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  • Public Storage Corporate Office, Headquarters Address & Complaints

Public Storage Corporate Office, Headquarters Address & Complaints 

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Use this page to find Public Storage corporate office and headquarters information, including the current Frisco, Texas headquarters address, corporate phone number, customer support routes, complaint guidance, reviews, and related resources. Public Storage is a self-storage real estate investment trust known for storage units, business storage, vehicle storage, climate-controlled storage, online rentals, account management, and nationwide facility operations.

Public Storage Corporate Office and Headquarters Contact Information

Important: Public Storage’s corporate phone number is not the same as a guaranteed customer-service resolution line. For gate access, billing, rent increases, reservations, move-in, move-out, unit access, payments, late fees, lost keys, insurance, or location-specific complaints, start with the Public Storage Help Center, customer help number, online account tools, or the specific storage facility involved.

Public Storage corporate office headquarters information
Public Storage corporate office headquarters address, customer support phone numbers, complaints, and review information

Public Storage Headquarters Address Update

Public Storage’s corporate headquarters is now listed at 2811 Internet Boulevard in Frisco, Texas. Older Public Storage corporate office pages may still show 701 Western Ave. in Glendale, California, because the company was based in Glendale for many years.

Public Storage announced a relocation of its corporate headquarters to North Dallas/Frisco while maintaining a long-term presence in Glendale. This update is important for readers searching for Public Storage corporate office, Public Storage headquarters, Public Storage HQ, Public Storage corporate address, or Public Storage corporate phone number.

Storage Facility and Account-Specific Complaint Note

Many Public Storage complaints are tied to a specific storage facility, rental agreement, unit number, payment history, gate code, manager interaction, move-out date, lien notice, auction notice, or insurance claim. A corporate office contact may be useful for documentation, but most issues need facility-specific details.

Before escalating a complaint, sign in to your Public Storage account, check your rental agreement, review notices and payment records, and contact the location or customer support route connected to your unit.

Choose the Correct Public Storage Support Route

Use the Public Storage Help Center for account access, billing, payments, reservations, move-in steps, gate codes, lost keys, property hours, storage unit access, and technical issues.

Use the customer help number for general support. Use the reservation/accessibility assistance number when you need help with reservations or accessibility support. Use Investor Relations for shareholder questions. For job applications, use the Public Storage careers site rather than unverified HR numbers found on third-party websites.

What to Have Before Contacting Public Storage Corporate Office

Before contacting Public Storage corporate office or submitting a complaint, gather:

  • The storage facility address, city, and state
  • Your unit number, account number, or reservation number
  • Rental agreement, payment history, receipts, notices, or emails
  • Gate access records, move-in date, move-out date, or auction/lien notices if relevant
  • Photos of the unit, lock, gate, facility conditions, or damaged/missing property if relevant
  • A short timeline and the specific resolution you are requesting

How to Escalate a Public Storage Complaint

Start with the storage facility or Public Storage customer support. Ask for the issue to be documented and keep a record of your call, chat, email, or online account message. If the issue involves billing, rent increases, a reservation, access problems, missing property, a refund, a lien notice, or a move-out dispute, keep copies of all documents and screenshots.

If the issue remains unresolved, prepare a written summary that includes your facility address, unit number, account details, dates, notices, payment records, and the resolution requested. Do not post gate codes, account numbers, financial information, legal documents, or personal identification in public comment sections.

Billing, Rent Increase, Lien, and Property Issues

For billing or rent-increase concerns, review your rental agreement, account notices, promotional terms, payment history, and any written communications from Public Storage. Ask customer support to explain the charge, effective date, and available options.

For lien notices, lockout issues, auction notices, abandoned-property notices, or access disputes, review your written notices carefully and respond through official Public Storage channels. Storage lien and auction rules may vary by state, so customers with legal concerns should consider speaking with an attorney or the appropriate consumer-protection office.

For missing or damaged property, document the unit, lock, gate, access history, police report if applicable, and any insurance or protection-plan information connected to your rental.

Scam and Fake Public Storage Support Number Warning

Be careful when searching online for a Public Storage corporate phone number, Public Storage complaint line, Public Storage payment number, or Public Storage customer service number. Storage customers can be targeted by fake payment links, phishing emails, suspicious calls, and unofficial support numbers.

Use PublicStorage.com, the Public Storage app, official account messages, official bills, and the Help Center before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, gate codes, or remote computer access to anyone who contacts you unexpectedly.

Common Reasons Customers Contact Public Storage Corporate Office

Customers search for Public Storage corporate office, Public Storage headquarters, Public Storage HQ, Public Storage corporate address, or Public Storage corporate phone number for issues such as:

  • Billing questions, rent increases, late fees, or payment disputes
  • Reservation, move-in, move-out, or refund problems
  • Gate code, account login, app, or online payment issues
  • Facility access, lockout, lost keys, or property manager complaints
  • Missing property, damaged property, security, or insurance concerns
  • Lien notices, auction notices, or abandoned-property disputes
  • Customer service, district manager, or local facility follow-up problems
  • Accessibility, careers, investor relations, or shareholder questions

Public Storage Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include individual experiences involving excellent local service, rent increases, difficulty renting or confirming a unit, concerns involving power-of-attorney access, missing items, gate or unit access problems, and difficulty getting consistent help from customer service or local management.

These reviews reflect individual customer experiences and should not be treated as universal facts about every Public Storage facility, property manager, district manager, customer service representative, or corporate response. If you have contacted Public Storage corporate office, a storage facility, customer support, a district manager, or another route about a Public Storage issue, you can share your experience below.

About Public Storage

Public Storage was founded in 1972 and is one of the largest self-storage companies in the United States. The company offers personal storage, business storage, vehicle storage, boat storage, climate-controlled storage, moving supplies, online rentals, account tools, and app-based access features.

