iStorage Corporate Office Headquarters HQ 

My unit was broken into and have received any updates/callback from the Regional Manager, Brandon Sapp. I filed a complaint due to the suspicious circumstances. My unit and another unit were broken into within a week apart. Both of our locks were intact and the assistant property manager, Betty, has yet to provide video footage or an explanation. Istorage is supposed to provide a secure space for a fee. The lack of urgency and communication from Istorage is unacceptable. I will report Istorage the BBB and get the local news involved ASAP. The storage facility is a dump. The locks on the doors are broken, someone was living in a unit that was supposed the be vacant, and there is a hole in the fence which makes it easy for the thieves to come and go as they please.