Its Fashion Corporate Office Headquarters 

Today I shopped at your store location at 1727 Hwy 45 N, Columbus, MS. My store experience was HORRIBLE!!! Firstly, I waited to have a clearance item, a pair of jeans, that had been handwritten in red ink for the price of $9.99. Once I got to the register to check out the clearance item rang up $13.99. The cashier said that she wasn’t able to sell the jeans for the $9.99 price because it rang up $13.99. The store manager was unavailable and she could not override the price. I asked to take a picture of the items & the other cashier who WAS NOT BUSY AT ALL refused to allow me to take a picture of the ticket and I had to wait an additional 5-10 minutes just to get the picture. When I say VERY UNPROFESSIONAL!!!!! If your store cashiers mark the sale prices on items then that’s what they should honor. Can I pay $13.99 gold a pair of jeans? YES, I can! But that wasn’t the advertised price. I would appreciate it if someone who has CUSTOMER SERVICE SKILLS reached out to me and have this issue resolved.

North State Street It’s Fashion has poor customer service please check surveillance where two employees on duty outside talking with men and hanging out in front of the store like they’re at a Cafe. They put a sign on the door saying they were on break from 3:30-4:30 but the doors were unlocked and they were just in the parking lot turning away customers repeatedly. This was at 3:46 pm 05/06/23…How can two employees be on break at the same time and customers cannot shop and they lock up the store this has happened on more than one occasion. Please check surveillance at the store parking lot because no other business does this when more than one person is on duty…Throughout the week they close before time and put let’s on the doors when the time on the website and door time frames say something different..Bad customer service I don’t know how they even stay in business

Reference Store: #7258 -Riverdale, GA

I have shopped at this store for several years and spent a lot of money in that time. The last few times I have gone into the store it had to be 90° degrees inside.

I began to sweat and I could only stay a few minutes but the ladies that work there can’t leave. They kept apologizing to me for the temperature inside the store. But it’s not their fault.

We are in the middle of the summer. Someone is sure to have a medical emergency inside this store. If the A/C was only out for a day or two while a repair company is being dispatched I could understand that. But it has been out for months. Georgia is reaching temperatures around 98 to 100 degrees.

The people (mostly) people of color have supported this business for a lot of years. It is truly disturbing that it appears your customers are not appreciated or respected. This store needs a working A/C unit not only for your customers but also for your employees.

The broken A/C and high temperatures in this store should be addressed right away. This has to be a health and safety concern.

Now that you have been informed, you have an opportunity to fix the problem without further delay. It’s the humane and decent thing to do.

I have attached my contact information so I look forward to hearing from someone about what your next steps are.

Thanking you in advance for now recognizing the urgency of this situation and taking care of it as promptly as possible.

p.s. You may provide an update to me via email. However…Any written correspondence should be addressed to the street address above which is this county’s Board Of Health. I do not represent them.

Had a terrible experience at your store in Greenwood South Carolina. The clerk was very disrespectful and cursed at my wife. This occurred 04/18/2023 at approxiamately 2:00pm. she needs to be punished for her disrespectful way. My wife wanted to return $85.00 worth of items. she only was given a gift card of only $54.00. this clerk was rude and disrespectful to my wife and me too. She shouldn’t be employed by any outlet.