CubeSmart is a national self-storage company and publicly traded real estate investment trust with its corporate office in Malvern, Pennsylvania. This page provides updated CubeSmart corporate office contact information, headquarters details, customer support routes, complaint tips, competitor links, and a place for readers to share corporate office reviews.
CubeSmart Corporate Office Headquarters
- Company: CubeSmart
- Corporate Office Address: 5 Old Lancaster Rd., Malvern, PA 19355
- Corporate Office Phone Number: 610-535-5000
- Customer Service: 1-844-248-3104
- Storage Quotes, Reservations, and Facility Information: 1-844-237-1891
- Bill Pay: 1-888-645-8236
- Automated Payment Line: 855-535-5785
- Investor Relations Phone: 610-535-5000
- Investor Relations Email: in*******@*******rt.com
- Official Website: cubesmart.com
- Official Contact Page: CubeSmart Contact Us
About CubeSmart
CubeSmart is a self-administered and self-managed real estate investment trust, commonly referred to as a REIT. The company operates self-storage properties across the United States and serves residential, business, vehicle, and moving-storage customers. CubeSmart trades on the New York Stock Exchange under the ticker symbol CUBE.
The company’s headquarters and principal executive offices are in Malvern, Pennsylvania. For corporate office matters, investor questions, executive office correspondence, and company-level inquiries, the Malvern headquarters number is the best verified corporate phone number to start with. For active storage rentals, reservations, billing, access, or facility-level issues, CubeSmart usually routes customers through its customer service, bill pay, online account, or local facility channels.
Choose the Correct CubeSmart Contact Route
- Corporate office or investor relations: Use 610-535-5000 or in*******@*******rt.com.
- Customer service: Call 1-844-248-3104 for general account, storage, or customer concerns.
- New rentals, storage quotes, or facility details: Call 1-844-237-1891 or search by location on the official CubeSmart website.
- Payments: Use the official CubeSmart Customer Center, bill pay line, local facility, or automated payment line.
- Local facility concerns: Contact the specific CubeSmart facility first for gate access, office hours, lock, unit, move-out, and property-manager issues.
What to Have Before Contacting CubeSmart
For faster support, have your account number, unit number, facility location, rental agreement, recent invoice, payment receipt, email address on the account, and a short written timeline of the issue. If your complaint involves a rate increase, late fee, insurance or protection plan, move-out notice, access problem, or lien/auction notice, keep copies of all emails, mailed notices, and screenshots from your CubeSmart account.
CubeSmart Complaints and Escalation Tips
Common CubeSmart corporate office complaints may involve rent increases, billing issues, local facility staffing, gate access, move-out procedures, insurance requirements, late fees, account access, or storage unit auctions. Because storage rentals are governed by a rental agreement and may also involve state self-storage laws, it is important to keep written records and avoid relying only on phone conversations.
Start with the local facility when the issue involves access, office hours, a unit condition, lock, gate code, move-out, or facility manager decision. Use CubeSmart customer service if the issue is not resolved locally or if it involves account history, billing, online payments, or a broader policy concern. For serious disputes, send a concise written complaint through CubeSmart’s official contact route and include dates, facility address, account information, and the specific resolution requested.
If the matter involves a possible scam, deceptive practice, unauthorized charge, or unresolved business complaint, consumers may also contact their state consumer protection office through USA.gov State Consumer Protection Offices. Scam or fraud concerns may be reported to the Federal Trade Commission.
CubeSmart Reviews on CorporateOfficeHeadquarters.com
The visible CubeSmart review on this page currently includes a complaint about a local facility where a customer reported that no employee was present and several customers waited for service. If you have experience with CubeSmart’s corporate office, headquarters, customer service, facility management, billing, move-out process, or complaint handling, you can share your review below.
Please include the city or facility location when relevant, but do not post private account numbers, gate codes, payment information, or other sensitive personal details.
CubeSmart Competitors and Related Corporate Office Pages
CubeSmart competes with other national and regional storage, moving, and portable storage companies. Related corporate office pages include Public Storage Corporate Office, Extra Space Storage Corporate Office, U-Haul Corporate Office, and iStorage Corporate Office. Other self-storage and moving-related competitors may include StorageMart, PODS, Compass Self Storage, Neighbor, and regional independent storage operators.
Frequently Asked Questions About CubeSmart Corporate Office
Where is CubeSmart corporate office located?
CubeSmart’s corporate office and principal executive offices are located at 5 Old Lancaster Rd., Malvern, PA 19355.
What is the CubeSmart corporate office phone number?
The verified CubeSmart corporate office phone number is 610-535-5000.
How do I contact CubeSmart customer service?
CubeSmart lists customer service at 1-844-248-3104. For reservations, storage quotes, and facility information, CubeSmart lists 1-844-237-1891.
How do I contact CubeSmart about billing or payments?
For payments, use the official CubeSmart Customer Center, bill pay option, local facility, or automated payment line at 855-535-5785. Keep receipts and screenshots when dealing with payment disputes.
Is CubeSmart owned by another company?
CubeSmart is a publicly traded REIT. It operates through CubeSmart, L.P. and related subsidiaries rather than being a consumer brand owned by a larger retail parent company.
How should I escalate a CubeSmart complaint?
Start with the local facility for facility-specific issues. Then contact CubeSmart customer service and keep a written record. For unresolved billing, lease, lien, auction, or deceptive-practice concerns, consider contacting your state consumer protection office.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, and company contact information for major U.S. companies. We focus on verified headquarters details, official contact routes, complaint guidance, and customer review context so readers can better understand how to reach a company’s main office or escalation channels.
Page Update Note
This CubeSmart corporate office page was updated on June 30, 2026. The update verified the headquarters address and corporate phone number, refreshed official customer contact routes, removed or relabeled unverified older phone details, and added clearer guidance for billing, lease, facility, and complaint issues.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with CubeSmart. This page is provided for informational purposes only and is intended to help readers locate corporate office information, customer contact routes, complaint options, and user-submitted reviews. For account-specific, legal, billing, lien, insurance, or auction issues, contact CubeSmart directly and review your rental agreement and applicable state law.
Share Your Experience
Have you contacted CubeSmart corporate office or customer service? Share your experience below. Reviews about corporate office responsiveness, billing, local facility support, move-out issues, storage auctions, rent increases, or complaint resolution can help other readers understand what to expect.