

Businesses can visit CokeSolutions or use Coca-Cola’s official bottler and new-account guidance.

How do I get a refund from a Coca-Cola vending machine?

Use the service or refund information displayed on the machine. Record the machine number, location, date, time, product and amount charged.

Is My Coke Rewards still operating?

No. My Coke Rewards closed on June 30, 2017. Coca-Cola’s current U.S. mobile platform is called +one.

Who is Coca-Cola’s CEO?

Henrique Braun became Chief Executive Officer on March 31, 2026. James Quincey serves as Executive Chairman.

What is Coca-Cola’s Human Resources number?

Coca-Cola does not identify the corporate switchboard as a universal public Human Resources line. Applicants should use Coca-Cola Careers, and employees should use their authorized internal employment-support channels.

Coca-Cola Competitors and Related Companies

• Pepsi Corporate Office
• Dr Pepper Corporate Office
• Nestlé Corporate Office
• Celsius Corporate Office
• Monster Energy Corporate Office
• Red Bull Corporate Office
• Starbucks Corporate Office

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches corporate addresses, telephone numbers, leadership information and official customer-support resources. Because contact details, brands and bottler responsibilities can change, readers should confirm time-sensitive information through Coca-Cola or the responsible bottling partner before sending products, documents or confidential information.

Share Your Coca-Cola Review or Complaint

Have you contacted Coca-Cola Consumer Care, worked with a local bottler, purchased Coca-Cola Store merchandise or reported a fountain or vending problem? Share your experience below.

• Rate Coca-Cola: Select a rating from 1 to 5 stars.
• Write a review: Describe the product, service route used, response time and whether the concern was resolved.
• Protect personal information: Do not publish home addresses, telephone numbers, email addresses, payment details, medical records or employee information.
• Upload appropriate photos: Remove private receipt, order and account information before posting an image.

Disclaimer

CorporateOfficeHeadquarters.com is an independent information and review website. It is not affiliated with, endorsed by or operated by The Coca-Cola Company or its bottling partners. This page does not replace official product-safety, customer-service, business-account, legal, ethics, privacy or emergency-reporting procedures. Company names and trademarks belong to their respective owners.