Public Storage is a publicly traded real estate investment trust listed on the New York Stock Exchange under the ticker symbol PSA. Because most customer concerns are tied to a specific storage location or rental agreement, customers should include the exact facility address and account details when requesting help.

Competitors and Related Corporate Office Pages

Public Storage competes with other self-storage, moving, property-management, and real estate service companies. Customers comparing corporate office contacts and complaint routes may also want to review Extra Space Storage Corporate Office, CubeSmart Corporate Office, U-Haul Corporate Office, and Penske Corporate Office.

Related Resources

Frequently Asked Questions About Public Storage Corporate Office

Where is Public Storage corporate office located?

Public Storage’s current principal executive office is listed at 2811 Internet Boulevard, Frisco, TX 75034.

Is Public Storage still headquartered in Glendale, California?

Public Storage was headquartered in Glendale, California for many years and says it will maintain a long-term presence there, but current corporate filings list the principal executive offices in Frisco, Texas.

What is the Public Storage corporate office phone number?

Public Storage’s current corporate phone number listed in corporate filings is 1-469-649-9486. This should not be treated as a guaranteed customer-service resolution line.

What is the Public Storage customer service phone number?

Public Storage’s Help Center lists 1-800-742-8048 for customer help. Public Storage also lists 1-800-688-8057 for reservation/accessibility assistance on official site pages.

How do I complain about a Public Storage facility?

Start with the facility or Public Storage Help Center. Include the facility address, unit number, account details, payment records, notices, photos, and the resolution you are requesting.

Is CorporateOfficeHeadquarters.com affiliated with Public Storage?

No. CorporateOfficeHeadquarters.com is not affiliated with Public Storage, Public Storage Operating Company, Public Storage OP, or any Public Storage facility.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on June 30, 2026 to include Public Storage’s current Frisco, Texas headquarters address, updated corporate phone number, Glendale relocation note, current customer support routes, current visible COH review themes, and revised complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Public Storage, Public Storage Operating Company, Public Storage OP, or any Public Storage facility. This page is for informational, review, and complaint purposes only. It is not legal, financial, insurance, storage lien, tenant-rights, or regulatory advice. For rental agreements, billing, move-out, lockout, lien notices, auctions, insurance, damaged or missing property, account access, privacy, accessibility, investor, or customer-service issues, verify current information directly with Public Storage or the appropriate official route.

Share Your Experience

If you have contacted Public Storage corporate office, a local Public Storage facility, customer support, a district manager, investor relations, or another route about a Public Storage complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

Public Storage Delray Beach FL Excellent Experience

May 12, 2025

Public Storage, Amazing customer service! 6000 West Atlantic Delray Beach, FL. Susan was Amazing. She is a gem for your company. Beyond professional, she went out of her way to explain everything I needed to know.

I want to hire her!!!

G L

Public Storage Disappointing Business Practices

April 29, 2025

Public Storage, Be very aware. This is a completely unregulated outrageous outfit! The regular increases are outrageous. And you are stuck, unless as they say, ‘you can rent a new one and move your things’. That does not work when you get a 1 month notice and you live overseas. This is a total racket. The people are quite adept at being nice while you complain as they apparently receive furious client calls regularly. The best thing they can do is postpone the increase for 6 months. Mine just went up $90 a month! My next step is going to Congress. This practice needs to be regulated. Very very poor business practice!!

D R

Public Storage San Jose CA Disappointing Rental Issue

April 28, 2025

Public Storage, Speaking with many untrained employees. I just wanted to rent a storage unit from 2380 Quimby Rd. I filled out app and entered DL, CC#. I thought it was set. I even got a confirmation #. I got an email from someone at Public Storage stating that they needed my DL and CC#. I called that number and she said I need to give her my DL and CC#. I said I was not going to do this because I just entered that information. After that I spoke with several customer service reps, each having their own story. I asked if I could get in writing that I will pay for unit and it would be my unit because I was told I need to speak with property manager at that facility. I called nobody answers the phone. I was supposed to receive a on Sunday 6pm EST, no call. For the life of me would like to know how can they run a company when their employees are not trained the same, therefore they can’t put it in writing? I was also given the district Manager, Leah Gonzalez’s number to call 707-369-1761, wrong number.

M M

Public Storage Melborne FL Disappointing Experience

April 20, 2025

Public Storage, Elder and Disabled Veteran Wrongful refusal. I have a Power of Attorney (POA) over my 100% disabled brother. He is a Vietnam Veteran. I flew from Texas to Florida to empty his two storage units. It costs him $400 a month to rent these, money my brother badly needs to pay for his assisted living facility. When I arrived at the storage facility at 1450 N Wickham in Melbourne, Florida, Kelly the property manager asked for a past due payment which I promptly paid. Then the unthinkable happened: Kelly ran out and bolted it with one of her locks to keep me out. She said she had to contact her Director to get permission to let me in. Okay. I waited and waited. When he finally got back to me the next day, he scolded me for interrupting his vacation. He said he needed to run the POA past his attorney before he could let me in. It has been over a week—still no word from his attorney. I had to fly home. I’m still waiting for an answer from the Director. Meanwhile, my brother will have another $400 sucked out of his bank account while we wait for them to allow me to enter the storage units. I would abandon the storage units, but my brother deserves his war medals which are locked in storage.

M N O A K N

Public Storage Disappointing Experience

April 9, 2025

Public Storage, Untrustworthy Experience. Be cautious with Public Storage. I had a troubling experience where I believe someone entered my unit without my knowledge and items went missing. I won’t go into further detail, but I hope this gives you an idea of the concerns I have with how this company operates.

V
Corporate Office Headquarters